Year-End SaleEnds 1/1/26. Limited quantities. No rainchecks.

Skip to content
Gift Ideas
Main Content

Customer Ratings & Reviews

Your price for this item is $38.00
The comparable value price is $68.00

Customer reviews

Rating 4.6 out of 5 stars with 2064 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

  • Connectivity

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers recognize the WH-CH520 Wireless Headphone with Microphone for its clear sound quality, comfortable and lightweight design, and decent battery life. The headphones also offer good connectivity and a sleek design. Some customers have noted that the volume could be louder and that the headphones lack folding capabilities for improved portability. Overall, the headphones are well-received for their core features.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 77 Showing 1,521-1,540 of 2,064 reviews
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Good entry level headphones

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound is good the price is right. My daughter uses these non-stop.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    headphones

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality and good noise canceling . It is the hest value

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Chromebook,

      Fantastic! We are so happy to know your satisfaction with the amazing quality of the WH-CH520 Wireless Headphones. With the WH-CH520 headphones, you will enjoy high sound quality all day long. With up to 50 hours of battery life, stable connectivity, and enhanced call performance, meet the demands of your day.

      Thank you for your purchase and for choosing Sony!

      - Romeo Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Noice canceling headphones

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product Juarez wished it say off when holding down the power button.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Rwdavis22461,

      Thank you for the 5-star rating! We are sorry, but this model does not voice guidance when the headset is turned on or off. For more details about the voice guidance, please refer to this link: https://helpguide.sony.net/mdr/2958/v1/en/contents/TP1000777045.html

      Despite your concerns, we're truly happy that you are enjoying its premium features and overall performance. Enjoy high sound quality all day long. The WH-CH520 headphones with up to 50 hours of battery life, stable connectivity, and enhanced call performance, meet the demands of your day. With Digital Sound Enhancement Engine (DSEE) restores the harmonics and liveliness lost during typical music compression, for a more authentic performance. You can even tailor music to your own taste with EQ settings on the Sony | Headphones Connect app, for a personalized listening experience. Thank you for choosing Sony! -Jess Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    .

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didn't try yet but I read a lot ofacctual rewievs so why not.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi BrenoB, Thank you for choosing Sony! With the WHCH520 you can stay powered up for days! With up to 50 hours of battery life, you can listen to your favorite music without worrying about running out of charge. And, if your headphones battery is running low, a 3-minute quick-charge can give you 1.5 hours of listening time. -Carl Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Excellent

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can use few days with excellent sound and aforfable for my ears.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Jose,

      Thanks for commenting! We are extremely pleased to hear your satisfaction with the exceptional sound quality and reasonable price of our WH-CH520. With up to 50 hours of battery life, stable connectivity, and enhanced call performance, meet the demands of your day. Thank you for purchasing our WH-CH520 and for choosing Sony!

      - Romeo Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Superb

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent. Sound is awesome. No issues at all. Connects automatically

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi HaseenaB,

      Amazing! We are so happy to know your satisfaction with the exceptional sound quality, Bluetooth connectivity, and superb performance of the WH-CH520. With the WH-CH520 headphones, you will enjoy high sound quality all day long. With up to 50 hours of battery life, stable connectivity, and enhanced call performance, meet the demands of your day.

      Thank you very much for your purchase and for choosing Sony!

      - Romeo Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great functionally

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best headphones I got I totally recommend them to anyone else.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Ethan, That's awesome! We're thrilled to hear that you feel the WH-CH520 is the best headphones you've ever owned. Good to know you're enjoying the amazing features and overall sound quality of the unit. Our WHCH520 headphones allow you to enjoy high-quality sound all day long with up to 50 hours of battery life, stable connectivity, and enhanced call performance. They will make your music more natural with our Digital Sound Enhancement Engine (DSEE) which restores the harmonics and liveliness lost during typical music compression, for a more authentic performance. These are also 360 Reality Audio-compatible so you can fully immerse yourself in sound all around you. Thank you for your purchase and for the 5-star rating! -Jess Sony_US

  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Good

    |
    |
    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty good compared to otger brands at the same price point.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great headphones

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are great, the quality and sound is excellent

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi KinaS, Amazing! We're glad you like the great quality and excellent sound of your Sony WH-CH520. Enjoy high sound quality all day long. The WH-CH520 headphones with up to 50 hours of battery life, stable connectivity, and enhanced call performance, meet the demands of your day. And for total convenience, these Bluetooth® headphones can be paired with two Bluetooth® devices at the same time. So when a call comes in, your headphones know which device is ringing and connects to the right one automatically. Thanks for choosing Sony! -Sam Sony_US

  • Rated 1 out of 5 stars

    Not for me

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If I could give this a zero, I would, I believe that these were used not even refurbished because they were coming and somebody else’s name. I couldn’t clear that out. These didn’t last very long. They didn’t stay connected to the Bluetooth. I was connecting them to simply put I understand that a lot of people had really good reviews on these, which is why I purchased them, but my experience was not such. It was a very bad experience. I would never purchase a brand again. My granddaughter loves Bose and if I were to buy a headset in the future, that’s what I would purchase was a Bose and another thing the price that I got the Sony for were extremely cheap at the time on sale I think or clearance I can’t remember it was a year ago. I don’t believe I would’ve purchased some. Otherwise I wish I hadn’t because I wound up throwing them away and because they were storing information, I literally tore the wires off toward the ear pads right off cut the wire so that if somebody were to find them in the trash, they could never use them. I hope that this review helps and please understand this is an honest review. I did not even have these headphones for a month before I destroyed them and threw them away

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi CHELL,
      Thanks for reaching out and sharing your experience with the WH-CH520 headphones. We're really sorry to hear about all the trouble you had. It sounds like a truly frustrating situation and we completely understand why you're so upset.

      We want to sincerely apologize for the issues you faced. That's definitely not the quality we aim for and it's disappointing to hear that your experience didn't match the positive reviews you saw.

      We take your feedback seriously and what you've shared about the headphones not working as they should is very helpful for us. It's clear that your experience was a bad one and we're sorry that you've been turned off from our brand. We appreciate you taking the time to let us know what happened.

      We know you've already moved on, but if you ever change your mind and would like to give us another chance in the future, we'd appreciate it.

      Thank you for considering Sony products and for letting us know about your experience.
      Sincerely,
      Estefany Sony_US

  • Rated 5 out of 5 stars

    Recommended for kids.

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for the price. Paira with Apple products seamlessly.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi MOCHAVILLE, we're glad you like our product! With the WH-CH520 headphones, you will enjoy high sound quality all day long. With up to 50 hours of battery life, stable connectivity, and enhanced call performance, meet the demands of your day. Thank you very much for your purchase and for choosing Sony! ~Earl Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great bargain

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good bargain great sound definitely recommend for anyone on the go!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi CarinaB, Fantastic! We're glad you're enjoying the great sound quality of your Sony WHCH520. With the WH-CH520 headphones, you will enjoy high sound quality all day long. With up to 50 hours of battery life, stable connectivity, and enhanced call performance, meet the demands of your day. Thanks for choosing Sony! -Sam Sony_US

  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Great product

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, I can sync with cell phone & my work phone. Nice listening sound.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Mr

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound quality and perfect for me as I have severe hearing loss

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      That's amazing, SharadD! We are extremely pleased to hear that it suits your needs. With the WH-CH520 headphones, you will enjoy high sound quality all day long. With up to 50 hours of battery life, stable connectivity, and enhanced call performance, meet the demands of your day. Thank you very much for your purchase and for choosing Sony! - Romeo Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Good

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Item is extremely good and i will recommend it to anyone

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi EduafoM, Amazing! We're glad that you are enjoying your new headphones. Enjoy high sound quality all day long. The WH-CH520 headphones with up to 50 hours of battery life, stable connectivity, and enhanced call performance, meet the demands of your day. With Digital Sound Enhancement Engine (DSEE) restores the harmonics and liveliness lost during typical music compression, for a more authentic performance. You can even tailor music to your own taste with EQ settings on the Sony | Headphones Connect app, for a personalized listening experience. Thank you for choosing Sony. Erin Sony_US

  • Rated 5 out of 5 stars

    Present

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son loves them! I got the brown color for his 18th birthday.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi ReginaB, Happy belated birthday to your son! You've made an excellent choice giving him the Sony - WH-CH520 as a gift. With the 50-hour battery life, he will have enough power and great sound quality to enjoy his favorite music wherever he goes, we hope this continues to be a pleasant experience for him. Thank you for choosing Sony, regards. -Dominick Sony_US

  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    OK for price

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good sound 5, comfort & control 3 Not secure enogh for workout use.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Headphones

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought these for my son for Christmas. Great product

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sony headphones

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great item for the boys and girls in our houses, the best at that price

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi NelsonG, We're glad that you are enjoying your new headphones. Enjoy high sound quality all day long. The WH-CH520 headphones with up to 50 hours of battery life, stable connectivity, and enhanced call performance, meet the demands of your day. With Digital Sound Enhancement Engine (DSEE) restores the harmonics and liveliness lost during typical music compression, for a more authentic performance. You can even tailor music to your own taste with EQ settings on the Sony | Headphones Connect app, for a personalized listening experience. Thank you for choosing Sony. Erin Sony_US

  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Pretty Good

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality and surprisingly comfortable for on-ear headphones.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello OwenC, We are glad that you like the quality of your new Sony headphones. Our WHCH520 headphones allow you to enjoy high-quality sound all day long with up to 50 hours of battery life, stable connectivity, and enhanced call performance. They will make your music more natural with our Digital Sound Enhancement Engine (DSEE) which restores the harmonics and liveliness lost during typical music compression, for a more authentic performance. These are also 360 Reality Audio-compatible so you can fully immerse yourself in sound all around you. Thank you for your purchase. Enjoy! Vincent Sony_US