Customer Ratings & Reviews
- Model:
- WHCH520/W
- SKU:
- 6594426
Rating by feature
- Sound Quality
Rating 4.6 out of 5 stars
- Battery Life
Rating 4.8 out of 5 stars
- Connectivity
Rating 4.7 out of 5 stars
Customers are saying
Customers recognize the WH-CH520 Wireless Headphone with Microphone for its clear sound quality, comfortable and lightweight design, and decent battery life. The headphones also offer good connectivity and a sleek design. Some customers have noted that the volume could be louder and that the headphones lack folding capabilities for improved portability. Overall, the headphones are well-received for their core features.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Sound quality
Buy A Pair
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These headphones are better than I thought they would be when I purchased them.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi GuyWithTooMuchTime,
Thank you for the 5-star rating and recommendation! Your satisfaction with your new headphones is greatly appreciated. With the WH-CH520 headphones, you will enjoy high sound quality all day long. With up to 50 hours of battery life, stable connectivity, and enhanced call performance, meet the demands of your day. Thank you for choosing Sony! - Kris
Great sound
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The headphone are not comfortable when people use very long lasting
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi HungTrang,
Thanks for sharing your thoughts! We're appreciate your feedback and will pass it along for future enhancement. We hope you have amazing moments with the WHCH520.
Thanks for choosing Sony.
-Eliab
Great product
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works perfect for the gym and they stay on my head
I would recommend this to a friend- Pros mentioned:Sound quality
Headphones
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good quality the sound is very good, would recommend this item.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi copper11,
Thanks for commenting! We are thrilled that you are satisfied with the very good sound & quality of the WH-CH520 Wireless Headphones. With the WH-CH520 headphones, you will enjoy high sound quality all day long. With up to 50 hours of battery life, stable connectivity, and enhanced call performance, meet the demands of your day.
Thank you for recommending our WH-CH520 and for choosing Sony!
- Romeo
- Pros mentioned:Sound quality
Quality Headphones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Feels great, good quality at a good price. Overall experience 10/10
I would recommend this to a friendBrand response from SonyListens
Posted .Hi BrianF, we're glad you like our product! With the WH-CH520 headphones, you will enjoy high sound quality all day long. With up to 50 hours of battery life, stable connectivity, and enhanced call performance, meet the demands of your day. Thank you choosing SONY! ~Earl
- Pros mentioned:Sound quality
Sony Bluetooth overhead headphones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome sound for the price definitely buying a second one
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Runitwest, we're glad you like the sound quality of our product. With the WH-CH520 headphones, you will enjoy high sound quality all day long. With up to 50 hours of battery life, stable connectivity, and enhanced call performance, meet the demands of your day. Thanks for choosing Sony. ~Earl
- Pros mentioned:Comfort, Connectivity
Okay with phones, awful with laptops
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.These are comfortable and light headphones. They charge quickly and connect easily. But the laptop audio and mic quality is AWFUL. I can only describe it as trying to speak to someone through a wall with the AC on. While the quality was much better while connected to my phone, it was not anything impressive by any means.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi OwennB,
While we are glad to know your satisfaction with the very comfortable fit & light weight design, quick charge feature, and ease of connection of the WH-CH520, we are really sorry if you are experiencing an issue when using it with your laptop. This is certainly not the experience we were hoping you would have. Please allow us to help you and turn this into a better experience. If you haven't tried yet, please perform our suggested troubleshooting steps on these articles to isolate the problem:
There is no audio or poor audio after pairing the headphones to a computer - https://www.sony.com/electronics/support/wireless-headphones-bluetooth-headphones/wh-ch520/articles/00029577
How to use Bluetooth headphones for video calls on a computer - https://www.sony.com/electronics/support/wireless-headphones-bluetooth-headphones/wh-ch520/articles/00250089
Low sound quality - https://helpguide.sony.net/mdr/2958/v1/en/contents/TP1000776831.html
I hope this helps.
Should you need more information/technical assistance with our product, please feel free to message us and we'll be more than happy to assist you. You may send us an email at socialsupport@am.sony.com with the following:
Name:
BestBuy Username:
Model Number:
Issue:
Telephone Number:
We value you, and thanks for choosing Sony.
Best regards,
Romeo
Sony Social Support
It is an awesome and convenient headphone.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This haed phone is handy easy to install and use. It's been of great help with my school work.
I would recommend this to a friend- Pros mentioned:Sound quality
Good
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good product At first didn’t even think it will sound good
I would recommend this to a friendBrand response from SonyListens
Posted .Hi AgustinM,
Thanks for commenting! You've definitely made a great choice! We are so happy to know your satisfaction with the amazing sound quality of these headphones. With the WH-CH520 headphones, you will enjoy high sound quality all day long. With up to 50 hours of battery life, stable connectivity, and enhanced call performance, meet the demands of your day.
Thank you very much for the perfect star review and for choosing Sony!
- Romeo
- Pros mentioned:Sound quality
Great Headphones
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought these for my SIL. He loves them. Great quality for price.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi FrancisN,
That's awesome! We're very happy that he loves his new Sony WHCH520. Quality product for reasonable price. With the WHCH520 headphones, you will enjoy high sound quality all day long. With up to 50 hours of battery life, stable connectivity, and enhanced call performance, meet the demands of your day. Enjoy and thank you for choosing Sony! - Marco
- Pros mentioned:Sound quality
5 Stars
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.As described. Good quality, volume, sound recommend.
I would recommend this to a friend Official review
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good headphones for the price, highly recommend it.
I would recommend this to a friend- Pros mentioned:Comfort
☺️
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Pretty good and very comfortable. Enjoyable to easily accessible
I would recommend this to a friendBrand response from SonyListens
Posted .Hi BrianG,
Great! We're glad that you like the comfort and user-friendly functions of the headphones. The WHCH520 headphones allow you to enjoy high-quality sound all day long with up to 50 hours of battery life, stable connectivity, and enhanced call performance. They will make your music more natural with our Digital Sound Enhancement Engine (DSEE) which restores the harmonics and liveliness lost during typical music compression, for a more authentic performance. These are also 360 Reality Audio-compatible so you can fully immerse yourself in sound all around you. Thank you for choosing Sony!
-Ralph
- Pros mentioned:Sound quality
Great product.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product, highly recommend it to everyone. Great.
I would recommend this to a friend - Pros mentioned:Sound quality
Great WFH headphones
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great quality headphones. Use them for work while working from home.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi ChrisG, Perfect! We're glad you like the overall quality of these headphones. Enjoy high sound quality all day long. The WH-CH520 headphones with up to 50 hours of battery life, stable connectivity, and enhanced call performance, meet the demands of your day. And for total convenience, these Bluetooth® headphones can be paired with two Bluetooth® devices at the same time. So when a call comes in, your headphones know which device is ringing and connects to the right one automatically. Thanks for choosing Sony! -Sam
- Pros mentioned:Sound quality
Great Product
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good quality an sound for the Price. Sony is awesome.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi ArthurG,
Amazing! You've made a great choice! We are so happy to know your satisfaction with the superb sound quality and reasonable price of these headphones. With the WH-CH520 headphones, you will enjoy high sound quality all day long. With up to 50 hours of battery life, stable connectivity, and enhanced call performance, meet the demands of your day.
Thank you very much for your purchase and for choosing Sony!
- Romeo
- Pros mentioned:Sound quality
Nice purchase
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Comfortable to use, with nice sounds, it’s a good purchase
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Alyssa,
You certainly made a great choice! We are truly delighted to know your satisfaction with the very comfortable fit design and superb sound quality of these headphones. With the WH-CH520 headphones, you will enjoy high sound quality all day long. With up to 50 hours of battery life, stable connectivity, and enhanced call performance, meet the demands of your day.
Thank you very much for your purchase and for choosing Sony!
- Romeo
Good quality for price, bit small.
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.For the money it will definitely do the work, I’d say that having big ears won’t help.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi ICAP, thanks for the 5-star rating! We're glad you like your new Sony - WH-CH520 Wireless Headphones, they offer an excellent value for their price, thanks for choosing Sony, regards. - Dominick
- Pros mentioned:Sound quality
Great Headset.. Value for money
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worth the headset for the dollar we pay!! Definitely recommend this headset.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Ajith,
Amazing! We are so happy to know that you are satisfied with the exceptional sound quality and reasonable price of the WH-CH520 Wireless Headphones. With the WH-CH520 headphones, you will enjoy high sound quality all day long. With up to 50 hours of battery life, stable connectivity, and enhanced call performance, meet the demands of your day.
Thank you very much for the perfect star review and for choosing Sony!
- Romeo
Wireless Headphones
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good wireless headphones for the price. Very easy to use and to charge.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Snoopy,
Fantastic! We are so happy to know that you are satisfied with the ease of use, reasonable price, and superb performance of the WH-CH520. With the WH-CH520 headphones, you will enjoy high sound quality all day long. With up to 50 hours of battery life, stable connectivity, and enhanced call performance, meet the demands of your day.
Thank you very much for your purchase and for choosing Sony!
- Romeo