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Customer reviews

Rating 4.6 out of 5 stars with 2379 reviews

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Rating by feature

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

  • Connectivity

    Rating 4.7 out of 5 stars

94%
would recommend
to a friend

Customers are saying

Customers are impressed with the WH-CH520 Wireless Headphone's sound quality, unbeatable battery life, and comfortable, lightweight design. Many appreciate the seamless wireless connectivity, excellent price, and easily adjustable fit. While the bass is also a positive for some, a few customers have noted concerns regarding volume clarity and compatibility with certain devices.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 70 Showing 1,381-1,400 of 2,379 reviews
  • Rated 5 out of 5 stars

    Good price and long lasting battery.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great bang for your buck. I charged it the day I bought it a weeks ago and using it time to time have not had to charge it. Definitely would recommend.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Chris, we're glad you like our product. Turn down the world's noise with the long-lasting noise cancellation performance. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thanks for choosing SONY! ~Earl Sony_US

  • Rated 4 out of 5 stars

    Good. Recommended.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lightweight. Made of a good quality materials. Charges fast. Keeps working as expected. Is user friendly. Rather for a smaller head size. My grandson likes it very much. Significant upgrade from CH510.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello Rich, We are glad that your grandson likes his new Sony headphones very much. Our WHCH520 headphones allow him to enjoy high-quality sound all day long with up to 50 hours of battery life, stable connectivity, and enhanced call performance. They will make his music more natural with our Digital Sound Enhancement Engine (DSEE) which restores the harmonics and liveliness lost during typical music compression, for a more authentic performance. These are also 360 Reality Audio-compatible so he can fully immerse himself in sound all around him. Thank you for trusting Sony! Vincent Sony_US

  • Rated 5 out of 5 stars

    Great product for the price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was a gift for my brother that workouts and listens to music during training. Great product for the price listed, battery last long.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi MartinO, Awesome! We are glad to hear that you are enjoying your new WHCH520 headphones! With the WHCH520 you can stay powered up for days! With up to 50 hours of battery life, you can listen to your favorite music without worrying about running out of charge. And, if your headphones battery is running low, a 3-minute quick-charge can give you 1.5 hours of listening time. Thank yo so much for choosing Sony and for the 5-star rating! -Carl Sony_US

  • Rated 5 out of 5 stars

    Great headphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these for the gym and they are really simple and effective headphones. Not too pricey and still keeps the sounds going to your ears.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi NathanP,

      Tremendous! We are extremely pleased it suits your needs and expectations. With the WH-CH520 headphones, you will enjoy high sound quality all day long. With up to 50 hours of battery life, stable connectivity, and enhanced call performance, meet the demands of your day.

      Thank you very much for your purchase and for choosing Sony!

      - Romeo Sony_US

  • Rated 4 out of 5 stars

    Good headphones for the price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good headphones for the price. No problems with setup except with my HP laptop.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sony Wireless Headsets

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product. Sony has always been on the top of my list of best products to buy. I’m going bigger and better next purchase

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sony for the win

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound quality is amazing for the price you get perfect will definitely upgrade to another Sony this is my first time ever trying it's I really like itk

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi KapriceB,

      Amazing! You've made a great choice! We are extremely pleased to know your satisfaction with the incredible sound quality and superb performance of the WH-CH520 for its price. With the WH-CH520 headphones, you will enjoy high sound quality all day long. With up to 50 hours of battery life, stable connectivity, and enhanced call performance, meet the demands of your day.

      Thank you very much for your purchase and for choosing Sony!

      - Romeo Sony_US

  • Rated 5 out of 5 stars

    Highly recommend. Great Price!

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife uses these headphones for work. Great sound and excellent for calls. Can't tell she is not using a handset!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    SONYHEADPHONES

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My child loves to tune us out with these! Great color also!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi EHOWARD,
      Thank you for sharing your feedback on the WH-CH520 headphones.
      We are excited to hear that your child loves them and that you appreciate the great color options!

      Thanks for choosing Sony!
      Best regards,
      Estefany sony-global

  • Rated 5 out of 5 stars

    Can you hear that

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife loves these. Order came quickly great bass

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good phone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The only thing is , they make you download apps in order to find Bluetooth first, you can deletem later tho

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Yyss, we are thrilled to hear that you think the WH-CH520 are good headphones!

      We also want to confirm an important point you mentioned: you do not need to download any app to get your headphones connected and working. You can absolutely use the standard way: just turn on the headphones, put them into pairing mode and then connect directly through your phone's Bluetooth settings.

      The Sound Connect app is only there if you want to play with extra features like adjusting the sound settings, but the core function is there without it.
      For more details, please see this link. We've included extra information there that you might find useful. https://helpguide.sony.net/mdr/2958/v1/en/contents/TP1000776852.html

      Thank you for choosing Sony!
      Best regards,
      Estefany sony-global

  • Rated 5 out of 5 stars

    Headphones

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything is perfectly perfect i love sony Headphones

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi AnastasinaV,

      We feel privileged to know that your WH-CH520 headphones are providing a "perfectly perfect" experience! It is wonderful to have such a passionate fan of our headphones, and we are thrilled that this model is delivering exactly what you love about Sony.

      Thank you for being part of the Sony family.

      Regards,
      Dominick sony-global

  • Rated 5 out of 5 stars

    Great Headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for the price point. Love the color and texture. Do wish they folded.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello glopez48,

      Thank you for choosing Sony!

      We're excited to hear that you appreciate the WHCH520’s color and texture, especially at such a great price point. Your feedback about the folding feature is valuable, and we’ll keep it in mind as we continue to improve our products. Thank you for sharing your thoughts with us!

      Best regards,
      -Fred sony-global

  • Rated 5 out of 5 stars

    Great headphones for the price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my mom and she loves them. Works great for her needs.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi winboy!
      Thank you so much for sharing that lovely feedback about the WH-CH520 headphones.
      We are immensely pleased to hear that your mom loves them and that they are working great for her needs.

      The WH-CH520 headphones are designed to be both user-friendly and feature-rich. They offer easy-to-use controls right on the earcup for effortless management of calls and music, and they deliver clear, reliable audio quality. Furthermore, the long-lasting battery means less time charging and more time listening, and the built-in microphone allows for clear hands-free calling.

      We appreciate your decision to go with Sony!
      Best regards,
      Estefany sony-global

  • Rated 5 out of 5 stars

    Great quality. Great price.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought these for my son to use on his devices. He tends yo be rough on his headphones, but these are holding up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Value for good sound

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They have worked excellent for what I was looking for and I am not afraid to let my kids borrow them

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JustinH,

      It is most rewarding to hear that the Sony WH-CH520 headphones have worked excellently for your needs! We're also very glad to know you feel confident in their quality and durability, even when sharing them with your kids. We truly appreciate your support and thank you for choosing Sony!

      Regards,
      Dominick sony-global

  • Rated 5 out of 5 stars

    Like them

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son likes them and he's a picky person when it comes to electronics and headphones

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JamikaM,

      Thank you for choosing Sony!

      It brings us great joy to hear that your son enjoys the WH-CH520, especially with his discerning taste in electronics and headphones. We sincerely appreciate you sharing your feedback and hope he continues to have a wonderful listening experience with them.

      Best regards,
      -Fred sony-global

  • Rated 5 out of 5 stars

    Sony Headphone for conference call

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good over the ear headphone. Clear phone calls and long battery life. But may not be a good if you wear glasses while using this.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi adykang,

      Amazing! We are thrilled to know that you are enjoying the amazing call sound quality and long-lasting battery life of these headphones. With the WH-CH520 headphones, you will enjoy high sound quality all day long. With up to 50 hours of battery life, stable connectivity, and enhanced call performance, meet the demands of your day.

      Thank you very much for your purchase and for choosing Sony!

      - Romeo Sony_US

  • Rated 4 out of 5 stars

    Great Headphones

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good gift choice for a nice budget in my opinion!!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thank you for the great review, Jose!

      We’re happy to hear that the WH-CH520 headphones made for a perfect gift! We definitely agree that they offer a lot of value, especially with that incredible battery life and high-quality sound on a budget.

      Thank you for choosing Sony!

      Best regards,

      Gus, Sony Social Media Team sony-global

  • Rated 5 out of 5 stars

    Headphones

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Eork great for zoom, teams, etc calls. Headphones are very good for bluetooth and noise cancelling. The microphone picks up well also.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi cwm2,

      Thanks for commenting! We are extremely pleased to hear that you are satisfied with the exceptional performance of the WH-CH520, especially when using it for meetings/calls. With the WH-CH520 headphones, you will enjoy high sound quality all day long. With up to 50 hours of battery life, stable connectivity, and enhanced call performance, meet the demands of your day.

      Thank you very much for your purchase and for choosing Sony!

      - Romeo Sony_US