Customer Ratings & Reviews
- Model:
- WHCH520/W
- SKU:
- 6594426
Rating by feature
- Sound Quality
Rating 4.6 out of 5 stars
- Battery Life
Rating 4.8 out of 5 stars
- Connectivity
Rating 4.7 out of 5 stars
Customers are saying
Customers are impressed with the WH-CH520 Wireless Headphone's sound quality, unbeatable battery life, and comfortable, lightweight design. Many appreciate the seamless wireless connectivity, excellent price, and easily adjustable fit. While the bass is also a positive for some, a few customers have noted concerns regarding volume clarity and compatibility with certain devices.
This summary was generated by AI based on customer reviews.
Cute
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love them and the color goes well with everything and I will purchase again. I use them at the gym but you do have to download an app to use them just fyi
I would recommend this to a friendWorks well
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They’re good, but I got a new phone and I am unable to connect it, to the new phone sadly
I would recommend this to a friendBrand response from SonyListens
Posted .Hi GraceP, thanks for your review and for letting us know about this issue. We totally get how frustrating it is when a new product won't pair up.
We're here to help and would be happy to provide some troubleshooting steps to get this resolved.
-Give both your WH-CH520 headphones and your new phone a quick reboot.
-Make sure the headphones are actually in pairing mode. For detailed instructions, please check these links: https://helpguide.sony.net/mdr/2958/v1/en/contents/TP1000777041.html
https://helpguide.sony.net/mdr/2958/v1/en/contents/TP1000776846.html
-Go into your new phone's Bluetooth settings and check if any old device names are causing confusion. Also, if possible check your old phone to make sure the WH-CH520 is "forgotten" or "unpaired" from it; the headphones might still be trying to connect to the old device.
If you've tried those steps and you're still stuck, please don't hesitate to reach out to our support team at https://us.esupport.sony.com/support/s/support-contact?language=en_US&category=headphones
Thanks for considering Sony and for bringing this to our attention.
Sincerely,
Estefany
JBL
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent product And great price. I enjoy it when working out.
I would recommend this to a friend- Pros mentioned:Sound quality
Quality.
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.No fuss, no complicated tech, just great quality, efficient headphones.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Queen! We are glad to hear that you are happy with your new headphones! With the WHCH520 you can stay powered up for days! With up to 50 hours of battery life, you can listen to your favorite music without worrying about running out of charge. And, if your headphones battery is running low, a 3-minute quick-charge can give you 1.5 hours of listening time. -Carl
- Pros mentioned:Sound quality
Sony
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love it! The sounds is better then my other headphones!!
I would recommend this to a friend Headphones
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great item as suggested by employee. Knew exactly what I was looking for
I would recommend this to a friendBrand response from SonyListens
Posted .Hi ScottM,
Thanks so much for the wonderful feedback! We're thrilled to hear how you love the WH-CH520 headphones—we can't be happier that the employee was able to help you find exactly what you needed.
Thanks for choosing Sony!
Sincerely,
Jenn | Sony North America.
- Pros mentioned:Sound quality
Great price and quality
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good price. Great sound quality. Sony is always solid on their products
I would recommend this to a friendBrand response from SonyListens
Posted .Hi DesertHobo, You've made an excellent choice! We're thrilled to hear you like the great sound quality and price of your WH-CH520. Enjoy high sound quality all day long. The WH-CH520 headphones with up to 50 hours of battery life, stable connectivity, and enhanced call performance, meet the demands of your day. And for total convenience, these Bluetooth® headphones can be paired with two Bluetooth® devices at the same time. So when a call comes in, your headphones know which device is ringing and connects to the right one automatically. Thanks for choosing Sony! -Sam
Good battery
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good battery life. Definitely worth it. Would buy again
I would recommend this to a friendIt's Ok
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Im not sure its worth the money. The headphones feel uncomfortable, the sound is good at most but the battery life is amazing- weeks have passed and i only needed to charge it like once but thats because it comes with 70 percent battery. Its been 100 for a week now. So if you want great battery life this is for you but if you're looking for comfort and sound like me, probably not
No, I would not recommend this to a friendGreat Headphones
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These Headphones have been working out wonderfully, my daughter uses them daily and loves them.
I would recommend this to a friendHeadphones
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This product is excellent. I enjoyed using it. I give it five stars and I will recommend that you purchase it when you are looking for headphones
I would recommend this to a friend- Pros mentioned:Sound quality
Good sound
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The sound quality of this headphone is good enough in this price
I would recommend this to a friend Ear phones
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Ear phone are great for kid size, well recommended. I ended up gifting them and were prefect for my 7 year old niece. I would not recommend for an adult though.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi, YeseniaC,
Thanks for the review! We are very glad to hear how much your niece is going to enjoy his Sony Headphones! We are sure he will get to love them for their comfortable design and amazing sound quality!
Thanks for choosing Sony, have a great day!
-DiegoV
- Pros mentioned:Sound quality
Good product
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Extremely good and I am using this from last Few weeks.worth buying
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Srikanth,
Fantastic! We are very happy to know your satisfaction with the amazing performance of our WH-CH520. With the WH-CH520 headphones, you will enjoy high sound quality all day long. With up to 50 hours of battery life, stable connectivity, and enhanced call performance, meet the demands of your day.
Thank you very much for your purchase and for choosing Sony!
- Romeo
- Pros mentioned:Sound quality
SONY
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Dope loud i love the way they sound 100 percent good headphones
I would recommend this to a friend - Pros mentioned:Sound quality
Nice Wireless Headphone
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.great item, nice sound and the best wireless, the color is perfect.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi nachoalv,
Amazing! We are thrilled to know your satisfaction with the outstanding sound quality and stylish color of our WH-CH520. With the WH-CH520 headphones, you will enjoy high sound quality all day long. With up to 50 hours of battery life, stable connectivity, and enhanced call performance, meet the demands of your day.
Thank you very much for your purchase and for choosing Sony!
- Romeo
- Pros mentioned:Sound quality
Great product
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good quality Sound it good too Thought they were bigger headphones
I would recommend this to a friendBrand response from SonyListens
Posted .Hi GerardoM,
Fantastic! We are so happy to know your satisfaction with the amazing sound and superb quality of these headphones. With the WH-CH520 headphones, you will enjoy high sound quality all day long. With up to 50 hours of battery life, stable connectivity, and enhanced call performance, meet the demands of your day.
Thank you very much for your purchase and for choosing Sony!
- Romeo
Good Starter Headset
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A classic basic headphone. Does the job, simple features, comfortable.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi miso, Thank you for giving the WH-CH520 a perfect rating! We're glad you like the simple features and comfortable fit of your new Sony headphones. Enjoy high sound quality all day long. The WH-CH520 headphones with up to 50 hours of battery life, stable connectivity, and enhanced call performance, meet the demands of your day. And for total convenience, these Bluetooth® headphones can be paired with two Bluetooth® devices at the same time. So when a call comes in, your headphones know which device is ringing and connects to the right one automatically. Thanks for choosing Sony! -Sam
- Pros mentioned:Sound quality
Sonys headphones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great headphones fit great sound great just what my friend needed
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Ashley,
We appreciate the 5-star rating and we're glad to hear that you like the fit and sound quality of the headphones. With the WH-CH520 headphones, you will enjoy high sound quality all day long. With up to 50 hours of battery life, stable connectivity, and enhanced call performance, meet the demands of your day. Thank you for choosing Sony!
-David
- Pros mentioned:Sound quality
Headphones
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These are so nice, quality is nice and overall are so cute!
I would recommend this to a friend