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Customer reviews

Rating 4.6 out of 5 stars with 2387 reviews

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Rating by feature

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

  • Connectivity

    Rating 4.7 out of 5 stars

94%
would recommend
to a friend

Customers are saying

Customers are impressed with the WH-CH520 Wireless Headphone's sound quality, unbeatable battery life, and comfortable, lightweight design. Many appreciate the seamless wireless connectivity, excellent price, and easily adjustable fit. While the bass is also a positive for some, a few customers have noted concerns regarding volume clarity and compatibility with certain devices.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 48 Showing 941-960 of 2,388 reviews
  • Rated 5 out of 5 stars

    Great sound and quality

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The audio quality is very great and easy fit to the head

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing !!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent sound quality battery life and design i like it so much.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi YonasA, we're glad you like the sound quality, battery life and design of our product. With the WH-CH520 headphones, you will enjoy high sound quality all day long. With up to 50 hours of battery life, stable connectivity, and enhanced call performance, meet the demands of your day. Thank you very much for your purchase and for choosing Sony! ~Earl Sony_US

  • Rated 5 out of 5 stars

    It’s a vibe

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love mine! Great sound and battery life!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    awesome

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    amazing sound and very easy to carry around. love how its lightweight

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello TaylorE, We are glad that you now have an awesome pair of headphones. Our WHCH520 headphones allow you to enjoy high-quality sound all day long with up to 50 hours of battery life, stable connectivity, and enhanced call performance. They will make your music more natural with our Digital Sound Enhancement Engine (DSEE) which restores the harmonics and liveliness lost during typical music compression, for a more authentic performance. These are also 360 Reality Audio-compatible so you can fully immerse yourself in sound all around you. Thank you for choosing Sony! Vincent Sony_US

  • Rated 5 out of 5 stars

    Excellent!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My daughter loves these earphones! Great quality and sound!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Aaron,

      That's wonderful to hear! We're so glad that your daughter loves her new headphones and that you're both happy with the great quality and sound. Thank you for sharing your positive experience!

      Thanks for choosing Sony.

      Best regards,
      Eliab sony-global

  • Rated 5 out of 5 stars

    Quality and price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent headphones for the Price! Good sound Quality and confortable!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Beats,

      Amazing! You've made a great choice! We are thrilled to know that you are satisfied with the exceptional sound & quality, very comfortable fit design, and reasonable price of these headphones. With the WH-CH520 headphones, you will enjoy high sound quality all day long. With up to 50 hours of battery life, stable connectivity, and enhanced call performance, meet the demands of your day.

      Thank you very much for your purchase and for choosing Sony!

      - Romeo Sony_US

  • Rated 5 out of 5 stars

    Nice Headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice set of headphones. The sound quality is great.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thank you for your review, AmieSB!

      We're glad to hear you're enjoying your WH-CH520 headphones and that you consider them a nice set. It's great to know that you are finding the sound quality to be excellent. We design our audio products to deliver clear and balanced audio for everyday listening.

      Thanks again for choosing Sony!

      Best regards, Gus, Sony Social Media Team Sony_US

  • Rated 5 out of 5 stars

    Headphone

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really good product for a good price I really like it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best quality, battery life last long, comfortable product and soft

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi KIRENIAT,

      We’re thrilled to hear you’re enjoying the quality, comfort, and long battery life of your new headphones.

      Thanks for choosing Sony.

      Best regards,
      Eliab sony-global

  • Rated 5 out of 5 stars

    Great headphones, Great price!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones are really good for the price point. They have absolutely no problem connecting via bluetooth. Battery life is very good. Very good purchase

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quality Wireless Headphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exceptional sound and great value! I bought them for my daughter for her 9th birthday! She loves them!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi, Travis

      Thanks for the review and the 5-stars rating! It brings us great joy to hear how much your daughter is enjoying your Sony headphone's top-technology features! With up to 50 hours of battery, amazing Sound quality and modern and comfortable design, she'll be able to enjoy listening to her favorite tunes for a prolonged time!

      Thanks for choosing Sony, have an amazing day!
      -DiegoV Sony_US

  • Rated 3 out of 5 stars

    A little disappointing

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Built well but hurt my ears. I have small ears but these were not big enough to encase them. They sat on top of my ears and after awhile begun to hurt. They also don't get loud enough to use while mowing my yard and that's why I bought them.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Jennibop,

      We regret to hear that you are not completely satisfied with the headphones. For optimum fit and comfort, make sure that you are wearing the headphones properly. You can also adjust the headband depending on your head shape. You may find these links helpful:

      https://helpguide.sony.net/mdr/2958/v1/en/contents/TP1000781372.html
      https://www.sony.com/electronics/support/wireless-headphones-bluetooth-headphones/wh-ch520/articles/00282845
      https://www.sony.com/electronics/support/wireless-headphones-bluetooth-headphones/wh-ch520/articles/00015243

      Sound quality and volume may vary depending on the source content. You do have the option to adjust the equalizer and CLEAR BASS settings of the Sony Headphones Connect app to tailor-fit the sound quality to your needs. For more information, please refer to this link:

      https://helpguide.sony.net/mdr/2958/v1/en/contents/TP1000776844.html

      Hope this helps. In case you need further assistance, please email us at socialsupport@am.sony.com with the following details:

      Name:
      Username:
      Model Number:
      Issue:
      Telephone Number:

      Or contact our product support team via phone call or chat through this link:
      https://us.esupport.sony.com/support/s/support-contact?language=en_US&category=car

      Sincerely,
      -Ralph Sony_US

  • Rated 4 out of 5 stars

    Not bad!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great product and decent sound. The sound does bleed but its a good enough purchase for the price.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi SabrinaF,

      Thank you so much for your review and for sharing your experience with the WH-CH520 headphones! We're delighted to hear you're enjoying them. We designed these to be a fantastic and affordable option for everyday listening, so we're happy to hear you feel it's a good purchase for the price. Your feedback about the sound bleeding is noted and helpful for our team. We're always working on perfecting the listening experience, and input from customers like you is key.

      Thank you for choosing Sony!

      Regards,
      Dominick sony-global

  • Rated 5 out of 5 stars

    Headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Durable and dependable, very easy to pair with devices.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JSFe, we're glad you like our product. With the WH-CH520 headphones, you will enjoy high sound quality all day long. With up to 50 hours of battery life, stable connectivity, and enhanced call performance, meet the demands of your day. Thank you very much for choosing Sony! ~Earl Sony_US

  • Rated 5 out of 5 stars

    Review on headphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very comfortable, not heavy and easy to use. The music sounds great.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Berenice,

      Amazing! We are so happy to know your satisfaction with the very comfortable fit & lightweight design, ease of use, and exceptional sound quality of the WH-CH520. With the WH-CH520 headphones, you will enjoy high sound quality all day long. With up to 50 hours of battery life, stable connectivity, and enhanced call performance, meet the demands of your day.

      Thank you very much for the perfect star review and for choosing Sony!

      - Romeo Sony_US

  • Rated 5 out of 5 stars

    Battery long lasting. Good quality.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Long lasting battery and good quality. Would highly recommend

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Melissa,

      Fabulous! We are truly delighted to hear your satisfaction with the long-lasting battery life and exceptional quality of the WH-CH520. We greatly appreciate your recommendation!

      With the WH-CH520 headphones, you will enjoy high sound quality all day long. With up to 50 hours of battery life, stable connectivity, and enhanced call performance, meet the demands of your day.

      Thank you very much for your purchase and for choosing Sony!

      - Romeo Sony_US

  • Rated 5 out of 5 stars

    No issues

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound and at a distance. Battery life is amazing

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello Jakshaq, We are glad that you like the sound quality and battery life of your Sony headphones. Our WHCH520 headphones allow you to enjoy high-quality sound all day long with up to 50 hours of battery life, stable connectivity, and enhanced call performance. They will make your music more natural with our Digital Sound Enhancement Engine (DSEE) which restores the harmonics and liveliness lost during typical music compression, for a more authentic performance. These are also 360 Reality Audio-compatible so you can fully immerse yourself in sound all around you. Thank you for choosing Sony! Vincent Sony_US

  • Rated 5 out of 5 stars

    Awesome sound

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound great price. Bass pretty good. Connectivity good.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Geed,

      Fantastic! We are very happy to know your satisfaction with the incredible sound quality, reasonable price, and stable & reliable Bluetooth connectivity of the WH-CH520 Wireless Headphones. With the WH-CH520 headphones, you will enjoy high sound quality all day long. With up to 50 hours of battery life, stable connectivity, and enhanced call performance, meet the demands of your day.

      Thank you for your purchase and for choosing Sony!

      - Romeo Sony_US

  • Rated 4 out of 5 stars

    Good headphones

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got these in a sale for a good price, very comfortable and the sound is good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great buy

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good headphone, very comfortable and also with a good price

    I would recommend this to a friend