Customer Ratings & Reviews

It is not working with laptop and not compatibles with switching with iphones.

They’re okay but I ended up returning them for something more premium. They’re good for the price.

Not too good for adults, sound quality is not as expected. Very fragile and can easily break.

I didn’t know anything about them I thought because they were Sony. They would be loud, but they’re not because they’re different kind of Sony and they were a little bit cheaper but all in all I like them cause I’ll be walking with them.

The headphones feel super cheap and I Am Going to retutn them.

Would not recommend to purchase. The headset does sometimes connect and other times it does not. When it connects it disconnects while in use. Not fun when you are on a call an all of a sudden the call is moved to ur speaker or dropped since the headset deceived it’s time to disconnect even though fully charged. It’s moody

I had soundcore headphones prior to these. These are cool but I regret get them.

comfortable and really great! my only issue with them is that they don't get as loud as i would like but for the price its worth it. the battery life is absolutely phenomenal. i was traveling for two straight days because of delays and things and i never took them off my head and after all of that they were at 50 percent! took my ears abit to get used to them but after you do they get more comfortable. they may have some problems on connecting them when you are on weak internet but otherwise its all great. if you want cheaper headphones that sound nice and have a really long battery life i would 100% recommend these.

Bought these for my teenage son, mind you, I don't expect a sub $50 pair of headphones to be amazing, but literally within three days, he dropped his headphones on the road, and this teeny tiny piece of plastic that hold the ear cup to the headband snapped like a kit-kat bar. Super disappointed!

Terrible fitting, very cheap. Sound quality okay but you don’t want to wear them

Didn't really like these. They don't fit well. The sound is decent but not great. I would definitely go for Sony ch700, if you can. I have a pair and they really are good.

They didn't work but Best Buy took them back with no questions asked other than did I want an exchange or a refund. Excellent!!

Sucks didn’t want to give me a refund showed them my receipt

They only last me 3 weeks poor material they the speaker just stop working

it was working fine for a while, but now even if it turns on it doesnt show up on my phone or laptop can i cant connect it. i dont recommend buying it

Microphone sounds tinny. Most people could not hear me well. I was using it as a work headset.

Sony - WH-CH520 Wireless Headphone with Microphone in Black is a nice affordable Sony product. You get what you pay for and a little more with nice quality. Simple packaging that seems eco friendly with no plastic stuff and very recyclable, minimal contents – earphones, short USB-C cable and a leaflet. Absolutely budget friendly product by Sony – don’t expect HIGH end but this is a very nice affordable headset. These are light weight and very comfortable for medium daily usage. They have very good sound and good cushioning around the ears. They come charged and last up to 50 hours, can be changed for about 3 minutes that gives you 1.5 hrs. I’ve not run out of battery while using them and have only put them on the charger once just to get a full charge for usage. There is a built-in microphone that I have not had any complaints while using – this is great for hands-free . The volume buttons are located on the earpiece and they are very close together – have to learn which is which and tap the correct one 😊 The setup wants you to use the Sony app that referenced 360 reality audio – I didn’t care for this and did not follow through with setting up using this. It wants you to take pics of your ears to continue with it. That leads me to just how simple the actual set up was without using that app. Bluetooth pairing and setup was simple and I was able to connect my phone and computer for use at the same time. You are able to utilize Siri and google assistant easily while using them. These headphones are not totally noise cancelling but still good with limited noise interruption. You are still able to hear someone if they truly need you but in general good outside noise muffling. In my opinion, these are a very nice, affordable, and easy to use Sony headset product that I would recommend. Wish they would have come with some type of carrying bag or case, but still small enough and made well enough to throw in your bag without worrying about damaging them. Also, would have liked a longer USB charging cable as this one is just too short.

Sony has long had a reputation for producing quality audio products--from the first Walkman in the 80s to a full product line of wireless in ear buds and on ear (cans) today at various price points to meet any budget. The Sony WH-CH520 product is the newest addition to the product line. MSRP is $60, but generally retails of just under $50, which makes them a bargain to get high end features. The packaging is minimal and does not include a carrying case. I don’t go to a gym to work out or regularly travel on an airplane, so I don’t need a traveling case. The included paper Reference guide is also very minimal. You need to download either an Android app or an Apple app in order to use MultiPoint. Pairing is pretty easy. The problem I’ve always had with MultiPoint is having three devices—Android phone, iPad Pro, and a Windows laptop. A QR code on the inside of the box can help with getting started. The first thing I noticed is how light they are compared to other on ear style wireless headphones. I’ve had the other higher end Sony’s before but they can become tiring to wear for long periods of time. There are three physical buttons on the right ear: volume up/fast forward, power on/off and pairing, volume down/jump back up. A tiny light provides charging and power status. The stated battery life is 50 hours, but I haven’t had them long enough to evaluate that. They come with a short USB A/C cable which is a little bit awkward to plug into my laptop. I ran through the ear shape test to try out the 360 audio feature. I listened to the Booker T & the MGs songs included on the Artist Connection app, but I honestly couldn’t hear anything different (other than the great music). Bluetooth 5.2 range is pretty normal. The sound quality is excellent; I tend to prefer music at a low volume anyway, so booming bass doesn’t interest me. The app has an equalizer with these settings: Bright, Excited, Mellow, Relaxed, Vocal, Treble Boost, Bass Boost, Speech, Manual, Custom 1, Custom 2, Off. Noise cancelling is achieved by the fit of the ear pads, there is no bult in active noise cancelling/hear through option. There’s no 3.5 mm jack if you need that (I don’t). I’ve been using them for video classes I’ve been taking on my laptop; they are great for isolation and focus. I turned DSEE setting to Auto, but I’m not sure if I could tell the difference. According to Sony, it’s for Digital Sound Enhancement “you can hear a rich and natural sound which is almost exactly like the original source.” The Sony app has more “stuff” in it than I really care about—earning “badges”, tracking your usage. Easy to ignore. But oddly enough, the app remembered the other Sony headphones I’ve used. Voices on phone calls sound normal, and no one complained (which often happens with other headphones) that I sounded funny or in a tunnel because I was on a headset. Overall, for an inexpensive set of headphones, they are very comfortable and have good sound. Multipoint makes it easy to switch devices. Yes, I would recommend.

Sony's WH-CH520 wireless headphone offers good sound and performance at an attractive price point. I consider these to be an entry-level product for Sony. The overall construction feels adequate but not very robust. The headband, foam ear cups and controls feel like compromises to help get the overall cost down. Also, these headphones do NOT offer automatic noise cancellation (ANC) and are not water resistant so I consider their usage to be geared more toward quiet listening than as a gym companion. It is essential that you download and install Sony's Headphone app to setup and use the headphones. This is an umbrella app that is used with all of Sony's earbuds and headphones. It does require registration and some personal info at installation. Once installed the blue tooth pairing was painless. There is a "Voice Guide" that notifies you when the link is established and gives you battery charge status. The device's controls are located on the outer rim of the right ear cup and include power on/off and the standard play/pause/track switching you expect when listening to music. They also provide you with controls for handling phone calls. There are a couple of interesting features; you can connect the headphones to two separate devices simultaneously and switch back and forth. They also support Sony's 360 Reality Audio which is an immersive codec but is proprietary and only available on a limited number of sites as of this review. There is also a very interesting optimization procedure for this feature that walks you through taking pictures of both your ears and submitting them for analysis! There is also a very basic equalizer that includes a number of presets and also allows you to customize and save your own choice. The sound quality on these headphones is good, not great. They are totally listenable but you will notice the intrusion from outside noise and the bass is a little weak. Overall, if you are a fan of Sony products and would like a budget set of headphones this product deserves your consideration.

The sound is less than perfect. They also fall off my head when I’m at the gym.