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Customer Ratings & Reviews

Your price for this item is $38.00
The comparable value price is $68.00

Customer reviews

Rating 4.6 out of 5 stars with 2095 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

  • Connectivity

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers recognize the WH-CH520 Wireless Headphone with Microphone for its clear sound quality, comfortable and lightweight design, and decent battery life. The headphones also offer good connectivity and a sleek design. Some customers have noted that the volume could be louder and that the headphones lack folding capabilities for improved portability. Overall, the headphones are well-received for their core features.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 104 Showing 2,061-2,080 of 2,095 reviews
  • Pros mentioned:
    Connectivity

    Rated 5 out of 5 stars

    Q

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best quality!! As described.....connectivity is paramount

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi user583666,

      Fantastic! We are so happy to know your satisfaction with the amazing performance of our WH-CH520 Wireless Headphones. With the WH-CH520 headphones, you will enjoy high sound quality all day long. With up to 50 hours of battery life, stable connectivity, and enhanced call performance, meet the demands of your day.

      Thank you very much for the perfect star review and for choosing Sony!

      - Romeo Sony_US

  • Rated 5 out of 5 stars

    Awesome

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for my son. He loves them and cant hear a sound while using.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi user932914,

      That's amazing! We are so happy to know that your son loves his new WH-CH520. With the WH-CH520 headphones, he will enjoy high sound quality all day long. With up to 50 hours of battery life, stable connectivity, and enhanced call performance, meet the demands of the day.

      Thank you very much for choosing Sony!

      - Romeo Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headphones great fast delivery with the good wing of fedex

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Hells,

      Thank you for the 5-star rating and we're glad to hear that you received the headphones in fast delivery. High quality sound and comfortable, all-day listening in a wireless headphone. The WH-CH520 have an ultra-long battery life of up to 50 hours and a 3-minute quick charge gives you up to 1.5 hours of audio playback. Thank you for choosing Sony and enjoy your headphones!

      -David Sony_US

  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Sony

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Comfortable battery last bout a week before I have to charge them

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JesseB,

      Amazing! We are so happy to know your satisfaction with the very comfortable fit design and long-lasting battery life of the WH-CH520. With the WH-CH520 headphones, you will enjoy high sound quality all day long. With up to 50 hours of battery life, stable connectivity, and enhanced call performance, meet the demands of your day.

      Thank you very much for your purchase and for choosing Sony!

      - Romeo Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Headphones

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Headphones quality sounds great! For the price you can’t beat it.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi user960134, You've made an excellent choice! We're so happy to hear you're enjoying the great sound quality of your Sony WHCH520. With the WH-CH520 headphones, you will enjoy high sound quality all day long. With up to 50 hours of battery life, stable connectivity, and enhanced call performance, meet the demands of your day. Thanks for choosing Sony! -Sam Sony_US

  • Rated 5 out of 5 stars

    Sony Headphones

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not a complicated headphone, really easy to use. :)

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Bingo,

      Fabulous! We are very happy to know that find our WH-CH520 Wireless Headphones easy to use. With the WH-CH520 headphones, you will enjoy high sound quality all day long. With up to 50 hours of battery life, stable connectivity, and enhanced call performance, meet the demands of your day.

      Thank you very much for the perfect star rating and for choosing Sony!

      - Romeo Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Good Quality For The Price

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice set of headphones that can be on 2 devices at once and well made!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi user955028,

      Amazing! We are so happy to know your satisfaction with the reasonable price, multipoint connection feature, and superb performance of the WH-CH520. With the WH-CH520 headphones, you will enjoy high sound quality all day long. With up to 50 hours of battery life, stable connectivity, and enhanced call performance, meet the demands of your day.

      Thank you very much for your purchase and for choosing Sony!

      - Romeo Sony_US

  • Pros mentioned:
    Battery life

    Rated 4 out of 5 stars

    Headphonez

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good mid level headphones. Battery life is great.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Great value

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for what I needed. The battery lasts a long time.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi user429123, Thank you for the 5-star rating! We are glad to hear that you are happy with your purchase! With the WH-CH520 headphones, you will enjoy high sound quality all day long. With up to 50 hours of battery life, stable connectivity, and enhanced call performance, meet the demands of your day. Thanks for choosing Sony! -Carl Sony_US

  • Rated 3 out of 5 stars

    Got cheated by Best Buy

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Headphones are okay but the on off volume buttons are too close together and should be colored differently. Also Best Buy said I would get three free months of You Tube premium but You Tube charged me. I tried to cancel immediately but they billed me $13.99 for the first month. I asked Best Buy for help but they just said I would have to convince Google You Tube to change it. Best Buy lied to me when I made the purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good sound quality

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Im satisfied with my purchase. The item was affordable.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi user651523,

      That's amazing! We are truly delighted to know your satisfaction with the exceptional sound quality and reasonable price of the WH-CH520. With the WH-CH520 headphones, you will enjoy high sound quality all day long. With up to 50 hours of battery life, stable connectivity, and enhanced call performance, meet the demands of your day.

      Thank you very much for your purchase and for choosing Sony!

      - Romeo Sony_US

  • Rated 5 out of 5 stars

    Sounds great!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Solid product, great price. Highly recommend this.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JoeL,

      Amazing! We are so happy to know your satisfaction with the superb performance and reasonable price of our WH-CH520. We truly appreciate your recommendation! With up to 50 hours of battery life, stable connectivity, and enhanced call performance, meet the demands of your day.

      Thank you for your purchase and for choosing Sony!

      - Romeo Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Decent

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Decent budget headphones . Very good sound quality.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi user862219, Thanks for the 5-star rating! We're glad that you are enjoying your new Sony headphones. The WH-CH520 headphones with up to 50 hours of battery life, stable connectivity, and enhanced call performance, meet the demands of your day. And for total convenience, these Bluetooth® headphones can be paired with two Bluetooth® devices at the same time. So when a call comes in, your headphones know which device is ringing and connects to the right one automatically. Thanks for choosing Sony! -Craig Sony_US

  • Pros mentioned:
    Comfort, Sound quality

    Rated 1 out of 5 stars

    Lasted One Day!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I liked the headphones for the one day they worked and then while in use they just stopped even though they were fully charged. The other problem is that they come without instruction on how to pair them, how to adjust the sound that was advertised. Plus Best Buy gave me free music. Of course those instructions were not included either. Overall had the headphones lasted longer than a day I probably would've rated them 3 stars but not for the quality of the sound but for the almost total lack of information on their use!

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    SONY HEADPHONES

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    VERY GOOD, AMAZING, INNOVATING, FUN, BETTER SOUND!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello user248362, We are happy that you like your new Sony wireless headphones. Our WHCH520 headphones allow you to enjoy high-quality sound all day long with up to 50 hours of battery life, stable connectivity, and enhanced call performance. They will make your music more natural with our Digital Sound Enhancement Engine (DSEE) which restores the harmonics and liveliness lost during typical music compression, for a more authentic performance. These are also 360 Reality Audio-compatible so you can fully immerse yourself in sound all around you. Thank you for your purchase. Enjoy! Vincent Sony_US

  • Rated 4 out of 5 stars

    Nice and affordable

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love them, but I thought they folded. Other than that...they are great.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Shawn, Thanks for sharing your feedback on the Sony WHCH520 Wireless headphones. With the WH-CH520 headphones, you will enjoy high sound quality all day long. With up to 50 hours of battery life, stable connectivity, and enhanced call performance, meet the demands of your day. Unfortunately, these headphones do not fold. Thanks for choosing Sony. -Craig Sony_US

  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Good buy

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Decent headphones, a bit on the small side, but good quality.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Deckerdude, Thank you for the positive review! We're very happy to hear you appreciate the overall quality of your Sony WH-CH520. Enjoy high sound quality all day long. The WH-CH520 headphones with up to 50 hours of battery life, stable connectivity, and enhanced call performance, meet the demands of your day. And for total convenience, these Bluetooth® headphones can be paired with two Bluetooth® devices at the same time. So when a call comes in, your headphones know which device is ringing and connects to the right one automatically. Thanks for choosing Sony! -Sam Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    I LOVE MY SONY HEADSET

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I LOVE MY SONY HEADSET!! LOVE IT LOVE IT LOVE IT!!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi CoryN, Awesome! We're thrilled to hear that you are enjoying your new headphones. The WH-CH520 headphones with up to 50 hours of battery life, stable connectivity, and enhanced call performance, meet the demands of your day. With Digital Sound Enhancement Engine (DSEE) restores the harmonics and liveliness lost during typical music compression, for a more authentic performance. You can even tailor music to your own taste with EQ settings on the Sony | Headphones Connect app, for a personalized listening experience. Thank you for choosing Sony. Erin Sony_US

  • Rated 5 out of 5 stars

    Love them

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought these as a Christmas gift and they arrived early! Great item!

    I would recommend this to a friend
  • Cons mentioned:
    Compatibility

    Rated 3 out of 5 stars

    Disappointed

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When ordering I did No See Anywhere In Description it was Only compatible with certain phones! When taking back o store not much help from staff finding are pair that were! Very Disappointed

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi KeciaH, We are sorry to hear about this. The WHCH520 is compatible with Android and iOS phones.

      May we contact you to help and get more information? If, please email us at socialsupport@am.sony.com with the following details:

      Name:
      Username:
      Model Number:
      Issue:
      Telephone Number:

      Sincerely, Erin Sony_US