4th of July Appliances Sale.Free delivery. Ends 7/8. Terms apply.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Top Deal
Loading...
$39.99
Save $28.01
The comparable value is $68.00

Customer reviews

Rating 4.6 out of 5 stars with 2399 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

  • Connectivity

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

There aren't enough negative mentions yet.
94%would recommend to a friend

Customers are saying

Customers are impressed with the WH-CH520 Wireless Headphone's sound quality, unbeatable battery life, and comfortable, lightweight design. Many appreciate the seamless wireless connectivity, excellent price, and easily adjustable fit. While the bass is also a positive for some, a few customers have noted concerns regarding volume clarity and compatibility with certain devices.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 96 Showing 1,901-1,920 of 2,400 reviews
  • Rated 4 out of 5 stars

    Pretty Decent

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Headphones are loud and comfortable, budget friendly

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi amunoz,

      Amazing! We are truly happy hear your satisfaction with the incredible sound quality, very comfortable fit design, and reasonable price of the WH-CH520 Wireless Headphones. With the WH-CH520 headphones, you will enjoy high sound quality all day long. With up to 50 hours of battery life, stable connectivity, and enhanced call performance, meet the demands of your day.

      Thank you very much for your purchase and for choosing Sony!

      - Romeo Sony_US

  • Rated 5 out of 5 stars

    They work

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My kid likes them. And thats what matters. They work.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great headphones

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These work great for my work from home setup. Would recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fantastic

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great noise reduction! Loved it! Would buy again!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Adequate, but small.

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was for my son. The quality of sound on this wasn't as good as the JBL Tune 660NC that he eventually got and the pads were a bit on the small side making it less comfortable. He's a drummer and wanted comfortable over-the-ear style, BT headphones. Certainly less expensive than the JBL Tune 660NC, but didn't work for his needs.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi PapaCraft,
      Thank you for your time writing this review. We're sorry to hear that our WHCH520 headphones did not meet your son's needs and expectations. Sony values the opinions of customers and is always striving to provide the best experience possible. You may find this link helpful with steps to try if the sound quality is low: https://helpguide.sony.net/mdr/2958/v1/en/contents/TP1000776831.html

      If you feel discomforts while wearing the headset, try extending the slider and adjust the orientation of the left and right units so that each earpad fits snugly over each part of your ear. If you put on the headset without adjusting the slider, the headset may not be positioned properly on your head, resulting in discomfort. For reference: https://helpguide.sony.net/mdr/2958/v1/en/contents/TP1000781372.html

      Our WHCH520 headphones allow you to enjoy high-quality sound all day long with up to 50 hours of battery life, stable connectivity, and enhanced call performance. They will make your music more natural with our Digital Sound Enhancement Engine (DSEE) which restores the harmonics and liveliness lost during typical music compression, for a more authentic performance. These are also 360 Reality Audio-compatible so you can fully immerse yourself in sound all around you. We've taken note of your feedback and thanks again for purchasing Sony. - Kris Sony_US

  • Rated 4 out of 5 stars

    For young kids - too small for adults

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good brand, small size, not for adults - young kids

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Cheapest choice for a great experience

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for hearing news! Could de a little better for music

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi RudimarB,

      Thanks for commenting! We are thrilled to know your satisfaction with the exceptional performance of the WH-CH520 Wireless Headphones. We greatly appreciate your input when playing music. To ensure you are getting the most out of your headphones, please make sure you have downloaded the Sony Headphones Connect app. There you will find all sorts of tools like an equalizer to fine-tune your WH-CH520 and maximize its volume to your liking.
      ref: https://helpguide.sony.net/mdr/2958/v1/en/contents/TP1000776844.html?search=equalizer

      With the WH-CH520 headphones, you will enjoy high sound quality all day long. With up to 50 hours of battery life, stable connectivity, and enhanced call performance, meet the demands of your day.

      Thank you so much for your purchase and for choosing Sony!

      Romeo Sony_US

  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Great headphones

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Arise quick,and Great sound headphone would buy again A+++

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi GaryB, We're very happy to hear this feedback! Good to know you're enjoying the great sound quality of your Sony WHCH520. With the WH-CH520 headphones, you will enjoy high sound quality all day long. With up to 50 hours of battery life, stable connectivity, and enhanced call performance, meet the demands of your day. Thanks for choosing Sony! -Sam Sony_US

  • Rated 5 out of 5 stars

    Good value !

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product for the price compared to higher priced similar headphones.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi BrianC. Thank you for your positive review!. We're thrilled to hear that you find our product to be great value for the price, especially when compared to higher-priced similar headphones. We strive to offer high-quality products at competitive prices and your satisfaction is our top priority. Enjoy your listening experience!. Thanks for choosing Sony. Regards, Milton. sony-global

  • Rated 5 out of 5 stars

    It is an awesome and convenient headphone.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This haed phone is handy easy to install and use. It's been of great help with my school work.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good purchase

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product. Gets the job done. Haven’t had any issues

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great headphones

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good ones now connected to my son TV but i have to connect mine to his Samsung table because one cannot connect to his tv and table

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great headphones

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing Headphones- Gifted my cousin for her birthday and she loved it!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi AlishaT. We're excited to hear you loved the headphones to give it as a present!. That's fantastic to hear that your cousin loved the headphones you gifted her too!. Sony headphones are incredibly well-received for their comfort and sound quality, making them an excellent choice for a birthday present. Thanks for choosing Sony!.-Milton. Sony_US

  • Rated 5 out of 5 stars

    It works

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works perfect for the price! My daugher loves it a lot.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Over the ear headset

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product reasonably priced excellent for gym classes

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Tan TV headphones

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These can only be used if I connect through my fire TV every time I want to use them but then no one else can hear the TV unless I disconnect them from the TV each time. I wanted them because I am hard of hearing so everyone else in the room can hear the TV at a normal volume

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi SallyW,

      Thank you for reaching out. We're sorry to hear about the trouble you're having with your WH-CH520 headphones and your Fire TV. It sounds like the headphones are staying connected to the TV even after you turn them off, which is preventing others from hearing the audio.

      To fix this, you may need to manually disconnect the headphones from the Fire TV's Bluetooth settings after each use. A good tip is to go into the TV's Bluetooth menu and "Forget" the device. Then, reconnect them only when you need them. This should prevent the TV from automatically connecting to them every time.

      Thanks for choosing Sony.

      Best regards,
      Eliab sony-global

  • Rated 4 out of 5 stars

    Good for the price

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good for the price, no noise cancellation so be aware

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi MadG,

      Thanks for commenting! We are happy to know your satisfaction with the superb performance of our WH-CH520 for its price. With the WH-CH520 headphones, you will enjoy high sound quality all day long. With up to 50 hours of battery life, stable connectivity, and enhanced call performance, meet the demands of your day.

      Thank you very much for your purchase and for choosing Sony!

      - Romeo Sony_US

  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Headphone

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound is decent and really good for price given

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi ZarghaamA,

      Fantastic! We're thrilled to know that you are satisfied with the superb sound quality and reasonable price of the WH-CH520. With the WH-CH520 headphones, you will enjoy high sound quality all day long. With up to 50 hours of battery life, stable connectivity, and enhanced call performance, meet the demands of your day.

      Thank you very much for your purchase and for choosing Sony!

      - Romeo Sony_US

  • Rated 5 out of 5 stars

    Good quality for price, bit small.

    |
    |
    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the money it will definitely do the work, I’d say that having big ears won’t help.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi ICAP, thanks for the 5-star rating! We're glad you like your new Sony - WH-CH520 Wireless Headphones, they offer an excellent value for their price, thanks for choosing Sony, regards. - Dominick Sony_US

  • Rated 4 out of 5 stars

    Basic headphones

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They work great for the gym and are easy to connect.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi MaribelR,

      Fabulous! We are truly delighted to hear your satisfaction with the superb performance of our WH-CH520. With the WH-CH520 headphones, you will enjoy high sound quality all day long. With up to 50 hours of battery life, stable connectivity, and enhanced call performance, meet the demands of your day.

      Thank you for your purchase and for choosing Sony!

      - Romeo Sony_US