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Customer reviews

Rating 4.6 out of 5 stars with 2387 reviews

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Rating by feature

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

  • Connectivity

    Rating 4.7 out of 5 stars

94%
would recommend
to a friend

Customers are saying

Customers are impressed with the WH-CH520 Wireless Headphone's sound quality, unbeatable battery life, and comfortable, lightweight design. Many appreciate the seamless wireless connectivity, excellent price, and easily adjustable fit. While the bass is also a positive for some, a few customers have noted concerns regarding volume clarity and compatibility with certain devices.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 54 Showing 1,061-1,080 of 2,387 reviews
  • Rated 4 out of 5 stars

    Nephew’s headphones

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These Sony headphone’s for the price are great. I bought them for my nephew and he has not put them down. So even though they are not to my standards, they served their purpose so therefore it’s perfect.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Dame!
      It brings us great satisfaction to hear that your nephew is getting so much use out of his new gift. We’re glad they were the right choice for him and that they’ve been a hit!

      The WH-CH520 features a massive 50-hour battery life, so he can listen for days without needing a charge.

      Thanks for choosing Sony!
      Best regards,
      Estefany sony-global

  • Rated 5 out of 5 stars

    Great headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got these for my soon to be wife and she loves them!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello IMMORTAL72,

      Thank you for choosing Sony!

      We couldn't be happier to hear that the WHCH520 headphones were well received by your soon-to-be wife. We sincerely appreciate your support and are pleased that our product has contributed positively to your experience. For further enhancements, we recommend exploring our latest models, such as the WH-1000XM4 or WH-1000XM5, which offer advanced features and improved performance. You can find more details about these models at https://electronics.sony.com/.

      Best regards,
      -Fred sony-global

  • Rated 4 out of 5 stars

    Decent headphones

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They’re worth the buy but keep in mind the ears are small.They don’t actually stay on your head moving around so not good for sports/high activity. Battery is great tho and being able to use the Headphone Connected app to play around with the music is great.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi naree, Great! We're thrilled to hear you like the excellent battery life and the option to use the Headphones Connect app that tailors sound to your personal preference. And to ensure a comfortable and secue fit and to use the unit for longer periods, please adjust the left and right slider. With the WH-CH520 headphones, you will enjoy high sound quality all day long. With up to 50 hours of battery life, stable connectivity, and enhanced call performance, meet the demands of your day. Thank you very much for your purchase and for choosing Sony! -Sam Sony_US

  • Rated 4 out of 5 stars

    I love #Sony

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this during the Black Friday Sale. I definitely recommend this. It has a very slick and great design. I got one for each of my family members in different colors!!! The sound is amazing!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Clear sound

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great clear sound. Would recommend. Would purchase again.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi ErnieO,

      It is fantastic to know that the Sony WH-CH520 is delivering the clear sound quality you enjoy and that you would recommend them to others.

      We take great pride in creating reliable audio that stands the test of time, so knowing you would choose them again is the highest compliment we can receive. If you ever find yourself looking for an even more immersive listening experience, you might be interested in our flagship WH-1000XM6. This model features our most advanced industry-leading noise cancellation and high-resolution audio to take that clarity to an entirely new level.

      Thank you for making Sony part of your daily rhythm.

      Regards,
      Dominick sony-global

  • Rated 4 out of 5 stars

    HEAD PHONES

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    GOOD PRICE $$...........................xxxxxxxxx. xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Headphones for its pirce

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headphones for the price. It doesn't have noise canceling but I can't even tell when listening at half volume or more. The sound quality is perfect, it gets pretty loud if you like it too, and it has a great beat. Overall one of the best headphones I have ever used

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Playstation,

      Amazing! We are truly delighted to know your satisfaction with the exceptional sound quality, reasonable price, and superb performance of these headphones. With the WH-CH520 headphones, you will enjoy high sound quality all day long. With up to 50 hours of battery life, stable connectivity, and enhanced call performance, meet the demands of your day.

      Thank you very much for your purchase and for choosing Sony!

      - Romeo Sony_US

  • Rated 4 out of 5 stars

    Great Headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good headset. Fit's perfectly over head and sound quality is great

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi OliverA,
      Awesome! We really appreciate you like the amazing sound quality and comfortable fit of your new headphones. The WH-CH520 headphones with up to 50 hours of battery life, stable connectivity, and enhanced call performance, meet the demands of your day. With Digital Sound Enhancement Engine (DSEE) restores the harmonics and liveliness lost during typical music compression, for a more authentic performance. You can even tailor music to your own taste with EQ settings on the Sony | Headphones Connect app, for a personalized listening experience. Thank you for choosing Sony! - Kris Sony_US

  • Rated 5 out of 5 stars

    Great buy!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound quality for the price. My kids love them!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good system

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing for listening to music at full blast or a podcast I little more quietly. Did have problems with connectivity if it was near two devices it had been previously connected to.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for the gym!

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought these for everyday use at the gym. They stay on, feel comfortable, and have crazy long battery life. I went basically a month without charging and they only went down to about 80% battery.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sony best value headset

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got it for my girlfriend and on black friday deals, for the price it is just right, good quality, confortable and great wireless connection

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Headphones Bluetooth

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exelente headphones with Bluetooth I love it great for my activities

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello SECRETSHOPPER2021,

      Thank you for choosing Sony!

      It brings us great joy to hear that you are loving your WH-CH520 headphones! We are so glad they have become such a reliable companion for your daily activities. Since you enjoy the freedom of Bluetooth and a comfortable fit, you might also appreciate exploring our latest lineup. We aim to design every model with the same quality you enjoy now, and we are confident you will appreciate the advancements in our newer releases. You can explore all our top-rated models here: https://electronics.sony.com/audio/headphones/c/all-headphones

      Best regards,
      -Fred sony-global

  • Rated 4 out of 5 stars

    SOUNDS GREAT!!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sounds great for the price I paid. Was on sale at the time for $39.00. The only thing I find it a little difficult accessing the buttons. I think they should have been raised a little more. Do love that you can adjust sound with the SONY App though! Overall I like them very much!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bluetooth headphone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a good buy I enjoying bass sound I I recommend it to anyone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All my kids love it!! Pretty good holding the battery.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi LuciaM, we love hearing that! It's great to know the Sony WH-CH520 headphones are a favorite with your whole family, and we're especially pleased that the long-lasting battery is serving you well. We appreciate your feedback! Thank you for choosing Sony. Regards, -Dominick Sony_US

  • Rated 5 out of 5 stars

    Birthday gift

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing quality! Purchased for my fathers 70th birthday and he never takes them off lol

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi KhayyahG,
      Thank you so much for your wonderful feedback! We're thrilled to hear that the WH-CH520 headphones were a hit for your father's 70th birthday. It's fantastic to know he's enjoying them so much.

      Thank you for choosing Sony!
      Best regards,
      - Stephanie Sony_US

  • Rated 4 out of 5 stars

    Good Headphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s really an excellent product for the money spent.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi RaymondB!
      Thanks so much for sharing your feedback with us.
      We feel privileged to know that you find the WH-CH520 to be an excellent product for the money! We are so happy that you are satisfied with your purchase.

      While these are a solid choice for daily use, you might want to explore models like the WH-1000XM6, WH-1000XM5, or the WH-ULT900N if you're interested in our most advanced features. They are designed to deliver a truly rich and powerful listening experience.

      Thank you for selecting Sony!
      Best regards,
      Estefany sony-global

  • Rated 5 out of 5 stars

    Long range

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good headphones. They have a very long range they sound great as well

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Sound Quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound quality is clear and balanced, and they’re comfortable to wear for long periods. Easy to set up and use. Overall, very satisfied.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello Gabby,

      Thank you for choosing Sony!

      It brings us great joy to hear that the WHCH520 headphones deliver clear, balanced sound and offer comfort for extended use. We're also glad the setup process was simple and user-friendly. Your positive feedback inspires us to continue creating products that enhance your listening experience with ease and comfort.

      Best regards,
      -Fred sony-global