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Customer Ratings & Reviews

Your price for this item is $38.00
The comparable value price is $68.00

Customer reviews

Rating 4.6 out of 5 stars with 2062 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

  • Connectivity

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers recognize the WH-CH520 Wireless Headphone with Microphone for its clear sound quality, comfortable and lightweight design, and decent battery life. The headphones also offer good connectivity and a sleek design. Some customers have noted that the volume could be louder and that the headphones lack folding capabilities for improved portability. Overall, the headphones are well-received for their core features.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 51 Showing 1,001-1,020 of 2,062 reviews
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great Sony headphone for cheap price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good headphones very quality well built. The sound is great

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Nice headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good sound and pairs easy with my phone. I would definitely recommend for the price.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Great headphones!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headphone. I was amazed at how well they worked! They are light, and they sound great. They are also fairly compact. Knocking one star off because the keys on the side are too small and Bluetooth pairing was bit of a challenge. Once I got it going through, I was super pleased. I would definitely buy these again.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Vaarta, Thank you for the positive review! We're so glad you like the lightweight and compact design, great sound quality, and overall features of the Sony WHCH520. At Sony, we are always looking to improve our product quality and features. We have noted your input about the size of the buttons and pairing procedure and will be sure to forward this feedback to the appropriate department.
      Enjoy high sound quality all day long. The WH-CH520 headphones with up to 50 hours of battery life, stable connectivity, and enhanced call performance, meet the demands of your day. And for total convenience, these Bluetooth® headphones can be paired with two Bluetooth® devices at the same time. So when a call comes in, your headphones know which device is ringing and connects to the right one automatically. Thanks for choosing Sony! -Sam Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Best headphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never liked so much listening to music until I got these headphones. 10/10

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Great headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These were a gift for my kid. I haven’t heard any complaints yet.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Headphones

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The headphones sounds really good also i had beats and i think it sounds better than the beats

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sony wireless headphones

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was looking for headphones to use at the gym. Most of the options I looked at were over $200 and then best buy had Sony wireless headphones for $60 I read the great reviews and was able to use rewards to purchase the item. Thanks Best Buy!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi BMF3,

      That's amazing! You've made a great choice! We are extremely pleased to know that it perfectly suits your needs and expectations. With the WH-CH520 headphones, you will enjoy high sound quality all day long. With up to 50 hours of battery life, stable connectivity, and enhanced call performance, meet the demands of your day.

      Thank you very much for your purchase and for choosing Sony!

      - Romeo Sony_US

  • Rated 4 out of 5 stars

    Headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the money these things are great headphones. Bought 3 pairs.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the money these things are great headphones. Bought 3 pairs.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello RandyE,

      Thank you for choosing Sony!

      We're excited to hear that you’re pleased with the WH-CH520 headphones and chose to purchase three pairs. Your confidence in their value and quality means a great deal to us. Thank you for your continued support!

      Best regards,
      -Fred Sony_US

  • Rated 5 out of 5 stars

    Good for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great cheaper set of headphones for a kid or as a backup pair

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Batmanduh!
      It is a truly pleasure to hear that the WH-CH520 is such a great choice for a backup or starter pair!

      We designed these to be very practical, featuring a super long, 50-hour battery life so you don't have to worry about charging them all the time.

      Thank you for choosing Sony!
      Best regards,
      Estefany sony-global

  • Rated 5 out of 5 stars

    Great sound

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Sony headphones were a great recommendation by the store staff. Thank you.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 4 out of 5 stars

    Better than the WH-CH510

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are louder than the older model. The cushion on top of the headband is very comfortable. These headphones seem to be sturdier than the previous model. The battery life is similar to the older model but the new model will tell you how much battery life is left.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Good product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall good sound and blocking out noise. I would recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good product for the price. Sounds great and very loud.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cool blue

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this in beige and this blue one for my son. We love it and he thinks the color is cool. He's 7. Lol

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi MrsKARSalas,

      Thank you for the wonderful review! We're so happy to hear that both you and your son are loving the WH-CH520 headphones. It's awesome that he thinks the blue color is cool!

      Thanks for choosing Sony.

      Best regards,
      Eliab sony-global

  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Bluetooth headphone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Durable, easy & compact. Doesn't break like the ones I got at the pharmacy stores.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 4 out of 5 stars

    Worth the money

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ease of setup and good sound quality.Comfortable fit.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi ManiS,

      Thanks for commenting! We are so happy to know your satisfaction with the incredible sound quality, ease of setup, and very comfortable fit design of the WH-CH520. With the WH-CH520 headphones, you will enjoy high sound quality all day long. With up to 50 hours of battery life, stable connectivity, and enhanced call performance, meet the demands of your day.

      Thank you very much for your purchase and for choosing Sony!

      - Romeo Sony_US

  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Uncomfortable and fits weird

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I know everyone's ears and heads are different, but these are really uncomfortable for me. I don't consider them on-ear headphones. They're kind of a mix of on and over. They just don't fit right on my ears. I mainly use it in bed while I watch videos on my tablet. I have to wear glasses in order to see and these press tightly against my ears and the arms of my glasses, to the point where it actually hurts after several minutes. As for the sound. They are really good at the price point. Pairing my phone and tablet was also a breeze. They are just too uncomfortable, so I will be returning them.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Scooter,

      We are sorry to hear about your experience. This is definitely not the customer experience we want you to have. If the headphones are still with you, we highly recommend wearing the headphones correctly and adjusting the length of the slider according to the size of your head: https://helpguide.sony.net/mdr/2958/v1/en/contents/TP1000781372.html.

      We take all user input seriously and will make sure your comments reach the appropriate person. If you are still uncomfortable, you may want to consider checking out our over-ear headphones such as the WH1000XM5 or WH1000XM4. Should you need further assistance, you can email us at socialsupport@am.sony.com.

      Sincerely,
      Vincent Sony_US

  • Rated 5 out of 5 stars

    Great entry headphones for teens

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Use it everday could wish it wasnt so tight but still rrly good perfect for entry grade too but will be uprading rather soon to something sleeker and bigger in both performance and size .

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very satisfied with the sony headphone, i us them atleast 1.5 hours to the gym and the power holds up for couple weeks. Its been 2 month since the last time i charge them and they are still at 70%

    I would recommend this to a friend