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Customer Ratings & Reviews

Your price for this item is $38.00
The comparable value price is $68.00

Customer reviews

Rating 4.6 out of 5 stars with 2058 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

  • Connectivity

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers recognize the WH-CH520 Wireless Headphone with Microphone for its clear sound quality, comfortable and lightweight design, and decent battery life. The headphones also offer good connectivity and a sleek design. Some customers have noted that the volume could be louder and that the headphones lack folding capabilities for improved portability. Overall, the headphones are well-received for their core features.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 28 Showing 541-560 of 2,058 reviews
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Awesome headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wish my phone held a charge like these headphones do. Over 40 hours of use and still 70% charged.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JenJen,

      Thanks for the review and the 5-stars rating! It brings us great joy to hear how much you are enjoying your Sony headphone's top-technology features! With up to 50 hours of battery, amazing Sound quality and modern and comfortable design, you will be able to enjoy listening to your favorite tunes for a prolonged time!

      Thanks for choosing Sony, have an amazing day!
      -DiegoV Sony_US

  • Pros mentioned:
    Battery life, Sound quality
    Best Buy Employee

    Rated 5 out of 5 stars

    A must buy

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    Best Buy Employee
    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are really great headphones. Great sound. Easy to use. Charge lasts a long time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    awesome headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wonderful head phones for my grand daughter. She really enjoys being able to watch her movies and not disturb others

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Donna!
      Thank you for sharing this lovely feedback about the WH-CH520 headphones.
      It is truly wonderful to know that your granddaughter is enjoying the headphones and can watch her movies without disturbing anyone.

      We appreciate you choosing Sony!
      Best regards,
      Estefany Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Incredible quality. Great bass, great noise reduction. Absolutely worth it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    It’s does it’s job and sounds okay

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not my favorite Sony headphone. It does its job but unless you live alone or don’t use public anything I was missing that noise cancellation

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    13 year old gift

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price and good quality. Last minute gift and they loved it

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi StamfordBridge!
      We are truly wonderful to know that the WH-CH520 headphones were so well-received.

      It's designed to be a great combination of quality sound and ease of use, with features like a super long battery life and the ability to connect to two devices at the same time.
      We hope they continue to enjoy them for a long time!

      Thank you for choosing Sony!
      Best regards,
      Estefany sony-global

  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Really good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The battery lasts for a long time, it has been a long time since I’ve charged these head phones and it only at 50 percent. The bass on the headphone is great

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Great Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Product! Battery life is great. I highly recommend it.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi VictoriaC,

      Thanks for the review! We're glad to hear you're enjoying your WH-CH520 headphones.

      It's fantastic that you've noticed the great battery life—designed to keep you listening for longer.

      Thanks for choosing Sony and for the great recommendation!

      Sincerely,
      Jenn | Sony Social Media Team. sony-global

  • Pros mentioned:
    Battery life, Comfort

    Rated 5 out of 5 stars

    Comfortable

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great, use these on flights/in the airport. Great, comfortable. Lasts a really long time.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    MY BLUTOOTH

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    LOVE MY SONY BLUTOOTH HEADPHONES THEY HAVE REALLY GOOD SOUND AND THE BASS IS COOL TOO

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Must Have Budget Headphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you are looking for $50 headphones look no further these Sony 520 sound great at this price point. At first the sound is a bit flat but after some use the speakers will open up. Also you can connect these to the Sony Headphone App to change the EQ to different sound settings and register your headphones. Now the build quality is good, the head band is sturdy and a little stiff. The earcups are comfortable and has some padding as well. These are great budget headphones and I highly recommend these if you are looking for a decent pair for the gym or out running errands. If they break, lost, or get stolen I rather lose $50 compared to $250 and up headphones.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi NokiaSam, Thank you so much for taking the time to leave us a review of your new Sony WHCH520! We're thrilled to hear you like comfortable fit and you were able to fine tune the sound using the Sony Headphones Connect app. Enjoy high sound quality all day long. The WH-CH520 headphones with up to 50 hours of battery life, stable connectivity, and enhanced call performance, meet the demands of your day. And for total convenience, these Bluetooth® headphones can be paired with two Bluetooth® devices at the same time. So when a call comes in, your headphones know which device is ringing and connects to the right one automatically. Thanks for choosing Sony! -Sam Sony_US

  • Pros mentioned:
    Battery life, Comfort

    Rated 5 out of 5 stars

    Great buy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Battery lasts FOREVER. Very comfy. These were a trial run to see if I liked the style enough to get nicer headphones. But I think I’ll be sticking to these.

    I would recommend this to a friend
  • Pros mentioned:
    Connectivity, Sound quality

    Rated 5 out of 5 stars

    Great head phones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound l. They were exactly what i was looking for. Very easy to get connected to my device

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Great value

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Long charge, good sound after tuning with EQ. I use it on my PC, tablet, an sometimes phone.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Weight

    Rated 4 out of 5 stars

    loved purchase (:

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    finally got my first set of headphones for the gym and i loveee they work great and they’re very lightweight. however i do wish they would fold to save room in a bag. omg i almost forgot how long they last without charging!!! love that

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi jenniferflores, Congratulations on your new Sony WHCH520! We're very happy to hear you love the lightweight design and excellent battery life of these headphones. Enjoy high sound quality all day long. The WH-CH520 headphones with up to 50 hours of battery life, stable connectivity, and enhanced call performance, meet the demands of your day. And for total convenience, these Bluetooth® headphones can be paired with two Bluetooth® devices at the same time. So when a call comes in, your headphones know which device is ringing and connects to the right one automatically. Thanks for choosing Sony! -Sam Sony_US

  • Rated 5 out of 5 stars

    Great sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up & easy to use. Quality of sound great. This was a gift for my Granddaughter

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi RubyL!
      Thanks for sharing your review! We are thrilled to hear that the WH-CH520 was such a hit as a gift for your granddaughter. It’s great to know that she found them so simple to get up and running right away.

      These headphones feature a massive battery life of up to 50 hours, so she won't have to worry about charging them constantly. They also include high quality built-in microphones for clear hands free calls and support multipoint connection, which allows her to switch between two Bluetooth devices at the same time.

      Thank you for putting your trust in Sony!
      Warm regards,
      Estefany sony-global

  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Bang for your buck

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the price, these are excellent headphones. Very comfortable, easy to set up and use, and surprisingly good sound delivery!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice and good looking headphones. My grandson loves them.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thank you for your review, SoniaC! It brings us great joy to hear that your grandson loves his new WH-CH520 headphones.

      We are so pleased to know that you find them to be both nice and good-looking. We designed these headphones to be comfortable and stylish, and it's truly rewarding to hear that they were a perfect gift.

      Best regards,
      Gus, Sony Social Media Team sony-global

  • Rated 5 out of 5 stars

    GREAT HEADPHONES

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love these headphones- the noise cancellation is amazing and these are light on your head.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great value for price.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The head phone is great quality for the cost. The only issue I had was it did not fold up.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thank you for your review, PetalV!

      We are happy to hear that you find the WH-CH520 headphones to be great quality for the cost! Providing excellent value is a key goal for us.

      We certainly understand your point regarding the lack of a folding design. To keep this model lightweight and accessible, we opted for a more traditional swivel design over a full fold-up mechanism. We appreciate you sharing your experience, as customer input like yours helps inform future product development.

      Thank you for choosing Sony!

      Best regards, Gus, Sony Social Media Team sony-global