Customer Ratings & Reviews
- Model:
- WHCH520/W
- SKU:
- 6594426
Rating by feature
- Sound Quality
Rating 4.6 out of 5 stars
- Battery Life
Rating 4.8 out of 5 stars
- Connectivity
Rating 4.7 out of 5 stars
Customers are saying
Customers recognize the WH-CH520 Wireless Headphone with Microphone for its clear sound quality, comfortable and lightweight design, and decent battery life. The headphones also offer good connectivity and a sleek design. Some customers have noted that the volume could be louder and that the headphones lack folding capabilities for improved portability. Overall, the headphones are well-received for their core features.
This summary was generated by AI based on customer reviews.
Sony headphones
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am a huge fan of Sony products but didn't like these headphones due to them causing my ears perspiring and your ears are wet within minutes of use.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi ManuelO,
Thanks so much for reaching out and for being a long-time Sony fan. We're really sorry to hear that our WH-CH520 headphones didn't work out for you and caused that discomfort.
It sounds like a traditional over-ear or on-ear design isn't quite right for your needs. In this case, you might be interested in a different kind of audio solution that provides more ventilation. You could consider a neckband speaker, like our SRS-NS7. It rests on your shoulders and provides a personal sound experience without covering your ears, which can help a lot with heat and perspiration.
Thanks for considering Sony products. We hope this suggestion is a helpful alternative!
Best regards,
Estefany
Best of the world
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome headphone and the Best Buy service the best
I would recommend this to a friendBrand response from SonyListens
Posted .Hi user623088,
You certainly made a great choice! We are extremely pleased to know that you are satisfied with the amazing performance of the WH-CH520. We are also thrilled to hear your satisfaction with the superb service of Best Buy. With the WH-CH520 headphones, you will enjoy high sound quality all day long. With up to 50 hours of battery life, stable connectivity, and enhanced call performance, meet the demands of your day.
Thank you very much for your purchase and for choosing Sony!
- Romeo
- Pros mentioned:Battery life
Liked them so much had to go back and get another!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought these for my daughter and ended up going back and getting another one for my other daughter about a year later. They work very well. The charge lasts a very long time. Both of my daughters are very happy with them.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi aquasocks182,
That's amazing! You've made a great choice! We are truly grateful to know that your daughters are very happy with the superb performance of these headphones. With the WH-CH520 headphones, you will enjoy high sound quality all day long. With up to 50 hours of battery life, stable connectivity, and enhanced call performance, meet the demands of your day.
Thank you very much for your purchase and for choosing Sony!
- Romeo
- Cons mentioned:Volume
Mr Generaux
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I really like these but I wanted more Bass and more Volume so I am going to try something different from Best Buy I will let you know what happens
I would recommend this to a friend Very nice
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I had the over-the-ear version of these headphones and got these as a replacement when the others broke. When you download the app for these headphones, you can change audio settings like bass, vocals, treble, etc.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi MichaelaM, Thank you for the awesome feedback of your WH-CH520 Headphones! We are happy to hear your purchase went well and you are enjoying the exceptional sound quality and overall performance of the headphones. Good to know the built-in equalizer on the Sony Headphones Connect app revitalizes your music more. At Sony we strive to put forward the best possible products for our customers. High quality sound and comfortable, all-day listening in a wireless headphone. The WH-CH520 have an ultra-long battery life of up to 50 hours and a 3-minute quick charge gives you up to 1.5 hours of audio playback. Thank you for your purchase and for the 5-star rating! -Jess
Amazing
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love my head phones I use them when I fly and besides that You use it for everything
I would recommend this to a friendBrand response from SonyListens
Posted .Hi GersonC,
Thank you for the five-star review! We're thrilled to hear you love your WH-CH520 headphones and that they're a great companion for your flights and daily use. It's awesome to know they're working so well for you.
Thanks for choosing Sony.
Best regards,
Eliab
Great headphones
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sony never disappoints tbh, the headphones are really good for a fair price.
I would recommend this to a friendPerfect for my ASD kiddo!
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My son has autism and sensory issues. These are a lifesaver for him! The fact the ear pieces flip to lie flat is just genius and so helpful for my special needs kiddo! He loves them!
I would recommend this to a friendLashawn
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It’s amazing best gift I’ve ever bought for myself
I would recommend this to a friend- Pros mentioned:Sound quality
Decent, but small ear cuffs
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought as a back-up set for the gym. Sound quality and aesthetics are nice. I ended up giving them to my 7 year old because the ear-cup size is extremely small, and i have very small ears as an adult. For the price, they're a decent set, but i would say more geared towards little ones.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Mike,
Thanks for commenting. We are thrilled to know your satisfaction with the exceptional sound quality and stylish design of the WH-CH520. We greatly appreciate your feedback with the size of the soft earpads, and we are sorry if they aren't great for you. If there's something we can do to help or you may need information/technical assistance with our product in the future, please feel free to email us at socialsupport@am.sony.com with the following details and we'll be more than happy to assist you.
Name:
BestBuy Username:
Model Number:
Issue:
Telephone Number:
Enjoy high sound quality all day long. The WH-CH520 headphones with up to 50 hours of battery life, stable connectivity, and enhanced call performance, meet the demands of the day.
Thank you so much for your purchase and for choosing Sony!
Best regards,
Romeo
Sony Social Support
- Pros mentioned:Sound quality
Great headphones.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good set of headphones for the money. Works very well. Clear.
I would recommend this to a friend Sony Head Photo
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Exert what i ordered for. The product is very good
I would recommend this to a friend- Pros mentioned:Sound quality
Better than expected
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good sound, clear for taking calls as they we purchased for a back up pair.
I would recommend this to a friend Headphones
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great item as suggested by employee. Knew exactly what I was looking for
I would recommend this to a friendBrand response from SonyListens
Posted .Hi ScottM,
Thanks so much for the wonderful feedback! We're thrilled to hear how you love the WH-CH520 headphones—we can't be happier that the employee was able to help you find exactly what you needed.
Thanks for choosing Sony!
Sincerely,
Jenn | Sony North America.
- Pros mentioned:Sound quality
Great deal
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Better than the expensive pair I bought for a Xmas gift can’t beleive it. Wish I knew I would have bought 2 of these.
I would recommend this to a friend Headphones
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great headphones just wished they folded up to fit in backpack
I would recommend this to a friend- Pros mentioned:Weight
Great Headphones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not a bad headphone for the price. I used this for my Icom 7300 amateur radio during a contest last weekend and they worked great. Nice and light and my ears didn't get sore even after working the contest for several hours.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi AB5THHAM1,
Amazing! We are truly delighted to know your satisfaction with the very comfortable fit & lightweight design, reasonable price, and superb performance of the WH-CH520. With the WH-CH520 headphones, you will enjoy high sound quality all day long. With up to 50 hours of battery life, stable connectivity, and enhanced call performance, meet the demands of your day.
Thank you very much for your purchase and for choosing Sony!
- Romeo
- Pros mentioned:Connectivity
My buddy ooooooooooooooooo
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good hedset with wireless ooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooò
I would recommend this to a friend - Pros mentioned:Sound quality
Great Headphones for $$
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These are great headphones for $40. The sound quality is good and I tge volume is pretty good.
I would recommend this to a friend Excellent Headphones
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We got this for my 84 year old mother-in-law to use when listening on her tablet. It works great and she finds it easy to use.
I would recommend this to a friend