Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

$68.00

Customer reviews

Rating 4.6 out of 5 stars with 2281 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

  • Connectivity

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers are impressed with the WH-CH520 Wireless Headphone's sound quality, unbeatable battery life, and comfortable, lightweight design. Many appreciate the seamless wireless connectivity, excellent price, and easily adjustable fit. While the bass is also a positive for some, a few customers have noted concerns regarding volume clarity and compatibility with certain devices.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 99 Showing 1,961-1,980 of 2,281 reviews
  • Rated 5 out of 5 stars

    headphones

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    best headphones that i bought sometimes they don’t pair sometimes

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    they work okay

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    not exactly what i expected. figuring out how to connect them wasn't easy. i'd like to know how to connect them to the bluetooth on my sound bar.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi gregory,

      We are really sorry if you had a hard time setting up our WH-CH520. That is certainly not the news we'd like to hear from you. The WH-CH520 Wireless Headphones will work with any device that supports Bluetooth A2DP (Advanced Audio Distribution Profile) profile for wireless music playback. We recommend contacting the manufacturer of your soundbar to confirm if it supports Bluetooth headphones Connection. As for the WH-CH520, to connect it with Bluetooth devices, you may refer to the following:
      How to make a wireless connection to Bluetooth devices - https://helpguide.sony.net/mdr/2958/v1/en/contents/TP1000776866.html

      I hope this helps.

      With the WH-CH520 headphones, you will enjoy high sound quality all day long. With up to 50 hours of battery life, stable connectivity, and enhanced call performance, meet the demands of your day.

      If there's something we can do to help or you may need more information/technical assistance with our product, please feel free to email us at socialsupport@am.sony.com with the following details and we'll be more than happy to assist you.

      Name:
      BestBuy Username:
      Model Number:
      Issue:
      Telephone Number:

      Thank you so much for your purchase and for choosing Sony!

      Best regards,

      Romeo
      Sony Social Support Sony_US

  • Rated 5 out of 5 stars

    Perfect gift

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son absolutely loves these headphones. A perfect gift

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    earphone review

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were ik used on a flight three different flights and the quality was good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Review

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought 2 for the daughters and absolutely loves them!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Buy!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My daughter loved them for her Christmas gift!!! Just took a while for them to connect with blu tooth

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great headphones

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These wireless headphones are great for what and when i use them for, mostly when I'm mowing.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Farmgirl,

      That's awesome! You've made a great choice! We are so happy to hear that it suits your needs. With the WH-CH520 headphones, you will enjoy high sound quality all day long. With up to 50 hours of battery life, stable connectivity, and enhanced call performance, meet the demands of your day.

      Thank you very much for your purchase and for choosing Sony!

      - Romeo Sony_US

  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Good for price

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good sound and good quality for price but does not cover the ears completely even for my 3 year old ..

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Prem, Great! We're very pleased to hear you like good sound and overall quality of your Sony WHCH520 headphones. The WHCH520 is an on-ear design headphones. If you are looking for an over-the-ear headphones, I would suggest the CH720N, WH1000XM4 and WH1000XM5. Hope this helps!
      Enjoy high sound quality all day long. The WH-CH520 headphones with up to 50 hours of battery life, stable connectivity, and enhanced call performance, meet the demands of your day. And for total convenience, these Bluetooth® headphones can be paired with two Bluetooth® devices at the same time. So when a call comes in, your headphones know which device is ringing and connects to the right one automatically. Thanks for choosing Sony! -Sam Sony_US

  • Rated 5 out of 5 stars

    Sony Headphones

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it is for my son and so far he likes it but says the charging cord is way to short.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Sham, Choosing these headphones will definitely be worth it! We're so glad to hear your purchase went well and your son likes the incredible audio quality of his new WHCH520. Our WHCH520 headphones allow you to enjoy high-quality sound all day long with up to 50 hours of battery life, stable connectivity, and enhanced call performance. They will make your music more natural with our Digital Sound Enhancement Engine (DSEE) which restores the harmonics and liveliness lost during typical music compression, for a more authentic performance. These are also 360 Reality Audio-compatible so you can fully immerse yourself in sound all around you. Thanks for choosing Sony! -Jess Sony_US

  • Rated 5 out of 5 stars

    Banging for your buck

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They value versus the price point is unbelievable .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    buy it

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am a transcriptionist and these are perfect for the job!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Solid headset

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Solid basic Bluetooth headset. There's not a lot to it but it does what you'd expect.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Nick,

      Fantastic! We are thrilled to know your satisfaction with the superb performance of the WH-CH520 Wireless Headphones. With the WH-CH520 headphones, you will enjoy high sound quality all day long. With up to 50 hours of battery life, stable connectivity, and enhanced call performance, meet the demands of your day.

      Thank you very much for your purchase and for choosing Sony!

      - Romeo Sony_US

  • Rated 5 out of 5 stars

    Headphones

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Sony Wireless Headphones for my son work great and no complaints.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Not sturdy

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Left side of my headphones came off. The cushioning part came off unfortunately and I haven’t had these that long. But the sound quality was amazing

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello User152268,

      Thank you for considering Sony products.

      We’re honored to hear that you appreciated the sound quality of your WHCH520 headphones, though we are truly sorry to learn about the cushioning on the left side coming off so soon. We understand how disappointing this must be, especially with a product you haven’t had long. We recommend checking online for a local electronic repair center that might help restore your headphones. If you’re interested in exploring our latest products, please visit our website at https://electronics.sony.com/ where you’ll find our current lineup with the newest technology.

      Best regards,
      -Fred Sony_US

  • Rated 5 out of 5 stars

    Headphone

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I liked it, it’s nice and handy. I recommend this for friends.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Satisfied

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent They Work Great!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sony headphone

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sony headphones it's good to every one! It's portable in every bag

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Grandson

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My grandson love this thanks for making him happy they are the best

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Sony headphones

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good Sony entry level bluetooth headphones. Works wel, with tv, better with computer and tv. Happy with these headphones.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Bill, We're happy to hear this feedback! Good to know it works well with your TV and computer. Enjoy high sound quality all day long. The WH-CH520 headphones with up to 50 hours of battery life, stable connectivity, and enhanced call performance, meet the demands of your day. And for total convenience, these Bluetooth® headphones can be paired with two Bluetooth® devices at the same time. So when a call comes in, your headphones know which device is ringing and connects to the right one automatically. Thanks for choosing Sony! -Sam Sony_US

  • Rated 5 out of 5 stars

    Gooooooood

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Goooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooood

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello Guapo,
      Awesome! We're happy that you are satisfied with your Sony - WH-CH520 Wireless Headphone with Microphone. With the WH-CH520 headphones, you will enjoy high sound quality all day long. With up to 50 hours of battery life, stable connectivity, and enhanced call performance, meet the demands of your day. Thank you for choosing Sony! - Marco Sony_US