Customer Ratings & Reviews
- Model:
- WHCH520/W
- SKU:
- 6594426
Rating by feature
- Sound Quality
Rating 4.6 out of 5 stars
- Battery Life
Rating 4.8 out of 5 stars
- Connectivity
Rating 4.7 out of 5 stars
Customers are saying
Customers are impressed with the WH-CH520 Wireless Headphone's sound quality, unbeatable battery life, and comfortable, lightweight design. Many appreciate the seamless wireless connectivity, excellent price, and easily adjustable fit. While the bass is also a positive for some, a few customers have noted concerns regarding volume clarity and compatibility with certain devices.
This summary was generated by AI based on customer reviews.
I really enjoy these headphones!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent wireless headphones! I use them in the gym, while I read, or even while I do chores around the house.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi RodolfoM, That's great! We're very pleased to hear that you're having a great time using them in the gym, while you read, and even while doing chores. Enjoy high sound quality all day long. The WH-CH520 headphones with up to 50 hours of battery life, stable connectivity, and enhanced call performance, meet the demands of your day. And for total convenience, these Bluetooth® headphones can be paired with two Bluetooth® devices at the same time. So when a call comes in, your headphones know which device is ringing and connects to the right one automatically. Thanks for choosing Sony! -Sam
Headphones
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This was a gift for my grandson and he loves them.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi CarolB!
Thanks so much for sharing that feedback with us. It is most rewarding to hear that your grandson loves his WH-CH520 headphones!
We hope he's making good use of the features, like the customizable sound through the Sony | Sound Connect app and the handy Multipoint Connection that lets him easily switch between two devices, like a phone and a tablet.
We appreciate your decision to go with Sony!
Best regards,
Estefany
Value purchase
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We've owned some of the more expensive headsets. This one is great for the price.
I would recommend this to a friendSony Headphone
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love the headphones but hate the plastic around the ear, it comes off a lot. It will go back on just takes a little time
I would recommend this to a friendBrand response from SonyListens
Posted .Hi BJH1,
Thanks so much for reaching out and sharing your feedback about the WH-CH520 headphones. We really appreciate you taking the time to point out the issue with the plastic coming off around the ear.
That's definitely not the experience we want you to have, and we sincerely apologize for the inconvenience and the time you have to spend putting it back on. Your feedback about the durability and fit of that specific plastic part is really important.
For a potential fix, you can often find replacement ear pads for the WH-CH520 online. These replacements usually come with a new, fresh plastic ring/disc, which might have a tighter fit.
For an official replacement part, you can check with our service partner here: https://encompass.com/item/13360016/Sony/9-301-016-93/
We're always looking for ways to improve, and honest insights like yours help us make sure our future designs are even better.
Thanks for choosing Sony!
Best regards,
Estefany
Battery amazing, comfort is not really great.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.As I try many headsets, I found the battery life is proven satisfactory. One star off for comfortability. I wouldn't recommend using this headset for longer use.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Benkai101, We're glad that you are impressed with the battery life of the headphones. Our WHCH520 headphones allow you to enjoy high-quality sound all day long with up to 50 hours of battery life, stable connectivity, and enhanced call performance. They will make your music more natural with our Digital Sound Enhancement Engine (DSEE) which restores the harmonics and liveliness lost during typical music compression, for a more authentic performance. These are also 360 Reality Audio-compatible so you can fully immerse yourself in sound all around you. This should fit any head size. The good thing is the sliders are fully adjustable so you can adjust the length of the headband. Thank you for your purchase. Enjoy! Craig
- Pros mentioned:Sound quality
Amazing Headphones!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Straight out of the package these headphones have been absolutely amazing when I’m doing homework or just watching videos.
I would recommend this to a friendBrand response from SonyListens
Posted .That's wonderful, Freddy! We're glad to hear that you are impressed with your new Sony CH520 Wireless headphones. With the WH-CH520 headphones, you will enjoy high sound quality all day long. With up to 50 hours of battery life, stable connectivity, and enhanced call performance, meet the demands of your day. Thank you very much for your purchase and for choosing Sony! - Craig
Great headphones
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best quality and price for a Sony product, simply amazing battery life
I would recommend this to a friend- Pros mentioned:Sound quality
Great Quality Headphones
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My niece loved the headphones immediately. Great sound quality. They look sleek and sharp as well.
I would recommend this to a friend Excelent
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My son loves his hearing aids, he uses them every day and they adapt to his comfort.
I would recommend this to a friendHeadphones
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought them for a flight. Worked wonderfully and made me able to watch the movie with my hearing aides in.
I would recommend this to a friendBrand response from SonyListens
Posted .That's awesome, Abigwend! We're glad that you are impressed with the sound quality and noise cancelling feature of the headphones. The WH-CH520 headphones with up to 50 hours of battery life, stable connectivity, and enhanced call performance, meet the demands of your day. And for total convenience, these Bluetooth® headphones can be paired with two Bluetooth® devices at the same time. So when a call comes in, your headphones know which device is ringing and connects to the right one automatically. Thanks for choosing Sony! -Craig
- Pros mentioned:Sound quality
Sony headset
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The quality is sound is great. Had a quick shopping at the best buy shop.
I would recommend this to a friend Sonys
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My daughter loves these. Her favorite part was the color.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi BrandonW,
That's wonderful! We're thrilled that your daughter loves her WH-CH520 Wireless Headphones and that the Cappuccino color was a favorite. We hope she enjoys the great sound and comfort too!
Thanks for choosing Sony.
Best regards, Eliab
Size for a girl is perfect
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this headphones for my girl.. she love the color and the size for her is perfect
I would recommend this to a friendBrand response from SonyListens
Posted .Hi SheidaH,
That's wonderful! We're happy to hear the WH-CH520 headphones are the perfect fit and that she loves the Cappuccino color.
Thanks for choosing Sony.
Best regards,
Eliab
Sony - WH-CH520 Wireless Headphone with Microphone
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.La batería es realmente Duradera Fácil de usar Bueno y económico 100%. Recomendado
I would recommend this to a friendBrand response from SonyListens
Posted .Hola PEDROJ,
¡Muchas gracias por su reseña! Nos alegra mucho saber que está disfrutando de la larga duración de la batería de sus audífonos WH-CH520 y que los encuentra fáciles de usar y económicos. Agradecemos su recomendación del 100%.
Gracias por preferir Sony.
Sinceramente,
Eliab
A little to loose
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Would have given it 5 star but it just doesn’t fit tight enough on the head.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi AthenaG,
We are glad to hear you are otherwise satisfied with the WH-CH520 Wireless Headphones! We understand your concern regarding the fit; this model is designed for a lightweight, comfortable feel, but we appreciate your feedback that the clamping force could be tighter for a more secure fit on the head.
Thanks for choosing Sony.
Best regards, Eliab
Favorite headphones
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These are my favorite headphones. I use them every day to watch tv. My daughter also has a pair that are her favorites and they get heavy use.
I would recommend this to a friend- Pros mentioned:Sound quality
Love them
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound, easy set up. These are the best workout over the ear headphones
I would recommend this to a friend Inexpensive/great
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great replacement for my more expensive headset just goes to show expensive isn’t always better
I would recommend this to a friendBrand response from SonyListens
Posted .Hi gee555!
It's truly wonderful to know that our WH-CH520 headphones are working so well for you.
These headphones were designed to deliver a rich, clear sound and a comfortable fit, so you can enjoy your music all day.
We really appreciate you choosing Sony!
Best regards,
Estefany
- Pros mentioned:Sound quality
Good headphones that last
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These headphones are quality and I am glad I purchased them.
I would recommend this to a friend - Pros mentioned:Sound quality
Nice sound and easy to pair.
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great headset. Super easy to link up to Bluetooth and the sound is very nice.
I would recommend this to a friend