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Customer Ratings & Reviews

Your price for this item is $38.00
The comparable value price is $68.00

Customer reviews

Rating 4.6 out of 5 stars with 2063 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

  • Connectivity

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers recognize the WH-CH520 Wireless Headphone with Microphone for its clear sound quality, comfortable and lightweight design, and decent battery life. The headphones also offer good connectivity and a sleek design. Some customers have noted that the volume could be louder and that the headphones lack folding capabilities for improved portability. Overall, the headphones are well-received for their core features.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 71 Showing 1,401-1,420 of 2,063 reviews
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great purchase!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Noise cancelling works, great purchase, good for phone and laptop

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great deal

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Headset sound is fantastic. Works great for the price.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Good for the price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound is good while muting the outside noise. They are perfect for my outside walk. The head piece could be more comfortable

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi PaulaD,
      Thank you for your time writing this review. We're glad your new headphones suits your needs and expectations. We're sorry to hear your discomforts while wearing the headset. Please make sure to wear the unit properly and adjust the orientation of the left and right units so that each earpad fits snugly over each part of your ear. If you put on the headset without adjusting the slider, the headset may not be positioned properly on your head, resulting in discomfort. You may refer to this link with information about wearing the headset: https://helpguide.sony.net/mdr/2958/v1/en/contents/TP1000781372.html

      Our WHCH520 headphones allow you to enjoy high-quality sound all day long with up to 50 hours of battery life, stable connectivity, and enhanced call performance. They will make your music more natural with our Digital Sound Enhancement Engine (DSEE) which restores the harmonics and liveliness lost during typical music compression, for a more authentic performance. These are also 360 Reality Audio-compatible so you can fully immerse yourself in sound all around you. We take all user input seriously and will make sure your comments reach the appropriate person. Thank you for choosing Sony! - Kris Sony_US

  • Rated 5 out of 5 stars

    Good headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty good headphones. For the price they are worth it and definitely good for people on a budget

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Xtrem3Hav, We're very grateful for this positive feedback! With the WH-CH520 headphones, you will enjoy high sound quality all day long. With up to 50 hours of battery life, stable connectivity, and enhanced call performance, meet the demands of your day. Thanks for choosing Sony! -Sam Sony_US

  • Pros mentioned:
    Connectivity

    Rated 4 out of 5 stars

    Sony

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Solid headphones; easy to use and connect to device. Sound is average and doesn't come w/ a case but value is great

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi RickyRic,

      Fantastic! We are extremely pleased to know your satisfaction with the ease of use, great Bluetooth connectivity, reasonable price, and superb performance of these headphones. With the WH-CH520 headphones, you will enjoy high sound quality all day long. With up to 50 hours of battery life, stable connectivity, and enhanced call performance, meet the demands of your day.

      Thank you very much for your purchase and for choosing Sony!

      - Romeo Sony_US

  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    I am Grateful

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall I love my new Bluetooth headphones. They’re so comfortable on my ears.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      That's awesome, AleciaBerylinAnderson! We're glad that you are happy with your headphones. With the WH-CH520 headphones, you will enjoy high sound quality all day long. With up to 50 hours of battery life, stable connectivity, and enhanced call performance, meet the demands of your day.

      Thank you very much for your purchase and for choosing Sony! -Craig Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Easy to use

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to sync and easy to use! Was able to easliy sync to two different devices. Good sound.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Crog,

      Very nice! We're glad to hear that you like the smart feature of the headphones. High quality sound and comfortable, all-day listening in a wireless headphone. The WH-CH520 have an ultra-long battery life of up to 50 hours and a 3-minute quick charge gives you up to 1.5 hours of audio playback. Thank you for choosing Sony!

      -David Sony_US

  • Pros mentioned:
    Battery life

    Rated 4 out of 5 stars

    For the Price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are a alright product but for its price its great and it has a decent battery lifre so in all it great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    5 STAR

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excelent Price / Quality Device No problema to connect

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great Product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Delighted with my purchase. Excellent price-quality ratio. The sound is great.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello SergioR, Good deal! We're truly happy that you are satisfied with the sound quality of your new Sony WHCH520. With the WH-CH520 headphones, you will enjoy high sound quality all day long. With up to 50 hours of battery life, stable connectivity, and enhanced call performance, meet the demands of your day. Thank you very much for your purchase and for choosing Sony! - Marco Sony_US

  • Rated 5 out of 5 stars

    Headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great with my grandsons cell phone. Uses it constantly

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 1 out of 5 stars

    Completely unwearable - way too tight

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used the Sony WH-CH510 headphones for over three years, and they have been fantastic. I wanted to buy a few more pairs of them because it's so difficult for me to find headphones that fit my needs, but apparently Sony decided that the WH-CH510s are obsolete and replaced it with these. I don't know why it seems every headphones manufacturer decided to design their headphones to be painfully tight (especially for those of us with larger-than-average heads), but it's making me wish I'd stocked up on WH-CH510s long ago. I cannot wear these at all; they squeeze my head so tight I feel like a vicegrip has been attached to my poor aching ears. Before you say "Just wear them for a while and they'll get better," I am not going to live in pain for who knows how many hours/days/weeks on the off chance that these will eventually maybe start to not crush my skull. The WH-CH510's I got 3 years ago were super comfortable right out of the box (a rarity for headphones nowadays), and I've only had one small issue with them since. I guess I'm going to have to stock up on them elsewhere, because it's almost impossible for me to find a good pair of headphones anymore. If your head is any larger than an apple, avoid these.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Sony - WH-CH520 Wireless Headphone with Microphone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product with extraordinary quality and excellent cost-benefit ratio.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thanks for the wonderful feedback, FranciscoD! Enjoy high sound quality all day long. The WH-CH520 headphones with up to 50 hours of battery life, stable connectivity, and enhanced call performance, meet the demands of your day. And for total convenience, these Bluetooth® headphones can be paired with two Bluetooth® devices at the same time. So when a call comes in, your headphones know which device is ringing and connects to the right one automatically. Thanks for choosing Sony! -Craig Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Not bad for their price...

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound pretty good.. Bought for my daughter to work out and do homework..

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello DanielM,
      Nice! We're glad that are pleased with the sound quality of our Sony - WH-CH520 Wireless Headphone with Microphone. With the WH-CH520 headphones, you will enjoy high sound quality all day long. With up to 50 hours of battery life, stable connectivity, and enhanced call performance, meet the demands of your day. Thanks for choosing Sony. - Marco Sony_US

  • Rated 5 out of 5 stars

    Good value !

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product for the price compared to higher priced similar headphones.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi BrianC. Thank you for your positive review!. We're thrilled to hear that you find our product to be great value for the price, especially when compared to higher-priced similar headphones. We strive to offer high-quality products at competitive prices and your satisfaction is our top priority. Enjoy your listening experience!. Thanks for choosing Sony. Regards, Milton. sony-global

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great headset

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It connects to my phone and computer and sounds very good.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Awesome!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife loves these! The battery can go days upon days without recharging.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi KedrickE, That's great! We're very happy to hear that your wife loves her new Sony WH-CH520. And good to know you appreciate the long battery life of these headphones. Enjoy high sound quality all day long. The WH-CH520 headphones with up to 50 hours of battery life, stable connectivity, and enhanced call performance, meet the demands of your day. And for total convenience, these Bluetooth® headphones can be paired with two Bluetooth® devices at the same time. So when a call comes in, your headphones know which device is ringing and connects to the right one automatically. Thanks for choosing Sony! -Sam Sony_US

  • Cons mentioned:
    Compatibility

    Rated 4 out of 5 stars

    Nice

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son love them. He said that they are not so good with cell phones.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Will buy again

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headphones for noise cancellation all you hear is your music and the sound is terrific

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi StevenW,

      Fantastic! You've made a great choice! We are so grateful to know your satisfaction with the exceptional sound quality of the WH-CH520 Wireless Headphones. With the WH-CH520 headphones, you will enjoy high sound quality all day long. With up to 50 hours of battery life, stable connectivity, and enhanced call performance, meet the demands of your day.

      Thank you very much for the perfect star review and for choosing Sony!

      - Romeo Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Good product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good headphones for the price. Good quality. I like them better than my EarPods.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi AlvinaQ,

      Amazing! We are extremely pleased to know your satisfaction with the incredible quality and reasable price of the WH-CH520 Wireless Headphones. With the WH-CH520 headphones, you will enjoy high sound quality all day long. With up to 50 hours of battery life, stable connectivity, and enhanced call performance, meet the demands of your day.

      Thank you for your purchase and for choosing Sony!

      - Romeo Sony_US