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Customer reviews

Rating 4.6 out of 5 stars with 2384 reviews

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Rating by feature

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

  • Connectivity

    Rating 4.7 out of 5 stars

94%
would recommend
to a friend

Customers are saying

Customers are impressed with the WH-CH520 Wireless Headphone's sound quality, unbeatable battery life, and comfortable, lightweight design. Many appreciate the seamless wireless connectivity, excellent price, and easily adjustable fit. While the bass is also a positive for some, a few customers have noted concerns regarding volume clarity and compatibility with certain devices.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 72 Showing 1,421-1,440 of 2,384 reviews
  • Rated 5 out of 5 stars

    Sony wireless headphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s an excellent headphone.I will only buy Sony The sound is incredible and the charge time is so fast .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Headphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am enjoying using the headphones. They are comfortable and work well. They are a great value.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great sound quality

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Comfortable with great sound quality. Just as good as the more expensive headphones by Sony. Easy to pair.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quality is very good. Highly recommend

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very comfortable and sound quality is very good with that price! I personally recommend to buy quality products from best buy.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello Ravi, Thanks for sharing your experience. We are glad that you are very comfortable with your new Sony headphones and that you like their sound quality. Our WHCH520 headphones allow you to enjoy high-quality sound all day long with up to 50 hours of battery life, stable connectivity, and enhanced call performance. They will make your music more natural with our Digital Sound Enhancement Engine (DSEE) which restores the harmonics and liveliness lost during typical music compression, for a more authentic performance. These are also 360 Reality Audio-compatible so you can fully immerse yourself in sound all around you. Thank you for choosing Sony! Vincent Sony_US

  • Rated 5 out of 5 stars

    Good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent value for the money (it would be hard not to be since I bought it with a gift card). I use them for work, my job requires me to stick my head inside of jet engines while they are running so I like to listen to music while I’m doing that.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Beautifully Simple Wireless Headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've been using these for about a month or two now and they are so much more comfortable than in-ear buds. Call quality is a-ok too.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi TheEmperor,

      That's fantastic! We are so happy to know your satisfaction with the very comfortable fit design, exceptional call quality, and superb performance of the WH-CH520. With the WH-CH520 headphones, you will enjoy high sound quality all day long. With up to 50 hours of battery life, stable connectivity, and enhanced call performance, meet the demands of your day.

      Thank you very much for the perfect star review and for choosing Sony!

      - Romeo Sony_US

  • Rated 4 out of 5 stars

    Bass

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Average no bass when I listen the music in the gym.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    The best headphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are the best headphones for the price!!!! I use them everyday. The battery lasts forever !!! Great product!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great buy for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fr the price the headphones are great. No issues this far.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thank you for sharing your feedback, Greatprice!

      We are so pleased to hear that you feel the WH-CH520 headphones are great for the price and that you haven't encountered any issues! We are committed to delivering reliable performance and excellent sound quality across all price points.

      Thank you again for choosing Sony!

      Best regards, Gus, Sony Social Media Team sony-global

  • Rated 5 out of 5 stars

    Headphones

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought these wireless headphones a few months back and they are the best I ever had.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    headphones

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    Best Buy Employee
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] These are perfect for busy rooms or a lot of noise around. I hooked them up to my TV for late night listening.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi there,

      Amazing! We are extremely pleased it suits your needs. With the WH-CH520 headphones, you will enjoy high sound quality all day long. With up to 50 hours of battery life, stable connectivity, and enhanced call performance, meet the demands of your day.

      Thank you very much for your purchase and for choosing Sony!

      - Romeo Sony_US

  • Rated 4 out of 5 stars

    Not quite what I expected.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    On ear, not over ear. No active sound cancellation. Sound quality good. App requires registration/subscription.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Headphones

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The kids always need a good pair of headsets to block out the noise.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thank you for your review, AyannaM!

      We are so pleased to hear that the WH-CH520 headphones are providing your children with a reliable way to block out the noise! Whether for focusing on schoolwork or enjoying their music, we are glad these headphones are meeting their needs.

      Thank you again for choosing Sony for your family!

      Best regards, Gus, Sony Social Media Team sony-global

  • Rated 5 out of 5 stars

    Headphones for Hubby

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased these headphones to assist my husband and wasn't sure at the time of purchase, but HE LOVED THEM and uses them daily. Definitely a good buy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great headphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good sound quality, easy to use, great interface, love being able to connect to multiple devices

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Kenni Gift

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a gift for my granddaughter and she loves it. Takes it everywhere she goes to listen to her new iPhone

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thank you for sharing this with us, OfficeTV!

      We are so pleased to hear that your granddaughter loves her WH-CH520 headphones. It's rewarding to know that they've become her go-to for listening to her iPhone. We designed these headphones to be comfortable, durable, and great for listening on the go, and it brings us great satisfaction to know they're a perfect fit for her.

      Thank you again for choosing Sony and for sharing this wonderful story.

      Best regards, Gus, Sony Social Media Team Sony_US

  • Rated 5 out of 5 stars

    A Happy customer!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth the price! Was a little skeptical at first but im glad i bought it.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi AmandaD!
      Thank you for sharing your experience! We are delighted to hear that the WH-CH520 has proven to be worth the price and that you’re glad you made the purchase.

      These headphones are designed to offer great sound quality and comfort at a great value, making them a solid choice for everyday use.

      Thanks for choosing Sony!
      Warm regards,
      Estefany sony-global

  • Rated 5 out of 5 stars

    Great quality for a great price

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing sound for a great price. Didn’t have to break the bank for an amazing product. Sound great quality.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sony Headphones

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality, actually love them so much…great for school!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Head phone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good deal my daughter love it not to expensive Sample and easy

    I would recommend this to a friend