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Customer Ratings & Reviews

Your price for this item is $38.00
The comparable value price is $68.00

Customer reviews

Rating 4.6 out of 5 stars with 2093 reviews

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Rating by feature

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

  • Connectivity

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers recognize the WH-CH520 Wireless Headphone with Microphone for its clear sound quality, comfortable and lightweight design, and decent battery life. The headphones also offer good connectivity and a sleek design. Some customers have noted that the volume could be louder and that the headphones lack folding capabilities for improved portability. Overall, the headphones are well-received for their core features.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 100 Showing 1,981-2,000 of 2,093 reviews
  • Pros mentioned:
    Sound quality
    Tech Insider Network Member

    Rated 4 out of 5 stars

    Good basic headphones

    |
    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Decent pair of on ear headphones with a straight forward app. Pairing this set of headphones was super easy and the app is pretty basic offering the ability to make adjustments and save custom profiles. The build of the headphones is solid and the all black is kind of sleek looking. The ear foam is fairly comfortable however I did feel like they seemed to have pressure point type pain spots on my ear after extended amounts of time. These are great for shorter periods of time and do fit my 7 year old pretty well. I think these will be used for long car rides with my kids more than anything. These would probably be best for gaming or tablet use as the bass and clarity are lacking for a primary music pair. Podcasts and streaming TV sounded pretty clear thorough these. They charge quick and the battery life is what's expected, nothing crazy long. This is a nice option that doesn't break the bank but still offers some higher end options like the built in mic and the app with custom profiles. If you aren't looking for high end music quality and just need a good every day type use headphones then this would be an awesome option. This would also be good for kids who are ready to step up from the "kids size" or "kids style" plug and play type headphones.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Kat777, Awesome! We are so glad to hear that you are happy with the features and comfort of your new WHCH520! These headphones are designed for all-day comfort! Not only is the design stylish, but it’s also crafted with ease-of-use in mind. The lightweight build and swivel earcups gently slip on and off, while the adjustable headband, cushion and soft ear pads give you all-day comfort.

      Thank you for choosing Sony! -Carl Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Ok

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Sony WH-CH520 are a solid pair of budget headphones and prove that Sony is an audio brand capable of making some of the more impressive headphones you can buy today, as well as top afordable cans that won’t break the bank.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Will,
      Awesome! Thank you for your honest opinion. We're glad that you appreciate our efforts to provide good audio quality headphones with reasonable price. With the WH-CH520 headphones, you will enjoy high sound quality all day long. With up to 50 hours of battery life, stable connectivity, and enhanced call performance, meet the demands of your day. Thank you choosing SONY! - Marco Sony_US

  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Great sound, comfort, value

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    'Love this wireless headphone set. Great sound, comfort, control... and value.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Great price

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was looking for something light and not too expensive. Well these are the perfect fit. Love them. Sound is good and the set is very comfortable.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort

    Rated 3 out of 5 stars

    Overall poor design. Wouldn't buy them again.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ok audio quality for cheap headphones and good battery life. Somewhat comfortable considering I have large head. The main thing I don't like about them is the controls and audio responses are poorly designed. The on/off/connect noises are all barely unique string instruments. I'd rather have the extremely cheap things I've had in the past that call out in a horribly accented voice what it's doing. The buttons are hard to tell the difference by feel. There is also almost no indication they are on, the LED only blinks occasionally.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Best bang for your buck headphones

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are the best headphones your can get for this low of a cost I would genuinely recommend these as a beats alternative they’re on par if not better at half the cost

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi user145013, Great! We're glad that you are enjoying your new headphones. Your recommendation is greatly appreciated. Enjoy high sound quality all day long. The WH-CH520 headphones with up to 50 hours of battery life, stable connectivity, and enhanced call performance, meet the demands of your day. With Digital Sound Enhancement Engine (DSEE) restores the harmonics and liveliness lost during typical music compression, for a more authentic performance. You can even tailor music to your own taste with EQ settings on the Sony | Headphones Connect app, for a personalized listening experience. Thank you for choosing Sony. Erin Sony_US

  • Pros mentioned:
    Comfort, Sound quality

    Rated 4 out of 5 stars

    Excellent headset

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent sound. Comfortable and compact. Wish the middle button is more pop up a little so I can feel it when turning the power on/off without physically looking at it.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Good quality headphones

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They work great. Good sound quality that can be changed up with the Sound Sony app.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello User265249,

      Thank you for your fantastic review! We are so glad to hear that your new Sony headphones are working great and that you're enjoying the sound quality.

      You are right! The Sony Sound Connect app is what allows you to customize your sound. In the app, you can adjust the equalizer and bass levels to your personal preference, giving you complete control over your listening experience.

      Thanks for choosing Sony, and have a beautiful day!
      DiegoV Sony_US

  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Elis review

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones are very good i use them in class and while im hooping they fit well on my head and have great sound quality

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Satisfied customer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Comfortable. Nice sound. Use them when listening to audio books or music when traveling. Or just relaxing at home. They are not noise canceling. My next pair will be.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Walking774,

      Amazing! We are truly delighted to hear your satisfaction with the incredible sound quality, very comfortable fit design, and superb performance of the WH-CH520 Wireless Headphones. With the WH-CH520 headphones, you will enjoy high sound quality all day long. With up to 50 hours of battery life, stable connectivity, and enhanced call performance, meet the demands of your day.

      Thank you very much for your purchase and for choosing Sony!

      - Romeo Sony_US

  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Awesome item

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good fit for extra big head, and soft and easy to hear and easy to operate and can hear on them I am almost deaf in one ear

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Out of this World

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound envelops you like the gates of heaven pouring out to gently caress my ear drums. Considering I hadn't had ear muffs for a while, I was transcended to an alternate dimension and am currently trying to return back to Earth as the padded muffs were excellent in delivering sound like no other. Definitely recommend if you're ready to go on a trip to another galaxy.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    LOVE

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound quality and a really good batter life. Did not disappoint for the price.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality, Weight

    Rated 5 out of 5 stars

    Great price

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    lightweight and great sound for the price! lightweight and great sound for the price!

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    great replacement

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well across multiple rooms. Extremely comfortable and has great quality. Works best at 30-40% volume.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi user868535, Amazing! Glad to know it works well across multiple rooms, comfortable fit, and great quality of your Sony WH-CH520. Enjoy high sound quality all day long. The WH-CH520 headphones with up to 50 hours of battery life, stable connectivity, and enhanced call performance, meet the demands of your day. And for total convenience, these Bluetooth® headphones can be paired with two Bluetooth® devices at the same time. So when a call comes in, your headphones know which device is ringing and connects to the right one automatically. Thanks for choosing Sony! -Sam Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Good headphones

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good sound and well built for a great price and there Sony

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 4 out of 5 stars

    Great headphones, greater price

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wonderful sound quality. Battery lengthnworks great. My only issue is I wish they were a little more noise canceling, but I can't get everything for that cheap.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi user115158,

      Thanks for commenting! We are so happy to know your satisfaction with the exceptional sound quality, long-lasting battery life, and reasonable price of the WH-CH520. We truly appreciate your feedback with the noise canceling and we are sorry if these headphones don't have this feature.

      With the WH-CH520 headphones, you will enjoy high sound quality all day long. With up to 50 hours of battery life, stable connectivity, and enhanced call performance, meet the demands of your day.

      Thank you very much for your purchase and for choosing Sony!

      - Romeo Sony_US

  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    very good buy

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I found only minor issues. Very happy with purchase. First minor issue is buttons are hard to find. They do not stick out. I painted the on/off white. 2nd minor issue is USB cable is very short, could be longer. Unless I'm wrong, the only way to get the optimal sound adjustment is you have to subscribe? Sound is fine without the EQ extra svc. Other than that,the price,value,and quality are great.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    AMAZING

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They work extremely well and aren't even pricey. Definitely buy these ones, trust Soney always

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JordanM,

      Amazing! We are truly delighted to hear your satisfaction with the exceptional performance and reasonable price of our WH-CH520. With the WH-CH520 headphones, you will enjoy high sound quality all day long. With up to 50 hours of battery life, stable connectivity, and enhanced call performance, meet the demands of your day.

      Thank you very much for your purchase and for choosing Sony!

      - Romeo Sony_US

  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Great sound!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has great sound quality and it is very comfortable for long durations. Build quality is good.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi user928404, we're glad you like the sound quality and comfort of our product! With the WH-CH520 headphones, you will enjoy high sound quality all day long. With up to 50 hours of battery life, stable connectivity, and enhanced call performance, meet the demands of your day. Thank you very much for your purchase and for choosing SONY! ~Earl Sony_US