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Customer reviews

Rating 4.6 out of 5 stars with 2384 reviews

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Rating by feature

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

  • Connectivity

    Rating 4.7 out of 5 stars

94%
would recommend
to a friend

Customers are saying

Customers are impressed with the WH-CH520 Wireless Headphone's sound quality, unbeatable battery life, and comfortable, lightweight design. Many appreciate the seamless wireless connectivity, excellent price, and easily adjustable fit. While the bass is also a positive for some, a few customers have noted concerns regarding volume clarity and compatibility with certain devices.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 46 Showing 901-920 of 2,384 reviews
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great, my cat can't chew the wires anymore and everyone is happy, yay

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use for the gym everyday. Perfect for me. Sound and battery life is great.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi SamuelM, we're glad you like the sound quality and battery of our product! With the WH-CH520 headphones, you will enjoy high sound quality all day long. With up to 50 hours of battery life, stable connectivity, and enhanced call performance, meet the demands of your day. Thank you choosing SONY! ~Earl Sony_US

  • Rated 5 out of 5 stars

    Great headphones

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headphones for my kids. Sound is great, and connect easily.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great headphones… and a decent price too!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are getting a lot of use for this item! We hook it up to our tv…. We have had zero problems with it! Very happy with our purchase!!!!!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JoeC!
      It is truly wonderful to know that your WH-CH520 has been performing so reliably for you. We are so happy that you’ve had a seamless experience and are getting so much use out of them!

      Thanks for choosing Sony!
      Best regards,
      Estefany sony-global

  • Rated 5 out of 5 stars

    Bestbuy customer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This amazing work and comfortable also nice cancellation

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality, good price, sounds really good, recommend

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thank you for the fantastic review, JuanG!

      We are absolutely thrilled to hear that your WH-CH520 headphones are working out so well for you! It's incredibly rewarding to know that you are pleased with the good quality, excellent sound, and the great value they offer.

      We appreciate your strong recommendation!

      Thank you again for choosing Sony!
      Best regards, Gus, Sony Social Media Team sony-global

  • Rated 5 out of 5 stars

    Tells you battery status

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Comfortable to wear. Tells you battery status when you turn on the power button.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi CeeCee,

      Thanks for commenting! We are so happy to know your satisfaction with the very comfortable fit design, exceptional sound quality, and reasonable price of our WH-CH520 Wireless Headphones. With the WH-CH520 headphones, you will enjoy high sound quality all day long. With up to 50 hours of battery life, stable connectivity, and enhanced call performance, meet the demands of your day.

      Thank you very much for your purchase and for choosing Sony!

      - Romeo Sony_US

  • Rated 5 out of 5 stars

    Great quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Honestly best purchase I’ve made. They’re a great quality for the price, they can get uncomfortable after a while but nothing crazy.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi, user486896,

      Thanks for the great review! We are very glad to hear how much you are enjoying your Sony Headphones! It is great to hear you are enjoying their amazing Sound quality. Do not forget to download the Sony Sound Connect app to enhance the experience!

      Thanks for choosing Sony, have a great day!
      -DiegoV Sony_US

  • Rated 4 out of 5 stars

    Good a little small

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its has a long battery life and is very light weight but its a little small for my ears

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got it for my mom. Sound quality is great and very comfortable on the head and ears.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi tigerbunny, Thank you for purchasing the Sony WHCH520! We're very pleased to hear you like the great sound quality and comfortable fit of these headphones. Enjoy high sound quality all day long. The WH-CH520 headphones with up to 50 hours of battery life, stable connectivity, and enhanced call performance, meet the demands of your day. And for total convenience, these Bluetooth® headphones can be paired with two Bluetooth® devices at the same time. So when a call comes in, your headphones know which device is ringing and connects to the right one automatically. Thanks for choosing Sony! -Sam Sony_US

  • Rated 5 out of 5 stars

    Awesome headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wish my phone held a charge like these headphones do. Over 40 hours of use and still 70% charged.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JenJen,

      Thanks for the review and the 5-stars rating! It brings us great joy to hear how much you are enjoying your Sony headphone's top-technology features! With up to 50 hours of battery, amazing Sound quality and modern and comfortable design, you will be able to enjoy listening to your favorite tunes for a prolonged time!

      Thanks for choosing Sony, have an amazing day!
      -DiegoV Sony_US

  • Rated 5 out of 5 stars

    great quality great Price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headphones with noise cancellation and Sony for the price amazing good quality no need to buy more expensive ones.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello Pablo,

      Thank you for choosing Sony!

      We're thrilled to hear that you are enjoying the WH-CH520 headphones and their impressive passive noise-cancellation feature. It's fantastic to know that you find them to be an excellent value. Your experience motivates us to continue delivering high-quality products.

      Best regards,
      -Fred Sony_US

  • Rated 5 out of 5 stars

    Would recommend

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good sound quality, good durability and easy to use

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesomeness

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sony products are so good, great quality and sound

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Artv88,

      We are thrilled you're enjoying the WH-CH520 Wireless Headphones and find the quality and sound to be excellent. We've packed our signature audio technology and great battery life into this model, so we're happy to know it's delivering a great experience for you.

      Thanks for choosing Sony!

      Best regards,
      Eliab sony-global

  • Best Buy Employee

    Rated 5 out of 5 stars

    Sonos

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    Best Buy Employee
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] I love them. They are durable and the sound quality is excellent.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi RenitaT,

      We couldn't be happier to hear that you are loving the durability and excellent sound quality of your WH-CH520 headphones. Since you have such a great ear for audio, you might eventually want to experience our flagship noise-canceling technology found in the new WH-1000XM6, which takes that signature Sony sound to an even more immersive level.

      Thank you for trusting Sony for your listening journey.

      Regards,
      Dominick sony-global

  • Rated 5 out of 5 stars

    Good buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good buy. Good sound easy setup. Paired with phone and tv.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sony wireless headphone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has an excellent sound and good quality plus it’s very light.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought 3 headphones for my granddaughters and they love them. Great quality and clear sound definitely recommend them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy with my purchase:)

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not only do they look beautiful, they work really well. Ive had a previous pair for over a year and it still works exceptionally. Ive never had issues with connection or anything.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great headphones for the price

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The cost is very reasonable for the quality you get out of these headphones.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Djclinthtp,
      Awesome! We're glad we were able to give you a great deal. The WH-CH520 headphones with up to 50 hours of battery life, stable connectivity, and enhanced call performance, meet the demands of your day. Designed for all-day comfort. Not only is the design stylish, but it’s also crafted with ease-of-use in mind. The lightweight build and swivel earcups gently slip on and off, while the adjustable headband, cushion and soft ear pads give you all-day comfort. Thanks for choosing SONY and enjoy your new headphones! - Kris Sony_US