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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 2392 reviews

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Rating by feature

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

  • Connectivity

    Rating 4.7 out of 5 stars

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94%would recommend to a friend

Customers are saying

Customers are impressed with the WH-CH520 Wireless Headphone's sound quality, unbeatable battery life, and comfortable, lightweight design. Many appreciate the seamless wireless connectivity, excellent price, and easily adjustable fit. While the bass is also a positive for some, a few customers have noted concerns regarding volume clarity and compatibility with certain devices.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 74 Showing 1,461-1,480 of 2,392 reviews
  • Rated 5 out of 5 stars

    Great wireless headphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well. Connects easily, app is easy to use and user friendly. Big size means wont get lost in the wash or anywhere else!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi C3pO,

      Fantastic! You've made a great choice! We are so grateful to know your satisfaction with the ease of Bluetooth connectivity, intuitive Sony | Headphones Connect app, and superb performance of the WH-CH520 Wireless Headphones. With the WH-CH520 headphones, you will enjoy high sound quality all day long. With up to 50 hours of battery life, stable connectivity, and enhanced call performance, meet the demands of your day.

      Thank you very much for your purchase and for choosing Sony!

      - Romeo Sony_US

  • Rated 5 out of 5 stars

    Favorite

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My daughter loves them ! Great birthday present ..uses them daily for her walks and rewind to her favorite music

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Highly recommend

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with my purchase of the SONY wireless headphones . I can listen to my TV and not disturb anyone else.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi SharoneS,
      Nice! Thanks for your recommendation! We're glad that you are very happy with your purchase and you enjoyed watching all your favorite program without any distractions using our Sony - WH-CH520 Wireless Headphone with Microphone. With the WH-CH520 headphones, you will enjoy high sound quality all day long. With up to 50 hours of battery life, stable connectivity, and enhanced call performance, meet the demands of your day. Thanks for choosing Sony. - Marco Sony_US

  • Rated 5 out of 5 stars

    Excellent Sony headphones

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed to upgrade my Sony headphones since they were defective. These upgraded Sony headphones will satisfy my needs very much also.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Ramon,

      Fantastic! You've made a great choice! Thank you very much for upgrading to our WH-CH520 Wireless Headphones. While we are sorry about what happened to your other Sony headphones, we are extremely pleased to know that the WH-CH520 perfectly suits your needs. With these headphones, you will enjoy high sound quality all day long. With up to 50 hours of battery life, stable connectivity, and enhanced call performance, meet the demands of your day.

      Thank you for the perfect star review and for choosing Sony!

      - Romeo Sony_US

  • Rated 4 out of 5 stars

    Cheap but decent

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good bang for your buck. I'm not a fan of on the ear headphones, but this was for a kid

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great product!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for the price, got it for my son and he loved it.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thank thank you for the great review, VictorV!

      We are so pleased to hear that you found the WH-CH520 headphones to be great for the price and that your son loved it! It is incredibly rewarding to know that a Sony product made such a positive gift.

      Thank you again for choosing Sony!

      Best regards, Gus, Sony Social Media Team sony-global

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great price headphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price headphone for my son. Sound great while on trips or listen music

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All my boys have a pair, and my daughter has a pink pair. They love them.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi User224074,

      It is truly wonderful to know that your whole family is enjoying their headphones and that the different colors were a hit with your children. Knowing that our products are bringing music and joy to your home is exactly what we strive for.

      Thank you for making Sony part of your family’s daily listening.

      Regards,
      Dominick sony-global

  • Rated 4 out of 5 stars

    Great product!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I only wish they folded for storage purposes. Otherwise, great product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great inexpensive wireless headphones

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quiet, clean, and comfortable. The headphone paired easily with my phone and my laptop and works as it should.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi philmworks,

      Fantastic! We are very happy to know your satisfaction with the very comfortable fit design, exceptional sound, ease of Bluetooth pairing, and superb performance of these headphones. With the WH-CH520 headphones, you will enjoy high sound quality all day long. With up to 50 hours of battery life, stable connectivity, and enhanced call performance, meet the demands of your day.

      Thank you very much for your purchase and for choosing the best brand, Sony!

      - Romeo Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great sound

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound and easy to set up. Glad I purchased the headphones.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Excellent Headsets

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This headsets have a very good quality, excellent product

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Sony headphones

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Decent headphones the sound quality is pretty good I expected more from Sony the ones I had similar were excellent

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Turned out Great

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are Great I was skeptical at first but they work Great.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thank you for the fantastic review, MariaL!

      We are so pleased to hear that your WH-CH520 headphones are working "Great" for you! We understand that buying a new product can sometimes lead to skepticism, and we're thrilled that these headphones exceeded your expectations and delivered excellent performance.

      Thank you again for choosing Sony!

      Best regards, Gus, Sony Social Media Team sony-global

  • Rated 5 out of 5 stars

    Great value for the price

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value for the price! Perfect purchase for use at the gym! This doesn't have a volume, button. Otherwise, they are perfect!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi TishTishB, Thank you for the 5-star rating! We're glad to hear you feel that the WH-CH520 is worth its price.
      Please take note that the right unit of the WHCH520 has physical volume - and + buttons. Hope this helps!

      With the WH-CH520 headphones, you will enjoy high sound quality all day long. With up to 50 hours of battery life, stable connectivity, and enhanced call performance, meet the demands of your day. Thanks for choosing Sony! -Sam Sony_US

  • Rated 5 out of 5 stars

    Durable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    best headphones for teens who break stuff. I bought them for both kids when I found out they were sharing it.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi RandallM,

      Amazing! You've made a great choice! We are truly delighted to know that you find our WH-CH520 perfect for your kids. With the WH-CH520 headphones, you will enjoy high sound quality all day long. With up to 50 hours of battery life, stable connectivity, and enhanced call performance, meet the demands of your day.

      Thank you very much for your purchase and for choosing Sony!

      - Romeo Sony_US

  • Rated 5 out of 5 stars

    Bought for a plane trip

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these for a long plane trip and they suit my needs very well. Lightweight and versatile

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Headphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Normal quality more than I expected it size is ok .

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Value

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got for my daughter to pair with her iPad 10. Works well and she likes them, so can’t complain. Light weight and easy to use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love them !!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent value for the money and after weeks of using the battery is still not dead Best gift ever !

    I would recommend this to a friend