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Customer Ratings & Reviews

Your price for this item is $38.00
The comparable value price is $68.00

Customer reviews

Rating 4.6 out of 5 stars with 2095 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

  • Connectivity

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers recognize the WH-CH520 Wireless Headphone with Microphone for its clear sound quality, comfortable and lightweight design, and decent battery life. The headphones also offer good connectivity and a sleek design. Some customers have noted that the volume could be louder and that the headphones lack folding capabilities for improved portability. Overall, the headphones are well-received for their core features.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 105 Showing 2,081-2,095 of 2,095 reviews
  • Rated 5 out of 5 stars

    Sony Headphone

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the headphones are good only bad thing about them is that the earmuff part is kind of small but other than that it's worth the money.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing Quality

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They came perfect, and work amazing. Got them for my dad for Father’s Day. Best gift of the year.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Headphones were a great buy.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was very happy with the headphones. My grandson loved them. Got good service and picked up my ordered item quickly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Headphones Sony

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They work great even when little bits of water splashes on then great for my job and school!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is exactly what I needed for my Sony TV. It does everything what I need it to do.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy camper

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was impressed by how quickly I received the package

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    These are good

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing when I’m making music on the go it helps so much and it doesn’t leak sound that much

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product for the price

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love these. I got this for my mom who can’t gear very well. She has a Roku tv and was able to use the Bluetooth to listen to her tv better.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi KristenC, Amazing! We're thrilled to hear that you are loving your new headphones. Enjoy high sound quality all day long. The WH-CH520 headphones with up to 50 hours of battery life, stable connectivity, and enhanced call performance, meet the demands of your day. With Digital Sound Enhancement Engine (DSEE) restores the harmonics and liveliness lost during typical music compression, for a more authentic performance. You can even tailor music to your own taste with EQ settings on the Sony | Headphones Connect app, for a personalized listening experience. Thank you for choosing Sony. Erin Sony_US

  • Rated 5 out of 5 stars

    Headphones

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The headphones work great, I am very happy! Would purchase again

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best bang for the bucks!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best bang for the bucks! Not a big disappointed. 5 Stars!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi OmPS, Choosing these headphones will definitely be worth it! We really appreciate this fantastic review of your WH-CH520. We're happy to hear about your excellent experience with the amazing sound quality and overall features of these headphones. It sounds like we hit the mark with the WHCH520. Our WHCH520 headphones allow you to enjoy high-quality sound all day long with up to 50 hours of battery life, stable connectivity, and enhanced call performance. They will make your music more natural with our Digital Sound Enhancement Engine (DSEE) which restores the harmonics and liveliness lost during typical music compression, for a more authentic performance. These are also 360 Reality Audio-compatible so you can fully immerse yourself in sound all around you. Thanks for leaving us such a wonderful review! -Jess Sony_US

  • Rated 4 out of 5 stars

    Delayed audio

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    there is some delay in audio, when watching videos

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Trash

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Stopped working after a month, bluetooth is horrible

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Waste of Money

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They stopped working after 3 days of buying them. So me personally I wouldnt recommend these to anyone.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Compatibility

    Rated 1 out of 5 stars

    They dont work with consoles

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Advertised as a ps4 headset but they dont work withthe ps4.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      i Mill, We regret to hear that the headphones did not meet your expectations. This is definitely not the experience we'd like you to have. We'd love to help you troubleshoot your problem and turn your experience around.

      You can connect our WH-CH520 Wireless Bluetooth Headphones to your television (via Bluetooth- the TV must support Bluetooth A2DP (Advanced Audio Distribution Profile)) so you can get the audio from your PS4.

      Should you need further assistance, please email us at socialsupport@am.sony.com with the following details:

      Name:
      Username:
      Model Number:
      Issue:
      Telephone Number:

      Sincerely,
      Erin Sony_US

  • Rated 1 out of 5 stars

    Return

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was going to return item since purchased wrong one and return policy is only 14 days instead of 30 like everywhere else, I was not aware. Now I’m stuck with an item I don’t need.

    No, I would not recommend this to a friend