Customer Ratings & Reviews

Hi VictorR,

We are glad to hear your headphones are a great companion for your hikes! It’s wonderful that you can enjoy your favorite music while staying active.

Thanks for choosing Sony.

Best regards,
Eliab

Hi JoshuaA,
We are delighted to hear that you're enjoying the WH-CH520 headphones! Thanks so much for taking the time to share your feedback.

We focused on both great sound and a comfortable fit with these headphones, so it's awesome to know that's been your experience. The long battery life also lets you listen for hours without worrying about charging.

Thanks for choosing Sony!
Best regards,
Estefany

Hi Josh,

That's fantastic! We are so happy to know your satisfaction with the very comfortable fit design and amazing quality of the WH-CH520 Wireless Headphones. We are also delighted to hear that your grandson loves it. With the WH-CH520 headphones, you will enjoy high sound quality all day long. With up to 50 hours of battery life, stable connectivity, and enhanced call performance, meet the demands of your day.

Thank you so much for the perfect star review and for choosing Sony!

- Romeo

Hi Laurie, Fantastic! We're very happy to know you like the great sound quality and the overall feeling of the Sony WHCH520 headphones. It's wonderful that you loved everything about them. With the WH-CH520 headphones, you will enjoy high sound quality all day long. With up to 50 hours of battery life, stable connectivity, and enhanced call performance, meet the demands of your day. Thanks for choosing Sony! -Sam

Hi Audiophile, Thank you for the excellent review! We're very happy to hear you like the overall performance, easy Bluetooth pairing, and great sound quality of your Sony WHCH520. Enjoy high sound quality all day long. The WH-CH520 headphones with up to 50 hours of battery life, stable connectivity, and enhanced call performance, meet the demands of your day. And for total convenience, these Bluetooth® headphones can be paired with two Bluetooth® devices at the same time. So when a call comes in, your headphones know which device is ringing and connects to the right one automatically. Thanks for choosing Sony! -Sam

Hi BlueOx,

That's fantastic to hear, whch520! We're thrilled your daughter's Sony headphones are her favorite and proving so durable. It makes us incredibly proud when our designs for sound and tough construction truly deliver for our customers. Thanks for sharing your positive feedback!

Thanks for choosing Sony, have a great day!
DiegoV

Thank you for the fantastic review, JessicaM!

We are so happy to hear that your WH-CH520 headphones are the perfect fit for your gaming and music! It’s great to know that you’re finding the Bluetooth multipoint connection so useful; we designed them to be versatile enough to switch between your phone and computer seamlessly.

Thank you for choosing Sony and for sharing your experience!

Best regards,

Gus, Sony Social Media Team

Hello AshleyR!
It is great to hear that your WH-CH520 is working so well for you and that the battery life is standing out!

While these are a solid choice for daily use, you might want to explore models like the WH-1000XM6, WH-1000XM5, or the WH-ULT900N if you're interested in our most advanced features. They are designed to deliver a truly rich and powerful listening experience.

It’s a pleasure having you as a Sony customer!
Best regards,
Estefany

Hi Gutsu,

Thanks for the excellent review! We're delighted to hear you're the WH-CH520 headphones' great bass and the connection went smoothly.

Thanks for choosing Sony!

Sincerely,
Jenn | Sony Social Media Team.

Hi JaeheeK,

Fabulous! We are extremely pleased to know that you are satisfied with the compact & lightweight design and long-lasting battery life of the WH-CH520 Wireless Headphones. With the WH-CH520 headphones, you will enjoy high sound quality all day long. With up to 50 hours of battery life, stable connectivity, and enhanced call performance, meet the demands of your day.

Thank you so much for the perfect star review and for choosing Sony!

- Romeo

Hi JuliaL, thank you for your positive feedback on the WH-CH520 headphones! We're delighted to hear that you find them comfortable and enjoy the sound quality.

Thank you for sharing your concerns about size and bass. While we cannot alter the physical dimensions of our products, we truly value your feedback and will consider it for future designs. In the meantime, you can personalize and enhance your audio experience using the Sony | Headphones Connect app. This app enables you to customize your sound profile, including bass levels, switch between different sound quality modes, prioritize sound quality or connection stability, and adjust EQ settings to suit your preferences.

If you have any further questions or need assistance with these settings, please feel free to reach out.
Thanks for choosing Sony!
Gus

Hi Chocdoll,

It’s a true pleasure to hear that you are loving your new headphones! We are so happy that the comfort and volume levels are hitting the mark for you, as we aim to make long listening sessions as enjoyable as possible.

If you ever decide you want to upgrade that experience even further, you should definitely take a look at our flagship WH-1000XM6. They offer a similar lightweight feel but add industry-leading noise cancellation and even more powerful sound—perfect for when you're ready to take your music to the next level.

Thank you for being part of the Sony family!

Regards,
Dominick

Hi, GreggN,

Thanks for the great review and the 5-stars rating! We are delighted to hear that you have loved your Sony Headphones so far! Designed with comfort in mind, the WH-CH520 headphones are lightweight and feature soft earpads, additional head cushion and silent joints so you can enjoy your favorite music and podcasts all day long.

Thank you for choosing Sony, have a great day!
-DiegoV

Hi WilliamlP,

Thank you for sharing your awesome review! We love to see our products in action! We're also thrilled you like the exceptional comfort and amazing sound quality of these headphones. The WH-CH520 headphones are designed for all-day comfort. Not only is the design stylish, but it’s also crafted with ease-of-use in mind. The lightweight build and swivel earcups gently slip on and off, while the adjustable headband, cushion and soft ear pads give you all-day comfort.

Enjoy high sound quality all day long. The WH-CH520 headphones with up to 50 hours of battery life, stable connectivity, and enhanced call performance, meet the demands of your day. With Digital Sound Enhancement Engine (DSEE) restores the harmonics and liveliness lost during typical music compression, for a more authentic performance. You can even tailor music to your own taste with EQ settings on the Sony | Headphones Connect app, for a personalized listening experience. Thank you for choosing Sony! -Jess

Thank you for the fantastic review, ThomasN!

We are absolutely thrilled to hear that your WH-CH520 has been such an awesome purchase. It’s wonderful to know that you’re enjoying the excellent quality and great value they provide!

Thank you for choosing Sony and for your high recommendation!

Best regards, Gus, Sony Social Media Team

Hi AnthonyB, You've made an excellent choice! We're very pleased to hear that your son is satisfied with his new Sony WH-CH520. Enjoy high sound quality all day long. The WH-CH520 headphones with up to 50 hours of battery life, stable connectivity, and enhanced call performance, meet the demands of your day. And for total convenience, these Bluetooth® headphones can be paired with two Bluetooth® devices at the same time. So when a call comes in, your headphones know which device is ringing and connects to the right one automatically. Thanks for choosing Sony! -Sam