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Customer Ratings & Reviews

$122.84

Customer reviews

Rating 4.4 out of 5 stars with 2943 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.5 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.6 out of 5 stars

87%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 43 Showing 841-860 of 2,943 reviews
  • Rated 5 out of 5 stars

    Sony headphones

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best head phones I have ever gotten great to use in the gym

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Comfortable and durable

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones are amazing! We brought them on a flight with us, they don't completely block out sound, but for their price, they do a great job of it! They're also very comfortable! Also, we bought a pair for our eight year old, he's dropped them numerous times and thankfully they're still working!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Melissa,
      Thank you for the 5-star rating! We're glad to hear you like the comfortable fit and build quality of the WHCH710N. Please refer to this link if the effect of noise canceling is not sufficient: https://helpguide.sony.net/mdr/whch710n/v1/en/contents/TP0002752735.html

      Should you need further assistance, please email the below information to socialsupport@am.sony.com:
      Name:
      Best Buy Username:
      Telephone Number:
      Model Number:
      Issue:

      The WHCH710N headphones offer noise canceling via Dual Noise Sensor Technology, as well as Ambient Sound Mode, so you have control of what you hear. The WH-CH710Ns have a feature called Artificial Intelligence Noise Cancellation (AINC) which constantly analyzes the sounds in your environment and automatically selects the most effective noise canceling filter for your surroundings. The WH-CH710Ns use a powerful Li-ion battery which provides up to 35 hours of playback on a single charge, or 60 minutes of playback from a 10 minute charge using the Quick Charge feature. They are designed to provide a powerful and distraction free listening experience for the entire day. Thanks for choosing Sony! - Kris Sony_US

  • Rated 4 out of 5 stars

    Go ear phones

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got them for working out. They work fine for sound and no sound if that what you want.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Marry,
      Thank you for your feedback! We're glad to know that your new headphones suits your needs and expectations. The WH-CH710N headphones offer noise canceling via Dual Noise Sensor Technology, as well as Ambient Sound Mode, so you have control of what you hear. The WH-CH710Ns have a feature called Artificial Intelligence Noise Cancellation (AINC) which constantly analyzes the sounds in your environment and automatically selects the most effective noise canceling filter for your surroundings. The WH-CH710Ns use a powerful Li-ion battery which provides up to 35 hours of playback on a single charge, or 60 minutes of playback from a 10 minute charge using the Quick Charge feature. They are designed to provide a powerful and distraction free listening experience for the entire day. Thank you for choosing Sony! - Kris Sony_US

  • Rated 5 out of 5 stars

    Sony Black

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a gift for a student to use for online schooling and he loves it because their soft for his ears and can wear them for a long period of time.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Inkforme, This is a great gift idea! We're thrilled to hear he loves the comfortable ear cushion and fit of his new headphones. The WH-CH710N Wireless Noise-Canceling Headphones offer powerful, distraction-free listening wherever you are. With Noise Canceling via Dual Noise Sensor Technology, as well as Ambient Sound mode, you can take control of what you hear—and with up to 35 hours of wireless playback, you can listen to music all day long. Thanks for choosing Sony! -Sam Sony_US

  • Rated 5 out of 5 stars

    Awesome Headphones.

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got these for my 9 year old and he absolutely loves them. They have an awesome sound. Highly recommend. Just a superb product.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Willie,
      Amazing! That's very thoughtful of you on getting your son a brand new headphones and we're glad to hear he loves the incredible sound of the unit. The WH-CH710Ns have a feature called Artificial Intelligence Noise Cancellation (AINC) which constantly analyzes the sounds in your environment and automatically selects the most effective noise canceling filter for your surroundings. The WH-CH710Ns use a powerful Li-ion battery which provides up to 35 hours of playback on a single charge, or 60 minutes of playback from a 10 minute charge using the Quick Charge feature. They are designed to provide a powerful and distraction free listening experience for the entire day. Thank you for your recommendation and for purchasing Sony! - Kris Sony_US

  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect headphones for the perfect price. Browsed different headphones and ultimately decided on these as the price was right at time of purchase.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Manny,
      You definitely made the right choice. We're happy to know that you like your new new WH-CH710N noise canceling headphones. The WH-CH710N headphones offer noise canceling via Dual Noise Sensor Technology, as well as Ambient Sound Mode, so you have control of what you hear. The WH-CH710Ns have a feature called Artificial Intelligence Noise Cancellation (AINC) which constantly analyzes the sounds in your environment and automatically selects the most effective noise canceling filter for your surroundings. The WH-CH710Ns use a powerful Li-ion battery which provides up to 35 hours of playback on a single charge, or 60 minutes of playback from a 10 minute charge using the Quick Charge feature. They are designed to provide a powerful and distraction free listening experience for the entire day. Thank you for purchasing Sony! - Kris Sony_US

  • Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve been using it everyday for more than a year now. Worth the price

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Present for my daughter

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My daughter loves these, it totally cancels out the sound of my voice so she can concentrate on her friends and computer games.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Sarah,

      We're thrilled that your daughter is enjoying the noise canceling function of the headphones. The WH-CH710N headphones offer noise canceling via Dual Noise Sensor Technology, as well as Ambient Sound Mode, so you have control of what you hear. The WH-CH710Ns have a feature called Artificial Intelligence Noise Cancellation (AINC) which constantly analyzes the sounds in your environment and automatically selects the most effective noise canceling filter for your surroundings. The WH-CH710Ns use a powerful Li-ion battery which provides up to 35 hours of playback on a single charge, or 60 minutes of playback from a 10-minute charge using the Quick Charge feature. They are designed to provide a powerful and distraction-free listening experience for the entire day. Thanks for choosing Sony!

      -Ralph Sony_US

  • Rated 5 out of 5 stars

    Exceeds expectations

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very satisfied with headphones. Bluetooth connection is automatic, battery life exceeds expectations, and appreciate the auto-off when no music is playing.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Shaq,

      Thank you, we’re happy to hear you love your WH-CH710N Wireless Noise-Cancelling Over-the-Ear Headphones. The WH-CH710N Wireless Noise-Canceling Headphones offer powerful, distraction-free listening wherever you are. With Noise Canceling via Dual Noise Sensor Technology, as well as Ambient Sound mode, you can take control of what you hear—and with up to 35 hours of wireless playback, you can listen to music all day long.

      Thank you for choosing Sony!
      David Sony_US

  • Rated 4 out of 5 stars

    Rocked

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall good sounding headphones, in this price range the quality of feel should match the sound.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Jacksparrow, we're glad you like our product. The WH-CH710N Wireless Noise-Canceling Headphones offer powerful, distraction-free listening wherever you are. With Noise Canceling via Dual Noise Sensor Technology, as well as Ambient Sound mode, you can take control of what you hear—and with up to 35 hours of wireless playback, you can listen to music all day long. Thank you for choosing SONY. ~Earl Sony_US

  • Rated 5 out of 5 stars

    Mom likes headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones were chosen for my mom. She values their comfort and wireless features. Plus she saved money becausr they were on sale.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi FussyBudget, we're glad to hear that your mother likes our product. The WH-CH710N headphones offer noise canceling via Dual Noise Sensor Technology, as well as Ambient Sound Mode, so you have control of what you hear. The WH-CH710Ns have a feature called Artificial Intelligence Noise Cancellation (AINC) which constantly analyzes the sounds in your environment and automatically selects the most effective noise canceling filter for your surroundings. The WH-CH710Ns use a powerful Li-ion battery which provides up to 35 hours of playback on a single charge, or 60 minutes of playback from a 10 minute charge using the Quick Charge feature. They are designed to provide a powerful and distraction free listening experience for the entire day. Thank you for choosing Sony! ~Earl Sony_US

  • Rated 5 out of 5 stars

    Great Option

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a gift for my son. He loves it. It was one of the best options price wise for a wireless noise cancelling headphones.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Motherof3, This is a great gift idea! We're very happy to hear your son loves his new Sony headphones. The WH-CH710N Wireless Noise-Canceling Headphones offer powerful, distraction-free listening wherever you are. With Noise Canceling via Dual Noise Sensor Technology, as well as Ambient Sound mode, you can take control of what you hear—and with up to 35 hours of wireless playback, you can listen to music all day long. Thanks for choosing Sony! -Sam Sony_US

  • Rated 4 out of 5 stars

    GOOD

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice headphones. Good quality for the price. NC is also pretty good. For normal use it is a perfect headphones.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Deepen! Thank you for sharing your experience with the Headphones! The WH-CH710N Wireless Noise-Canceling Headphones offer powerful, distraction-free listening wherever you are. With Noise Canceling via Dual Noise Sensor Technology, as well as Ambient Sound mode, you can take control of what you hear—and with up to 35 hours of wireless playback, you can listen to music all day long. Hear more of your music and less of the background noise with the WH-CH710N noise-cancellation headphones, as well as Artificial Intelligence Noise Cancelation (AINC), via Dual Noise Sensor Technology. Thank you for choosing Sony! -Carl Sony_US

  • Rated 5 out of 5 stars

    Just what I needed.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great pair of headphones that are wireless but also can be wired. Great connection and volume. The noise cancellation is really good for this price.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Samsungwatchuser, Awesome! We're glad that you are enjoying your headphones' noise canceling feature. The WH-CH710N headphones offer noise canceling via Dual Noise Sensor Technology, as well as Ambient Sound Mode, so you have control of what you hear. The WH-CH710Ns have a feature called Artificial Intelligence Noise Cancellation (AINC) which constantly analyzes the sounds in your environment and automatically selects the most effective noise canceling filter for your surroundings. The WH-CH710Ns use a powerful Li-ion battery which provides up to 35 hours of playback on a single charge, or 60 minutes of playback from a 10 minute charge using the Quick Charge feature. They are designed to provide a powerful and distraction free listening experience for the entire day. Thanks for choosing Sony! Erin Sony_US

  • Rated 4 out of 5 stars

    Nice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my son as charismas gift. He enjoys likes the noise canceling features of the headphone.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Jing54,
      Wow! This is a nice gift and we're delighted to hear that your son is enjoying his new headphones. The WH-CH710N headphones offer noise canceling via Dual Noise Sensor Technology, as well as Ambient Sound Mode, so you have control of what you hear. The WH-CH710Ns have a feature called Artificial Intelligence Noise Cancellation (AINC) which constantly analyzes the sounds in your environment and automatically selects the most effective noise canceling filter for your surroundings. The WH-CH710Ns use a powerful Li-ion battery which provides up to 35 hours of playback on a single charge, or 60 minutes of playback from a 10 minute charge using the Quick Charge feature. They are designed to provide a powerful and distraction free listening experience for the entire day. Thank you for choosing Sony! - Kris Sony_US

  • Rated 5 out of 5 stars

    Pleasure

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Working just like I wanted. Now I can listen to the TV at any volume I want with out disturbing anyone else in the house.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Glenn925,
      Fantastic! Nice to hear your new headphones suits your needs and expectations. The WHCH710N headphones offer noise canceling via Dual Noise Sensor Technology, as well as Ambient Sound Mode, so you have control of what you hear. The WH-CH710Ns have a feature called Artificial Intelligence Noise Cancellation (AINC) which constantly analyzes the sounds in your environment and automatically selects the most effective noise canceling filter for your surroundings. The WH-CH710Ns use a powerful Li-ion battery which provides up to 35 hours of playback on a single charge, or 60 minutes of playback from a 10 minute charge using the Quick Charge feature. They are designed to provide a powerful and distraction free listening experience for the entire day. Thanks for choosing Sony. - Kris Sony_US

  • Rated 5 out of 5 stars

    Great sound

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value noise canceling headphones. I purchased theses for my 8 and 10 year old to use

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi dadgeek,
      Awesome! We're really glad you like the great sound quality and noise canceling features of the WHCH710N headphones. This is definitely a great gift for your kids. These headphones offer noise canceling via Dual Noise Sensor Technology, as well as Ambient Sound Mode, so you have control of what you hear. The WH-CH710Ns have a feature called Artificial Intelligence Noise Cancellation (AINC) which constantly analyzes the sounds in your environment and automatically selects the most effective noise canceling filter for your surroundings. The WH-CH710Ns use a powerful Li-ion battery which provides up to 35 hours of playback on a single charge, or 60 minutes of playback from a 10 minute charge using the Quick Charge feature. They are designed to provide a powerful and distraction free listening experience for the entire day. Thanks for choosing Sony! - Kris Sony_US

  • Rated 4 out of 5 stars

    Good Headphone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    An excellent choice for office use. Good gift option for parents and students. Good headphones on a budget.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi AKDS,
      Thank you for sharing your experience with the WH-CH710N noise canceling headphones. We're glad to know that it suits your needs and expectation. These headphones offer noise canceling via Dual Noise Sensor Technology, as well as Ambient Sound Mode, so you have control of what you hear. The WH-CH710Ns have a feature called Artificial Intelligence Noise Cancellation (AINC) which constantly analyzes the sounds in your environment and automatically selects the most effective noise canceling filter for your surroundings. The WH-CH710Ns use a powerful Li-ion battery which provides up to 35 hours of playback on a single charge, or 60 minutes of playback from a 10 minute charge using the Quick Charge feature. They are designed to provide a powerful and distraction free listening experience for the entire day. Thank you for choosing Sony! - Kris Sony_US

  • Rated 4 out of 5 stars

    They're nice, not amazing. Definitely nice though.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They're nice headphones, lightweight and good audio quality. They're not the MX series by any means, but a great budget Sony. I use them for telesales and gaming. No issues, but the noise canceling isn't the same as the MX series. Which should be no surprise. Grab em on sale and don't look back.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Trilomatix,
      Thank you for sharing your experience with the WHCH710N. We appreciate to hear that you like the lightweight and audio quality of the headphones. We regret to hear that we were not able to meet all of your expectations with the headphones particularly with the noise canceling feature. Please try these solutions below if the effect of noise canceling is not sufficient.

      Make sure that the noise canceling function is turned on.
      Adjust the headset into a comfortable position.
      The noise canceling function is effective in low frequency ranges such as airplanes, trains, offices, near air-conditioning, and is not as effective for higher frequencies, such as human voices.

      We value your opinion and should you need assistance, feel free to email us at socialsupport@am.sony.com with below information.

      Full Name:
      Best Buy Username:
      Telephone Number:
      Model Number:
      Issue:

      Regards,
      Kris Sony_US

  • Rated 4 out of 5 stars

    good for older folks

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For my wife. It has good sound and is easy to use with good reception while walking through the hose

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi collards, That's Great! We are glad that you are happy with the new WH-CH710N noise-canceling headphones. The WF-CH710 headphones offer noise-canceling via Dual Noise Sensor Technology, as well as Ambient Sound Mode, so you have control of what you hear. The WH-CH710Ns has a feature called Artificial Intelligence Noise Cancellation (AINC) which constantly analyzes the sounds in your environment and automatically selects the most effective noise-canceling filter for your surroundings. The WH-CH710Ns use a powerful Li-ion battery which provides up to 35 hours of playback on a single charge, or 60 minutes of playback from a 10-minute charge using the Quick Charge feature. They are designed to provide a powerful and distraction-free listening experience for the entire day. Thank you for choosing Sony! Jay Sony_US