Customer Ratings & Reviews
- Model:
- WHCH520/W
- SKU:
- 6594426
Rating by feature
- Sound Quality
Rating 4.6 out of 5 stars
- Battery Life
Rating 4.8 out of 5 stars
- Connectivity
Rating 4.7 out of 5 stars
to a friend
Customers are saying
Customers are impressed with the WH-CH520 Wireless Headphone's sound quality, unbeatable battery life, and comfortable, lightweight design. Many appreciate the seamless wireless connectivity, excellent price, and easily adjustable fit. While the bass is also a positive for some, a few customers have noted concerns regarding volume clarity and compatibility with certain devices.
This summary was generated by AI based on customer reviews.
Awesome
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My giftee loved the headphones. Says he can Connect to all his devices.
I would recommend this to a friendDecent, but small ear cuffs
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought as a back-up set for the gym. Sound quality and aesthetics are nice. I ended up giving them to my 7 year old because the ear-cup size is extremely small, and i have very small ears as an adult. For the price, they're a decent set, but i would say more geared towards little ones.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Mike,
Thanks for commenting. We are thrilled to know your satisfaction with the exceptional sound quality and stylish design of the WH-CH520. We greatly appreciate your feedback with the size of the soft earpads, and we are sorry if they aren't great for you. If there's something we can do to help or you may need information/technical assistance with our product in the future, please feel free to email us at socialsupport@am.sony.com with the following details and we'll be more than happy to assist you.
Name:
BestBuy Username:
Model Number:
Issue:
Telephone Number:
Enjoy high sound quality all day long. The WH-CH520 headphones with up to 50 hours of battery life, stable connectivity, and enhanced call performance, meet the demands of the day.
Thank you so much for your purchase and for choosing Sony!
Best regards,
Romeo
Sony Social Support
Adequate for the price.
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My daughter loves it. The sound is adequate for the price.
I would recommend this to a friendVery nice
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I had the over-the-ear version of these headphones and got these as a replacement when the others broke. When you download the app for these headphones, you can change audio settings like bass, vocals, treble, etc.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi MichaelaM, Thank you for the awesome feedback of your WH-CH520 Headphones! We are happy to hear your purchase went well and you are enjoying the exceptional sound quality and overall performance of the headphones. Good to know the built-in equalizer on the Sony Headphones Connect app revitalizes your music more. At Sony we strive to put forward the best possible products for our customers. High quality sound and comfortable, all-day listening in a wireless headphone. The WH-CH520 have an ultra-long battery life of up to 50 hours and a 3-minute quick charge gives you up to 1.5 hours of audio playback. Thank you for your purchase and for the 5-star rating! -Jess
Best of the world
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome headphone and the Best Buy service the best
I would recommend this to a friendBrand response from SonyListens
Posted .Hi user623088,
You certainly made a great choice! We are extremely pleased to know that you are satisfied with the amazing performance of the WH-CH520. We are also thrilled to hear your satisfaction with the superb service of Best Buy. With the WH-CH520 headphones, you will enjoy high sound quality all day long. With up to 50 hours of battery life, stable connectivity, and enhanced call performance, meet the demands of your day.
Thank you very much for your purchase and for choosing Sony!
- Romeo
Big Sound and Value
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Real value,quality sound that doesn't break the bank
I would recommend this to a friendGreat Headphones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not a bad headphone for the price. I used this for my Icom 7300 amateur radio during a contest last weekend and they worked great. Nice and light and my ears didn't get sore even after working the contest for several hours.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi AB5THHAM1,
Amazing! We are truly delighted to know your satisfaction with the very comfortable fit & lightweight design, reasonable price, and superb performance of the WH-CH520. With the WH-CH520 headphones, you will enjoy high sound quality all day long. With up to 50 hours of battery life, stable connectivity, and enhanced call performance, meet the demands of your day.
Thank you very much for your purchase and for choosing Sony!
- Romeo
.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sound good!! ......................................
I would recommend this to a friendSounds clear
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great got it for my daughter she 9 just right for her while not being too expensive
I would recommend this to a friendBrand response from SonyListens
Posted .Hi LamarT!
Thank you for sharing your experience with the WH-CH520 headphones. We are delighted to hear that they are a perfect fit for your 9 year old daughter, offering both comfort and affordability.
We appreciate you choosing Sony!
Best regards,
Estefany
Sony Headphones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like these headphones but my only gripe is that the volume on these headphones are relatively low.
I would recommend this to a friendReliable inexpensive headphones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Reasonable price and excellent quality! The sound is great!
I would recommend this to a friendSONY HEADPHONES/COMFORTABLE AND GREAT SOUND
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great headphones. Comfortable and easy to connect.
I would recommend this to a friendGreat value headphones
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great value headphones. I use this when I go for a walk to listen to music and I use them in teams at work works great.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi RichardA,
Thanks so much for the feedback! It is fantastic to know that your WH-CH520 headphones are working out so well for you, whether you're out for a stroll or busy on a work call. We love hearing how they fit right into your daily routine.
Thank you for selecting Sony!
Warm regards,
Estefany
power of good customer knowledge
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.excellent customer service. listen carefully and willing to share computer knowledge others
I would recommend this to a friendGreat value
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great bass ,battery life ,between charging times,value for your money, works for multiple Bluetooth compatible devices. Only complaint is sweaty ears after a while but that’s expected with a firm fit + hot weather
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Crissv,
Thanks for sharing your 5-star review and experience with the WHCH520. We're glad that you like the sound quality, battery life, and Bluetooth compatibility of the headphones. Your feedback about its comfort is greatly appreciated. For optimum fit and comfort, make sure that you are wearing the headset properly and adjust the headband depending on your head shape. You may find these links helpful:
https://helpguide.sony.net/mdr/2958/v1/en/contents/TP1000781372.html
https://www.sony.com/electronics/support/wireless-headphones-bluetooth-headphones/wh-ch520/articles/00282845
With the WH-CH520 headphones, you will enjoy high sound quality all day long. With up to 50 hours of battery life, stable connectivity, and enhanced call performance, meet the demands of your day.
In case you need further assistance, please email us at socialsupport@am.sony.com with the following details:
Name:
Username:
Model Number:
Issue:
Telephone Number:
Or contact our product support team via phone call or chat through this link:
https://us.esupport.sony.com/support/s/support-contact?language=en_US&category=headphones
Thank you for choosing Sony!
-Ralph
Sony headphones
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Headphones work great. Like that they fit perfectly over my hearing aids.
I would recommend this to a friendGood bass and sound quality
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good bass and sound quality, best buy staff helped to find a nice beige color one.
I would recommend this to a friendPerfect
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love the color the sound the size. Perfect for the gym
I would recommend this to a friendNot comfortable with glasses
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not uncomfortable with glasses but very good sound quality.
I would recommend this to a friendHeadphones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent price and sound is fantastic!! Easy to connect to TV.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello Dude,
Thank you for choosing Sony!
We’re excited to hear that you’re enjoying the excellent sound quality and ease of connection with the WH-CH520 headphones. It’s great to know that they offer such great value while seamlessly enhancing your TV experience. Your feedback truly means a lot to us!
Best regards,
-Fred