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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 2387 reviews

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Rating by feature

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

  • Connectivity

    Rating 4.7 out of 5 stars

94%
would recommend
to a friend

Customers are saying

Customers are impressed with the WH-CH520 Wireless Headphone's sound quality, unbeatable battery life, and comfortable, lightweight design. Many appreciate the seamless wireless connectivity, excellent price, and easily adjustable fit. While the bass is also a positive for some, a few customers have noted concerns regarding volume clarity and compatibility with certain devices.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 61 Showing 1,201-1,220 of 2,388 reviews
  • Rated 5 out of 5 stars

    Great sound

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, sound and quality for the price. Overall Great!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Headphones for Great Value

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good headphones for my wife, she love the fit and not a fan of noise cancel, so these were perfect. The price point makes these headphones a great value as well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Headphone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works realy good,hope to buy it again Perfect for every music

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello KudiratO,

      Thank you for choosing Sony!

      We’re honored to hear that the WH-CH520 headphones are performing well for you and that they enhance your music experience. Your intention to purchase them again is truly appreciated, and we are pleased they deliver the quality and performance you expect.

      Best regards,
      -Fred sony-global

  • Rated 4 out of 5 stars

    Regular, I guess

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They work as expected. Nothing special. Decent for the price.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi HeatherF!
      Thanks for sharing your feedback with us! It is great to hear that your WH-CH520 is performing reliably for you.

      While these are a solid choice for daily use, you might want to explore models like the WH-1000XM6, WH-1000XM5, or the WH-ULT900N if you're interested in our most advanced features. They are designed to deliver a truly rich and powerful listening experience.

      Thank you for being a Sony customer and for your honest review.
      Warm regards,
      Estefany sony-global

  • Rated 5 out of 5 stars

    Perfect for my ASD kiddo!

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son has autism and sensory issues. These are a lifesaver for him! The fact the ear pieces flip to lie flat is just genius and so helpful for my special needs kiddo! He loves them!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Value, Easy to connect

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easily connects to all devices. Good value for money

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ready to wear!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones were purchased as a gift for our company summer party/kids prize. They loved them! These headphones were easy to use and have lots of features for the price. I want to buy a pair for myself!!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Judymo,

      That's fantastic! We are thrilled to know that they loved our WH-CH520 Wireless Headphones. We are also delighted to hear your satisfaction with the ease of use, reasonable price, and amazing features of these headphones. With the WH-CH520 headphones, you will enjoy high sound quality all day long. With up to 50 hours of battery life, stable connectivity, and enhanced call performance, meet the demands of your day.

      Thank you for your purchase and for choosing Sony!

      - Romeo Sony_US

  • Rated 5 out of 5 stars

    Sony headset

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very reliable and reasonable price point I wish it was compatible with my ps5.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi CoreyT!
      Thank you for your feedback on the Sony WH-CH520 headphones. We are pleased to learn that you find them reliable and reasonably priced.

      Regarding compatibility with the PlayStation 5, the PS5 does not support Bluetooth audio connections due to potential latency and bandwidth issues. Therefore, the WH-CH520 cannot be directly connected to the PS5.

      For an optimal gaming experience with the PS5, we recommend our INZONE series headsets, such as the INZONE H9, INZONE H7 or INZONE H3. These headsets are specifically designed for gaming and offer seamless compatibility with the PS5.

      Thanks for choosing Sony and sharing your feedback!
      Best regards,
      Estefany sony-global

  • Rated 4 out of 5 stars

    A great price for headset

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are great for the price. I did have to purchase a Bluetooth adapter for my PS5 to connect but it was worth it. If you’re interested in buying them for your system. Purchase a Bluetooth device USB-C, much better and leaves the USB port open for charging.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Silenza2369, we're glad you are enjoying our product! With the WH-CH520 headphones, you will enjoy high sound quality all day long. With up to 50 hours of battery life, stable connectivity, and enhanced call performance, meet the demands of your day. Thank you choosing SONY! ~Earl Sony_US

  • Rated 5 out of 5 stars

    Good headphone!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have bought many Shiny headphones over the years and have never been disappointed. This one is no exception.. very good design and sound quality output. Plus I got it on sale during Black Friday in July.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Maharaj, we're glad you like our product! With the WH-CH520 headphones, you will enjoy high sound quality all day long. With up to 50 hours of battery life, stable connectivity, and enhanced call performance, meet the demands of your day. Thank you very much for your purchase and for choosing Sony! ~Earl Sony_US

  • Rated 5 out of 5 stars

    Headphones

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Headphones are great and super easy to connect to TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very Good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good sound, good value for the money. All functions worked as advertised.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality sound for the price with a nice bass!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thank you so much for sharing your feedback, GregoryW! We're delighted to hear that you’re enjoying the sound quality and bass performance of the WH-CH520 headphones. Providing great audio at an accessible price is something we strive for, and it’s wonderful to know the headphones meet your expectations.

      If you ever want to further customize your listening experience, consider exploring your device’s equalizer settings or the Sony Headphones Connect app (if compatible) for even more control over your sound preferences. And if you have any questions or need tips on care and maintenance, feel free to reach out—regular cleaning and careful charging can help maximize longevity and performance.

      Thank you again for choosing Sony! Your satisfaction motivates us to keep delivering quality products.

      Best regards,
      Gus
      Sony Social Media Team Sony_US

  • Rated 5 out of 5 stars

    Good for daily use

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy setup, Good for Zoom/Teams calls and decent for music.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Helping Ear

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have to deal with a lot of issue while attending my own life this wireless headphone is an excellent help for me. I love them they are very comfortable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome headphones

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bass really good, sound quality good as the inzone, connect to smart tv 360 surround sound quality. Only down side is difficult volume up or down and skip sounds buttons. Probably could have put them on the surface.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi ExtremelyNiceGuy,

      Fantastic! We are so happy to know your satisfaction with the superb performance of the WH-CH520 Wireless Headphones. We greatly appreciate your input with its control buttons design. With the WH-CH520 headphones, you will enjoy high sound quality all day long. With up to 50 hours of battery life, stable connectivity, and enhanced call performance, meet the demands of your day.

      Thank you very much for your purchase and for choosing Sony!

      - Romeo Sony_US

  • Rated 5 out of 5 stars

    perfect

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great for my 7 year old with Autism. He is about to cancel out all the noise around him

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Chuchibaybee,

      We feel privileged to know that the WH-CH520 is providing such a positive experience for your child. We understand how important comfort and consistency can be, which is why we designed these headphones to be lightweight with soft earpads and a pressure-relieving headband for extended wear. The extraordinary 50-hour battery life also ensures that their favorite sounds or calming audio stay available without the disruption of frequent charging. It is truly heartening to know our technology is playing a helpful role in your 7-year-old’s daily routine.

      Thank you for trusting Sony.

      Best regards,
      Dominick sony-global

  • Rated 4 out of 5 stars

    Quality headphone at affordable price

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quality headphone from Sony. The sound quality is good but the only drawback is the microphone is it not able perform noise cancellation.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headphones for the price. I didn't want to spend a lot but wanted some for versatility.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi MadysonH,

      We are happy to hear that the WH-CH520 is providing the versatility you need at a great value. It is wonderful to know they are a perfect fit for your requirements.

      Thanks for choosing Sony.

      Best regards,
      Eliab sony-global

  • Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sony never ceases to amaze. I was skeptical about getting these over ear type of headphones for the gym because I became so used to ear buds, but I have no regrets. Love them and will definitely buy them again.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Spenster,

      Fabulous! We are truly happy to know that love your new WH-CH520 Wireless Headphones. With the WH-CH520 headphones, you will enjoy high sound quality all day long. With up to 50 hours of battery life, stable connectivity, and enhanced call performance, meet the demands of your day.

      Thank you very much for your purchase and for trusting Sony!

      - Romeo Sony_US