Customer Ratings & Reviews
- Model:
- WHCH520/W
- SKU:
- 6594426
Rating by feature
- Sound Quality
Rating 4.6 out of 5 stars
- Battery Life
Rating 4.8 out of 5 stars
- Connectivity
Rating 4.7 out of 5 stars
Customers are saying
Customers recognize the WH-CH520 Wireless Headphone with Microphone for its clear sound quality, comfortable and lightweight design, and decent battery life. The headphones also offer good connectivity and a sleek design. Some customers have noted that the volume could be louder and that the headphones lack folding capabilities for improved portability. Overall, the headphones are well-received for their core features.
This summary was generated by AI based on customer reviews.
Second pair, id buy a third
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought a pair in 2023 they were great till i fell on turning them into landfill material immediately. Bought another pair the next day, same great headphones.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi DjCodemam,
Thanks for sharing your experience with the WH-CH520 headphones!
We're sorry to hear about your first pair, but we're truly hearted to know you loved them so much that you needed to get a second set right away. We appreciate your loyalty and are happy to hear that you're enjoying your new pair just as much.
Thanks for choosing Sony!
Sincerely,
Jenn | Sony Social Media Team.
- Pros mentioned:Sound quality
SOUNDS GREAT!!!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sounds great for the price I paid. Was on sale at the time for $39.00. The only thing I find it a little difficult accessing the buttons. I think they should have been raised a little more. Do love that you can adjust sound with the SONY App though! Overall I like them very much!!!
I would recommend this to a friend - Pros mentioned:Sound quality
Good product
|Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The product has clear audio and good for the gym to work out.
I would recommend this to a friend - Pros mentioned:Battery life, Weight
Good product
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Long battery life! This headphone is small and light.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JaeheeK,
Fabulous! We are extremely pleased to know that you are satisfied with the compact & lightweight design and long-lasting battery life of the WH-CH520 Wireless Headphones. With the WH-CH520 headphones, you will enjoy high sound quality all day long. With up to 50 hours of battery life, stable connectivity, and enhanced call performance, meet the demands of your day.
Thank you so much for the perfect star review and for choosing Sony!
- Romeo
- Pros mentioned:Battery life
Sony Headphones for Daily Use
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These are good quality headphones purchased for daily use. The previous ones lasted at least two years. Hopefully, Sony never stops making these headphones.
I would recommend this to a friend - Pros mentioned:Battery life, Sound quality
Solid headphones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to setup and sound great. Perfect size and fairy decent battery life.
I would recommend this to a friendBrand response from SonyListens
Posted .Awesome, SpaceJourney! We're happy to hear your purchase went well and you appreciate the incredible audio, great battery life and perfect size of these headphones. Glad to know you find it easy to setup too. Enjoy high sound quality all day long. The WH-CH520 headphones with up to 50 hours of battery life, stable connectivity, and enhanced call performance, meet the demands of your day. And for total convenience, these Bluetooth® headphones can be paired with two Bluetooth® devices at the same time. So when a call comes in, your headphones know which device is ringing and connects to the right one automatically. Thanks for choosing Sony! -Jess
Awesome
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love them. Great for the price. Definitely recommend
I would recommend this to a friendBrand response from SonyListens
Posted .Thank you for your fantastic review, SeanMessina!
We are so pleased to hear that you love your WH-CH520 headphones and feel they offer great value for the price. It's wonderful knowing you're enjoying your listening experience so much that you would definitely recommend them!
Thanks again for choosing Sony!
Best regards, Gus, Sony Social Media Team
- Pros mentioned:Sound quality
Good for daily use
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy setup, Good for Zoom/Teams calls and decent for music.
I would recommend this to a friend - Pros mentioned:Sound quality
Great sound but fragile!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sound quality and noise cancellation is great! My teenage son wears these and he can’t hear a thing when i call him from another room. Unfortunately they do break pretty easy.
I would recommend this to a friend Great price and great quality
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My daughter love them. The only kind she will use.
I would recommend this to a friendBrand response from SonyListens
Posted .Thank you for the wonderful feedback, Mythreeks4life!
We are absolutely delighted to hear that your daughter loves her WH-CH520 headphones and that they are the only kind she will use! Knowing we've provided a product that brings her that much enjoyment is incredibly rewarding for the team.
Thank you for choosing Sony for her listening needs!
Best regards, Gus, Sony Social Media Team
Favorite
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My daughter loves them ! Great birthday present ..uses them daily for her walks and rewind to her favorite music
I would recommend this to a friend- Pros mentioned:Comfort, Sound quality
I like it
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like it, very comfortable to wear very clear sound
I would recommend this to a friendBrand response from SonyListens
Posted .Hi WilliamlP,
Thank you for sharing your awesome review! We love to see our products in action! We're also thrilled you like the exceptional comfort and amazing sound quality of these headphones. The WH-CH520 headphones are designed for all-day comfort. Not only is the design stylish, but it’s also crafted with ease-of-use in mind. The lightweight build and swivel earcups gently slip on and off, while the adjustable headband, cushion and soft ear pads give you all-day comfort.
Enjoy high sound quality all day long. The WH-CH520 headphones with up to 50 hours of battery life, stable connectivity, and enhanced call performance, meet the demands of your day. With Digital Sound Enhancement Engine (DSEE) restores the harmonics and liveliness lost during typical music compression, for a more authentic performance. You can even tailor music to your own taste with EQ settings on the Sony | Headphones Connect app, for a personalized listening experience. Thank you for choosing Sony! -Jess
Sony headphones
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Headphones work great. Like that they fit perfectly over my hearing aids.
I would recommend this to a friend- Pros mentioned:Battery life, Sound quality
good product
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.good sound long playing time the option of changing the EQ setting
I would recommend this to a friendBrand response from SonyListens
Posted .Hi RaymondC, awesome! We're glad you like the sound quality of our product! With the WH-CH520 headphones, you will enjoy high sound quality all day long. With up to 50 hours of battery life, stable connectivity, and enhanced call performance, meet the demands of your day. Thanks for choosing Sony. ~Earl
Satisfied customer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome product! Bought it for my son’s birthday and he was so excited and grateful! Happy I made this purchase for him!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Mary14,
Thanks for the awesome review! We're so happy to hear that your son loves his new headphones and that he's enjoying his birthday gift.
Thanks for choosing Sony.
Best regards,
Eliab
- Pros mentioned:Sound quality
Sony headphones
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Decent headphones the sound quality is pretty good I expected more from Sony the ones I had similar were excellent
I would recommend this to a friend - Pros mentioned:Sound quality
Great for any occasion
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I really enjoy these headphones since I bought. They are a great replacement for the prior ones that I wore out. I made a great choice with this purchase.
I would recommend this to a friend - Pros mentioned:Sound qualityCons mentioned:Volume
A little disappointing
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Built well but hurt my ears. I have small ears but these were not big enough to encase them. They sat on top of my ears and after awhile begun to hurt. They also don't get loud enough to use while mowing my yard and that's why I bought them.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi Jennibop,
We regret to hear that you are not completely satisfied with the headphones. For optimum fit and comfort, make sure that you are wearing the headphones properly. You can also adjust the headband depending on your head shape. You may find these links helpful:
https://helpguide.sony.net/mdr/2958/v1/en/contents/TP1000781372.html
https://www.sony.com/electronics/support/wireless-headphones-bluetooth-headphones/wh-ch520/articles/00282845
https://www.sony.com/electronics/support/wireless-headphones-bluetooth-headphones/wh-ch520/articles/00015243
Sound quality and volume may vary depending on the source content. You do have the option to adjust the equalizer and CLEAR BASS settings of the Sony Headphones Connect app to tailor-fit the sound quality to your needs. For more information, please refer to this link:
https://helpguide.sony.net/mdr/2958/v1/en/contents/TP1000776844.html
Hope this helps. In case you need further assistance, please email us at socialsupport@am.sony.com with the following details:
Name:
Username:
Model Number:
Issue:
Telephone Number:
Or contact our product support team via phone call or chat through this link:
https://us.esupport.sony.com/support/s/support-contact?language=en_US&category=car
Sincerely,
-Ralph
GREAT PLACE TO SHOP
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.THE HEADSET WAS PURCHASED FOR MY GRANDSON AS A BIRTHDAY GIFT I AM PLEASED WITH THE YOUNG MAN WHO WAS VERY KNOWLEDGABLE ABOUT THE PRODUCT..HE WAS PATIENT AND ANSWERED ALL MY QUESTIONS BEST BUY IS AND HAS BEEN MY GO TO STORE FOR ALL MY ELECTRONICS AND APPLIANCES..EMPLOYEES ALWAYS SOO HELPFUL
I would recommend this to a friend- Pros mentioned:Sound quality
Wow, good purchse!
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I use these even when I'm using the lawn mower or blower and am impressed with the noise canceling feature!
I would recommend this to a friend