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Customer Ratings & Reviews

Your price for this item is $38.00
The comparable value price is $68.00

Customer reviews

Rating 4.6 out of 5 stars with 2062 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

  • Connectivity

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers recognize the WH-CH520 Wireless Headphone with Microphone for its clear sound quality, comfortable and lightweight design, and decent battery life. The headphones also offer good connectivity and a sleek design. Some customers have noted that the volume could be louder and that the headphones lack folding capabilities for improved portability. Overall, the headphones are well-received for their core features.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 50 Showing 981-1,000 of 2,062 reviews
  • Pros mentioned:
    Comfort, Sound quality

    Rated 4 out of 5 stars

    Good for the price

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Decent sound quality, feel sturdy and fairly inexpensive

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello AronL,
      That's nice to hear! Thank you for the honest review. We're glad that you appreciate the sound quality and design our Sony WHCH520. With the WH-CH520 headphones, you will enjoy high sound quality all day long. With up to 50 hours of battery life, stable connectivity, and enhanced call performance, meet the demands of your day. Thank you very much for your purchase and for choosing Sony! - Marco Sony_US

  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Get What You Pay For

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought these to avoid ruining my AirPods Max while working out due to sweat. Have only used them a couple of times, but the headphones have handled the sweat. The sound is OK. I have a shaved head, and they tend to slip, whereas the AirPods Max didn't. All in all, good value for the price.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 4 out of 5 stars

    Sony headphones

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sony headphones bought this for my son loves it durable great sound

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Theceo2151, We are glad to hear that. Our WHCH520 headphones allow hiim to enjoy high-quality sound all day long with up to 50 hours of battery life, stable connectivity, and enhanced call performance. They will make his music more natural with our Digital Sound Enhancement Engine (DSEE) which restores the harmonics and liveliness lost during typical music compression, for a more authentic performance. Thank you for trusting Sony! Vincent Sony_US

  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Great quality Headphones that won't break the bank

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great purchase! Looked into several different pairs or headphones. These are for my son for college so I didn't want to spend a ton of money. Per my son " These are Awesome! the battery life lasts a long time. It pairs by bluetooth too two different devices.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Misha2219, very nice! We're glad your son likes his new headphones! With the WH-CH520 headphones, you will enjoy high sound quality all day long. With up to 50 hours of battery life, stable connectivity, and enhanced call performance, meet the demands of your day. Thanks for choosing Sony. ~Earl Sony_US

  • Rated 5 out of 5 stars

    Gym headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was looking for a cheap (price) pair of wireless headphones to wear in the gym. I actually have the upgraded headphones in this that can handle phone calls. These fit the bill and are worth the money.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    THIS IS THE BEST HEADPHONES

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the best headphone I ever had. Sadly I has to return it because someone broke it by accident. Being someone who plays basketball daily, this is the best option you could pick

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Headphones

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality headphones for the price, adjustable size

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Headphones for Hubby

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased these headphones to assist my husband and wasn't sure at the time of purchase, but HE LOVED THEM and uses them daily. Definitely a good buy!

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Weight

    Rated 4 out of 5 stars

    Good

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It has good performance. Comfortable, less weight.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi MdsaifurR, amazing! We're glad you are enjoying your new headphones! With the WH-CH520 headphones, you will enjoy high sound quality all day long. With up to 50 hours of battery life, stable connectivity, and enhanced call performance, meet the demands of your day. Thank you very much for your purchase and for choosing Sony! ~Earl Sony_US

  • Rated 5 out of 5 stars

    Nice Headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice headphones for a computer set up. Works like it should.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi CynicalFish! We are excited to hear that the WH-CH520 headphones are a nice fit for your computer setup.

      We designed these headphones to have a long-lasting battery life and clear sound for both music and calls, so you can count on them throughout your day.

      Thanks for choosing Sony!
      Best regards,
      Estefany sony-global

  • Rated 5 out of 5 stars

    SUPURB!!!!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product I use them everyday, I love them I would recommend them to my friends

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi LauraB4190, we are really happy to hear how much you're enjoying your WH-CH520 headphones. We're so glad they've become your go-to for daily listening and that you'd recommend them to your friends!

      Thank you for choosing Sony!
      Best regards,
      Estefany sony-global

  • Rated 5 out of 5 stars

    Headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cheap but good quality I thought the audio was going to be bad but I’m pleasantly surprised

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome, love it!!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This are amazing affordable headphones, I love to exercise while listening to music,

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi MARISOLB!
      Thanks so much for reaching out and sharing your experience! We are very glad to hear that you're enjoying the WH-CH520 headphones. It's awesome to know that they're a great fit for your workouts.

      We designed them to be lightweight and comfortable, with a battery that lasts up to 50 hours, so you can keep the music going through multiple sessions.

      We appreciate you choosing Sony!
      Best regards,
      Estefany sony-global

  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Good

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good headphones, would buy again, sounds great, no problems

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Quality headphone at affordable price

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quality headphone from Sony. The sound quality is good but the only drawback is the microphone is it not able perform noise cancellation.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought it for my niece .She loved it. Audio sounds good.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi AnjuT,

      That's fantastic! We are truly heartened to learn that your niece is enjoying her new headphones. We designed the WH-CH520 to deliver High-Quality Audio, enhanced by our DSEE technology, which helps restore the detail lost in compressed music. Your niece will surely appreciate the amazing Up to 50-Hour Battery Life for long days of listening, and the convenience of the Multipoint Connection feature, allowing her to easily switch between her phone and a computer for music or online classes.

      Thank you for trusting Sony!

      Best regards,
      Dominick sony-global

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    CL

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headset. Great sound. I will recommend this product to everyone.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    SONYYY

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ive been using them for a couple months now, and i was really surprised with the quality and sound. They've lasted me a long time and they match with so many outfits i love them sm <333

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They’re good, but I got a new phone and I am unable to connect it, to the new phone sadly

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi GraceP, thanks for your review and for letting us know about this issue. We totally get how frustrating it is when a new product won't pair up.
      We're here to help and would be happy to provide some troubleshooting steps to get this resolved.

      -Give both your WH-CH520 headphones and your new phone a quick reboot.

      -Make sure the headphones are actually in pairing mode. For detailed instructions, please check these links: https://helpguide.sony.net/mdr/2958/v1/en/contents/TP1000777041.html
      https://helpguide.sony.net/mdr/2958/v1/en/contents/TP1000776846.html

      -Go into your new phone's Bluetooth settings and check if any old device names are causing confusion. Also, if possible check your old phone to make sure the WH-CH520 is "forgotten" or "unpaired" from it; the headphones might still be trying to connect to the old device.

      If you've tried those steps and you're still stuck, please don't hesitate to reach out to our support team at https://us.esupport.sony.com/support/s/support-contact?language=en_US&category=headphones

      Thanks for considering Sony and for bringing this to our attention.
      Sincerely,
      Estefany sony-global

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Sony headphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sounds great. My sonsl luvs it. I brought 3 of them in different colors.

    I would recommend this to a friend