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Customer reviews

Rating 4.6 out of 5 stars with 2387 reviews

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Rating by feature

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

  • Connectivity

    Rating 4.7 out of 5 stars

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94%would recommend to a friend

Customers are saying

Customers are impressed with the WH-CH520 Wireless Headphone's sound quality, unbeatable battery life, and comfortable, lightweight design. Many appreciate the seamless wireless connectivity, excellent price, and easily adjustable fit. While the bass is also a positive for some, a few customers have noted concerns regarding volume clarity and compatibility with certain devices.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 65 Showing 1,281-1,300 of 2,387 reviews
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great sound

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My daughter loves these so much that ill probably end up getting some for myself! They sound so good i thought they cost 3x as much as they do!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    This purchase you cant go wrong.

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is one of the best things i purchased. You will love these earphones they are comfortable to wear and they dont hurt my ears. I end up falling asleep wearing them.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi LoriR, Perfect! We're delighted to hear that you're enjoying the comfortable fit of your Sony WH-CH520. Enjoy high sound quality all day long. The WH-CH520 headphones with up to 50 hours of battery life, stable connectivity, and enhanced call performance, meet the demands of your day. And for total convenience, these Bluetooth® headphones can be paired with two Bluetooth® devices at the same time. So when a call comes in, your headphones know which device is ringing and connects to the right one automatically. Thanks for choosing Sony! -Sam Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good product for the price. Sounds great and very loud.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    extremely satisfied

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am extremely satisfied with the Sony WH-CH520 Wireless Headphone with Microphone in Black. The sound quality is outstanding, and the wireless connectivity works flawlessly.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Wonderful, wow! We're glad you like the sound quality of our product! With the WH-CH520 headphones, you will enjoy high sound quality all day long. With up to 50 hours of battery life, stable connectivity, and enhanced call performance, meet the demands of your day. Thanks for choosing Sony. ~Earl Sony_US

  • Rated 5 out of 5 stars

    Excellent product

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is really good, battery life last more than 5 hours for me.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    I love Sony!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sony is always an awesome buy! Awesome quality! I would recommend!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Really good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The battery lasts for a long time, it has been a long time since I’ve charged these head phones and it only at 50 percent. The bass on the headphone is great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Absolutely Great

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good and amazing battery life. Only have had to charge them 2 times since purchased and have used them daily!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Ok for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not the best, definitely not the worst. I bought them for a ‘tween who thinks they work just fine.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi MisterM,

      It is fantastic to know that these headphones are working out well and proving to be a reliable choice for their daily use.

      We designed the WH-CH520 to offer a balanced, high-quality audio experience with an emphasis on comfort and incredible battery life—up to 50 hours—making them an ideal option for younger users who are always on the go.

      Thank you for choosing Sony.

      Regards,
      Dominick sony-global

  • Rated 5 out of 5 stars

    Great budget Headphone

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best for the price category! It is easy to use for dual device with the app. Great option if yo don't want to pay several 100s for a premium headphone!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Nice headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good sound and pairs easy with my phone. I would definitely recommend for the price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ear phones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Greeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeat

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thank you for the greeeeeeeeeeeeeeeeeeeeeeeeeeat review, JessicaV!

      We are so happy to hear that you are loving your WH-CH520 headphones. It's awesome to know they’ve made such a big impression on you.

      Thank you for being part of the Sony family!

      Best regards, Gus, Sony Social Media Team sony-global

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Birthday gift

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these as a gift for my little sister as she as looking for something comfortable and easy to wear at home....with good sound quality.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My buddy ooooooooooooooooo

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good hedset with wireless ooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooò

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    The best!

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son loved these. He was super excited and they get the job done.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Head phone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I buy them and is good enough for me that was i looked something good at low price and it works well for me !!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Headphones are fine

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great! I got it due to my current phone not having a headphone jack

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello MatthewB
      We are excited to hear that the WH-CH520 are working out so well for you!

      Thanks for choosing Sony and happy 2026!
      Best regards,
      Estefany sony-global

  • Rated 5 out of 5 stars

    My every days

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the best battery life for the best price. I have owned these and the 720's and would recommend these over the nicer headset if you do not require noise canceling.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi TylerD,

      Great! We're thrilled that you are enjoying the battery life of the headphones. Enjoy high sound quality all day long. The WH-CH520 headphones with up to 50 hours of battery life, stable connectivity, and enhanced call performance, meet the demands of your day. And for total convenience, these Bluetooth® headphones can be paired with two Bluetooth® devices at the same time. So when a call comes in, your headphones know which device is ringing and connects to the right one automatically. Thanks for choosing Sony!

      -Ralph Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Good Inexpensive Headphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had 2 other headphones like this. All from Best Buy. All have been good headphones. I would recommend these for inexpensive headphones.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great headphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sony never disappoints tbh, the headphones are really good for a fair price.

    I would recommend this to a friend