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Customer Ratings & Reviews

Your price for this item is $38.00
The comparable value price is $68.00

Customer reviews

Rating 4.6 out of 5 stars with 2046 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

  • Connectivity

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers recognize the WH-CH520 Wireless Headphone with Microphone for its clear sound quality, comfortable and lightweight design, and decent battery life. The headphones also offer good connectivity and a sleek design. Some customers have noted that the volume could be louder and that the headphones lack folding capabilities for improved portability. Overall, the headphones are well-received for their core features.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 15 Showing 281-300 of 2,046 reviews
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Best economical headphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones are very good, no cracking sound when playing music, good battery life, good for the gym. Would recommend

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi MichaelP,
      We are very glad to hear your positive feedback about the WH-CH520 headphones! Thank you for sharing your experience and for recommending them. We’re especially proud of their smooth, crackle-free sound and long battery life, perfect for gym sessions and all-day listening. Your support means a lot to us!

      Thanks for choosing Sony!
      Best regards,
      Stephanie Sony_US

  • Pros mentioned:
    Battery life, Sound quality

    Rated 4 out of 5 stars

    Nice headset for the price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product for the price. I use this for webex calls. The mic is clear and the folks on other side of webex can and comprehend what I say clearly. The headset is on the lighter side and has amazing bluetooth range and battery life. This headset is also compatible with the Sony app and one can use the app to change various presets. My only gripe is this being an over the ear set, there is a good deal of sound leakage and I can clearly hear my surroundings.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi b1503, We appreciate your feedback. Our WH-CH520 headphones are on-ear headphones. If you are planning for an upgrade in the future, we awesome over-ear that you may want to check out, such as the WH-XB910N, WH1000XM5, and WH1000XM4. Despite your concern, it's good to know that you still like your CH520. Our WHCH520 headphones allow you to enjoy high-quality sound all day long with up to 50 hours of battery life, stable connectivity, and enhanced call performance. They will make your music more natural with our Digital Sound Enhancement Engine (DSEE) which restores the harmonics and liveliness lost during typical music compression, for a more authentic performance. These are also 360 Reality Audio-compatible so you can fully immerse yourself in sound all around you. We take all user input seriously and will make sure your comments reach the appropriate person. Thank you for choosing Sony! Vincent Sony_US

  • Pros mentioned:
    Battery life, Comfort, Sound quality

    Rated 5 out of 5 stars

    Excellent headphones!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing battery life! Last over a month before even being 50%! Super comfortable as well, noise cancellation is excellent as well. 10/10 would buy again!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi ChrisM, Wonderful! We're very happy to hear that you're enjoying your new Sony WHCH520. Enjoy high sound quality all day long. The WH-CH520 headphones with up to 50 hours of battery life, stable connectivity, and enhanced call performance, meet the demands of your day. And for total convenience, these Bluetooth® headphones can be paired with two Bluetooth® devices at the same time. So when a call comes in, your headphones know which device is ringing and connects to the right one automatically. Thanks for choosing Sony! -Craig Sony_US

  • Pros mentioned:
    Battery life, Comfort

    Rated 5 out of 5 stars

    Highly recommend these headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had to get these for my new tablet along with them being easier for me to use when i work. Battery lasts super long and they're very comfortable

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort, Weight

    Rated 5 out of 5 stars

    Good and affordable headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am using it both for inside and outside run. Connected to Apple Watch - working without issue. Lightweight, durable, long battery life

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      That's fantastic, Dmitry!

      We are thrilled to know that you are having an enjoyable listening experience with these headphones. With the WH-CH520 headphones, you will enjoy high sound quality all day long. With up to 50 hours of battery life, lightweight & durable design, stable connectivity, and enhanced call performance, meet the demands of your day.

      Thank you very much for the perfect star review and for choosing Sony!

      - Romeo Sony_US

  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Love them!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound quality and comfortable fit! For a very reasonable price

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort, Sound quality

    Rated 5 out of 5 stars

    Value > price for these headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fiancée’s favorite headphones, great comfort and sound quality, good battery life too

    I would recommend this to a friend
  • Pros mentioned:
    Connectivity, Sound quality

    Rated 4 out of 5 stars

    Son headphones

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound is good ..not problem on conecct to my divice

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality, Weight

    Rated 5 out of 5 stars

    On ear headphone

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exactly what I was looking for. Lightweight, on ear headphone, sounds great, fits great, reasonable price

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Amazing Sound & Battery Life

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really don't know what much there is to say. After my previous beats headset was stolen, I decided to go with something a little less "expensive-looking" and I'm quite impressed. The sound quality is almost on par with the beats that I paid a lot more money for. The battery life is second to none. I recently was on a cross-country flight and this headset lasted from the time I passed through TSA until I made it to my destination.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Pretty good headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They’re nice, have good sound, and are pretty clear on calls, the only “bad” thing I have to say is that they kinda hurt my ears after a while. Overall they’re really good for the price

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thank you for sharing your feedback, user458199!

      We are so pleased to hear that you find the WH-CH520 headphones to be nice, with good sound, and that you appreciate the clarity on calls. Delivering that quality at a great value is exactly what we aim for with this series!

      We are sorry to hear, however, that the comfort becomes an issue and that they start to hurt your ears after extended wear. We understand that fit and comfort are just as critical as sound quality, and we truly value this feedback as we consider future design improvements.

      Thank you again for your strong overall recommendation and for choosing Sony!

      Best regards, Gus, Sony Social Media Team sony-global

  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Semper Fidelis

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fits just right. Not to bulky just the way I like. Charges pretty fast and last for awhile.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort

    Rated 5 out of 5 stars

    Excellent value, great product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased these in December as a gift for my child. They have been holding up great to pretty much being worn 24/7. The ear cups are still in perfect condition and the battery life has been great.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality, Weight

    Rated 5 out of 5 stars

    Great Product!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones are sleek, light, have great battery, ample sound, and are all around great for the price. Highly recommend buying these.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Ejay, we're glad you like the design, battery and sound quality of our product! With the WH-CH520 headphones, you will enjoy high sound quality all day long. With up to 50 hours of battery life, stable connectivity, and enhanced call performance, meet the demands of your day. Thank you choosing SONY! ~Earl Sony_US

  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Headphone that easy to pair with anything

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast shipping, good packaging, the product easy to pair with my pc, phone, ipad,, do not hurt my ears that the most important.. Love it

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi IrmaH!
      It brings us great joy to hear that your experience was smooth right from the start. We also love knowing that the WH-CH520 headphones were easy to pair with all your devices, and most importantly, that they are comfortable and don't hurt your ears!

      We appreciate you choosing Sony!
      Best regards,
      Estefany sony-global

  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Great headphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This headphones are great. They barely need to be charged the battery is impeccable and they have noise cancellation. Price is reasonable too. Totally recommend.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi, Shanyce
      We are delighted to hear that you are enjoying your Sony WH-CH520! Designed to provide up to 50 hours of playback time on a full charge, which is quite impressive and suitable for extended use without frequent recharging. Also, They provide high-quality audio performance, suitable for listening to music and audio from various devices. Thank you for choosing Sony!
      -DiegoV Sony_US

  • Pros mentioned:
    Battery life, Comfort, Sound quality

    Rated 5 out of 5 stars

    Comfortable

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Comfortable. I use it continuously for 2-3 hours but do not feel any discomfort. The quality of sound is excellent and battery lasts more than expected.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Rabin, Awesome! We're glad that you are enjoying the audio quality and battery life. Enjoy high sound quality all day long. The WH-CH520 headphones with up to 50 hours of battery life, stable connectivity, and enhanced call performance, meet the demands of your day. With Digital Sound Enhancement Engine (DSEE) restores the harmonics and liveliness lost during typical music compression, for a more authentic performance. You can even tailor music to your own taste with EQ settings on the Sony | Headphones Connect app, for a personalized listening experience. Thank you for choosing Sony. Erin Sony_US

  • Pros mentioned:
    Battery life, Comfort, Weight

    Rated 3 out of 5 stars

    Sony

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not as good as I remember them. I guess it has a nice amount of hours of wireless use, but you don’t know the percentage of the charge which is difficult when it only tells you 3 different things, fully charge, that mid charge and pretty low, which I’ve had the headset tell me shortly after it was at that mid range. Kind of annoying. Light. Comfortable enough. Decent for at home use for sure, or taking them on the go. They’re just nothing special. They’re good.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Quality is great!

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Couldn't be happier with this headphone. I can't recall the last time I charged it. Battery lasts a very long time. It charges fast as well. For the price, this was a bargain. The sound quality is great as well.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Sony Wireless Bluetooth headset.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Item is very good. My kids love it so much. They love the wireless bluetooth connection and very good sound while listening to their favorite music.

    I would recommend this to a friend