Customer Ratings & Reviews
- Model:
- WHCH700N/L
- SKU:
- 6196188
Rating by feature
- Sound Quality
Rating 4.5 out of 5 stars
- Battery Life
Rating 4.6 out of 5 stars
- Connectivity
Rating 4.5 out of 5 stars
Customers are saying
Customers are satisfied with the sound quality, comfort, battery life, and price of the WH-CH700N Wireless Noise Cancelling Over-the-Ear Headphones. They appreciate the excellent sound quality, comfortable fit, long battery life, and affordable price point. However, some customers have expressed concerns about the bass, volume, lack of accessories, and compatibility issues.
This summary was generated by AI based on customer reviews.
Didn’t work with my tv
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The salesman didn’t ask or check if this product would work with my new TV, purchased from you. It did not so I returned it
No, I would not recommend this to a friendJust ok
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Just ok. Can throw in few more bucks to purchase a better one. Noise cancellation doesnt work !
No, I would not recommend this to a friendNot for me.
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Vary basic headphones. Noise cancelling was not up to par. Decided to go with beats.
I would recommend this to a friendGreat Sounds but hurt my ears
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I really enjoyed these headphones for the first hour or so. Unfortunately, they really hurt my ears, so I had to return them.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi Terryj1974, We regret to hear that this unit had to be returned, Sony takes into consideration all feedback to improve the performance and quality of our products and services. We're always looking to make Sony better. We appreciate your time sharing this feedback. Thanks! ~Zac
Returned
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Sound quality was just ok, I guess for the price what would you expect. Everything else is as described. Returned it.
No, I would not recommend this to a friendNo Noise cancelling for me
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Got This on sale as a deal of the day but returned it as for me at least.... DID NOT cancel out any noise at all !!!
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi bonkys, thank you very much for taking the time to share your concerns with us. Sony takes the voice of our customers very seriously and hearing all feedback - good and bad is important to us. We appreciate your feedback. Regards, ^Ron
Bluetooth shuts down TV every 17 minutes
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Every 17 minutes Bluetooth tells me it is shutting down Bluetooth, then shuts down the TV. With no Bluetooth my TV has been fine for several years.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi, Richard!
We are sorry for the inconvenience this caused you. Please try resetting the headphones to isolate the issue. https://helpguide.sony.net/mdr/whch700n/v1/en/index.html
If you are unable to resolve your concern, please email us at [email protected] with the following details:
Name:
Best Buy Username:
Model Number:
Issue:
Telephone Number:
Regards,
Erin
Okay sound
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bass isn't great. Sounds tinny. For the price I thought they would sound better. Battery life is ok
No, I would not recommend this to a friendSound was good but fit too tight on head
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had to return these ad they press too hard on your head and cause migraines after extended use
I would recommend this to a friend- Pros mentioned:Sound quality
Good headphones
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These headphones deliver great sound. They were easy to pair.
I would recommend this to a friend - Pros mentioned:Comfort, Sound quality
1st pair of noise cancelling headphones
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I am writing this review solely on the basis of a review for headphones for those of you who want to listen to music while doing yard work. I have yet to read a review about how efficient the headphones would be for this purpose and I can't be the only one looking for something for this purpose. I live on over an acre of property and it takes me approximately 4 hours to do yard work a week (rider mower, push mower, and weed wacking). For two years I have been putting in my headphones and blasting the music directly into my ears so that I could hear the music of the mowers. I finally decided to buy a pair of noise canceling headphones so I wouldn't do any more damage to my hearing. I used them for the first time and although they did not cancel out the mower completely, I also did not need to blast the music on top volume to hear it. I was able to listen to the music at a normal volume. Considering this was the first time trying them out while mowing the lawn, I am 100% happy with the purchase. For $149.99 (on sale) these are worth the purchase. It was incredibly easy to pair with both my ipod and ipod touch, the sound is really good and finally I no longer have to deal with in ear wired headphones that come out of my ear multiple times while mowing. These headphones were very comfortable and very light weight. I would highly recommend these headphones. My only worry, when I was done yesterday I was sweating a lot and the headphone padding was a bit sweat soaked which I hope in the long run will not damage them.
I would recommend this to a friend Good until it wouldn't charge
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought in January '20 and performed pretty well. August and it will no longer charge
No, I would not recommend this to a friendBose is better
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Tried it travelling by plane. But Bose’s noise cancellion is much better. But is also a bit more expensive.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi Trees, thank you very much for taking the time to share your concerns with us. Sony takes the voice of our customers very seriously and hearing all feedback - good and bad is important to us. We appreciate your feedback. Regards, ^Ron
Dead after 4 months
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought these noise cancelling headphones expecting Sony to be a quality name. After buying in December, the headset is no longer capable of holding a charge making them useless. Very disappointed with purchase and return policy on defective goods. I'll buy at Amazon next time.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hello Bunty,
We would like to know more about the issue and help you out. Kindly send us an email at [email protected] including my name, your contact details and this feedback post in the email. Hope to hear from you.
Regards,
Zac
Sony Social Support
No noise cancelling...
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I expected ok noise cancelling but these headphones did not meet these reasonable expectations. I returned them
No, I would not recommend this to a friendNot compatible with iPhone 7 or up
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Only for iPhones 6 or previous, or iPods not iPads very good sound but that kills it
No, I would not recommend this to a friendDisappointed
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Poor noise canceling. I expected more from Sony. Sound reproduction is good otherwise
No, I would not recommend this to a friendDoesn't really cancel anything
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not great for planes, not great for trains, not great for ignoring the kids.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi Mike11212, We regret to hear about this. The noise canceling function of this unit is effective in low-frequency ranges such as airplanes, trains, offices, near air-conditioning, and is not as effective for higher frequencies, such as human voices. To ensure optimal performance with noise canceling, Make sure that the noise canceling function is turned on (the indicator (green) next to the NC button lights up). And also, adjust the earpad position to fit your ears.
Your unit comes with a 1-year limited manufacturer's warranty. If you are unable to resolve your concern, please email us at [email protected] with the following details:
Name:
Username:
Model Number:
Issue:
Telephone Number:
Sincerely,
Sam
Horrible call quality
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.When using them to make calls person on other end can't hear clearly. Was told by best buy they work very well for that and we are disappointed. Also sound quality we were also told is loud and amazing. Disagree as well. Wouldn't recommend these headphones to anyone.
No, I would not recommend this to a friendThese were not worth the money!
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Already replaced with a Bose. These were not good. Lots of distortion,
No, I would not recommend this to a friend