Customer Ratings & Reviews
- Model:
- WHCH520/W
- SKU:
- 6594426
Rating by feature
- Sound Quality
Rating 4.6 out of 5 stars
- Battery Life
Rating 4.8 out of 5 stars
- Connectivity
Rating 4.7 out of 5 stars
Customers are saying
Customers recognize the WH-CH520 Wireless Headphone with Microphone for its clear sound quality, comfortable and lightweight design, and decent battery life. The headphones also offer good connectivity and a sleek design. Some customers have noted that the volume could be louder and that the headphones lack folding capabilities for improved portability. Overall, the headphones are well-received for their core features.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Sound quality
Great choice
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased to use during workouts! Love the quality.
I would recommend this to a friend Great Value
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great performance for the price you pay. Not great but not bad.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JoesBestBuys,
Thanks for commenting! We are happy to know your satisfaction with the superb performance and reasonable price of the WH-CH520 Wireless Headphones. With the WH-CH520 headphones, you will enjoy high sound quality all day long. With up to 50 hours of battery life, stable connectivity, and enhanced call performance, meet the demands of your day.
Thank you very much for your purchase and for choosing Sony!
- Romeo
Headphones
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I always use these. I had some before, but I lost them, but they are a good product seriously
I would recommend this to a friend- Pros mentioned:Battery life
Good but that’s it
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best Buy’s customer service was excellent, but these were great for battery life not much else. Not very loud, no base no noise reduction. You are paying for the name Sony and warranty. Good but that’s about it. Expected more for this price point. Not studio quality more, but not this.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi DavidW, Thank you for the feedback on your experience with your Sony WHCH520. While we're glad you like the great battery life, we regret to hear that the volume level and overall sound quality did not live up to your expectations. To ensure optimal listening experience, please follow the troubleshooting steps on this link:
https://helpguide.sony.net/mdr/2958/v1/en/contents/TP1000776823.html
https://helpguide.sony.net/mdr/2958/v1/en/contents/TP1000776831.html
The WHCH520 doesn't have a noise cancelling feature. I'd suggest going up a notch and check out the Sony WH-CH720N if you're looking for an excellent noise cancelling headphones. And for top notch, premium noise cancelling headphones, I'd recommend checking out the WH1000XM4 and WH1000XM5. Hope this helps!
Enjoy high sound quality all day long. The WH-CH520 headphones with up to 50 hours of battery life, stable connectivity, and enhanced call performance, meet the demands of your day. And for total convenience, these Bluetooth® headphones can be paired with two Bluetooth® devices at the same time. So when a call comes in, your headphones know which device is ringing and connects to the right one automatically. Thanks for choosing Sony!
-Sam
Good for the money
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good for the money. Not really noise cancelling, but good and easy to use.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi PJG49,
Amazing! We are so grateful to know your satisfaction with the ease of use and superb performance of the WH-CH520. We truly appreciate your input the noise canceling and we are sorry if these headphones doesn’t have it.
With the WH-CH520 headphones, you will enjoy high sound quality all day long. With up to 50 hours of battery life, stable connectivity, and enhanced call performance, meet the demands of your day.
Thank you very much for your purchase and for choosing Sony!
- Romeo
Everyday value headphones
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Solid headphones. Nothing too special, but a pretty solid value.
I would recommend this to a friendWH-CH520
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.problem pairing with my unit; vert poor sound quality; charges last for shorter time than stated!
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi AHMADE, thanks for reaching out about your WH-CH520 headphones. We're sorry to hear you're having trouble with them, it's definitely not the experience we want you to have.
We're here to help and would be happy to provide some troubleshooting steps to get this resolved.
-For the pairing issue, try initializing your headphones.
Turn off the headset and remove the USB Type-C cable. Press and hold the (power) button and (volume –) button for about 10 seconds or more. When the initializing is complete, the indicator (blue) flashes 4 times.
For detailed instructions, kindly visit the following link: https://helpguide.sony.net/mdr/2958/v1/en/contents/TP1000783325.html
-If the sound quality is still off, double-check that no other devices are interfering and make sure they’re not too far from your phone or computer when in use. Also, make sure any audio enhancements or EQ settings on your device are set properly.
-Battery life can be affected by volume levels, the codec used, or even the age of the headphones. If you’re getting a lot less than the stated time, do a full charge (leave them plugged in for at least 3–4 hours) and see if that helps.
If you've already tried these and the issues persist, we strongly suggest to reach out to our support team at https://us.esupport.sony.com/support/s/support-contact?language=en_US&category=headphones
Thanks for considering Sony and for letting us know about these issues.
Sincerely,
Estefany
- Pros mentioned:Comfort
Pretty Decent
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Headphones are loud and comfortable, budget friendly
I would recommend this to a friendBrand response from SonyListens
Posted .Hi amunoz,
Amazing! We are truly happy hear your satisfaction with the incredible sound quality, very comfortable fit design, and reasonable price of the WH-CH520 Wireless Headphones. With the WH-CH520 headphones, you will enjoy high sound quality all day long. With up to 50 hours of battery life, stable connectivity, and enhanced call performance, meet the demands of your day.
Thank you very much for your purchase and for choosing Sony!
- Romeo
- Pros mentioned:Sound quality
Good for the price
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like over the ear, so these work well for an inexpensive product
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JohnnyB, We're glad that these headphones work well. Enjoy high sound quality all day long. The WH-CH520 headphones with up to 50 hours of battery life, stable connectivity, and enhanced call performance, meet the demands of your day. With Digital Sound Enhancement Engine (DSEE) restores the harmonics and liveliness lost during typical music compression, for a more authentic performance. You can even tailor music to your own taste with EQ settings on the Sony | Headphones Connect app, for a personalized listening experience. Thank you for choosing Sony. Erin
- Pros mentioned:Sound quality
Nice for a kids gift.
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very nice headphones for a reasonable price. Sony is a great product.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Palsmith09,
Awesome! We are so happy to hear your satisfaction with the superb performance of the WH-CH520 Wireless Headphones for its price. We are also delighted to know that you find it perfect as a gift. With the WH-CH520 headphones, you will enjoy high sound quality all day long. With up to 50 hours of battery life, stable connectivity, and enhanced call performance, meet the demands of your day.
Thank you so much for the 5-star review and for commending Sony!
- Romeo
Excellent
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent quality headset. Easy to use and convenient.
I would recommend this to a friendgood quality
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.omg i love this product. Nothing to compare. And the price is just too good
I would recommend this to a friend- Pros mentioned:Sound quality
Product
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sound is good but they break easily We returned and got a new one but it broke also a week later..
No, I would not recommend this to a friend Sony WH-CH520 Wireless Headphones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.On/Off button is very hard to operate. I almost didn't recommend this unit. In addition to above issue, after a few hours they are uncomfortable. What do you expect for the price?
I would recommend this to a friendAdequate, but small.
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This was for my son. The quality of sound on this wasn't as good as the JBL Tune 660NC that he eventually got and the pads were a bit on the small side making it less comfortable. He's a drummer and wanted comfortable over-the-ear style, BT headphones. Certainly less expensive than the JBL Tune 660NC, but didn't work for his needs.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi PapaCraft,
Thank you for your time writing this review. We're sorry to hear that our WHCH520 headphones did not meet your son's needs and expectations. Sony values the opinions of customers and is always striving to provide the best experience possible. You may find this link helpful with steps to try if the sound quality is low: https://helpguide.sony.net/mdr/2958/v1/en/contents/TP1000776831.html
If you feel discomforts while wearing the headset, try extending the slider and adjust the orientation of the left and right units so that each earpad fits snugly over each part of your ear. If you put on the headset without adjusting the slider, the headset may not be positioned properly on your head, resulting in discomfort. For reference: https://helpguide.sony.net/mdr/2958/v1/en/contents/TP1000781372.html
Our WHCH520 headphones allow you to enjoy high-quality sound all day long with up to 50 hours of battery life, stable connectivity, and enhanced call performance. They will make your music more natural with our Digital Sound Enhancement Engine (DSEE) which restores the harmonics and liveliness lost during typical music compression, for a more authentic performance. These are also 360 Reality Audio-compatible so you can fully immerse yourself in sound all around you. We've taken note of your feedback and thanks again for purchasing Sony. - Kris
For young kids - too small for adults
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good brand, small size, not for adults - young kids
I would recommend this to a friendSony Wh-Ch520
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought these for my daughter and she is very happy with them. The only issue we had is that we couldn't connect them to an old MPOW wireless receiver that we tried to set up for her to use with an analog Korg drum machine. She uses them for her phone and they work great.
I would recommend this to a friendCheapest choice for a great experience
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great for hearing news! Could de a little better for music
I would recommend this to a friendBrand response from SonyListens
Posted .Hi RudimarB,
Thanks for commenting! We are thrilled to know your satisfaction with the exceptional performance of the WH-CH520 Wireless Headphones. We greatly appreciate your input when playing music. To ensure you are getting the most out of your headphones, please make sure you have downloaded the Sony Headphones Connect app. There you will find all sorts of tools like an equalizer to fine-tune your WH-CH520 and maximize its volume to your liking.
ref: https://helpguide.sony.net/mdr/2958/v1/en/contents/TP1000776844.html?search=equalizer
With the WH-CH520 headphones, you will enjoy high sound quality all day long. With up to 50 hours of battery life, stable connectivity, and enhanced call performance, meet the demands of your day.
Thank you so much for your purchase and for choosing Sony!
Romeo
- Pros mentioned:Sound quality
Great headphones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Arise quick,and Great sound headphone would buy again A+++
I would recommend this to a friendBrand response from SonyListens
Posted .Hi GaryB, We're very happy to hear this feedback! Good to know you're enjoying the great sound quality of your Sony WHCH520. With the WH-CH520 headphones, you will enjoy high sound quality all day long. With up to 50 hours of battery life, stable connectivity, and enhanced call performance, meet the demands of your day. Thanks for choosing Sony! -Sam
good
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good. However my ears get tired of the pressure, so i cannot wear the headphones more than an hour.
I would recommend this to a friend