Customer Ratings & Reviews
- Model:
- WHCH520/W
- SKU:
- 6594426
Rating by feature
- Sound Quality
Rating 4.6 out of 5 stars
- Battery Life
Rating 4.8 out of 5 stars
- Connectivity
Rating 4.7 out of 5 stars
Customers are saying
Customers recognize the WH-CH520 Wireless Headphone with Microphone for its clear sound quality, comfortable and lightweight design, and decent battery life. The headphones also offer good connectivity and a sleek design. Some customers have noted that the volume could be louder and that the headphones lack folding capabilities for improved portability. Overall, the headphones are well-received for their core features.
This summary was generated by AI based on customer reviews.
Amazing product
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love wearing the headphones during workout at the gym
I would recommend this to a friendBrand response from SonyListens
Posted .Hi LauraB,
Awesome! We're glad to hear you love wearing your new headphones while working out. With the WH-CH520 headphones, you will enjoy high sound quality all day long. With up to 50 hours of battery life, stable connectivity, and enhanced call performance, meet the demands of your day. Thank you for choosing Sony! - Kris
Worth for the Price!!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sound clarity for music and calls is extermely good. But i wish the headphones caps should be made more comfortable. For long hours of use the headphones caps material creates discomfort to use. One can buy these if the usage is minimal like for one or one and half hour.
No, I would not recommend this to a friendNice
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent headphones. I use them for work every day
I would recommend this to a friendBrand response from SonyListens
Posted .Hi BelmaM, Awesome! We are glad to hear to hear that you are happy with your new headphones! With the WHCH520 you can stay powered up for days! With up to 50 hours of battery life, you can listen to your favorite music without worrying about running out of charge. And, if your headphones battery is running low, a 3-minute quick-charge can give you 1.5 hours of listening time. -Carl
Head phones
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love ❤️ them. Good for work and leisure use. Rocks
I would recommend this to a friendBrand response from SonyListens
Posted .Hi LeslieF, Amazing! We're very happy to hear that you're enjoying your new Sony WHCH520. Enjoy high sound quality all day long. The WH-CH520 headphones with up to 50 hours of battery life, stable connectivity, and enhanced call performance, meet the demands of your day. And for total convenience, these Bluetooth® headphones can be paired with two Bluetooth® devices at the same time. So when a call comes in, your headphones know which device is ringing and connects to the right one automatically. Thanks for choosing Sony! -Sam
- Pros mentioned:Battery life
Disappointing
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They broke of the the hinge literally has not even been a year. They have good battery life.
No, I would not recommend this to a friend Headphones rock !
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great purchase, just what I needed for work and leisure.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi CharmaineB,
That's awesome! You've made a great choice! We are so happy to hear that it suits your needs. With the WH-CH520 headphones, you will enjoy high sound quality all day long. With up to 50 hours of battery life, stable connectivity, and enhanced call performance, meet the demands of your day.
Thank you very much for your purchase and for choosing Sony!
- Romeo
Small and light
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great. Small and light. Shipping was fast too.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Shellie, Perfect! We're vey pleased to hear you like the compact and lightweight design of your Sony WHCH520. Enjoy high sound quality all day long. The WH-CH520 headphones with up to 50 hours of battery life, stable connectivity, and enhanced call performance, meet the demands of your day. And for total convenience, these Bluetooth® headphones can be paired with two Bluetooth® devices at the same time. So when a call comes in, your headphones know which device is ringing and connects to the right one automatically. Thanks for choosing Sony! -Sam
- Pros mentioned:Sound quality
Good bang for buck
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not the best noise canceling but the sound quality is good
I would recommend this to a friendBrand response from SonyListens
Posted .Hi TylerR,
Thanks for commenting. We are happy to know that you are satisfied with the exceptional sound quality and reasonable price of the WH-CH520 Wireless Headphones. We greatly appreciate your input with the noise canceling and we are sorry if these headphones don't have this feature.
With the WH-CH520 headphones, you will enjoy high sound quality all day long. With up to 50 hours of battery life, stable connectivity, and enhanced call performance, meet the demands of your day.
Thank you very much for your purchase and for choosing Sony!
- Romeo
Great for the price
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Head phones get a little uncomfortable after a while
I would recommend this to a friendAverage headphones
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The headphones worked as average. Not the best quality out there.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi there,
Thanks for commenting. We greatly appreciate your input with the quality of the WH-CH520. If you haven't yet, to ensure you are getting the most out of your headphones, please make sure you have downloaded the Sony Headphones Connect app. There you will find all sorts of tools like an equalizer to fine-tune your WH-CH520 and maximize its volume to your liking.
ref: https://helpguide.sony.net/mdr/2958/v1/en/contents/TP1000776844.html?search=equalizer
With the WH-CH520 headphones, you will enjoy high sound quality all day long. With up to 50 hours of battery life, stable connectivity, and enhanced call performance, meet the demands of your day.
Thank you very much for your purchase and for choosing Sony!
- Romeo
You have to download an app!!!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I think they look cute, but its SO ANNOYING you have to download the sony app to “turn on/turn off” the headphones its so annoying i barely have any space on my phone and having to download an extra app just to turn on the headphones p me off
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi user117512, thank you for your feedback. We understand your frustration regarding the need to use the Sony | Headphones Connect app to control various functions of your WHCH520 headphones. Indeed, the app provides additional features and settings, such as updating the headset software, customizing the equalizer, and displaying battery charge levels.
However, it's worth noting that basic operations such as turning the headphones on and off do not necessarily require the app. You can do this directly on the headphones by pressing and holding the power button for about two seconds until the indicator light flashes. The app is primarily used for optimizing and customizing your listening experience but is not required for essential functions.
If storage space is a concern, you can feel free to uninstall the app after setting up and configuring your headphones according to your preferences. This way, you can save space on your device while still being able to perform basic operations with the onboard controls.
We hope this resolves your concerns, and we appreciate your input on making our products even better.
Thanks for choosing Sony!
Gus
Complicated
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good audio but complicated to set up. Difficult to transfer to a new device-pairing requires instructions. There are 2 apps needed to execute set up. There’s no indicator light to know when the unit is on or off. I wish that I checked reviews over brand rep.
No, I would not recommend this to a friendAfordable
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bougth it for my 11 yo dougther she has been using them non stop.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi LeopoldoM,
That's fantastic! We are truly delighted to know that your daughter is having an enjoyable listening experience with these headphones. With the WH-CH520 headphones, she will enjoy high sound quality all day long. With up to 50 hours of battery life, stable connectivity, and enhanced call performance, meet the demands of the day.
Thank you very much for your purchase and for choosing the best brand, Sony!
- Romeo
Excellent
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent product....!!!!!!!!!! I love it...!!!!!!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Macbook,
Thank you so much for such a great review! We're really glad you love your new headphones. With the WH-CH520 headphones, you will enjoy high sound quality all day long. With up to 50 hours of battery life, stable connectivity, and enhanced call performance, meet the demands of your day. Thank you for choosing Sony! - Kris
Realistic
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Average at best. But you are getting what you payed for
No, I would not recommend this to a friendNot as I expected
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The sound quailty is below average. Its not horrible but I expected just a little bit more being that its a sony product.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi NobodyImportant, thank you for sharing your feedback. We apologize for any disappointment you experienced with the sound quality of your WH-CH520 headphones.
To help you get the best possible experience, here are a few things you could try:
-If you haven't already, you can use the Sony | Sound Connect app to adjust the equalizer settings. There are several presets you can choose from, or you can create your own custom sound profile to get the sound just right.
-Test the headphones with another phone or laptop to see if the sound quality changes. This can help determine if the issue is with the headphones or the original device.
If you need more personalized assistance, please don't hesitate to reach out to our technical support team at https://us.esupport.sony.com/support/s/support-contact?language=en_US&category=headphones
Thanks for considering Sony products and for your feedback.
Sincerely,
Estefany
Sony headphones
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Extremely satisfied with these headphones. Just what I wanted
I would recommend this to a friendBrand response from SonyListens
Posted .Perfect, Packerfan762! we're glad you like the battery and sound quality of our product. With the WH-CH520 headphones, you will enjoy high sound quality all day long. With up to 50 hours of battery life, stable connectivity, and enhanced call performance, meet the demands of your day. Thank you very much for your purchase and for choosing Sony! -Craig
Good sound
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.If you are in budget this headphone will work…………..
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Coco, we're glad you like the sound quality of our product. With the WH-CH520 headphones, you will enjoy high sound quality all day long. With up to 50 hours of battery life, stable connectivity, and enhanced call performance, meet the demands of your day. Thank you very much for choosing Sony! ~Earl
Sony headset
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not toally impressed with the quality of the device as the lcharging lights stop showing barely 2weeks after purchase. Would have returned it but for the fact i was outside the country
No, I would not recommend this to a friend- Cons mentioned:Volume
Not a good product
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Its not comfortable at all and the volume is not clear
No, I would not recommend this to a friend