Customer Ratings & Reviews
- Model:
- WHCH710N/B
- SKU:
- 12529245
Rating by feature
- Sound Quality
Rating 4.5 out of 5 stars
- Battery Life
Rating 4.6 out of 5 stars
- Connectivity
Rating 4.6 out of 5 stars
to a friend
Good Quality
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I ordered these for my son a day he loves them. Sound quality and noise canceling are great. Only complaint is they make his ears really sweaty and I think slight over priced.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Brownl635,
Thank you for the 4-star rating. The WH-CH710N Wireless Noise-Canceling Headphones is a great choice of gift and we're glad that your son loves it. We're also glad you like the sound quality and noise canceling feature of the unit. We regret to hear that we were not able to meet your expectations with the price and discomforts that you are experiencing while wearing the headphones. The unit is not waterproof. If water or foreign objects enter the unit, it may result in fire or electric shock. In particular, be careful in the following cases.
When using the unit around a sink, etc.
Be careful that the unit does not fall into a sink or container filled with water.
When using the unit in the rain or snow, or in humid locations
When using the unit while you are sweaty
If you touch the unit with wet hands, or put the unit in the pocket of a damp article of clothing, the unit may get wet.
If you need assistance, feel free to contact us by send us an email with the following below at socialsupport@am.sony.com.
Full Name:
Best Buy Username:
Telephone Number:
Model Number:
Issue:
Regards,
Kris
Sing to me SONY!
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We got these for a road trip for our kiddos. They’ve worked really well and while a little big for them nothing that is awkward or uncomfortable. Sound quality is good and at the price point you really can’t go wrong.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Jeffrey, we're glad you like the sound quality and the comfort of our product. The WH-CH710N headphones offer noise canceling via Dual Noise Sensor Technology, as well as Ambient Sound Mode, so you have control of what you hear. The WH-CH710N has a feature called Artificial Intelligence Noise Cancellation (AINC) which constantly analyzes the sounds in your environment and automatically selects the most effective noise-canceling filter for your surroundings. The WH-CH710Ns use a powerful Li-ion battery which provides up to 35 hours of playback on a single charge, or 60 minutes of playback from a 10-minute charge using the Quick Charge feature. They are designed to provide a powerful and distraction-free listening experience for the entire day. Thanks for choosing Sony! ~Earl
perfect for our needs
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We now own two pairs of these headphones and they work perfectly for our needs. We use them for TV/Video watching.
I would recommend this to a friendNight watcher
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have truly enjoyed using my new headphones. Great sound quality and volume. Perfect for late night TV watching so not to disturb the rest of the household viewing action movies.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Nightwatcher,
Very nice! The WH-CH710N Wireless Noise-Canceling Headphones offer powerful, distraction-free listening wherever you are. With Noise Canceling via Dual Noise Sensor Technology, as well as Ambient Sound mode, you can take control of what you hear—and with up to 35 hours of wireless playback, you can listen to music all day long.
Thank you for choosing Sony!
David
Good Sony Headphone
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The item works as described in Product Review. I really enjoy it. People complained about it is plastic and it does not have a trace pouch. Who cares? That is cosmetic. As long as it is ANC and good sound, BE HAPPY, DON'T WORRY!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi BayAreaCAUSA,
Thank you for an amzing review. We're glad that you are enjoying your new WH-CH710N noise canceling headphones. The WH-CH710N headphones offer noise canceling via Dual Noise Sensor Technology, as well as Ambient Sound Mode, so you have control of what you hear. The WH-CH710Ns have a feature called Artificial Intelligence Noise Cancellation (AINC) which constantly analyzes the sounds in your environment and automatically selects the most effective noise canceling filter for your surroundings. The WH-CH710Ns use a powerful Li-ion battery which provides up to 35 hours of playback on a single charge, or 60 minutes of playback from a 10 minute charge using the Quick Charge feature. They are designed to provide a powerful and distraction free listening experience for the entire day. Thank you for choosing Sony! - Kris
Quite Comfortable!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The Sony - WH-CH710N Wireless Noise-Cancelling Over-the-Ear Headphones - Black are quite comfortable and I look forward to using them on the flight to and from Germany that got post poned due to Covid-19.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi jpmeister,
Thank you for an amazing review! We're glad you are enjoying the comfortable fit with your new headphones. These headphones are really great for flights. The WHCH710N headphones have a feature called Artificial Intelligence Noise Cancellation (AINC) which constantly analyzes the sounds in your environment and automatically selects the most effective noise canceling filter for your surroundings. The WH-CH710Ns use a powerful Li-ion battery which provides up to 35 hours of playback on a single charge, or 60 minutes of playback from a 10-minute charge using the Quick Charge feature. They are designed to provide a powerful and distraction-free listening experience for the entire day. Thanks for choosing Sony! - Kris
Great N/C Headphones
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This was a really great option for Noise Cancelling head phones compared to Bose. They really come in handy on airplanes as hours on a plane can sometimes be like attending a rock concert leaving your ears fatigued after the flight.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Shongo2020,
Awesome! Thank you for such a great review. We're glad to know that you like your new headphones. The WH-CH710N use a powerful Li-ion battery which provides up to 35 hours of playback on a single charge, or 60 minutes of playback from a 10 minute charge using the Quick Charge feature. They are designed to provide a powerful and distraction free listening experience for the entire day. Thank you for choosing Sony! - Kris
helps me keep outsound nosie out
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.great headphones. Use them a lot excellent sound quality. While i am sure there are higher end headphones that keep more noise out for the cost and everything i will gladly take these over the others
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Craig! We are so glad to hear that you are happy with the sound quality and noise canceling of your WHCH710N! The WH-CH710Ns have a feature called Artificial Intelligence Noise Cancellation (AINC) which constantly analyzes the sounds in your environment and automatically selects the most effective noise canceling filter for your surroundings. The WH-CH710Ns use a powerful Li-ion battery which provides up to 35 hours of playback on a single charge, or 60 minutes of playback from a 10 minute charge using the Quick Charge feature. They are designed to provide a powerful and distraction free listening experience for the entire day. -Carl
Marriage savers
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best headphones ever. These were purchased for my husband who needs the television much louder than I do. We can watch a movie together and both be happy.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi GeorgiaM,
Awesome! We're glad to hear the WHCH710N suits your needs and expectations. Nice to know you can now both enjoy your movie together. The WH-CH710Ns have a feature called Artificial Intelligence Noise Cancellation (AINC) which constantly analyzes the sounds in your environment and automatically selects the most effective noise canceling filter for your surroundings. The WH-CH710Ns use a powerful Li-ion battery which provides up to 35 hours of playback on a single charge, or 60 minutes of playback from a 10 minute charge using the Quick Charge feature. They are designed to provide a powerful and distraction free listening experience for the entire day. We appreciate your input and taken note of your feedback. Thanks for choosing Sony! - Kris
Amazing headphones, even better price
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love these headphones. I had been looking at the AirPods Max and the WH-1000XM4s but didn’t particularly like how expensive they were and how noise cancelling they were. These are the perfect noise cancelling where I can listen to my music but if someone’s yelling my name, I can faintly hear it. Plus they’re a great price and super light weight. I hated how heavy the Airpods were when I tried them on.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi KylieK,
Many thanks for the 5-star rating! We're glad your new headphones perfectly suits your needs and expectations. The WHCH710N headphones offer noise canceling via Dual Noise Sensor Technology, as well as Ambient Sound Mode, so you have control of what you hear. The WH-CH710Ns have a feature called Artificial Intelligence Noise Cancellation (AINC) which constantly analyzes the sounds in your environment and automatically selects the most effective noise canceling filter for your surroundings. The WH-CH710Ns use a powerful Li-ion battery which provides up to 35 hours of playback on a single charge, or 60 minutes of playback from a 10 minute charge using the Quick Charge feature. They are designed to provide a powerful and distraction free listening experience for the entire day. Thank you for choosing Sony! - Kris
Headphones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased these to replace my wired headphones. I have used them a couple of times and am happy with the sound quality. Would recommend them for the price.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi DejaVu,
Thank you for a positive feedback! Glad to hear we've been able to to give you a great deal. It really makes our day to find out that our customers are satisfied with our products. We're happy to know you are enjoying the amazing sound quality of the headphones. The WH-CH710N offer noise canceling via Dual Noise Sensor Technology, as well as Ambient Sound Mode, so you have control of what you hear. The WH-CH710Ns have a feature called Artificial Intelligence Noise Cancellation (AINC) which constantly analyzes the sounds in your environment and automatically selects the most effective noise canceling filter for your surroundings. The WH-CH710Ns use a powerful Li-ion battery which provides up to 35 hours of playback on a single charge, or 60 minutes of playback from a 10 minute charge using the Quick Charge feature. They are designed to provide a powerful and distraction free listening experience for the entire day. Thank you for your recommendation and for choosing Sony! - Kris
Great headphones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They are very good for what I bought them for I work in a very noise place an when I use them they do a very good job at blocking the noise of the shop
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Sammysung,
Awesome! We are glad to hear you are enjoying your new WH-CH710N noise canceling headphones. Nice to know it suits perfectly with your lifestyle.The WH-CH710N headphones offer noise canceling via Dual Noise Sensor Technology, as well as Ambient Sound Mode, so you have control of what you hear. The WH-CH710Ns have a feature called Artificial Intelligence Noise Cancellation (AINC) which constantly analyzes the sounds in your environment and automatically selects the most effective noise canceling filter for your surroundings. The WH-CH710Ns use a powerful Li-ion battery which provides up to 35 hours of playback on a single charge, or 60 minutes of playback from a 10 minute charge using the Quick Charge feature. They are designed to provide a powerful and distraction free listening experience for the entire day. Thank you for choosing Sony! - Kris
Mr
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far these ear phones have been wonderful. I went cheap first and it didn’t work out. While these aren’t the most expensive, it is a Sony product. I have always had pretty good luck with Sony stereo components and TVs.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello snak, We are glad to hear about your great experience with your Sony headphones. The WH-CH710N Wireless Noise-Canceling Headphones offer powerful, distraction-free listening wherever you are. With Noise Canceling via Dual Noise Sensor Technology, as well as Ambient Sound mode, you can take control of what you hear—and with up to 35 hours of wireless playback, you can listen to music all day long. Thank you for choosing Sony! -Vincent
Cheap like everything now
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sound is good, battery life isn't bad, noise cancelling is okay. Biggest issue is I've had these about 3 months and even being as delicate as possible with these I had a chunk of plastic just fall off while wearing these. Like I'm just sitting there, watching a film, not moving when down tumbles a piece of my headphones. Seriously, why is everything so cheaply made?
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi Zachariah,
Thank you for writing this review. While we are glad you like the great sound, battery life and noise canceling features of the WHCH710N, we're sorry to hear that a chunk of plastic fall off while wearing the headphones. We'd like to help and do the best possible for you.
May we contact you and get more information? If so, please email the below information to socialsupport@am.sony.com:
Name:
Best Buy Username:
Telephone Number:
Model Number:
Issue:
We are sorry for the inconvenience and hope to speak to you to resolve this matter. - Kris
Good Noice Cancelling head phones from Sony
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good noice cancelling head phones from Sony at this price. Good Bluetooth connectivity and can switch between noice canceling and ambient.
I would recommend this to a friendMoney for value!
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Pros: VERY GOOD battery life (10/10). Easy to use! (10/10) Cons: Durability 3/10 | Sound Quality (5/10) *you get what you paid for* | Comfortability: 5/10
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Evo3,
Thank you for your feedback. While we're glad to hear you like the long battery life and ease of use, we sorry to hear the issues that you are having with the headphones. Adjusting the headband and the earpads properly can help reduce discomfort while wearing the headphones. These headphones actually support super-soft, pressure-relieving earpads in foamed urethane evenly distribute pressure and increase ear/pad contact for a stable fit. For sound quality issues, you may try to isolate the issue by following the steps on this link: https://helpguide.sony.net/mdr/whch710n/v1/en/contents/TP0002752820.html
Should you need further assistance, please email the below information to socialsupport@am.sony.com.
Name:
Best Buy Username:
Telephone Number:
Model Number:
Issue:
The WH-CH710N headphones offer noise canceling via Dual Noise Sensor Technology, as well as Ambient Sound Mode, so you have control of what you hear. The WH-CH710Ns have a feature called Artificial Intelligence Noise Cancellation (AINC) which constantly analyzes the sounds in your environment and automatically selects the most effective noise canceling filter for your surroundings. The WH-CH710Ns use a powerful Li-ion battery which provides up to 35 hours of playback on a single charge, or 60 minutes of playback from a 10 minute charge using the Quick Charge feature. They are designed to provide a powerful and distraction free listening experience for the entire day. Thanks for choosing Sony! - Kris
nice headphones
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.light weight good sound and comfortable to wear i recommend
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Jose, Great! We're glad that you like the sound quality and comfort. The WH-CH710N headphones offer noise canceling via Dual Noise Sensor Technology, as well as Ambient Sound Mode, so you have control of what you hear. The WH-CH710Ns have a feature called Artificial Intelligence Noise Cancellation (AINC) which constantly analyzes the sounds in your environment and automatically selects the most effective noise canceling filter for your surroundings. The WH-CH710Ns use a powerful Li-ion battery which provides up to 35 hours of playback on a single charge, or 60 minutes of playback from a 10 minute charge using the Quick Charge feature. They are designed to provide a powerful and distraction free listening experience for the entire day. Thanks for choosing Sony! Erin
Sony quality
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good product. Nothing special though. Just the normal quality that you would expect from Sony. Got them on sale which was nice, which added to the value of this purchase.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi jglick327,
Thank you for sharing your experience. We value your feedback as it helps to improve the quality of our products and services. The WH-CH710N offer noise canceling via Dual Noise Sensor Technology, as well as Ambient Sound Mode, so you have control of what you hear. The WH-CH710Ns have a feature called Artificial Intelligence Noise Cancellation (AINC) which constantly analyzes the sounds in your environment and automatically selects the most effective noise canceling filter for your surroundings. The WH-CH710Ns use a powerful Li-ion battery which provides up to 35 hours of playback on a single charge, or 60 minutes of playback from a 10 minute charge using the Quick Charge feature. They are designed to provide a powerful and distraction free listening experience for the entire day.
If you need help, feel free to email us at socialsupport@am.sony.com with the following details:
Name:
Username:
Model Number:
Issue:
Telephone Number:
Thank you for choosing Sony! - Kris
Great headphones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great fit and great sound. Easy to connect to devices and charge last 2 days with 14 hour use each day
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Turkf26,
Thank you for such a great review! We're glad to hear you are enjoying the comfortable fit, great sound, easy connection and long battery life with your new WHCH710N. These headphones offer noise canceling via Dual Noise Sensor Technology, as well as Ambient Sound Mode, so you have control of what you hear. The WH-CH710Ns have a feature called Artificial Intelligence Noise Cancellation (AINC) which constantly analyzes the sounds in your environment and automatically selects the most effective noise canceling filter for your surroundings. The WH-CH710Ns use a powerful Li-ion battery which provides up to 35 hours of playback on a single charge, or 60 minutes of playback from a 10 minute charge using the Quick Charge feature. They are designed to provide a powerful and distraction free listening experience for the entire day. Thanks for choosing Sony! - Kris
pretty good
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Pretty good noise cancelling but pieces break off really easily
No, I would not recommend this to a friend