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Customer Ratings & Reviews

$68.00

Customer reviews

Rating 4.6 out of 5 stars with 2367 reviews

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Rating by feature

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

  • Connectivity

    Rating 4.7 out of 5 stars

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93%would recommend to a friend

Customers are saying

Customers are impressed with the WH-CH520 Wireless Headphone's sound quality, unbeatable battery life, and comfortable, lightweight design. Many appreciate the seamless wireless connectivity, excellent price, and easily adjustable fit. While the bass is also a positive for some, a few customers have noted concerns regarding volume clarity and compatibility with certain devices.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 13 Showing 241-260 of 2,367 reviews
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great sound at a great price!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Light weight and clear sound! For the price and easy to use functionality of them is perfect! Right out of the box!

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thank you for the fantastic review, MikeyMike!

      We’re glad to hear you’re enjoying the lightweight design and clear sound of the WH-CH520. It’s great to know they were perfect for you right out of the box!

      Thank you for choosing Sony!

      Best regards, Gus, Sony Social Media Team sony-global

  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Head phones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son and I have these headphone and love that. I can talk in the phone. Listen to my music and i never get any complaints from people i am talking to while i am using them!!!! I only have to charge them 1-2 times a week. Battery life is great.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello ShanteW,

      Thank you for choosing Sony!

      It brings us great joy to hear that you and your son are loving the WH-CH520 headphones—the clear call quality, seamless music listening, and impressive battery life needing just 1–2 charges a week all stand out. Enjoy many more great calls and listening sessions together.

      Best regards,
      -Fred sony-global

  • Pros mentioned:
    Battery life, Comfort, Sound quality

    Rated 5 out of 5 stars

    Sony Headphone, LOVE IT!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the Sony Wireless Headphones So Much! They last a long time without having to charge right away. ( At least a week or more from my experience) The headphones are very comfortable not even a problem with the fitting on my head! Amazingly awesome sound quality!! Literally Noise Cancellation is the best!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi IreneD, lovely! We're glad you are enjoying your new headphones! With the WH-CH520 headphones, you will enjoy high sound quality all day long. With up to 50 hours of battery life, stable connectivity, and enhanced call performance, meet the demands of your day. Thank you very much for your purchase and for choosing Sony! ~Earl Sony_US

  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Sony Headphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones are the most comfortable I have had - the sounds come through clearly and they connect with ease

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Amazing audio quality headset

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is one of the better headsets that I have. I usually use earpieces, but when I started to use this headset, I really love the audio quality of it. The audio quality is more clearer than my earpiece. The battery life of the headset is also surprisingly good. Really enjoy using this headset, will definitely recommend to my friends in the future.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 4 out of 5 stars

    Good headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They're pretty good headphones. the sound is somewhat low, they connect pretty fast and don’t die quickly I do like these headphones but it’s really useful for studying

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thank you for the review, Yogi!

      We're glad to hear your WH-CH520 is working out well for your study sessions! It’s great that you’re enjoying the fast connection and the long battery life.

      Regarding the sound level, if you haven't already, try checking the volume settings within the Sony | Headphones Connect app to ensure everything is optimized to your liking.

      Thanks for choosing Sony!

      Best regards, Gus, Sony Social Media Team sony-global

  • Pros mentioned:
    Battery life, Comfort

    Rated 5 out of 5 stars

    SONY HEADPHONES

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The headphones are so good and good quality, they’re great for the gym or grocery shopping and not too heavy and the battery life lasts so long

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello Belenm,

      Thank you for choosing Sony!

      We’re excited to hear that the WHCH520 headphones have become your go-to for both the gym and grocery shopping. It’s wonderful to know they offer comfort with their lightweight design and impress with long-lasting battery life. Your appreciation of their quality inspires us to keep delivering products that fit seamlessly into your daily activities.

      Best regards,
      -Fred Sony_US

  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Great headset

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality, good sound. The headset is light weight and comfortable.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort

    Rated 4 out of 5 stars

    Excellent headphones overall, comfort is acceptabl

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am pleased with these headphones and would buy again. The battery life is excellent, call quality is good, and durability is on par or better than similar JBL headphones I previously owned. Comfort starts good, but personally I find the on-ear style wears on me over time (and with glasses, they pinch my ears). While comparable to other on-ear phones, the cheapest wired Sony on-ears are actually more comfortable due to a looser tension on the head.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort, Sound quality

    Rated 5 out of 5 stars

    Probably the best headphones I've had

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Honestly really good headphones had from around a month to two great audio quality pretty comfortable the sound leak is kinda obvious when playing loud music while at max volume although the 50 hour battery feels more like 43 although honestly it's more then enough honestly 10/5

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Azriiql, We are thrilled to hear that your new Sony headphones are the best headphones you have had. Our WHCH520 headphones allow you to enjoy high-quality sound all day long with up to 50 hours of battery life, stable connectivity, and enhanced call performance. They will make your music more natural with our Digital Sound Enhancement Engine (DSEE) which restores the harmonics and liveliness lost during typical music compression, for a more authentic performance. These are also 360 Reality Audio-compatible so you can fully immerse yourself in sound all around you. Thank you for trusting Sony! Vincent Sony_US

  • Pros mentioned:
    Battery life, Comfort, Sound quality

    Rated 5 out of 5 stars

    Never underestimate Sony products, quality made.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What a great set of headphones for under$50 the sound quality is great, they’re comfortable to wear as an on the ear headphone, i usually wear them 5-6 hours a day and the charge lasted me about 8 days!! Connectivity is a breeze and range seems fine to me.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Worth every penny and mord

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with my purchase!!! Great sound and great fit

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Love the sound quality and battery life

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A single charge certainly last longer than my previous Bluetooth headsets such as Jabra which have only a couple of hours of battery life. I also love that it has a built in microphone even though it doesn't have any protruding microphone arms. The sound quality is decent. I recommend it.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi AlexC,
      Thanks so much for taking the time to share your feedback with us! We are thrilled to hear that you're loving the WH-CH520 headphones.

      It's fantastic that the long-lasting battery is a major plus for you and we're glad the built-in microphone is working well. We made sure to design them with clear voice pickup so you can take calls with no fuss.

      We really appreciate you recommending them and for choosing Sony!
      Best regards,
      Estefany sony-global

  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Great sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound, very comfortable, would buy again. An older person with hearing aids can hear the tv again.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thank you for the review, MichaelB!

      We are so touched to hear that the WH-CH520 is helping you enjoy your TV again. Knowing our headphones can make such a difference for those with hearing aids is incredibly rewarding for us.

      Enjoy the shows and thank you for choosing Sony!

      Best regards, Gus, Sony Social Media Team sony-global

  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Sony Headphones

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headphones for people with small ears and for people who want something small and with good quality. I love these so much and they have a great price.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi EdgaromarO,
      Thanks for sharing your thoughts on the WH-CH520 headphones!
      It is most rewarding to hear that they are working out perfectly for you, especially with their small size and great quality.

      Thank you for putting your trust in Sony!
      Warm regards,
      Estefany sony-global

  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Nice headphones. Buy them.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got these on a Black Friday sale. Very comfortable, great sound and easily connects to any device. Would recommend!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Brent,

      We are beyond pleased to hear that your new headphones are providing such a comfortable experience with great sound. It is wonderful to know that the easy connectivity across your devices has made them a product you would recommend to others!

      Thank you for making Sony part of your daily listening.

      Regards,
      Dominick sony-global

  • Pros mentioned:
    Battery life, Comfort, Sound quality

    Rated 4 out of 5 stars

    Very good pair!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very comfortable right out the box. The sound quality rivals the nc720n but with a little less bass and better treble in my opinion. Battery life is outstanding as well. Easy option to go for as far as on ear headphones go!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 4 out of 5 stars

    Perfect for first time headphone users!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It has really great sound quality and a long battery life. For me, its perfect where it can get just loud enough to drown out background noise but not hurt my ears. Kinda bummed that i havent been able to connect it to my macbook yet tho.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Sony head set

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my headset. Sound is clear. Headset is comfortable. They connext to my phone computer and ipad easily.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    He loves them

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son loves them. They are comfortable and loud, and he loves the controls on the side of the headphones.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thank you for the lovely review, AprilW!

      We are so happy to hear that your son is enjoying his new WH-CH520! It’s great to know he’s finding them comfortable and is enjoying the ease of the on-ear controls. We designed those buttons to be intuitive, so it's wonderful to hear they are a hit with him.

      Thank you for choosing Sony for your son!

      Best regards,

      Gus, Sony Social Media Team sony-global