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Customer reviews

Rating 4.6 out of 5 stars with 2391 reviews

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Rating by feature

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

  • Connectivity

    Rating 4.7 out of 5 stars

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94%would recommend to a friend

Customers are saying

Customers are impressed with the WH-CH520 Wireless Headphone's sound quality, unbeatable battery life, and comfortable, lightweight design. Many appreciate the seamless wireless connectivity, excellent price, and easily adjustable fit. While the bass is also a positive for some, a few customers have noted concerns regarding volume clarity and compatibility with certain devices.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 94 Showing 1,861-1,880 of 2,391 reviews
  • Rated 5 out of 5 stars

    Mr Alan Taylor

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of my bedt purchases, especially for the price.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Amazing! Thanks for commenting, Bigelowvant!

      We are so happy to know your satisfaction with the superb performance of the WH-CH520 for its price. With the WH-CH520 headphones, you will enjoy high sound quality all day long. With up to 50 hours of battery life, stable connectivity, and enhanced call performance, meet the demands of your day.

      Thank you very much for the perfect star review and for choosing Sony!

      - Romeo Sony_US

  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Good for the price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice sound, sound and the style is cute. its just a little tight for me,

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good headset

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty good headset. Easy use. Not bad for price. J

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Granddaughter loves them

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My teenage granddaughter loves them. She uses them when we go on basketball road trips

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Works well

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well and the sound is ok. Had no issue connecting with my cellphone.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi NaimahA, we're glad you like our product. Enjoy high sound quality all day long. The WH-CH520 headphones with up to 50 hours of battery life, stable connectivity, and enhanced call performance, meet the demands of your day. And for total convenience, these Bluetooth® headphones can be paired with two Bluetooth® devices at the same time. So when a call comes in, your headphones know which device is ringing and connects to the right one automatically. Thanks for choosing SONY! ~Earl Sony_US

  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Sony - WH-CH520

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound quality was better than I expected considering the price.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      That's awesome, RubiaB! We're happy that you are impressed with the sound quality of the headphones. Enjoy high sound quality all day long. The WH-CH520 headphones with up to 50 hours of battery life, stable connectivity, and enhanced call performance, meet the demands of your day. And for total convenience, these Bluetooth® headphones can be paired with two Bluetooth® devices at the same time. So when a call comes in, your headphones know which device is ringing and connects to the right one automatically. Thanks for choosing Sony! -Craig Sony_US

  • Rated 4 out of 5 stars

    excellent

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    excellent value for money, good purchase made.....

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JonathanF,

      We're delighted you feel the Sony WH-CH520 headphones are excellent value for money and a good purchase made. We designed them to deliver high-quality sound and performance. Thank you for the 5-star review, and for choosing Sony!

      Regards,
      Dominick sony-global

  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Good basic headphones

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good basic headphones for the price. Good sound quality

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Snug fit for big guy’s

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sounds good ! I little bit tight fit for my head.But I’m a big guy.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi BigC,

      Thank you for the review and we're glad to hear that you like the fantastic sound quality of the headphones. Your feedback is greatly appreciated. These headphones features an adjustable slider (left and right) to ensure comfortable fit. Our WHCH520 headphones allow you to enjoy high-quality sound all day long with up to 50 hours of battery life, stable connectivity, and enhanced call performance. They will make your music more natural with our Digital Sound Enhancement Engine (DSEE) which restores the harmonics and liveliness lost during typical music compression, for a more authentic performance. These are also 360 Reality Audio-compatible so you can fully immerse yourself in sound all around you. Thank you for choosing Sony!

      -David Sony_US

  • Rated 4 out of 5 stars

    Sony headphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful device amd it lasts for a long time no issues with bluetooth

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi WesleyM, we're glad you like our product! With the WH-CH520 headphones, you will enjoy high sound quality all day long. With up to 50 hours of battery life, stable connectivity, and enhanced call performance, meet the demands of your day. Thank you choosing SONY! ~Earl Sony_US

  • Rated 4 out of 5 stars

    Great for what’s it worth.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got it to replace my Beats and so far so good. Good for the price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for the price

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought on offer. 43$ including tax. Great for the price

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Complicated

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good audio but complicated to set up. Difficult to transfer to a new device-pairing requires instructions. There are 2 apps needed to execute set up. There’s no indicator light to know when the unit is on or off. I wish that I checked reviews over brand rep.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Great cost-benefit ratio.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product for the money. We were really impressed considering the cost...why spend $100-$400 when you can get these for so much less?

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Headset!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased these for my son and they work great, they were just what he was looking for.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi brifei. We're glad to hear that the headphones you purchased for your son work great and meet his expectations!. Many users have found them to be a great fit for their needs, especially due to their reliable Bluetooth connectivity and easy-to-use controls. Thanks for choosing Sony!. -Milton sony-global

  • Rated 4 out of 5 stars

    Nice set -- especially for the price!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a tough time getting these paired with my iphone 15 but I'm confident it was due to operator error and not the headphones. My only complaint is the difficulty in accessing and following the directions. I eventually called Sony customer service and they walked me through installation/activation.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Nothing special

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very basic with sound, doesn’t go as loud as id like, then they broke after 6mos when they got wet

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    The headphone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is actually a decent set. It does what I need.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My mom like head phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My mom like her head phones and yes she will order again different colors

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tremendous!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are awesome and do the trick for a great price!

    I would recommend this to a friend