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Customer Ratings & Reviews

$68.00

Customer reviews

Rating 4.6 out of 5 stars with 2280 reviews

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Rating by feature

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

  • Connectivity

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers are impressed with the WH-CH520 Wireless Headphone's sound quality, unbeatable battery life, and comfortable, lightweight design. Many appreciate the seamless wireless connectivity, excellent price, and easily adjustable fit. While the bass is also a positive for some, a few customers have noted concerns regarding volume clarity and compatibility with certain devices.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 93 Showing 1,841-1,860 of 2,280 reviews
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Product

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound is good but they break easily We returned and got a new one but it broke also a week later..

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Pretty good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good sound not enough bass would only use for movies.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi TiffanyC, Thank you for the feedback on your experience with your WH-CH520. While we're glad you like the great sound quality, we regret to hear that the bass level did not live up to your expectations. If the sound or bass is still low even after adjusting the volume on the connected device, adjust the volume with the “Sony | Headphones Connect” app. Please refer to this link for more details: https://helpguide.sony.net/mdr/2958/v1/en/contents/TP1000776844.html

      With the WH-CH520 headphones, you will enjoy high sound quality all day long. With up to 50 hours of battery life, stable connectivity, and enhanced call performance, meet the demands of your day. Thank you very much for your purchase and for choosing Sony! -Sam Sony_US

  • Rated 5 out of 5 stars

    Do the job, and hassle free pickup from best buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ordered a similar item from another big box store. Order was unable to be filled and they wanted to ship. I needed it now. Found these, ordered online for pickup close by with no hassle. They work great for normal use. Mic is not so great.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi paulb,

      That's amazing! We are thrilled to know your satisfaction with the superb performance of the WH-CH520 Wireless Headphones. We are also delighted to hear that you had a great shopping experience with Best Buy.

      With the WH-CH520 headphones, you will enjoy high sound quality all day long. With up to 50 hours of battery life, stable connectivity, and enhanced call performance, meet the demands of your day.

      Thank you very much for your purchase and for choosing Sony!

      - Romeo Sony_US

  • Rated 5 out of 5 stars

    good quality

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    omg i love this product. Nothing to compare. And the price is just too good

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Headphones for college student

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value for the money; purchased for my granddaughter's first college year so she can do work in her dorm room.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Everyday value headphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Solid headphones. Nothing too special, but a pretty solid value.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent quality headset. Easy to use and convenient.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Fine, but could be better

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good, but I wish the size of the earpieces were bigger. Plus no audio jack on the side means you're only limited to Bluetooth and USB connections

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent sound quality

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product in this price. Speaker quality is wonderful. Bluetooth connection still quality full as I am using more than a month.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Just alright...

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones are cheaply made and the sound quality on them is just alright. While handling them I felt like I would break them because the headband was so flimsy. If you're just looking for mere sound and not quality I would say these are decent. I gave them to my 12 year old nephew.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi KathleenO,
      Thanks for reaching out and sharing your honest feedback about the WH-CH520 headphones. We’re sorry to hear that the build quality and sound experience fell short of your expectations.

      We really appreciate you taking the time to share your perspective on the feel of the headband.
      Your feedback is truly valuable. It helps us understand where we can make improvements for future models.

      We appreciate you giving Sony a chance with this product.
      Sincerely,
      Estefany sony-global

  • Rated 5 out of 5 stars

    Nice

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son loves this headphone. Price is reasonable. Recommend to families and friends.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great inexpensive headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great simple headphones. These were for my 9 year old and greatly do the trick without the suoer high cost.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good. However my ears get tired of the pressure, so i cannot wear the headphones more than an hour.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Value for money

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Value for money, good for younger kids, before you buy them expensive one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sony WH-CH520

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product. Easy set-up! Nicely priced. Would recommend.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Wouldn't reccommend

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    In my opinion, not worth it. I have $20 JBL headphones I got from Amazon that are way better. These are not the most comfortable to wear and I've had issues with the battery and bluetooth connectivity.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Confused

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not been able to sync with my new Sony TV for some reason. I will have to download the instructions since I cannot use the Huble Telescope to read the instructions that came with the headphones. Which by the way were written by a lawyer. The packaging was fantastic, but that is a one-shot deal. For the money so far, I'm okay with the product, but yet to hear the quality.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    nice quality for the price

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was skeptical but I'm glad bought them! Very good value for your money

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    A present for my niece

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought them as a birthday present for my niece. I hope she likes them. I did my review and decided this was a good choice.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely amazing…should purchase. Great Christmas gift

    I would recommend this to a friend