Customer Ratings & Reviews
- Model:
- WHCH520/W
- SKU:
- 6594426
Rating by feature
- Sound Quality
Rating 4.6 out of 5 stars
- Battery Life
Rating 4.8 out of 5 stars
- Connectivity
Rating 4.7 out of 5 stars
to a friend
Customers are saying
Customers are impressed with the WH-CH520 Wireless Headphone's sound quality, unbeatable battery life, and comfortable, lightweight design. Many appreciate the seamless wireless connectivity, excellent price, and easily adjustable fit. While the bass is also a positive for some, a few customers have noted concerns regarding volume clarity and compatibility with certain devices.
This summary was generated by AI based on customer reviews.
Uncomfortable and fits weird
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I know everyone's ears and heads are different, but these are really uncomfortable for me. I don't consider them on-ear headphones. They're kind of a mix of on and over. They just don't fit right on my ears. I mainly use it in bed while I watch videos on my tablet. I have to wear glasses in order to see and these press tightly against my ears and the arms of my glasses, to the point where it actually hurts after several minutes. As for the sound. They are really good at the price point. Pairing my phone and tablet was also a breeze. They are just too uncomfortable, so I will be returning them.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi Scooter,
We are sorry to hear about your experience. This is definitely not the customer experience we want you to have. If the headphones are still with you, we highly recommend wearing the headphones correctly and adjusting the length of the slider according to the size of your head: https://helpguide.sony.net/mdr/2958/v1/en/contents/TP1000781372.html.
We take all user input seriously and will make sure your comments reach the appropriate person. If you are still uncomfortable, you may want to consider checking out our over-ear headphones such as the WH1000XM5 or WH1000XM4. Should you need further assistance, you can email us at socialsupport@am.sony.com.
Sincerely,
Vincent
Great Buy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound quality at an awesome price!! Caught these on sale…I’ve always been a fan of Sony products.
I would recommend this to a friendTHIS IS THE BEST HEADPHONES
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.One of the best headphone I ever had. Sadly I has to return it because someone broke it by accident. Being someone who plays basketball daily, this is the best option you could pick
I would recommend this to a friend
Good product
|Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.[Employee of bestbuy] The product has clear audio and good for the gym to work out.
I would recommend this to a friendBest choice….
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Work really good and not expensive ! The battery stays long too!
I would recommend this to a friendGreat Headphones
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.These are great overall headphones for the price paid. I have only had them for a couple months but I haven’t had any issues and they’re comfortable
I would recommend this to a friendBrand response from SonyListens
Posted .Hi user575408!
We are excited to hear that your new WH-CH520 headphones have been such a comfortable fit for you over the last few months. We really appreciate the feedback and are glad you feel they were a great choice.
Thanks for selecting Sony!
Warm regards,
Estefany
Wireless headphones
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great headphones! Bought for my 10 year old. They fit just fine and are not heavy.
I would recommend this to a friendgood
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.as per the brand sony its not as good as i think. but obviously quality is good sound is like ch500 not enough bass and for me is not comfortable
I would recommend this to a friendSony Headphones
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I ended up returning these not because of the quality but because the headphone wasn't as appealing to me as the earbuds. Sound was clear and microphone was heard by the person on the end. If you are a headphone person, I would recommend this product.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi LoriK,
We are glad to know your satisfaction with the superb performance of the WH-CH520. It is unfortunate to hear that you had to return them due to your personal preference. We greatly appreciate your input and recommendation. We hope to have the opportunity to serve you again in the future.
Best regards,
Romeo
Gym Workouts
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good quality sound, easy controls, fast charge one thing less to worry about on the way to the Gym
I would recommend this to a friendThe best
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The price is great. This is the 3rd headset I get for my daughter and is because she breaks them stepping on it by mistake:( but she loves them and with the price I got them I should by 3 more just incase she breaks it again
I would recommend this to a friendGood headphones
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love them! For the price I got in sale , can’t beat it! Although I wish they could go higher as far as volume
I would recommend this to a friendBrand response from SonyListens
Posted .Hello GenevieveL,
Thank you for your positive feedback regarding the WHCH520 headphones, it's great to hear you love them, especially for the sale price! To enhance your listening experience, we offer options such as the equalizer, high-quality Bluetooth settings, and audio upscaling through the Digital Sound Enhancement Engine (DSEE). Within the “Sony | Headphones Connect” app, go to [Sound] to access and adjust these features.
Here’s the link so you can easily follow the steps: https://www.sony.co.uk/electronics/get-started-with-your-wh-ch520
Thank you for choosing Sony!
Best regards,
-Fred
Great Buy!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My dad loves them. Great quality and loud. Blocks out outside noise. Perfect Gift, Great value!
I would recommend this to a friendPretty good
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good sound not enough bass would only use for movies.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi TiffanyC, Thank you for the feedback on your experience with your WH-CH520. While we're glad you like the great sound quality, we regret to hear that the bass level did not live up to your expectations. If the sound or bass is still low even after adjusting the volume on the connected device, adjust the volume with the “Sony | Headphones Connect” app. Please refer to this link for more details: https://helpguide.sony.net/mdr/2958/v1/en/contents/TP1000776844.html
With the WH-CH520 headphones, you will enjoy high sound quality all day long. With up to 50 hours of battery life, stable connectivity, and enhanced call performance, meet the demands of your day. Thank you very much for your purchase and for choosing Sony! -Sam
Better than the WH-CH510
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They are louder than the older model. The cushion on top of the headband is very comfortable. These headphones seem to be sturdier than the previous model. The battery life is similar to the older model but the new model will tell you how much battery life is left.
I would recommend this to a friendSONYYY
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Ive been using them for a couple months now, and i was really surprised with the quality and sound. They've lasted me a long time and they match with so many outfits i love them sm <333
I would recommend this to a friendClear sound
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great quality and sound proof I feel like I’m at a concert the sound comes with great bass and clear
I would recommend this to a friendSony headphones
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Light weight, easy to carry around and awesome sound
I would recommend this to a friendLove this!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought these for my husband (after a few attempts with other products that didn’t work out.) He loves this headset! He appreciates the ease of bluetooth connectivity and the noise reduction that it provides. Also, it’s comfortable to wear.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JanS,
That's fantastic! You've made a great choice! We are really thrilled to know that your husband loves our WH-CH520 and that he's satisfied with the ease of Bluetooth connectivity, very comfortable fit design, and superb performance of these headphones. With the WH-CH520 headphones, you will enjoy high sound quality all day long. With up to 50 hours of battery life, stable connectivity, and enhanced call performance, meet the demands of your day.
Thank you very much for your purchase and for choosing Sony!
- Romeo
The best headphones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love it it works so good they do good when workout and cleaning
I would recommend this to a friend