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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 2392 reviews

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Rating by feature

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

  • Connectivity

    Rating 4.7 out of 5 stars

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94%would recommend to a friend

Customers are saying

Customers are impressed with the WH-CH520 Wireless Headphone's sound quality, unbeatable battery life, and comfortable, lightweight design. Many appreciate the seamless wireless connectivity, excellent price, and easily adjustable fit. While the bass is also a positive for some, a few customers have noted concerns regarding volume clarity and compatibility with certain devices.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 71 Showing 1,401-1,420 of 2,392 reviews
  • Rated 5 out of 5 stars

    Can you hear that

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife loves these. Order came quickly great bass

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Headphones work great. They arrived in good condition

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello User309078,

      Thank you for choosing Sony!

      We couldn't be happier to hear that your WHCH520 headphones are working well and arrived in excellent condition. Ensuring a smooth experience from delivery to daily use is very important to us, and your feedback encourages us to maintain that standard.

      Best regards,
      -Fred Sony_US

  • Rated 5 out of 5 stars

    Great quality. Great price.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought these for my son to use on his devices. He tends yo be rough on his headphones, but these are holding up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sony Headphone for conference call

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good over the ear headphone. Clear phone calls and long battery life. But may not be a good if you wear glasses while using this.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi adykang,

      Amazing! We are thrilled to know that you are enjoying the amazing call sound quality and long-lasting battery life of these headphones. With the WH-CH520 headphones, you will enjoy high sound quality all day long. With up to 50 hours of battery life, stable connectivity, and enhanced call performance, meet the demands of your day.

      Thank you very much for your purchase and for choosing Sony!

      - Romeo Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Headphones

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Eork great for zoom, teams, etc calls. Headphones are very good for bluetooth and noise cancelling. The microphone picks up well also.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi cwm2,

      Thanks for commenting! We are extremely pleased to hear that you are satisfied with the exceptional performance of the WH-CH520, especially when using it for meetings/calls. With the WH-CH520 headphones, you will enjoy high sound quality all day long. With up to 50 hours of battery life, stable connectivity, and enhanced call performance, meet the demands of your day.

      Thank you very much for your purchase and for choosing Sony!

      - Romeo Sony_US

  • Rated 5 out of 5 stars

    Great headphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got these as a gift for my wife and she loves them. They are very comfortable and easy to use. Will be getting them for myself too.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi EdwinG,

      Fabulous! You've made a great choice! We are thrilled to know that you find our WH-CH520 Wireless Headphones perfect as a gift and that your wife loves them so much.

      With the WH-CH520 headphones, you will enjoy high sound quality all day long. With up to 50 hours of battery life, stable connectivity, and enhanced call performance, meet the demands of your day.

      We are looking forward to your other purchase and thank you very much for choosing Sony!

      - Romeo Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Allen Head Phone

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These make the sound on my tv a lot more clear. Better than a sound bar. And I can still here my wife when she calls me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good phone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The only thing is , they make you download apps in order to find Bluetooth first, you can deletem later tho

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Yyss, we are thrilled to hear that you think the WH-CH520 are good headphones!

      We also want to confirm an important point you mentioned: you do not need to download any app to get your headphones connected and working. You can absolutely use the standard way: just turn on the headphones, put them into pairing mode and then connect directly through your phone's Bluetooth settings.

      The Sound Connect app is only there if you want to play with extra features like adjusting the sound settings, but the core function is there without it.
      For more details, please see this link. We've included extra information there that you might find useful. https://helpguide.sony.net/mdr/2958/v1/en/contents/TP1000776852.html

      Thank you for choosing Sony!
      Best regards,
      Estefany sony-global

  • Rated 5 out of 5 stars

    SONYHEADPHONES

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My child loves to tune us out with these! Great color also!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi EHOWARD,
      Thank you for sharing your feedback on the WH-CH520 headphones.
      We are excited to hear that your child loves them and that you appreciate the great color options!

      Thanks for choosing Sony!
      Best regards,
      Estefany sony-global

  • Rated 5 out of 5 stars

    Awesome for the price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wanted to gift my mom a set of headphones that would be great but wouldn’t break the bank. She is not super techi so the headphones needed to be easy to use as well. This headphones checked all of the boxes and they are surprisingly really good. Definitely worth the price

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great value

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value. Use them daily when I workout with no issue. Great sound quality for the price.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Sony's good product.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I hear only what I am listening to it totally keeps out unwanted noise.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Value for good sound

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They have worked excellent for what I was looking for and I am not afraid to let my kids borrow them

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JustinH,

      It is most rewarding to hear that the Sony WH-CH520 headphones have worked excellently for your needs! We're also very glad to know you feel confident in their quality and durability, even when sharing them with your kids. We truly appreciate your support and thank you for choosing Sony!

      Regards,
      Dominick sony-global

  • Rated 5 out of 5 stars

    Great Headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for the price point. Love the color and texture. Do wish they folded.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello glopez48,

      Thank you for choosing Sony!

      We're excited to hear that you appreciate the WHCH520’s color and texture, especially at such a great price point. Your feedback about the folding feature is valuable, and we’ll keep it in mind as we continue to improve our products. Thank you for sharing your thoughts with us!

      Best regards,
      -Fred sony-global

  • Rated 4 out of 5 stars

    Good in general

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It´s good, not the best one. Sometimes the people doesn´t hear me or my voice sounds very far away. Connectivity is complex for the second device. Not bad for the price I paid.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Like them

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son likes them and he's a picky person when it comes to electronics and headphones

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JamikaM,

      Thank you for choosing Sony!

      It brings us great joy to hear that your son enjoys the WH-CH520, especially with his discerning taste in electronics and headphones. We sincerely appreciate you sharing your feedback and hope he continues to have a wonderful listening experience with them.

      Best regards,
      -Fred sony-global

  • Rated 5 out of 5 stars

    Headphones

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything is perfectly perfect i love sony Headphones

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi AnastasinaV,

      We feel privileged to know that your WH-CH520 headphones are providing a "perfectly perfect" experience! It is wonderful to have such a passionate fan of our headphones, and we are thrilled that this model is delivering exactly what you love about Sony.

      Thank you for being part of the Sony family.

      Regards,
      Dominick sony-global

  • Rated 5 out of 5 stars

    Great headphones for the price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my mom and she loves them. Works great for her needs.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi winboy!
      Thank you so much for sharing that lovely feedback about the WH-CH520 headphones.
      We are immensely pleased to hear that your mom loves them and that they are working great for her needs.

      The WH-CH520 headphones are designed to be both user-friendly and feature-rich. They offer easy-to-use controls right on the earcup for effortless management of calls and music, and they deliver clear, reliable audio quality. Furthermore, the long-lasting battery means less time charging and more time listening, and the built-in microphone allows for clear hands-free calling.

      We appreciate your decision to go with Sony!
      Best regards,
      Estefany sony-global

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    headsets

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    for the money they are nice sounding,not like my quiet comforts,but ok,great price

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good product for the price. Don’t overpay for all tjose fancy expensive headphones.

    I would recommend this to a friend