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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 2389 reviews

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Rating by feature

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

  • Connectivity

    Rating 4.7 out of 5 stars

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94%would recommend to a friend

Customers are saying

Customers are impressed with the WH-CH520 Wireless Headphone's sound quality, unbeatable battery life, and comfortable, lightweight design. Many appreciate the seamless wireless connectivity, excellent price, and easily adjustable fit. While the bass is also a positive for some, a few customers have noted concerns regarding volume clarity and compatibility with certain devices.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 67 Showing 1,321-1,340 of 2,387 reviews
  • Rated 5 out of 5 stars

    Great sound

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I liked the bass of the songs, how easy it was to step up and how good the quality of the headphones are

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Sound

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice sound……………………………………………….:………………………………………………..

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great Product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A good pair of headphones at a good price. I would with the exception of an implemented headphone jack, i would highly recommend it.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi StephanieW,

      Amazing! We are so happy to know your satisfaction with the superb performance of the WH-CH520 for its price. With the WH-CH520 headphones, you will enjoy high sound quality all day long. With up to 50 hours of battery life, stable connectivity, and enhanced call performance, meet the demands of your day.

      Thank you very much for recommending our WH-CH520 and for choosing Sony!

      - Romeo Sony_US

  • Rated 5 out of 5 stars

    Worth a buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice bass and battery back up but only single color option is usually available.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Workouts

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the Sony headphones for working out at the gym. Awesome.!!!!!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello Tag2020,

      Thank you for choosing Sony!

      We couldn't be happier to hear that the WHCH520 headphones are working so well for your gym workouts. It’s great to know they’re helping you stay motivated and comfortable during exercise. We appreciate your support and hope they continue to enhance your fitness routine.

      Best regards,
      -Fred sony-global

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really solid head phones can’t complain at all great sound great mic better than my gaming headphones

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Good product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall good sound and blocking out noise. I would recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sony Perfection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love these headphones. Bought a pair for my wife too. Gotta love Sony

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Works as it should

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Made plans to travel over the summer and bought these for all the plane rides. Work as they should and sound good. Need to download app to connect, would buy again.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Jason,

      Fantastic! We are so happy to know your satisfaction with the incredible sound quality and superb performance of the WHCH520. As for the Bluetooth connection, these headphones can also be paired to a Bluetooth device without the Sony | Headphones Connect app. For details, please refer to the link below:
      https://helpguide.sony.net/mdr/2958/v1/en/contents/TP1000776852.html

      With the WH-CH520 headphones, you will enjoy high sound quality all day long. With up to 50 hours of battery life, stable connectivity, and enhanced call performance, meet the demands of your day.

      Thank you very much for your purchase and for choosing Sony!

      Best regards,

      Romeo Sony_US

  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Great Headphones for $$

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are great headphones for $40. The sound quality is good and I tge volume is pretty good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sony headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product very affordable for good headphones.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Sony headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Am a senior citizen i needed à pair of headphones for relaxation the sony headphone met my expectations clear sound good and the price wasnt bad neither

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Jean,

      That's awesome! We are extremely pleased it suits your needs and expectations. With the WH-CH520 headphones, you will enjoy high sound quality all day long. With up to 50 hours of battery life, stable connectivity, and enhanced call performance, meet the demands of your day.

      Thank you very much for your purchase and for choosing Sony!

      - Romeo Sony_US

  • Rated 5 out of 5 stars

    Perfect Christmas gift.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My youngest daughter really loves it. Perfect Christmas gift.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi RobertM!
      Thanks for sharing the review!
      It brings us great joy to hear that your daughter is loving her new headset! We’re so glad it made for a perfect Christmas gift.

      The WH-CH520 is designed for comfort with a lightweight build and soft earpads, making it great for long listening sessions. It features a massive 50-hour battery life and a quick-charge function, so she won't have to worry about the music stopping.

      Thank you for putting your trust in Sony!
      Best regards,
      Estefany sony-global

  • Rated 5 out of 5 stars

    Sony Headphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love these headphones. I recommended these to all my family and friend.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thank you for the fantastic review, MariaW!

      We are so happy to hear that you love your WH-CH520 headphones! There is no higher compliment than knowing you've recommended them to your family and friends—thank you so much for your support and for spreading the word.

      We hope you and your loved ones continue to enjoy the music! Welcome to the Sony family.

      Best regards,

      Gus, Sony Social Media Team sony-global

  • Rated 5 out of 5 stars

    Comfortable and easy use

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Comfortable to wear, easy to control volume and calls from headset. Bluetooth connects perfectly, would highly recommend

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Fulfilment Gaurenteed

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    From deep lows to fiery highs, the Sony WFC520 satisfies to fulfilment. Though the midrange is a bit muddy on few tracks, this headset provides a overall rich audio experience.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Headphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My mom is extremely happy with these headphones!!!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi WilliamJ,

      We are truly heartened to learn that your mom is extremely happy with her new headphones!

      It is always wonderful to hear when our products bring joy to our customers and their families. We designed the WH-CH520 to be lightweight and comfortable for long-term wear, with a battery life that keeps the music going for up to 50 hours, making it a great choice for daily enjoyment. We are so glad she is loving her gift!

      Thank you for choosing Sony.

      Regards,
      Dominick sony-global

  • Rated 5 out of 5 stars

    Good product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product, good price, was a excellent purchase

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi HenryH,

      It’s rewarding to hear that you are so happy with your purchase! We are glad that you found the perfect balance of quality and value with these headphones, and it is wonderful to know that they have proven to be such an excellent addition to your daily routine. Thank you for choosing Sony.

      Regards,
      Dominick sony-global

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great sound

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound quality is awesome. It sounds better than some expensive ones I’ve owned before. You can’t beat the price. Excellent headphones!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome headphones!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far it’s great. I use them all the time at the gym so I’ve put these headphones to the test and it doesn’t slip off my ears.

    I would recommend this to a friend