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Customer Ratings & Reviews

Your price for this item is $38.00
The comparable value price is $68.00

Customer reviews

Rating 4.6 out of 5 stars with 2062 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

  • Connectivity

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers recognize the WH-CH520 Wireless Headphone with Microphone for its clear sound quality, comfortable and lightweight design, and decent battery life. The headphones also offer good connectivity and a sleek design. Some customers have noted that the volume could be louder and that the headphones lack folding capabilities for improved portability. Overall, the headphones are well-received for their core features.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 49 Showing 961-980 of 2,062 reviews
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    I love mine

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality. Long battery life. Fast charging…..

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi BrittanyV,

      Amazing! We are so grateful to know that you love your new WH-CH520. We are also delighted to hear your satisfaction with the superb quality, long-lasting battery life, and quick-charge feature of these headphones.

      With the WH-CH520 headphones, you will enjoy high sound quality all day long. With up to 50 hours of battery life, stable connectivity, and enhanced call performance, meet the demands of your day.

      Thank you very much for your purchase and for choosing Sony!

      Romeo Sony_US

  • Rated 4 out of 5 stars

    Super Cool!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The shipping was fast and quick, arrived a day earlier than expected. It works very well. It would be 5 stars but even for someone like me who is used to setting up bluetooth stuff the set up was difficult and i feel like it doesnt need an app. Overrall very good item i do recommend

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi duckiei, thank you for taking the time to share your experience with the WH-CH520! We are thrilled to hear that you find the headphones to be functioning well.
      We understand that setting up Bluetooth devices can sometimes be a challenge and we appreciate your feedback regarding the app.

      The WH-CH520 features long battery life, comfortable design and high-quality sound, making them a great choice for any music lover.

      Thank you for choosing Sony. Your recommendation means a lot to us, and we hope you continue to enjoy your headphones!
      Best regards,
      Estefany Sony_US

  • Rated 5 out of 5 stars

    Headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought these for our grandchild and she absolutely loves them!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thank you for sharing that wonderful feedback, Msjean!

      We are absolutely delighted to hear that you bought the WH-CH520 headphones for your grandchild and that she absolutely loves them! It's fantastic to know they are bringing joy to the young ones.

      Thanks again for choosing Sony!

      Best regards, Gus, Sony Social Media Team Sony_US

  • Rated 5 out of 5 stars

    Inexpensive/great

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great replacement for my more expensive headset just goes to show expensive isn’t always better

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi gee555!
      It's truly wonderful to know that our WH-CH520 headphones are working so well for you.

      These headphones were designed to deliver a rich, clear sound and a comfortable fit, so you can enjoy your music all day.

      We really appreciate you choosing Sony!
      Best regards,
      Estefany sony-global

  • Rated 5 out of 5 stars

    Fantastic purchase

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This headset was a gift. Our little friend loved them and wears them all the time.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 4 out of 5 stars

    Good headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headphones for the price. Comfy except they fit a bit too loosely.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Good bass and sound quality

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good bass and sound quality, best buy staff helped to find a nice beige color one.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Very Good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good sound, good value for the money. All functions worked as advertised.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great buy, sound is so clear. Always wanted wireless headphones

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome for music

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Music with bass and I'll be jamming out with my friends

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Headphones

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing quality headphones good audio good design and nice app

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Earphones

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good value for the money and setting up was very easy

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi RetiredUser,
      Thank you for sharing your feedback with us! It brings us great joy to hear that you found the WH-CH520 to be a good value and easy to set up.

      This model is designed to offer a comfortable fit with clear sound quality, along with long battery life to keep you connected for hours.

      Thank you for putting your trust in Sony!
      Best regards,
      Estefany sony-global

  • Rated 5 out of 5 stars

    Fantastic!!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for watching shows on your phone and on tv if bluetooh compatible overall amazing product!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Miguel, we are very glad to hear that your WH-CH520 headphones are working so well for you! It's awesome they're so great for watching shows, whether it's on your phone or your TV!

      Thanks so much for choosing Sony!
      Best regards,
      Estefany sony-global

  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Great Headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good headset. Fit's perfectly over head and sound quality is great

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi OliverA,
      Awesome! We really appreciate you like the amazing sound quality and comfortable fit of your new headphones. The WH-CH520 headphones with up to 50 hours of battery life, stable connectivity, and enhanced call performance, meet the demands of your day. With Digital Sound Enhancement Engine (DSEE) restores the harmonics and liveliness lost during typical music compression, for a more authentic performance. You can even tailor music to your own taste with EQ settings on the Sony | Headphones Connect app, for a personalized listening experience. Thank you for choosing Sony! - Kris Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Sony man

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was surprised of the sound great headphones for the price

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 4 out of 5 stars

    Decent headphones

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They’re worth the buy but keep in mind the ears are small.They don’t actually stay on your head moving around so not good for sports/high activity. Battery is great tho and being able to use the Headphone Connected app to play around with the music is great.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi naree, Great! We're thrilled to hear you like the excellent battery life and the option to use the Headphones Connect app that tailors sound to your personal preference. And to ensure a comfortable and secue fit and to use the unit for longer periods, please adjust the left and right slider. With the WH-CH520 headphones, you will enjoy high sound quality all day long. With up to 50 hours of battery life, stable connectivity, and enhanced call performance, meet the demands of your day. Thank you very much for your purchase and for choosing Sony! -Sam Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Sony head sets

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, sound quality is very good. I have no complaint.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its is very good I recommend it!!!!!!!!!!!!!!!!!!!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi IsauraL,

      That's fantastic! Thank you so much for the enthusiastic recommendation and the 5-star review! We're delighted you find the Sony WH-CH520 so good. We engineered these headphones for everyday comfort and reliability, offering up to 50 hours of battery life so your music lasts all day, a built-in microphone for clear hands-free calls, and Digital Sound Enhancement Engine (DSEE) upscaling to restore high-frequency sounds lost in compression. Enjoy your listening and thank you for choosing Sony!

      Best regards,
      Dominick sony-global

  • Rated 5 out of 5 stars

    Quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use these headphones to workout every single day.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Cata!
      It's great to hear that your WH-CH520 headphones are getting so much use every single day. We really appreciate you letting us know how you're using them!

      We appreciate you choosing Sony!
      Best regards,
      Estefany sony-global

  • Rated 5 out of 5 stars

    Still using

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    BestBuy best buying headphones,Still im using it,i love it.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi fahimfk1989, thanks for your feedback!
      It sounds like the Sony WH-CH520 headphones have truly been a winner for you. Knowing you are still using and loving them speaks volumes about their long-term value and reliability.

      We appreciate you choosing Sony!
      Best regards,
      Estefany sony-global