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Customer reviews

Rating 4.6 out of 5 stars with 2392 reviews

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Rating by feature

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

  • Connectivity

    Rating 4.7 out of 5 stars

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94%would recommend to a friend

Customers are saying

Customers are impressed with the WH-CH520 Wireless Headphone's sound quality, unbeatable battery life, and comfortable, lightweight design. Many appreciate the seamless wireless connectivity, excellent price, and easily adjustable fit. While the bass is also a positive for some, a few customers have noted concerns regarding volume clarity and compatibility with certain devices.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 72 Showing 1,421-1,440 of 2,393 reviews
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Wow!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wow what a great value! Very impressed with the quality for the money.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    ok basic headphones for price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    ok basic headphones. bought for long flights. light enough thy don't make your ears sweat. app is useless, battery is good. haven't tried to use to answer phone so can't vouch for that.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi fxsales,

      Thanks for commenting. We are thrilled to know your satisfaction with the very comfortable fit design, long-lasting battery life, and reasonable price of the WH-CH520. We greatly appreciate your input with the Sony | Headphones Connect app. With the Sony | Headphones Connect app you can fine-tune your headphones and maximize its volume to your liking. And from there you will find all sorts of tools like an equalizer for your WH-CH520.
      ref: https://helpguide.sony.net/mdr/2958/v1/en/contents/TP1000776844.html?search=equalizer

      With the WH-CH520 headphones, you will enjoy high sound quality all day long. With up to 50 hours of battery life, stable connectivity, and enhanced call performance, meet the demands of your day.

      If there's something we can do to help or you may need more information/technical assistance with our product in the future, please feel free to email us at socialsupport@am.sony.com with the following details and we'll be more than happy to assist you.

      Name:
      BestBuy Username:
      Model Number:
      Issue:
      Telephone Number:

      Thank you so much for your purchase and for choosing Sony!

      Best regards,

      Romeo
      Sony Social Support Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Sony - WH-CH520 Wireless Headphone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    GREAT QUALITY & VALUE, EXCELLENT PRODUCT, SIMPLE TO USE.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sony headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was a Christmas gift for my step son and he loves it. According to him it’s comfortable on his ears.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Sony wireless headphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s an excellent headphone.I will only buy Sony The sound is incredible and the charge time is so fast .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Headphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am enjoying using the headphones. They are comfortable and work well. They are a great value.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent. I use it to work out at the gym. The battery last a lot.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bluetooth headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for listening to music while working out very good volume

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thank you for sharing your feedback, DeshoneH!

      We are delighted to hear that the WH-CH520 headphones are great for listening to music while working out and that you are satisfied with the very good volume! We design our portable audio products to keep up with your active lifestyle.

      Thank you again for choosing Sony!

      Best regards, Gus, Sony Social Media Team sony-global

  • Rated 5 out of 5 stars

    Great entry headphones for teens

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Use it everday could wish it wasnt so tight but still rrly good perfect for entry grade too but will be uprading rather soon to something sleeker and bigger in both performance and size .

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Quality is very good. Highly recommend

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very comfortable and sound quality is very good with that price! I personally recommend to buy quality products from best buy.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello Ravi, Thanks for sharing your experience. We are glad that you are very comfortable with your new Sony headphones and that you like their sound quality. Our WHCH520 headphones allow you to enjoy high-quality sound all day long with up to 50 hours of battery life, stable connectivity, and enhanced call performance. They will make your music more natural with our Digital Sound Enhancement Engine (DSEE) which restores the harmonics and liveliness lost during typical music compression, for a more authentic performance. These are also 360 Reality Audio-compatible so you can fully immerse yourself in sound all around you. Thank you for choosing Sony! Vincent Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great sound quality

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Comfortable with great sound quality. Just as good as the more expensive headphones by Sony. Easy to pair.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Beautifully Simple Wireless Headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've been using these for about a month or two now and they are so much more comfortable than in-ear buds. Call quality is a-ok too.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi TheEmperor,

      That's fantastic! We are so happy to know your satisfaction with the very comfortable fit design, exceptional call quality, and superb performance of the WH-CH520. With the WH-CH520 headphones, you will enjoy high sound quality all day long. With up to 50 hours of battery life, stable connectivity, and enhanced call performance, meet the demands of your day.

      Thank you very much for the perfect star review and for choosing Sony!

      - Romeo Sony_US

  • Rated 4 out of 5 stars

    Great Headphones

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good gift choice for a nice budget in my opinion!!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thank you for the great review, Jose!

      We’re happy to hear that the WH-CH520 headphones made for a perfect gift! We definitely agree that they offer a lot of value, especially with that incredible battery life and high-quality sound on a budget.

      Thank you for choosing Sony!

      Best regards,

      Gus, Sony Social Media Team sony-global

  • Rated 5 out of 5 stars

    The best headphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are the best headphones for the price!!!! I use them everyday. The battery lasts forever !!! Great product!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent value for the money (it would be hard not to be since I bought it with a gift card). I use them for work, my job requires me to stick my head inside of jet engines while they are running so I like to listen to music while I’m doing that.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Best Buy Employee

    Rated 5 out of 5 stars

    headphones

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    Best Buy Employee
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] These are perfect for busy rooms or a lot of noise around. I hooked them up to my TV for late night listening.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi there,

      Amazing! We are extremely pleased it suits your needs. With the WH-CH520 headphones, you will enjoy high sound quality all day long. With up to 50 hours of battery life, stable connectivity, and enhanced call performance, meet the demands of your day.

      Thank you very much for your purchase and for choosing Sony!

      - Romeo Sony_US

  • Rated 4 out of 5 stars

    Bass

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Average no bass when I listen the music in the gym.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Headphones

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought these wireless headphones a few months back and they are the best I ever had.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Not quite what I expected.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    On ear, not over ear. No active sound cancellation. Sound quality good. App requires registration/subscription.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great headphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good sound quality, easy to use, great interface, love being able to connect to multiple devices

    I would recommend this to a friend