Customer Ratings & Reviews

Hi Gamerhappy,

It is truly wonderful to know that your daughter was so excited about her gift that she couldn't wait until Christmas to start using it. We are thrilled to hear that she is already enjoying her new headphones and that they brought such immediate joy.

Thank you for trusting Sony.

Regards,
Dominick

Hi Chris, we're glad you like our product. Turn down the world's noise with the long-lasting noise cancellation performance. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thanks for choosing SONY! ~Earl

Hello Rich, We are glad that your grandson likes his new Sony headphones very much. Our WHCH520 headphones allow him to enjoy high-quality sound all day long with up to 50 hours of battery life, stable connectivity, and enhanced call performance. They will make his music more natural with our Digital Sound Enhancement Engine (DSEE) which restores the harmonics and liveliness lost during typical music compression, for a more authentic performance. These are also 360 Reality Audio-compatible so he can fully immerse himself in sound all around him. Thank you for trusting Sony! Vincent

Thank you for the fantastic review, gMasta!

We’re so glad to hear your kids are enjoying their WH-CH520 headphones. It's great to know they’re a hit with the family, especially when you can snag them at a good value! Thank you for choosing Sony!

Best regards, Gus, Sony Social Media Team

Hi MartinO, Awesome! We are glad to hear that you are enjoying your new WHCH520 headphones! With the WHCH520 you can stay powered up for days! With up to 50 hours of battery life, you can listen to your favorite music without worrying about running out of charge. And, if your headphones battery is running low, a 3-minute quick-charge can give you 1.5 hours of listening time. Thank yo so much for choosing Sony and for the 5-star rating! -Carl

Hi DonishaI!
It is fantastic to know that you are looking into getting the WH-CH520 for your kids. We are so glad you’re finding our product helpful for your family!

The WH-CH520 is a great choice because of its massive 50-hour battery life, which means less time spent worrying about charging. These headphones are also super lightweight and have soft earpads, making them comfy for smaller heads or long car rides.

Thanks for choosing Sony. Enjoy the holidays!
Best regards,
Estefany

Hi DjCodemam,

Thanks for sharing your experience with the WH-CH520 headphones!

We're sorry to hear about your first pair, but we're truly hearted to know you loved them so much that you needed to get a second set right away. We appreciate your loyalty and are happy to hear that you're enjoying your new pair just as much.

Thanks for choosing Sony!

Sincerely,
Jenn | Sony Social Media Team.

Hi David,

We are very glad to hear that your son is enjoying his new headphones. He is sure to appreciate the impressive battery life of up to 50 hours for non-stop music, as well as the Multipoint Connection feature that allows him to quickly switch between two Bluetooth devices at once.

Thank you for choosing Sony!

Regards,
Dominick

Hi NathanP,

Tremendous! We are extremely pleased it suits your needs and expectations. With the WH-CH520 headphones, you will enjoy high sound quality all day long. With up to 50 hours of battery life, stable connectivity, and enhanced call performance, meet the demands of your day.

Thank you very much for your purchase and for choosing Sony!

- Romeo

Thank you for the fantastic review, TimothyG!

We are so thrilled to hear that you find the WH-CH520 awesome—so much so that you decided to pick up a second one! It is a huge compliment to our team when a customer loves a product enough to buy it again. We hope both sets of headphones are providing you with the long-lasting comfort and great sound quality you expect from Sony.

Thank you for your incredible loyalty and for being a part of the Sony community!

Best regards,

Gus, Sony Social Media Team

Hello DemarieM,
Thanks for the review and for sharing your honest thoughts on the WH-CH520. We're truly sorry these headphones didn't live up to your expectations, especially regarding the sound quality and the look of the finish.

We’ve taken your notes to heart, and we hope we can earn back your trust with our future products.

We appreciate you giving Sony a chance with this product.
Warm regards,
Estefany

Hi KapriceB,

Amazing! You've made a great choice! We are extremely pleased to know your satisfaction with the incredible sound quality and superb performance of the WH-CH520 for its price. With the WH-CH520 headphones, you will enjoy high sound quality all day long. With up to 50 hours of battery life, stable connectivity, and enhanced call performance, meet the demands of your day.

Thank you very much for your purchase and for choosing Sony!

- Romeo