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Customer reviews

Rating 4.6 out of 5 stars with 2394 reviews

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Rating by feature

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

  • Connectivity

    Rating 4.7 out of 5 stars

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94%would recommend to a friend

Customers are saying

Customers are impressed with the WH-CH520 Wireless Headphone's sound quality, unbeatable battery life, and comfortable, lightweight design. Many appreciate the seamless wireless connectivity, excellent price, and easily adjustable fit. While the bass is also a positive for some, a few customers have noted concerns regarding volume clarity and compatibility with certain devices.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 82 Showing 1,621-1,640 of 2,394 reviews
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Bluetooth headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Use everyday, grandson loves them!! Recommend highly as

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Worth the money

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Highly recommend it for working out. It'll keep the noice away and the bass inside.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi BryanR,

      Thanks for commenting! We are truly delighted to hear your satisfaction with the incredible performance of the WH-CH520, especially when using it for work out. With the WH-CH520 headphones, you will enjoy high sound quality all day long. With up to 50 hours of battery life, stable connectivity, and enhanced call performance, meet the demands of your day.

      Thank you very much for your purchase and for choosing Sony!

      - Romeo Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    BT headphones

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm happy with these headphones. Awesome deal, definitely would recommend

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Easy to use

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to sync and easy to use! Was able to easliy sync to two different devices. Good sound.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Crog,

      Very nice! We're glad to hear that you like the smart feature of the headphones. High quality sound and comfortable, all-day listening in a wireless headphone. The WH-CH520 have an ultra-long battery life of up to 50 hours and a 3-minute quick charge gives you up to 1.5 hours of audio playback. Thank you for choosing Sony!

      -David Sony_US

  • Rated 3 out of 5 stars

    Headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They’re very aesthetically pleasing and comfortable to wear but the highest volume isn’t loud, at least to cancel out anything surrounding me.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Pain

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality, but the sizing of the part that goes on your ear is small. It becomes uncomfortable after a while. I mainly use them for online schooling classes and i have to sit with the headphones just squeezing my ear. Because of this, i will have to buy a different brand.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect gift ever

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My husband love it so much,so cool and convenient to use anytime if he laying down he can use it without hassle

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Sony wireless headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these for my daughter, and she loves them—good quality for the price.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi KimM, We are glad that your daughter loves her Sony wreless headphones. Our WHCH520 headphones allow her to enjoy high-quality sound all day long with up to 50 hours of battery life, stable connectivity, and enhanced call performance. They will make her music more natural with our Digital Sound Enhancement Engine (DSEE) which restores the harmonics and liveliness lost during typical music compression, for a more authentic performance. These are also 360 Reality Audio-compatible so she can fully immerse herself in sound all around her. Thank you for trusting Sony! Vincent Sony_US

  • Rated 5 out of 5 stars

    Amazing headohones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s been my favorite headphones. I use it on my phone, tv, laptop. Basically everything

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi SaeedaB,
      Thanks for your feedback! It's great to hear that you are able to connect the WH-CH520 without any problems with your devices.

      Designed with comfort in mind, the WH-CH520 headphones are lightweight and feature soft earpads, additional head cushion and silent joints so you can enjoy your favorite music and podcasts all day long.

      We appreciate you choosing Sony!
      Best regards,
      Estefany sony-global

  • Rated 5 out of 5 stars

    Earphones

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good value for the money and setting up was very easy

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi RetiredUser,
      Thank you for sharing your feedback with us! It brings us great joy to hear that you found the WH-CH520 to be a good value and easy to set up.

      This model is designed to offer a comfortable fit with clear sound quality, along with long battery life to keep you connected for hours.

      Thank you for putting your trust in Sony!
      Best regards,
      Estefany sony-global

  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Good price, mild discomfort

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall they sound great, the only downside is whenever you use them for a long time it’ll hurt your ears

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Sony

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The headphones r good but very fragile but good for price

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Happy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Súper price and excelente noice on of the best product

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They're good untill you drop them you could barely hear

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello JeshaB,

      Thank you for choosing Sony!

      It's a true pleasure to hear that you appreciate the WHCH520 headphones' quality. We’re sorry to hear about the issue after dropping them and understand how frustrating that can be. Your feedback is important to us, and we appreciate you sharing your experience.

      Best regards,
      -Fred sony-global

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Will buy again

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headphones for noise cancellation all you hear is your music and the sound is terrific

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi StevenW,

      Fantastic! You've made a great choice! We are so grateful to know your satisfaction with the exceptional sound quality of the WH-CH520 Wireless Headphones. With the WH-CH520 headphones, you will enjoy high sound quality all day long. With up to 50 hours of battery life, stable connectivity, and enhanced call performance, meet the demands of your day.

      Thank you very much for the perfect star review and for choosing Sony!

      - Romeo Sony_US

  • Rated 4 out of 5 stars

    Sony

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Solid headphones; easy to use and connect to device. Sound is average and doesn't come w/ a case but value is great

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi RickyRic,

      Fantastic! We are extremely pleased to know your satisfaction with the ease of use, great Bluetooth connectivity, reasonable price, and superb performance of these headphones. With the WH-CH520 headphones, you will enjoy high sound quality all day long. With up to 50 hours of battery life, stable connectivity, and enhanced call performance, meet the demands of your day.

      Thank you very much for your purchase and for choosing Sony!

      - Romeo Sony_US

  • Rated 5 out of 5 stars

    I am Grateful

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall I love my new Bluetooth headphones. They’re so comfortable on my ears.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      That's awesome, AleciaBerylinAnderson! We're glad that you are happy with your headphones. With the WH-CH520 headphones, you will enjoy high sound quality all day long. With up to 50 hours of battery life, stable connectivity, and enhanced call performance, meet the demands of your day.

      Thank you very much for your purchase and for choosing Sony! -Craig Sony_US

  • Rated 5 out of 5 stars

    Nice Headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice headphones for a computer set up. Works like it should.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi CynicalFish! We are excited to hear that the WH-CH520 headphones are a nice fit for your computer setup.

      We designed these headphones to have a long-lasting battery life and clear sound for both music and calls, so you can count on them throughout your day.

      Thanks for choosing Sony!
      Best regards,
      Estefany sony-global

  • Rated 5 out of 5 stars

    Amazing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my head phones I use them when I fly and besides that You use it for everything

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi GersonC,

      Thank you for the five-star review! We're thrilled to hear you love your WH-CH520 headphones and that they're a great companion for your flights and daily use. It's awesome to know they're working so well for you.

      Thanks for choosing Sony.

      Best regards,
      Eliab sony-global

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Sony headphone

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works seamlessly and NC option is an wonderful option for this model

    I would recommend this to a friend