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Customer Ratings & Reviews

Your price for this item is $38.00
The comparable value price is $68.00

Customer reviews

Rating 4.6 out of 5 stars with 2062 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

  • Connectivity

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers recognize the WH-CH520 Wireless Headphone with Microphone for its clear sound quality, comfortable and lightweight design, and decent battery life. The headphones also offer good connectivity and a sleek design. Some customers have noted that the volume could be louder and that the headphones lack folding capabilities for improved portability. Overall, the headphones are well-received for their core features.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 62 Showing 1,221-1,240 of 2,062 reviews
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great headphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good sound quality, easy to use, great interface, love being able to connect to multiple devices

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Sony for the win

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound quality is amazing for the price you get perfect will definitely upgrade to another Sony this is my first time ever trying it's I really like itk

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi KapriceB,

      Amazing! You've made a great choice! We are extremely pleased to know your satisfaction with the incredible sound quality and superb performance of the WH-CH520 for its price. With the WH-CH520 headphones, you will enjoy high sound quality all day long. With up to 50 hours of battery life, stable connectivity, and enhanced call performance, meet the demands of your day.

      Thank you very much for your purchase and for choosing Sony!

      - Romeo Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great sound quality

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Comfortable with great sound quality. Just as good as the more expensive headphones by Sony. Easy to pair.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Great headphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got these as a gift for my wife and she loves them. They are very comfortable and easy to use. Will be getting them for myself too.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi EdwinG,

      Fabulous! You've made a great choice! We are thrilled to know that you find our WH-CH520 Wireless Headphones perfect as a gift and that your wife loves them so much.

      With the WH-CH520 headphones, you will enjoy high sound quality all day long. With up to 50 hours of battery life, stable connectivity, and enhanced call performance, meet the demands of your day.

      We are looking forward to your other purchase and thank you very much for choosing Sony!

      - Romeo Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Headphones

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Eork great for zoom, teams, etc calls. Headphones are very good for bluetooth and noise cancelling. The microphone picks up well also.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi cwm2,

      Thanks for commenting! We are extremely pleased to hear that you are satisfied with the exceptional performance of the WH-CH520, especially when using it for meetings/calls. With the WH-CH520 headphones, you will enjoy high sound quality all day long. With up to 50 hours of battery life, stable connectivity, and enhanced call performance, meet the demands of your day.

      Thank you very much for your purchase and for choosing Sony!

      - Romeo Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great price headphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price headphone for my son. Sound great while on trips or listen music

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Headphone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was a gift to my daughter on her birthday and she liked it so much. She always uses it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best headphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very great headphones especially for the price I could not complain. Perfect for a flight or a road trip as well.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JovanniR, thank you for sharing your great experience with the Sony - WH-CH520! We're really happy to hear that you've found great value for their price. With their long-battery life and comfortable design they are certainly a great companion for your adventures! Thank you for choosing Sony. Best regards, -Dominick Sony_US

  • Rated 4 out of 5 stars

    Good Headphones

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are not bad for the price. they work just fine and are used everyday.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Daniel,

      Thanks for posting your review! We're glad to hear that you find the WH-CH520 headphones to be a great value and that they are working well for your everyday use. For an even more customized experience, don't forget to install the Sony | Sound Connect app on your phone.

      Thanks for choosing Sony.

      Sincerely,
      Jenn | Sony Social Media Team. Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great quality for a great price

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing sound for a great price. Didn’t have to break the bank for an amazing product. Sound great quality.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    The best headphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are the best headphones for the price!!!! I use them everyday. The battery lasts forever !!! Great product!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    love them

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    a great buy I purchased two of these!! and even got a friend to buy a pair!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Great sound quality

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for over the ears and working out not noise canceling headphones but sound quality is very good.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    works well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use this at the gym. Works well. I did think that when it is connected to my iphone it would announce when calls come in

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Best Buy Employee

    Rated 5 out of 5 stars

    Great

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    Best Buy Employee
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use mine for the gym and school. There is no noise bleed and the sound quality is better than expected for the price.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Emma, Thank you for your awesome review! We are glad to hear that you are enjoying the sound quality of your new WHCH520! With the WHCH520 you can stay powered up for days! With up to 50 hours of battery life, you can listen to your favorite music without worrying about running out of charge. And, if your headphones battery is running low, a 3-minute quick-charge can give you 1.5 hours of listening time. -Carl Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Quality is very good. Highly recommend

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very comfortable and sound quality is very good with that price! I personally recommend to buy quality products from best buy.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello Ravi, Thanks for sharing your experience. We are glad that you are very comfortable with your new Sony headphones and that you like their sound quality. Our WHCH520 headphones allow you to enjoy high-quality sound all day long with up to 50 hours of battery life, stable connectivity, and enhanced call performance. They will make your music more natural with our Digital Sound Enhancement Engine (DSEE) which restores the harmonics and liveliness lost during typical music compression, for a more authentic performance. These are also 360 Reality Audio-compatible so you can fully immerse yourself in sound all around you. Thank you for choosing Sony! Vincent Sony_US

  • Rated 5 out of 5 stars

    Great for the price

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought on offer. 43$ including tax. Great for the price

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 4 out of 5 stars

    ok basic headphones for price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    ok basic headphones. bought for long flights. light enough thy don't make your ears sweat. app is useless, battery is good. haven't tried to use to answer phone so can't vouch for that.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi fxsales,

      Thanks for commenting. We are thrilled to know your satisfaction with the very comfortable fit design, long-lasting battery life, and reasonable price of the WH-CH520. We greatly appreciate your input with the Sony | Headphones Connect app. With the Sony | Headphones Connect app you can fine-tune your headphones and maximize its volume to your liking. And from there you will find all sorts of tools like an equalizer for your WH-CH520.
      ref: https://helpguide.sony.net/mdr/2958/v1/en/contents/TP1000776844.html?search=equalizer

      With the WH-CH520 headphones, you will enjoy high sound quality all day long. With up to 50 hours of battery life, stable connectivity, and enhanced call performance, meet the demands of your day.

      If there's something we can do to help or you may need more information/technical assistance with our product in the future, please feel free to email us at socialsupport@am.sony.com with the following details and we'll be more than happy to assist you.

      Name:
      BestBuy Username:
      Model Number:
      Issue:
      Telephone Number:

      Thank you so much for your purchase and for choosing Sony!

      Best regards,

      Romeo
      Sony Social Support Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Nice for the price!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sony always understands quality products! I recommend if your are lookjng for a budget friendly over the headphones.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi AizenGhoul,

      You've made a great choice! We are truly delighted to hear your satisfaction with the outstanding quality and affordable price of the WH-CH520. With the WH-CH520 headphones, you will enjoy high sound quality all day long. With up to 50 hours of battery life, stable connectivity, and enhanced call performance, meet the demands of your day.

      Thank you very much for the perfect star review and for commending Sony!

      - Romeo Sony_US

  • Rated 5 out of 5 stars

    The headphone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is actually a decent set. It does what I need.

    I would recommend this to a friend