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Customer reviews

Rating 4.6 out of 5 stars with 2387 reviews

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Rating by feature

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

  • Connectivity

    Rating 4.7 out of 5 stars

94%
would recommend
to a friend

Customers are saying

Customers are impressed with the WH-CH520 Wireless Headphone's sound quality, unbeatable battery life, and comfortable, lightweight design. Many appreciate the seamless wireless connectivity, excellent price, and easily adjustable fit. While the bass is also a positive for some, a few customers have noted concerns regarding volume clarity and compatibility with certain devices.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 51 Showing 1,001-1,020 of 2,388 reviews
  • Rated 5 out of 5 stars

    Headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound quality for a great price. Easy connection

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi MeeghanP,

      Fabulous! We are truly delighted to know your satisfaction with the exceptional sound quality and superb performance of the WH-CH520 Wireless Headphones for its price. With the WH-CH520 headphones, you will enjoy high sound quality all day long. With up to 50 hours of battery life, stable connectivity, and enhanced call performance, meet the demands of your day.

      Thank you very much for your purchase and for choosing Sony!

      - Romeo Sony_US

  • Rated 5 out of 5 stars

    Nice product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price and quality. Very durable.I brought these for my 14 yr old and he loves them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great headphones

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are so good and easy to use. I had no problem pairing them with the device I have hooked into my tv to be able to use headphones. The quality in the hearing is excellent. My husband had difficulty with hearing and this is a must for him. We had one in our RV and it was so good he wanted one for home

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi sherryc, Thanks for sharing your feedback. We are glad that you now have a great pair of headphones. Our WHCH520 headphones allow you to enjoy high-quality sound all day long with up to 50 hours of battery life, stable connectivity, and enhanced call performance. They will make your music more natural with our Digital Sound Enhancement Engine (DSEE) which restores the harmonics and liveliness lost during typical music compression, for a more authentic performance. These are also 360 Reality Audio-compatible so you can fully immerse yourself in sound all around you. Thank you for choosing Sony! Vincent Sony_US

  • Rated 5 out of 5 stars

    Excellent purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound. Excellent purchase. It was just what I needed

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thank you for your review, Maria!

      We are delighted to hear that you found the WH-CH520 to be just what you needed and that you consider it an excellent purchase. We designed these headphones to provide a great listening experience for your everyday life, and it brings us great satisfaction to know that you're enjoying the sound.

      Best regards,
      Gus, Sony Social Media Team sony-global

  • Rated 5 out of 5 stars

    Good sony headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good all around headphones. Audio and comfort are perfect

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi LuisL,

      Fabulous! We are truly delighted to know your satisfaction with the exceptional sound quality, very comfortable fit design, and superb performance of the WH-CH520 Wireless Headphones. With the WH-CH520 headphones, you will enjoy high sound quality all day long. With up to 50 hours of battery life, stable connectivity, and enhanced call performance, meet the demands of your day.

      Thank you very much for your purchase and for choosing Sony!

      - Romeo Sony_US

  • Rated 5 out of 5 stars

    Long Battery life

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Battery life is INCREDIBLE!!! The sound is decent.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi BiancaS,

      You made the right choice! We're glad that you like the battery life and sound quality of the headphones. With the WH-CH520 headphones, you will enjoy high sound quality all day long. With up to 50 hours of battery life, stable connectivity, and enhanced call performance, meet the demands of your day. Thank you for choosing Sony!

      -Ralph Sony_US

  • Rated 4 out of 5 stars

    Good fit, versatile

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The headphones fit well, sound good, and are easy to take with me wherever I go.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Wonderful, AlexS! We're glad to hear that you are happy with the sound quality of the headphones. With the WH-CH520 headphones, you will enjoy high sound quality all day long. With up to 50 hours of battery life, stable connectivity, and enhanced call performance, meet the demands of your day.

      Thank you very much for your purchase and for choosing Sony! -Craig Sony_US

  • Rated 5 out of 5 stars

    Sony headphones

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the price better then most great battery use at the gym always charged

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi AlexanderL,

      It makes us really happy to hear that the Sony WH-CH520 is performing so well for your gym sessions.

      Knowing that the battery life keeps up with your active lifestyle is fantastic, as we designed these to be a reliable and high-value companion for daily workouts. If you ever find yourself looking to upgrade your fitness experience even further, you might enjoy exploring our flagship WH-1000XM6 model. It features our most advanced noise cancellation yet, which is perfect for blocking out loud gym music so you can focus entirely on your own playlist.

      Thank you for trusting Sony to power your fitness journey.

      Regards,
      Dominick sony-global

  • Rated 5 out of 5 stars

    Quality Headphone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound was great and the charge was long lasting.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi AirPods,

      Thank you for the 5-star rating! We're glad that you like the quality and battery of the headphones. High quality sound and comfortable, all-day listening in a wireless headphone. The WH-CH520 have an ultra-long battery life of up to 50 hours and a 3-minute quick charge gives you up to 1.5 hours of audio playback. Thank you for choosing Sony!

      -David Sony_US

  • Rated 5 out of 5 stars

    headphones

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lightweight and wonderful sound- much better than the earbuds I was using!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi loochay,

      We’re thrilled the WH-CH520 is such a great upgrade! Its lightweight design and 50-hour battery life make it a perfect choice for comfortable, all-day listening.

      Thanks for choosing Sony.

      Best regards,
      Eliab sony-global

  • Rated 5 out of 5 stars

    Bluetooth Headphones for Fire Stick

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased for blue tooth connection to firestick. Easy wireless connection. One button touch to disconnect or connect. Sounds good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Headphones

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones are excellent. Best headphones I ever had. Can be a bit uncomfortable with multiple earrings however they are very good and loud. The sound quality is amazing and the sound does not bleed through at all. Very good for the price!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sony headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my headphones. The quality is superb and love the color. I will be purchasing another pair.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi VershellC, thanks for sharing your great experience with the Sony - WH-CH520! We're honored to hear you're loving the stunning sound quality and beautiful color of your new headphones. Your support means the world to us. Thank you for choosing Sony! Regards, -Dominick Sony_US

  • Rated 5 out of 5 stars

    Wireless headphone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very comfortable and affordable. Good purchase and would recommend. Use at gym and while walking!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    sensible and affordable

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I enjoyed this for the price and sound quality, it could be more over ear but still nice and I'd buy another here soon!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi, MikeG,

      Thanks for the review! We are delighted to hear how much you have been enjoying your Sony Headphones and their amazing sound quality! Do not forget to download the Sony Sound Connect app to enhance the experience!

      Thanks for choosing Sony, have an amazing day!
      -DiegoV Sony_US

  • Rated 4 out of 5 stars

    Sony Headphones Review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this as a gift and my brother likes them. He doesn’t like that they are not noise canceling and they don’t fit around his ears. If you’re buying for an older person, get a different model. Sony is great though.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi User245221,

      Thank you for sharing your experience!
      We are honored to hear that your brother is enjoying the gift of his new headphones. While the WH-CH520 is designed as a lightweight, on-ear model featuring an incredible 50-hour battery life and DSEE™ technology for enhanced sound quality, we understand that fit and noise cancellation are very important preferences. If you are looking for a model with an over-ear design that wraps around the ears and includes Advanced Noise Canceling, we highly recommend checking out the Sony WH-CH720N. It features our Integrated Processor V1 to help block out the world and may provide the specific comfort and quiet your brother is looking for.

      Thank you for trusting Sony.

      Regards,
      Dominick sony-global

  • Rated 5 out of 5 stars

    Amazing for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it's pretty amazing for the pice of it not overally expensive and does the job, especially if you're looking for something without a cord I've had way too many headphones break over the years because of the cord wireless is the way to go

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi DavionT,

      Thank you for choosing Sony!

      It brings us great joy to hear that you’re enjoying the WH-CH520 and appreciate its value and wireless convenience. We understand how important durability and freedom from cords are, and we're glad this product supports your lifestyle. Your feedback encourages us to keep delivering reliable and affordable audio solutions. Thank you for sharing your experience!

      Best regards,
      -Fred sony-global

  • Rated 4 out of 5 stars

    Good head phones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has good battery and sound for the money iwould buy them again

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quietness

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound quality. I love that it blocks out outside noise.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    If you love a woman

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like listening music in my wireless headphone while I am hiking.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi VictorR,

      We are glad to hear your headphones are a great companion for your hikes! It’s wonderful that you can enjoy your favorite music while staying active.

      Thanks for choosing Sony.

      Best regards,
      Eliab sony-global