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Customer Ratings & Reviews

$68.00

Customer reviews

Rating 4.6 out of 5 stars with 2280 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

  • Connectivity

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers are impressed with the WH-CH520 Wireless Headphone's sound quality, unbeatable battery life, and comfortable, lightweight design. Many appreciate the seamless wireless connectivity, excellent price, and easily adjustable fit. While the bass is also a positive for some, a few customers have noted concerns regarding volume clarity and compatibility with certain devices.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 89 Showing 1,761-1,780 of 2,280 reviews
  • Rated 5 out of 5 stars

    Best Buy!!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love them , the price and the product all worth it !!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi SherlinH,

      That's amazing! We are very happy to know that you love our WH-CH520. With the WH-CH520 headphones, you will enjoy high sound quality all day long. With up to 50 hours of battery life, stable connectivity, and enhanced call performance, meet the demands of your day.

      Thank you very much for your purchase and for choosing Sony!

      - Romeo Sony_US

  • Pros mentioned:
    Battery life

    Rated 3 out of 5 stars

    ehh

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Doesn't show up on some bluetooth devices, because you have to download an app first, (I'm guessing, because that's how it connected to my phone). And you can't listen to them while they charge. No aux cable, so you can't connect if it's not recognized on certain devices. *Pluses= charges quick, and battery has a long life

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Demi,

      Thank you for sharing your experience with the WHCH520. We are glad to hear your satisfaction with its long-lasting battery life and quick charge feature. We greatly appreciate your input with the wired connection option and the use while charging function. Regarding Bluetooth pairing, you can actually pair and connect the WHCH520 to your device without using the Sony Headphones Connect app. To pair a second or subsequent device (the headset already has pairing information for other devices), press and hold the Bluetooth/Power button for about 5 seconds or more to enter pairing mode manually. For more details, please visit following Help Guide link:
      Pairing and connecting with a Bluetooth device - https://helpguide.sony.net/mdr/2958/v1/en/contents/TP1000776852.html?search=Bluetooth%20pairing

      With the WH-CH520 headphones, you will enjoy high sound quality all day long. With up to 50 hours of battery life, stable connectivity, and enhanced call performance, meet the demands of your day.

      If there's something we can do to help or you may need more information/technical assistance with our product in the future, please feel free to email us at socialsupport@am.sony.com with the following details and we'll be more than happy to assist you.

      Name:
      BestBuy Username:
      Model Number:
      Issue:
      Telephone Number:

      Thank you so much for your purchase and for choosing Sony!

      Best regards,

      Romeo
      Sony Social Support Sony_US

  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Good sony headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good all around headphones. Audio and comfort are perfect

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi LuisL,

      Fabulous! We are truly delighted to know your satisfaction with the exceptional sound quality, very comfortable fit design, and superb performance of the WH-CH520 Wireless Headphones. With the WH-CH520 headphones, you will enjoy high sound quality all day long. With up to 50 hours of battery life, stable connectivity, and enhanced call performance, meet the demands of your day.

      Thank you very much for your purchase and for choosing Sony!

      - Romeo Sony_US

  • Rated 5 out of 5 stars

    Great headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing Headphones- Gifted my cousin for her birthday and she loved it!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi AlishaT. We're excited to hear you loved the headphones to give it as a present!. That's fantastic to hear that your cousin loved the headphones you gifted her too!. Sony headphones are incredibly well-received for their comfort and sound quality, making them an excellent choice for a birthday present. Thanks for choosing Sony!.-Milton. Sony_US

  • Rated 5 out of 5 stars

    Headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great with my grandsons cell phone. Uses it constantly

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Headphones

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new headphones, great clarity, volume, sound.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Flowergirl,

      Amazing! We are extremely pleased to hear that you love your new WH-CH520 Wireless Headphones and that you are satisfied with its incredible sound quality. With the WH-CH520 headphones, you will enjoy high sound quality all day long. With up to 50 hours of battery life, stable connectivity, and enhanced call performance, meet the demands of your day.

      Thank you very much for your purchase and for choosing Sony!

      - Romeo Sony_US

  • Rated 5 out of 5 stars

    AMAZING SOUND...!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    LOVE IT , GREAT WIRELESS HEADPHONES, HIGHLY RECOMMENDED.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi LuisC,

      Thank you for the 5-star rating and we're glad to hear that you love the sound quality of the headphones. With the WH-CH520 headphones, you will enjoy high sound quality all day long. With up to 50 hours of battery life, stable connectivity, and enhanced call performance, meet the demands of your day. We appreciate the recommendation and thank you for choosing Sony!

      -David Sony_US

  • Rated 5 out of 5 stars

    Great headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headphones. Good buy for your money. I recommend them.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi user754054, thanks for sharing your experience with the Sony - WH-CH520! It's rewarding to hear that they're delivering great value for their price. With stunning sound quality, long battery life, stable connectivity and enhanced call performance, these headphones are built to keep up with your day! Thank you for choosing Sony. Regards, -Dominick Sony_US

  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    One Of the Essentials

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought in deals , with this price Sony headphone is worth and sound also clear

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi worth, we're glad you like the sound quality of our product! With the WH-CH520 headphones, you will enjoy high sound quality all day long. With up to 50 hours of battery life, stable connectivity, and enhanced call performance, meet the demands of your day. Thank you very much for your purchase and for choosing Sony! ~Earl Sony_US

  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Good but not perfect

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good it mase noise and i enjoyed the noise that was coming out of the headphones

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Rigo,

      Thanks for commenting. We are glad to know that you are enjoying your WH-CH520. With the WH-CH520 headphones, you will enjoy high sound quality all day long. With up to 50 hours of battery life, stable connectivity, and enhanced call performance, meet the demands of your day.

      Thank you very much for your purchase and for choosing Sony!

      - Romeo Sony_US

  • Rated 5 out of 5 stars

    birthday gift

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my 9 year old son and he loves it and so do I

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Comfortable fit

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good sound but no sound blocking, not bad for the money, works well in the car.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi StephenG, we're glad you like our product! With the WH-CH520 headphones, you will enjoy high sound quality all day long. With up to 50 hours of battery life, stable connectivity, and enhanced call performance, meet the demands of your day. Thank you choosing SONY! ~Earl Sony_US

  • Rated 5 out of 5 stars

    I.Cons / Ear_Cons

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can now Listen to my fav. Music via Blue Tooth, cast from my phone. Suggesting: Camille Saint Saen, 3rd Symphony, Recorded 2017 at Notre Dame , Organ.. A heavenly "Wake up call ... !! I had been looking to replace my headphones but $200 seems excessive , Too pricy & "Boozed up for my taste.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Musicologuy,

      That's amazing! We are thrilled to know that you are having an enjoyable listening experience with our WH-CH520. With the WH-CH520 headphones, you will enjoy high sound quality all day long. With up to 50 hours of battery life, stable connectivity, and enhanced call performance, meet the demands of your day.

      Thank you very much for your purchase and for choosing Sony!

      - Romeo Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great quality

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound quality is great, I use them to work out.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      That's great, Natalia! We're glad that you like the sound quality of your new Sony headphones. With the WH-CH520 headphones, you will enjoy high sound quality all day long. With up to 50 hours of battery life, stable connectivity, and enhanced call performance, meet the demands of your day. Thank you very much for the perfect star review and for choosing Sony! - Craig Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Amazing headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good sound I would even say it is water resistant.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi DestinyC,

      Thanks for commenting! We are thrilled to know your satisfaction with the superb performance of our WH-CH520 Wireless Headphones. With the WH-CH520 headphones, you will enjoy high sound quality all day long. With up to 50 hours of battery life, stable connectivity, and enhanced call performance, meet the demands of your day.

      Thank you very much for your purchase and for choosing Sony!

      - Romeo Sony_US

  • Rated 5 out of 5 stars

    Good deal!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good headphones for the price would definitely buy again!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Mcwilson

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product with a very good sound quality!!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Mcwilson,

      Amazing! We're extremely pleased to know your satisfaction with the exceptional sound quality of the WH-CH520 Wireless Headphones. With the WH-CH520 headphones, you will enjoy high sound quality all day long. With up to 50 hours of battery life, stable connectivity, and enhanced call performance, meet the demands of your day.

      Thank you very much for the perfect star review and for choosing Sony!

      - Romeo Sony_US

  • Rated 5 out of 5 stars

    It is an awesome and convenient headphone.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This haed phone is handy easy to install and use. It's been of great help with my school work.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Kid headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great price and product for the kids they enjoy it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for the price.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Head phones. I use these when doing Yard work.

    I would recommend this to a friend