Customer Ratings & Reviews
- Model:
- WHCH520/W
- SKU:
- 6594426
Rating by feature
- Sound Quality
Rating 4.6 out of 5 stars
- Battery Life
Rating 4.8 out of 5 stars
- Connectivity
Rating 4.7 out of 5 stars
to a friend
Customers are saying
Customers are impressed with the WH-CH520 Wireless Headphone's sound quality, unbeatable battery life, and comfortable, lightweight design. Many appreciate the seamless wireless connectivity, excellent price, and easily adjustable fit. While the bass is also a positive for some, a few customers have noted concerns regarding volume clarity and compatibility with certain devices.
This summary was generated by AI based on customer reviews.
So so
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Let me start with the fact that I am not tech savvy and I only go these to deter people from talking to me at the gym and to listen to audio books. They do not cancel ANY outside noise and figuring it if they are in or off is obnoxious. It takes me 2-3 attempts to turn them on and again to turn them off, the notification light doesn’t seem to light up or flash is a way that it makes sense. I might evenly catch on, but not exactly beginner user friendly.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hello KariW,
Thank you for considering Sony products.
We’re honored to hear that you selected the WH-CH520 headphones for your gym sessions and audiobook enjoyment. We apologize for any inconvenience you've experienced with the noise cancellation feature and the device's operation.
The WH-CH520 headphones do not include active noise cancellation (ANC). Instead, they offer passive noise isolation through their on-ear design, which may not fully block out external sounds, especially in noisy environments like gyms.
We understand that turning the headphones on and off can feel complicated and unintuitive, and we truly empathize with how this can impact your experience. To assist, we’ve included a helpful article that explains the correct method to power your headphones: https://helpguide.sony.net/mdr/2958/v1/en/contents/TP1000776833.html
We hope this helps enhance your experience with the WH-CH520 headphones. If you have any further questions or need additional assistance, please don't hesitate to reach out.
Best regards,
-Fred
Head Phones
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works well..sounds good and fits well. Love color.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Journdog1!
Thanks for the review! We are thrilled to hear that you are loving the fit, the sound, and the color of your new WH-CH520.
These headphones are designed for comfort with a lightweight build and soft ear pads. They offer an incredible battery life of up to 50 hours and a quick charge feature that gives you hours of power in just a few minutes.
We are so happy to have you as part of the Sony family!
Best regards,
Estefany
Great Purchase
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Patty‘s headphones for my nephew’s during Christmas best gift ever! They are excellent!
I would recommend this to a friendA BEST buy!!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.For my people that workout, you know when you’re airpods fall out during a max-session day? Well these are your solution. While they may not fall off, you can also go your whole gym session without hearing anyone talk or drop weights.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Rab09876,
Fantastic! We are extremely pleased it suits your needs. With the WH-CH520 headphones, you will enjoy high sound quality all day long. With up to 50 hours of battery life, stable connectivity, and enhanced call performance, meet the demands of your day.
Thank you very much for your purchase and for choosing Sony!
- Romeo
Amazing
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am very satisfied with the sony headphone, i us them atleast 1.5 hours to the gym and the power holds up for couple weeks. Its been 2 month since the last time i charge them and they are still at 70%
I would recommend this to a friendVery good
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very lightweight good to use at the gym or any activities.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi EdithC, thank you for your thoughtful review of the WH-CH520 headphones! We're thrilled to hear that you find them lightweight and suitable for gym activities and other usage.
The WH-CH520 is designed for comfort and portability, making it an excellent choice for those on the go. Its lightweight build enhances wearability during exercise, and its sound quality ensures that you can enjoy your favorite tracks while staying active. If you have any other feedback or questions about specific features, feel free to share!
Thank you once again for sharing your experience and for choosing us!
Gus
sony headset
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.great headset and great audio sound and clearity
I would recommend this to a friendHeadphones
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Works great and are very comfortable. Great buy!!
I would recommend this to a friendWow, good purchse!
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I use these even when I'm using the lawn mower or blower and am impressed with the noise canceling feature!
I would recommend this to a friendGood Headphones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good stuff. Kid loved it. Great gift. Shipped quickly and arrived perfect condition.
I would recommend this to a friendReview
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The headphones were in great shape when I received them. The customer service was also excellent.
I would recommend this to a friendGreat buy!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The color is so beautiful but the sound is amazing! Definitely a great purchase
I would recommend this to a friendDisappointing
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like the way they fit better than any other headphones I've tried, but they fell apart after a few months. Not because I was rough, I picked them up and it fell apart in my hands. Also had issues with connecting to my devices. I could connect to my phone but nothing else.
No, I would not recommend this to a friendOut door use
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These are fine. They are a bit difficult to control. Tabs are small. Tiny indicator that cannot be seen in the sun. I use them on my utv on the ranch and on the tractor. I wish that replacement ear pads were available. All in all they work fine for the use that I bought them for
I would recommend this to a friendSony headphones
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This headphones have amazing battery quality, and you really can’t beat it for the price
I would recommend this to a friendBrand response from SonyListens
Posted .Thank you for your positive feedback on the WH-CH520 headphones, KaitlynK! We're delighted to hear that you're impressed with the battery quality and find the price unbeatable. Your satisfaction is our priority, and we appreciate you taking the time to share your thoughts.
Thanks for choosing Sony!
Gus
Not worth buying!!!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.These headphones are not good! I was so excited to use them as these are my 2nd Sony headphones! When I first purchased I realized they were not loud and I can hear everything around me if I am somewhere. Also about 3 weeks later one side sounds lower than the other or not working and some days it sounds normal. So now I’m stuck with these since I’m out of the return or exchange policy. Really sucks as I would like to just exchange for another Sony model as I loved my 1st Sony headphones which made me get another pair when I lost them. Sadly, only plus is battery life!
No, I would not recommend this to a friendLiked them so much had to go back and get another!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought these for my daughter and ended up going back and getting another one for my other daughter about a year later. They work very well. The charge lasts a very long time. Both of my daughters are very happy with them.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi aquasocks182,
That's amazing! You've made a great choice! We are truly grateful to know that your daughters are very happy with the superb performance of these headphones. With the WH-CH520 headphones, you will enjoy high sound quality all day long. With up to 50 hours of battery life, stable connectivity, and enhanced call performance, meet the demands of your day.
Thank you very much for your purchase and for choosing Sony!
- Romeo
Great buy, and not the expensive ones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My daughter wanted these for her birthday. She's had them a couple months now and doesn’t leave home without them. She lives them.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi MBean!
We're happy to hear the WH-CH520 headphones were a great birthday gift.
We are very glad to hear she loves them and they've become her must have item for when she leaves the house!
These headphones are designed for all day listening with a long lasting battery that provides up to 50 hours of playback. They also include Multipoint Connection so she can pair them with two Bluetooth devices at once.
Thanks for choosing Sony!
Best regards,
Estefany
Best buy!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect choice for the gym to listen to my pod casts. One of the best buys I've had at Best Buy! For the money you can't do better!
I would recommend this to a friendBrand response from SonyListens
Posted .Hello MarineMom,
Thanks for your great feedback! We are immensely pleased to hear the WH-CH520 is the perfect choice for your gym sessions.
Glad to know it’s been such a good buy for you!
We appreciate you choosing Sony!
Best regards,
Estefany
Upright position is best
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These are great until you lay down with them on. They move around and that makes it hard to hear good. If you use them while upright they are great!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi MelanieH!
We are very glad to hear that you’re liking your WH-CH520 while you're up and moving around! We appreciate you letting us know about the fit when you're lying down; that kind of detail really helps us out.
Thanks for choosing Sony and sharing your feedback!
Best regards,
Estefany