Customer Ratings & Reviews

Poor not load not what i though the sound would be

Not big enough to cover whole ear. Smashes it instead.

My husband has used these very little in the 3 months he has had them. Now they won’t work at all. Junk.

Compared to a prior generation Sony headphones that I have which are similar, this WH-CH520 model is a slight upgrade. To me, the headset is very nice and light, ear pads are comfortable enough (though a bit more squeeze on my head than I'd like) and the sound is good for this class of headset. Sound quality is good. Not super deep bass and not noise cancelling of course, but for a nice extra set of headphones, they work very well. Super easy to setup and connect to my phone, laptop, and desktop computer. Microphone is so-so in my opinion. Made various test calls and recordings. Little bit choppy compared to home other higher-end earbuds and headsets. No storage case included, just a charge cable along with the headset in the box. At this price-point for a wireless headset though, it is still a decent value.

My kid won't take these things off. They are comfortable, reasonably sturdy, have great sound and connectivity. Sleek design, low-key profile on head and good quality for the price.

When you hear high quality audio ,will be hearing noise.

Did not work. Junk. Volume buttons hard to see. Spend more for a better Sonyproduct.

Very poor don’t work for me Never got it to do anything Believe you should take it back

Found these meet my expectations. Comfort and quality and a very reasonable price. Battery life excellent for many hours of usage!

Lots of connectivity issues...These never seem to instantly connect!!!

They are horrible. I would never ever buy them again. Sorry

Obsessed! I needed new headphones that are good but don’t break the bank. These are my first Sony’s and won’t be my last. They’re cute, comfortable, neutral and the sound quality is actually so good! I use these for work as a recruiter so I’m always interviewing people and they hear me perfectly fine. My one minor is if you’re bumping over 70% people around you can hear but I’m never playing music that loud, so for me it’s not a deal breaker. Love that it comes with an app to mess with sound settings! Get them!

Waste product, it won’t connect to any devices, waste of money

these are the best headphones I've ever owned. I literally don’t feel them in after a few songs they are so comfortable, the audio is beautiful, I haven’t charged them since i bought them a month ago and the battery is at 70% still, the pairing is fast and unpairing is just as fast, they will auto disconnect after a while in inactivity which is perfect if you fall asleep, bro just buy them you will not be disappointed at all.

Didn't work at all. Wouldn't charge, Had to return.

First off, I generally prefer the sound of open backed headphones, but these closed backed ones sound very pleasant and sound a lot better than most of the competition in their price range. Upon first opening the box, you'll notice that Sony is continuing their pledge towards minimal waste. Pretty much everything in the box besides the headphones and charging cable are made of paper product and can be recycled. The charging cable is also nice and short, so you don't have extra waste and it also fits nicely in a gym bag pocket. The headphones themselves feel nice and sturdy while also being light weight. I've had plenty of wired headphones that weigh more than these. The buttons for the controls are firm and the 90 degree swivel of the headphones make them easy to pack. They also do about a 10-15 degree reverse swivel so they still fit comfortable on your head for almost any size. The headband has a wide degree of size ranges, fitting my monster sized skull, while still fitting properly on my fiance's smaller head. The cups themselves are a bit small for my taste, but it didn't feel like they were hurting my ears, they just couldn't get around the entire ear to seal on my skull itself. The only downside I found to these is that there is no rubber nub between the headphones and the u-shaped attachment point. That does mean if you're moving around a lot, you may here some plastic on plastic collisions. It's a small change that would have made a world of difference for active users. All in all, these are a decent set of headphones that won't break your bank and sound good while doing so.

Simplistic design, wonderful SONY sound. I noticed right away this was a bare bones packaging. No extra frills, or filler, no plastic etc…. The packaging is just enough cardboard to protect the headphones, and you get the headphones and charging cable. I really like how they lay flat, which makes for easy storage or traveling in my opinion. The ear pieces are not overly large so these are not exactly OVER the ear headphones. They fit on the ears but they don’t really fully cover the entire ear when you are wearing them/ Not an issue but just making sure buyers are aware the ear pieces are not going to fully fit around your ears. Which means outside noise can get in while listening. The right side has 3 buttons and the charging port. Charing is done with USB-C, which I fully appreciate. The right ear also has the mic for speaking or taking calls. These are good entry level headphones in my opinion. You get great SONY sound, at an affordable price. I am happy to let my kids play with them and use them with their tablets. SONY really did a good job of making these affordable but still providing high end sound from a low budget headphone. These also support 360 reality audio. To use this feature you have to download the mobile phone app and go through the setup on the app. You will be prompted to follow some prompts and take measurements of your ears. Which then allows the app to adjust the sound accordingly to your fit. I will try this feature out later. So with headphones users usually are concerned with how they fit, how they sound, and how long they last. I have already discussed the fit and sound so now let's talk about battery life. Manufacturer rating is 50 hours of continuous play and 200 hours of standby time. I am convinced these last a long time. These are bluetooth and easy to connect to any bluetooth audio source. You can get about 30 feet away and still stay connected. My only issue would be the size of the ear pieces as they do not fully cover my ears but the sound and battery life is fantastic. You will not be disappointed with these headphones.

I have used these many times since I bought them a couple months ago and the sound quality is great. They're lightweight, don't budge while I'm running or working out, and the battery lasts insanely long. I charged them for an hour when I first got them and 2 months later, they are STILL at 50%. It is actually insane to me. Best bang for your buck ever, totally recommend.

Stop charging after 3 weeks. Not sure why it has done so but it is really

I'm a bit of an optimist when it comes to many things. I always try to highlight the positives and not focus on the negatives. And this wireless headphone set by Sony made me wonder. I can't sit here and tell you there's anything poor about these headphones, but other than the battery life, I just can't really find anything it does particularly well or that stands out. It's simply average. A few good things that can be said is that the headphones are very light and there's no wear fatigue in the head or ear area. It even felt comfortable while wearing my glasses. But while they fit nicely with really no movement, I always ended up wishing the shape of the earpad were an oval-shaped instead of circular. My earlobes would end up dangling out which lead to some slight sound leakage. While the sound wasn't flat, I can't say it was robust or rich in any genre I tried. The connection was fast and tied to any device automatically provided I was signed into my email, which was nice. The best thing I found was the battery. The battery life lasts a nice while. It was long enough to last through my long evening podcasts. I even fell asleep with them running with plenty of battery left for the next day. Despite the average sound, I can see choosing these headphones if you travel and/ or will have spans of time before charges and need a set with long life without being a physical strain on your ears.