Customer Ratings & Reviews
- Model:
- WHCH520/W
- SKU:
- 6594426
Rating by feature
- Sound Quality
Rating 4.6 out of 5 stars
- Battery Life
Rating 4.8 out of 5 stars
- Connectivity
Rating 4.7 out of 5 stars
Customers are saying
Customers are impressed with the WH-CH520 Wireless Headphone's sound quality, unbeatable battery life, and comfortable, lightweight design. Many appreciate the seamless wireless connectivity, excellent price, and easily adjustable fit. While the bass is also a positive for some, a few customers have noted concerns regarding volume clarity and compatibility with certain devices.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Sound quality
Complicated
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good audio but complicated to set up. Difficult to transfer to a new device-pairing requires instructions. There are 2 apps needed to execute set up. There’s no indicator light to know when the unit is on or off. I wish that I checked reviews over brand rep.
No, I would not recommend this to a friend Great cost-benefit ratio.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product for the money. We were really impressed considering the cost...why spend $100-$400 when you can get these for so much less?
I would recommend this to a friendGreat Headset!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased these for my son and they work great, they were just what he was looking for.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi brifei. We're glad to hear that the headphones you purchased for your son work great and meet his expectations!. Many users have found them to be a great fit for their needs, especially due to their reliable Bluetooth connectivity and easy-to-use controls. Thanks for choosing Sony!. -Milton
Nice set -- especially for the price!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I had a tough time getting these paired with my iphone 15 but I'm confident it was due to operator error and not the headphones. My only complaint is the difficulty in accessing and following the directions. I eventually called Sony customer service and they walked me through installation/activation.
I would recommend this to a friendNothing special
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very basic with sound, doesn’t go as loud as id like, then they broke after 6mos when they got wet
No, I would not recommend this to a friendMy mom like head phone
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My mom like her head phones and yes she will order again different colors
I would recommend this to a friendThe headphone
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is actually a decent set. It does what I need.
I would recommend this to a friendGood for the money
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good for the money. Not really noise cancelling, but good and easy to use.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi PJG49,
Amazing! We are so grateful to know your satisfaction with the ease of use and superb performance of the WH-CH520. We truly appreciate your input the noise canceling and we are sorry if these headphones doesn’t have it.
With the WH-CH520 headphones, you will enjoy high sound quality all day long. With up to 50 hours of battery life, stable connectivity, and enhanced call performance, meet the demands of your day.
Thank you very much for your purchase and for choosing Sony!
- Romeo
Tremendous!!!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.These are awesome and do the trick for a great price!
I would recommend this to a friendHeadphones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great affordable option when looking for headphones.
I would recommend this to a friendGreat Value
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great performance for the price you pay. Not great but not bad.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JoesBestBuys,
Thanks for commenting! We are happy to know your satisfaction with the superb performance and reasonable price of the WH-CH520 Wireless Headphones. With the WH-CH520 headphones, you will enjoy high sound quality all day long. With up to 50 hours of battery life, stable connectivity, and enhanced call performance, meet the demands of your day.
Thank you very much for your purchase and for choosing Sony!
- Romeo
- Pros mentioned:Sound quality
Amazing
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great low budget headphones. Great sound and real bust
I would recommend this to a friend Good but that’s it
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best Buy’s customer service was excellent, but these were great for battery life not much else. Not very loud, no base no noise reduction. You are paying for the name Sony and warranty. Good but that’s about it. Expected more for this price point. Not studio quality more, but not this.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi DavidW, Thank you for the feedback on your experience with your Sony WHCH520. While we're glad you like the great battery life, we regret to hear that the volume level and overall sound quality did not live up to your expectations. To ensure optimal listening experience, please follow the troubleshooting steps on this link:
https://helpguide.sony.net/mdr/2958/v1/en/contents/TP1000776823.html
https://helpguide.sony.net/mdr/2958/v1/en/contents/TP1000776831.html
The WHCH520 doesn't have a noise cancelling feature. I'd suggest going up a notch and check out the Sony WH-CH720N if you're looking for an excellent noise cancelling headphones. And for top notch, premium noise cancelling headphones, I'd recommend checking out the WH1000XM4 and WH1000XM5. Hope this helps!
Enjoy high sound quality all day long. The WH-CH520 headphones with up to 50 hours of battery life, stable connectivity, and enhanced call performance, meet the demands of your day. And for total convenience, these Bluetooth® headphones can be paired with two Bluetooth® devices at the same time. So when a call comes in, your headphones know which device is ringing and connects to the right one automatically. Thanks for choosing Sony!
-Sam
Good Headphones
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These are not bad for the price. they work just fine and are used everyday.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Daniel,
Thanks for posting your review! We're glad to hear that you find the WH-CH520 headphones to be a great value and that they are working well for your everyday use. For an even more customized experience, don't forget to install the Sony | Sound Connect app on your phone.
Thanks for choosing Sony.
Sincerely,
Jenn | Sony Social Media Team.
- Pros mentioned:Sound quality
Great choice
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased to use during workouts! Love the quality.
I would recommend this to a friend Great headphones
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This headphones work really well and such a great price.
I would recommend this to a friendGym Buddy
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was looking for some gym headphones and these are perfect, and affordable!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi, CrisolC,
Thanks for the great review! We are very glad to hear how much you are enjoying your Sony Headphones! It is great to hear how they met your needs effectively Do not forget to download the Sony Sound Connect app to enhance the experience!
Thanks for choosing Sony, have a wonderful day!
-DiegoV
- Pros mentioned:Sound quality
Nice for a kids gift.
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very nice headphones for a reasonable price. Sony is a great product.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Palsmith09,
Awesome! We are so happy to hear your satisfaction with the superb performance of the WH-CH520 Wireless Headphones for its price. We are also delighted to know that you find it perfect as a gift. With the WH-CH520 headphones, you will enjoy high sound quality all day long. With up to 50 hours of battery life, stable connectivity, and enhanced call performance, meet the demands of your day.
Thank you so much for the 5-star review and for commending Sony!
- Romeo
- Pros mentioned:Sound quality
Good for the price
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like over the ear, so these work well for an inexpensive product
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JohnnyB, We're glad that these headphones work well. Enjoy high sound quality all day long. The WH-CH520 headphones with up to 50 hours of battery life, stable connectivity, and enhanced call performance, meet the demands of your day. With Digital Sound Enhancement Engine (DSEE) restores the harmonics and liveliness lost during typical music compression, for a more authentic performance. You can even tailor music to your own taste with EQ settings on the Sony | Headphones Connect app, for a personalized listening experience. Thank you for choosing Sony. Erin
Loving it!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Quality product. Good Price! Love using this to listen to my books.
I would recommend this to a friend