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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 2394 reviews

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Rating by feature

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

  • Connectivity

    Rating 4.7 out of 5 stars

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94%would recommend to a friend

Customers are saying

Customers are impressed with the WH-CH520 Wireless Headphone's sound quality, unbeatable battery life, and comfortable, lightweight design. Many appreciate the seamless wireless connectivity, excellent price, and easily adjustable fit. While the bass is also a positive for some, a few customers have noted concerns regarding volume clarity and compatibility with certain devices.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 84 Showing 1,661-1,680 of 2,394 reviews
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Not bad for their price...

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound pretty good.. Bought for my daughter to work out and do homework..

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello DanielM,
      Nice! We're glad that are pleased with the sound quality of our Sony - WH-CH520 Wireless Headphone with Microphone. With the WH-CH520 headphones, you will enjoy high sound quality all day long. With up to 50 hours of battery life, stable connectivity, and enhanced call performance, meet the demands of your day. Thanks for choosing Sony. - Marco Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    AirPod max

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for any Ocacion love the sound and love the quality

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good headsets

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice headset. Enjoyed using it. Good battery life.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Completely unwearable - way too tight

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used the Sony WH-CH510 headphones for over three years, and they have been fantastic. I wanted to buy a few more pairs of them because it's so difficult for me to find headphones that fit my needs, but apparently Sony decided that the WH-CH510s are obsolete and replaced it with these. I don't know why it seems every headphones manufacturer decided to design their headphones to be painfully tight (especially for those of us with larger-than-average heads), but it's making me wish I'd stocked up on WH-CH510s long ago. I cannot wear these at all; they squeeze my head so tight I feel like a vicegrip has been attached to my poor aching ears. Before you say "Just wear them for a while and they'll get better," I am not going to live in pain for who knows how many hours/days/weeks on the off chance that these will eventually maybe start to not crush my skull. The WH-CH510's I got 3 years ago were super comfortable right out of the box (a rarity for headphones nowadays), and I've only had one small issue with them since. I guess I'm going to have to stock up on them elsewhere, because it's almost impossible for me to find a good pair of headphones anymore. If your head is any larger than an apple, avoid these.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Best choice

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My brother really love it comfortable for travelling and it's easy to use.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Red1, Thank you so much for choosing Sony! We are glad to hear that you and your brother are enjoying the WHCH520 headphones! With the WHCH520 you can stay powered up for days! With up to 50 hours of battery life, you can listen to your favorite music without worrying about running out of charge. And, if your headphones battery is running low, a 3-minute quick-charge can give you 1.5 hours of listening time. -Carl Sony_US

  • Rated 4 out of 5 stars

    Nice

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son love them. He said that they are not so good with cell phones.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great cheaper set of headphones for a kid or as a backup pair

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Batmanduh!
      It is a truly pleasure to hear that the WH-CH520 is such a great choice for a backup or starter pair!

      We designed these to be very practical, featuring a super long, 50-hour battery life so you don't have to worry about charging them all the time.

      Thank you for choosing Sony!
      Best regards,
      Estefany sony-global

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great deal

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Headset sound is fantastic. Works great for the price.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Sounds great.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They work great, sound great! A must buy at the price we got them for.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JamesD, We are glad to hear that your new Sony headphones work great for you. Our WHCH520 headphones allow you to enjoy high-quality sound all day long with up to 50 hours of battery life, stable connectivity, and enhanced call performance. They will make your music more natural with our Digital Sound Enhancement Engine (DSEE) which restores the harmonics and liveliness lost during typical music compression, for a more authentic performance. These are also 360 Reality Audio-compatible so you can fully immerse yourself in sound all around you. Thank you for choosing Sony! Vincent Sony_US

  • Rated 5 out of 5 stars

    Awsome

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are great for the price, more for younger people, but still great

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thanks for commenting, Kevin!

      We are very happy to know your satisfaction with the reasonable price and amazing performance of these headphones. With the WH-CH520 headphones, you will enjoy high sound quality all day long. With up to 50 hours of battery life, stable connectivity, and enhanced call performance, meet the demands of your day.

      Thank you very much for the perfect star review and for choosing Sony!

      - Romeo Sony_US

  • Rated 5 out of 5 stars

    Happy headphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son loves these headphones and uses them everyday he can listen to what he wants without making too much noise for his mom n’dad

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello ByrneS,

      Thank you for choosing Sony!

      We're truly delighted to hear how much your son enjoys his WH-CH520 headphones and that they've become a daily essential. It's so rewarding to know they provide him with his own private listening experience, giving mom and dad some peace and quiet too!

      Best regards,
      -Fred Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Another excellent headphones from Sony

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Another excellent headphones from Sony. Its flawless. Great sound. Great bass.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Vishi,

      We appreciate the 5-star rating! We're glad to hear that you like the sound quality and bass of the headphones. With the WH-CH520 headphones, you will enjoy high sound quality all day long. With up to 50 hours of battery life, stable connectivity, and enhanced call performance, meet the demands of your day. Thank you for choosing Sony!

      -David Sony_US

  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Great headphone

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound quality is stunning so crips! However, as i have big ears, it makes me feel uncomfortable a little bit and it hurts times to times rather than that is quality!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Good product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works very well. The sound quality is quite nice and it fits well!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a very good divece, confortable to use in any moment, and place.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi SelvinA, we're glad you are enjoying your new headphones! With the WH-CH520 headphones, you will enjoy high sound quality all day long. With up to 50 hours of battery life, stable connectivity, and enhanced call performance, meet the demands of your day. Thank you very much for your purchase and for choosing Sony! ~Earl Sony_US

  • Rated 5 out of 5 stars

    Cheap and good

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I cant complain at all, for the price i paid it does the job perfectly!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Goodphone,

      Fantastic! We are truly happy to know your satisfaction with the amazing performance of our WH-CH520 for its price. With the WH-CH520 headphones, you will enjoy high sound quality all day long. With up to 50 hours of battery life, stable connectivity, and enhanced call performance, meet the demands of your day.

      Thank you very much for the perfect star review and for choosing Sony!

      - Romeo Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Sound

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price and the sound is awesome. This was worth the money.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    5 STAR

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excelent Price / Quality Device No problema to connect

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Good sound

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It sucks that these arent noise canceling but it has really good sound

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi NobleBuyer,

      Thanks for commenting! We are thrilled to know your satisfaction with the amazing sound quality of our WH-CH520 Wireless Headphones. We greatly appreciate your input with the noise canceling function. With the WH-CH520 headphones, you will enjoy high sound quality all day long. With up to 50 hours of battery life, stable connectivity, and enhanced call performance, meet the demands of your day.

      Thank you very much for your purchase and for choosing Sony!

      - Romeo Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great headset

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It connects to my phone and computer and sounds very good.

    I would recommend this to a friend