Customer Ratings & Reviews
- Model:
- WHCH520/P
- SKU:
- 6620469
Rating by feature
- Sound Quality
Rating 4.6 out of 5 stars
- Battery Life
Rating 4.8 out of 5 stars
- Connectivity
Rating 4.7 out of 5 stars
to a friend
Customers are saying
Customers are impressed with the WH-CH520 Wireless Headphone's sound quality, unbeatable battery life, and comfortable, lightweight design. Many appreciate the seamless wireless connectivity, excellent price, and easily adjustable fit. While the bass is also a positive for some, a few customers have noted concerns regarding volume clarity and compatibility with certain devices.
This summary was generated by AI based on customer reviews.
Excellent Sony headphones
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I needed to upgrade my Sony headphones since they were defective. These upgraded Sony headphones will satisfy my needs very much also.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Ramon,
Fantastic! You've made a great choice! Thank you very much for upgrading to our WH-CH520 Wireless Headphones. While we are sorry about what happened to your other Sony headphones, we are extremely pleased to know that the WH-CH520 perfectly suits your needs. With these headphones, you will enjoy high sound quality all day long. With up to 50 hours of battery life, stable connectivity, and enhanced call performance, meet the demands of your day.
Thank you for the perfect star review and for choosing Sony!
- Romeo
Great price headphones
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great price headphone for my son. Sound great while on trips or listen music
I would recommend this to a friendSony headphones
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Decent headphones the sound quality is pretty good I expected more from Sony the ones I had similar were excellent
I would recommend this to a friendGreat product!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I only wish they folded for storage purposes. Otherwise, great product.
I would recommend this to a friendGreat inexpensive wireless headphones
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Quiet, clean, and comfortable. The headphone paired easily with my phone and my laptop and works as it should.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi philmworks,
Fantastic! We are very happy to know your satisfaction with the very comfortable fit design, exceptional sound, ease of Bluetooth pairing, and superb performance of these headphones. With the WH-CH520 headphones, you will enjoy high sound quality all day long. With up to 50 hours of battery life, stable connectivity, and enhanced call performance, meet the demands of your day.
Thank you very much for your purchase and for choosing the best brand, Sony!
- Romeo
Great sound
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound and easy to set up. Glad I purchased the headphones.
I would recommend this to a friendExcellent Headsets
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This headsets have a very good quality, excellent product
I would recommend this to a friendHeadphones
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This was a gift for my grandson and he loves them.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi CarolB!
Thanks so much for sharing that feedback with us. It is most rewarding to hear that your grandson loves his WH-CH520 headphones!
We hope he's making good use of the features, like the customizable sound through the Sony | Sound Connect app and the handy Multipoint Connection that lets him easily switch between two devices, like a phone and a tablet.
We appreciate your decision to go with Sony!
Best regards,
Estefany
Great value for the price
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great value for the price! Perfect purchase for use at the gym! This doesn't have a volume, button. Otherwise, they are perfect!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi TishTishB, Thank you for the 5-star rating! We're glad to hear you feel that the WH-CH520 is worth its price.
Please take note that the right unit of the WHCH520 has physical volume - and + buttons. Hope this helps!
With the WH-CH520 headphones, you will enjoy high sound quality all day long. With up to 50 hours of battery life, stable connectivity, and enhanced call performance, meet the demands of your day. Thanks for choosing Sony! -Sam
Durable
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.best headphones for teens who break stuff. I bought them for both kids when I found out they were sharing it.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi RandallM,
Amazing! You've made a great choice! We are truly delighted to know that you find our WH-CH520 perfect for your kids. With the WH-CH520 headphones, you will enjoy high sound quality all day long. With up to 50 hours of battery life, stable connectivity, and enhanced call performance, meet the demands of your day.
Thank you very much for your purchase and for choosing Sony!
- Romeo
Sony Headphone
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love the headphones but hate the plastic around the ear, it comes off a lot. It will go back on just takes a little time
I would recommend this to a friendBrand response from SonyListens
Posted .Hi BJH1,
Thanks so much for reaching out and sharing your feedback about the WH-CH520 headphones. We really appreciate you taking the time to point out the issue with the plastic coming off around the ear.
That's definitely not the experience we want you to have, and we sincerely apologize for the inconvenience and the time you have to spend putting it back on. Your feedback about the durability and fit of that specific plastic part is really important.
For a potential fix, you can often find replacement ear pads for the WH-CH520 online. These replacements usually come with a new, fresh plastic ring/disc, which might have a tighter fit.
For an official replacement part, you can check with our service partner here: https://encompass.com/item/13360016/Sony/9-301-016-93/
We're always looking for ways to improve, and honest insights like yours help us make sure our future designs are even better.
Thanks for choosing Sony!
Best regards,
Estefany
Bought for a plane trip
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought these for a long plane trip and they suit my needs very well. Lightweight and versatile
I would recommend this to a friendHeadphones
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Normal quality more than I expected it size is ok .
I would recommend this to a friendGreat Value
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Got for my daughter to pair with her iPad 10. Works well and she likes them, so can’t complain. Light weight and easy to use.
I would recommend this to a friendLove them !!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent value for the money and after weeks of using the battery is still not dead Best gift ever !
I would recommend this to a friendI really enjoy these headphones!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent wireless headphones! I use them in the gym, while I read, or even while I do chores around the house.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi RodolfoM, That's great! We're very pleased to hear that you're having a great time using them in the gym, while you read, and even while doing chores. Enjoy high sound quality all day long. The WH-CH520 headphones with up to 50 hours of battery life, stable connectivity, and enhanced call performance, meet the demands of your day. And for total convenience, these Bluetooth® headphones can be paired with two Bluetooth® devices at the same time. So when a call comes in, your headphones know which device is ringing and connects to the right one automatically. Thanks for choosing Sony! -Sam
Value purchase
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We've owned some of the more expensive headsets. This one is great for the price.
I would recommend this to a friendSonys
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My daughter loves these. Her favorite part was the color.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi BrandonW,
That's wonderful! We're thrilled that your daughter loves her WH-CH520 Wireless Headphones and that the Cappuccino color was a favorite. We hope she enjoys the great sound and comfort too!
Thanks for choosing Sony.
Best regards, Eliab
Battery amazing, comfort is not really great.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.As I try many headsets, I found the battery life is proven satisfactory. One star off for comfortability. I wouldn't recommend using this headset for longer use.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Benkai101, We're glad that you are impressed with the battery life of the headphones. Our WHCH520 headphones allow you to enjoy high-quality sound all day long with up to 50 hours of battery life, stable connectivity, and enhanced call performance. They will make your music more natural with our Digital Sound Enhancement Engine (DSEE) which restores the harmonics and liveliness lost during typical music compression, for a more authentic performance. These are also 360 Reality Audio-compatible so you can fully immerse yourself in sound all around you. This should fit any head size. The good thing is the sliders are fully adjustable so you can adjust the length of the headband. Thank you for your purchase. Enjoy! Craig
A little to loose
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Would have given it 5 star but it just doesn’t fit tight enough on the head.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi AthenaG,
We are glad to hear you are otherwise satisfied with the WH-CH520 Wireless Headphones! We understand your concern regarding the fit; this model is designed for a lightweight, comfortable feel, but we appreciate your feedback that the clamping force could be tighter for a more secure fit on the head.
Thanks for choosing Sony.
Best regards, Eliab