Memorial Day SaleEnds 5/25. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

$122.84

Customer reviews

Rating 4.4 out of 5 stars with 2943 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.5 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.6 out of 5 stars

87%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 117 Showing 2,321-2,340 of 2,943 reviews
  • Rated 5 out of 5 stars

    my earphones

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    comfortable and great sound connect quickly good design

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Omarrls,
      Perfect! We're thrilled tpo hear you like the design, comfortable fit, great sound and easy connection with your WHCH710N. These headphones offer noise canceling via Dual Noise Sensor Technology, as well as Ambient Sound Mode, so you have control of what you hear. The WH-CH710Ns have a feature called Artificial Intelligence Noise Cancellation (AINC) which constantly analyzes the sounds in your environment and automatically selects the most effective noise canceling filter for your surroundings. The WH-CH710Ns use a powerful Li-ion battery which provides up to 35 hours of playback on a single charge, or 60 minutes of playback from a 10 minute charge using the Quick Charge feature. They are designed to provide a powerful and distraction free listening experience for the entire day. Thanks for choosing Sony! - Kris Sony_US

  • Rated 4 out of 5 stars

    Good headphones.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Work well. Wish they had a mute button. Easy hook up.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Zimman,
      We're glad to hear that you like your new headphones. The WH-CH710 headphones offer noise canceling via Dual Noise Sensor Technology, as well as Ambient Sound Mode, so you have control of what you hear. The WH-CH710Ns have a feature called Artificial Intelligence Noise Cancellation (AINC) which constantly analyzes the sounds in your environment and automatically selects the most effective noise canceling filter for your surroundings. The WH-CH710Ns use a powerful Li-ion battery which provides up to 35 hours of playback on a single charge, or 60 minutes of playback from a 10 minute charge using the Quick Charge feature. They are designed to provide a powerful and distraction free listening experience for the entire day.

      We appreciate your feedback with regards the mote button and rest assured that we will have this noted as it helps to improve our products and services.

      Thank you for choosing Sony! - Kris Sony_US

  • Rated 5 out of 5 stars

    Awesome blue tooth headphones

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This a great product Awesome sound I hit a sale So only Paid $90

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi GailEnid,

      You made the right choice! We're glad that you like the sound quality of the headphones. The WH-CH710N headphones offer noise canceling via Dual Noise Sensor Technology, as well as Ambient Sound Mode, so you have control of what you hear. The WH-CH710Ns have a feature called Artificial Intelligence Noise Cancellation (AINC) which constantly analyzes the sounds in your environment and automatically selects the most effective noise canceling filter for your surroundings. The WH-CH710Ns use a powerful Li-ion battery which provides up to 35 hours of playback on a single charge, or 60 minutes of playback from a 10-minute charge using the Quick Charge feature. They are designed to provide a powerful and distraction-free listening experience for the entire day. Thanks for choosing Sony!

      -Ralph Sony_US

  • Rated 4 out of 5 stars

    Good product

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice audio quality as one would expect from SONY. Call quality is choppy. Not good for talking but good for lostening. I read similar issues with Bose. So i dont know if there is a better product for both listening and talking in the 100-200 price range.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Swami, Thank you for the feedback on your experience with your WHCH710N. While we're glad you like the audio quality, we regret to hear you're having call quality issue with the headphones. If the call quality is choppy or if it skips frequently, please follow the troubleshooting steps on the link below to resolve the issue.

      https://helpguide.sony.net/mdr/whch710n/v1/en/contents/TP0002752755.html

      The WH-CH710N Wireless Noise-Canceling Headphones offer powerful, distraction-free listening wherever you are. With Noise Canceling via Dual Noise Sensor Technology, as well as Ambient Sound mode, you can take control of what you hear—and with up to 35 hours of wireless playback, you can listen to music all day long. Thanks for choosing Sony! -Sam Sony_US

  • Rated 5 out of 5 stars

    Just right for jamming.

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like these headphones. Very liteweight, & easy to use.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi 1tunegroovee,
      Amazing! We're glad to know you like the lightweight and ease of use with your new headphones. The WH-CH710N wireless noise canceling headphones offer powerful, distraction-free listening wherever you are. With Noise Canceling via Dual Noise Sensor Technology, as well as Ambient Sound mode, you can take control of what you hear—and with up to 35 hours of wireless playback, you can listen to music all day long. Thank you for choosing Sony! - Kris Sony_US

  • Rated 5 out of 5 stars

    Solid value/sound

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound quality and value for money (when on sale)

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello 123456, We are happy that you like the sound quality of your new Sony wireless headphones. Your new WH-CH710N wireless noise canceling Headphones offer powerful, distraction-free listening wherever you are. With noise canceling via Dual Noise Sensor Technology, as well as Ambient Sound mode, you can take control of what you hear—and with up to 35 hours of wireless playback, you can listen to music all day long. Thank you for choosing Sony! Vincent Sony_US

  • Rated 5 out of 5 stars

    Nice

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The headphones work very well and I just system on a plane

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JenRose80,
      Awesome! We're glad you are enjoying your WHCH710N headphones especially for flight. These headphones offer noise canceling via Dual Noise Sensor Technology, as well as Ambient Sound Mode, so you have control of what you hear. The WH-CH710Ns have a feature called Artificial Intelligence Noise Cancellation (AINC) which constantly analyzes the sounds in your environment and automatically selects the most effective noise canceling filter for your surroundings. The WH-CH710Ns use a powerful Li-ion battery which provides up to 35 hours of playback on a single charge, or 60 minutes of playback from a 10 minute charge using the Quick Charge feature. They are designed to provide a powerful and distraction free listening experience for the entire day. Thanks for choosing Sony! - Kris Sony_US

  • Rated 5 out of 5 stars

    High quality

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The noise cancellation is really good and high quality.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Emad,
      Awesome! We're happy to hear you like the high quality and noise canceling features of your new headphones. The WHCH710N offer noise canceling via Dual Noise Sensor Technology, as well as Ambient Sound Mode, so you have control of what you hear. The WH-CH710Ns have a feature called Artificial Intelligence Noise Cancellation (AINC) which constantly analyzes the sounds in your environment and automatically selects the most effective noise canceling filter for your surroundings. The WH-CH710Ns use a powerful Li-ion battery which provides up to 35 hours of playback on a single charge, or 60 minutes of playback from a 10 minute charge using the Quick Charge feature. They are designed to provide a powerful and distraction free listening experience for the entire day. Thanks for choosing Sony! - Kris Sony_US

  • Rated 5 out of 5 stars

    DO NOT UNDERSTAND

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    EXCELLENT LIKE IT VERY MUCH . I DO NOT NEED 50 CHARACTERS

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi there, Thanks for the feedback/review. We're glad to hear that you like the headphones. The WH-CH710N headphones offer noise canceling via Dual Noise Sensor Technology, as well as Ambient Sound Mode, so you have control of what you hear. The WH-CH710Ns have a feature called Artificial Intelligence Noise Cancellation (AINC) which constantly analyzes the sounds in your environment and automatically selects the most effective noise canceling filter for your surroundings.Thanks for choosing Sony! -Craig Sony_US

  • Rated 5 out of 5 stars

    Great gift

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a gift and he was very pleased! Chrged up quickly and so nice to have no wire.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi thisisme,

      Awesome! We're glad that you like your gift and enjoying your new WH-CH710N noise canceling headphones. The WH-CH710N headphones offer noise canceling via Dual Noise Sensor Technology, as well as Ambient Sound Mode, so you have control of what you hear. The WH-CH710Ns have a feature called Artificial Intelligence Noise Cancellation (AINC) which constantly analyzes the sounds in your environment and automatically selects the most effective noise canceling filter for your surroundings. The WH-CH710Ns use a powerful Li-ion battery which provides up to 35 hours of playback on a single charge, or 60 minutes of playback from a 10 minute charge using the Quick Charge feature. They are designed to provide a powerful and distraction free listening experience for the entire day! Thank you for sharing your experience with Sony!

      Regards,
      Kris Sony_US

  • Rated 3 out of 5 stars

    Hummmmm...

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Took them back. I'm electronics disabled. Couldn't figure out how they work.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi LambdaRAD,

      We are sorry to hear what happened. In this case, please allow us to help you and make this a better experience. For us to better assist you, please email us at socialsupport@am.sony.com with the following details:

      Name:
      Best Buy Username:
      Model Number:
      Issue:
      Telephone Number:

      Regards,
      David Sony_US

  • Rated 5 out of 5 stars

    Good

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wonderfully product. Couldn't ask for better! Love the noise cancelation.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Rockyjleach, we're glad you love the noise canceling feature of our product. The WH-CH710N headphones offer noise canceling via Dual Noise Sensor Technology, as well as Ambient Sound Mode, so you have control of what you hear. The WH-CH710Ns have a feature called Artificial Intelligence Noise Cancellation (AINC) which constantly analyzes the sounds in your environment and automatically selects the most effective noise canceling filter for your surroundings. The WH-CH710Ns use a powerful Li-ion battery which provides up to 35 hours of playback on a single charge, or 60 minutes of playback from a 10 minute charge using the Quick Charge feature. They are designed to provide a powerful and distraction free listening experience for the entire day. Thank you for choosing Sony! ~Earl Sony_US

  • Rated 4 out of 5 stars

    Good gift

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought these as a gift, work well as far as know!!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Recommended,
      Awesome! This is really a great gift. The WH-CH710N headphones offer noise canceling via Dual Noise Sensor Technology, as well as Ambient Sound Mode, so you have control of what you hear. The WH-CH710Ns have a feature called Artificial Intelligence Noise Cancellation (AINC) which constantly analyzes the sounds in your environment and automatically selects the most effective noise canceling filter for your surroundings. The WH-CH710Ns use a powerful Li-ion battery which provides up to 35 hours of playback on a single charge, or 60 minutes of playback from a 10 minute charge using the Quick Charge feature. They are designed to provide a powerful and distraction free listening experience for the entire day. Thank you for choosing Sony! - Kris Sony_US

  • Rated 5 out of 5 stars

    Sony WHCH710N

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Connects well to all BT devices. Quality sound, easy to use.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi 253COUGS, Awesome! We are so glad to hear that you are happy with the sound quality and ease of use of your new WHCH710N Headphones! The WH-CH710Ns have a feature called Artificial Intelligence Noise Cancellation (AINC) which constantly analyzes the sounds in your environment and automatically selects the most effective noise canceling filter for your surroundings. The WH-CH710Ns use a powerful Li-ion battery which provides up to 35 hours of playback on a single charge, or 60 minutes of playback from a 10 minute charge using the Quick Charge feature. They are designed to provide a powerful and distraction free listening experience for the entire day. -Carl Sony_US

  • Rated 5 out of 5 stars

    very satisfied

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I own a Bose noise canceling headphone and this wireless headphone performs just as well.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi annie,

      We are happy that you love it! The WH-CH710 headphones offer noise canceling via Dual Noise Sensor Technology, as well as Ambient Sound Mode, so you have control of what you hear. The WH-CH710Ns have a feature called Artificial Intelligence Noise Cancellation (AINC) which constantly analyzes the sounds in your environment and automatically selects the most effective noise canceling filter for your surroundings

      Thank you for choosing Sony!
      David Sony_US

  • Rated 5 out of 5 stars

    Great option for college.

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Son loves this headset! Great partner to air buds!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Starwars,

      Very nice! We're glad your son loves the headphones. The WH-CH710 headphones offer noise canceling via Dual Noise Sensor Technology, as well as Ambient Sound Mode, so you have control of what you hear. The WH-CH710Ns have a feature called Artificial Intelligence Noise Cancellation (AINC) which constantly analyzes the sounds in your environment and automatically selects the most effective noise canceling filter for your surroundings. The WH-CH710N use a powerful Li-ion battery which provides up to 35 hours of playback on a single charge, or 60 minutes of playback from a 10 minute charge using the Quick Charge feature. They are designed to provide a powerful and distraction free listening experience for the entire day.Thank you for choosing Sony!

      Regards,
      David Sony_US

  • Rated 5 out of 5 stars

    Head

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Oh i love this i used this always for my recording.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi RoghZayad,
      Awesome! We're glad to hear you new headphones suits your needs and expectations. The WHCH710N headphones offer noise canceling via Dual Noise Sensor Technology, as well as Ambient Sound Mode, so you have control of what you hear. The WH-CH710Ns have a feature called Artificial Intelligence Noise Cancellation (AINC) which constantly analyzes the sounds in your environment and automatically selects the most effective noise canceling filter for your surroundings. The WH-CH710Ns use a powerful Li-ion battery which provides up to 35 hours of playback on a single charge, or 60 minutes of playback from a 10 minute charge using the Quick Charge feature. They are designed to provide a powerful and distraction free listening experience for the entire day. Thanks for choosing Sony! - Kris Sony_US

  • Rated 5 out of 5 stars

    Great Headphones

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Great bargain. My son loves them. The noise canceling really works.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi DarthMaverick,

      We're glad that your son is enjoying the amazing features of the headphones particularly the noise canceling function. The WH-CH710N headphones offer noise canceling via Dual Noise Sensor Technology, as well as Ambient Sound Mode, so you have control of what you hear. The WH-CH710N has a feature called Artificial Intelligence Noise Cancellation (AINC) which constantly analyzes the sounds in your environment and automatically selects the most effective noise canceling filter for your surroundings. The WH-CH710Ns use a powerful Li-ion battery which provides up to 35 hours of playback on a single charge, or 60 minutes of playback from a 10-minute charge using the Quick Charge feature. They are designed to provide a powerful and distraction-free listening experience for the entire day. Thanks for choosing Sony!

      -Ralph Sony_US

  • Rated 3 out of 5 stars

    Not so good

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These didn’t last long. I wish they were better and sounded louder during use.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi ajtwerks,
      Thank you for sharing your feedback. We regret to hear that we were not able to meet your expectations with the WH-CH710N Wireless Noise-Canceling Headphones. We'd like to help and make this a better experience. For low sound level, turning up the volume of the headset and the connected device and connecting the Bluetooth device to the headset once again may fix these issues. If you are referring to the battery life of the headphones. Usage hours may be different depending on the settings and conditions of use. Please open this link with details of available operating time of the headphones with fully charged. https://helpguide.sony.net/mdr/whch710n/v1/en/contents/TP0002752809.html

      May we contact for help? If so, please email the below information to socialsupport@am.sony.com. Full Name:
      Best Buy Username:
      Telephone Number:
      Model Number:
      Issue:

      Regards,
      Kris Sony_US

  • Rated 5 out of 5 stars

    Mr.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as expected, sound quality good, response good

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi John, Great! We're glad that you like the sound quality of your new WH-CH710N noise canceling headphones. The WH-CH710N headphones offer noise canceling via Dual Noise Sensor Technology, as well as Ambient Sound Mode, so you have control of what you hear. The WH-CH710Ns have a feature called Artificial Intelligence Noise Cancellation (AINC) which constantly analyzes the sounds in your environment and automatically selects the most effective noise canceling filter for your surroundings. The WH-CH710Ns use a powerful Li-ion battery which provides up to 35 hours of playback on a single charge, or 60 minutes of playback from a 10 minute charge using the Quick Charge feature. They are designed to provide a powerful and distraction free listening experience for the entire day. Thanks for choosing Sony! Erin Sony_US