Customer Ratings & Reviews
- Model:
- WHCH710N/B
- |
- SKU:
- 12529245
Customer reviews
Rating 4.4 out of 5 stars with 2943 reviews
(2,943 customer reviews)Rating by feature
- Sound Quality4.5
Rating 4.5 out of 5 stars
- Battery Life4.6
Rating 4.6 out of 5 stars
- Connectivity4.6
Rating 4.6 out of 5 stars
to a friend
Rated 5 out of 5 stars
Great Headphones
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great Head phones. My son loves them. He wears them all the time
This review is from Sony - WH-CH710N Wireless Noise-Cancelling Over-the-Ear Headphones - Black
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Maverick2,
Perfect! We're glad your son loves the WHCH710N. These headphones offer noise canceling via Dual Noise Sensor Technology, as well as Ambient Sound Mode, so you have control of what you hear. The WH-CH710Ns have a feature called Artificial Intelligence Noise Cancellation (AINC) which constantly analyzes the sounds in your environment and automatically selects the most effective noise canceling filter for your surroundings. The WH-CH710Ns use a powerful Li-ion battery which provides up to 35 hours of playback on a single charge, or 60 minutes of playback from a 10 minute charge using the Quick Charge feature. They are designed to provide a powerful and distraction free listening experience for the entire day. Thank you for choosing Sony! - Kris
Rated 3 out of 5 stars
Headphones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sound good but not loud enough if you outside with at
This review is from Sony - WH-CH710N Wireless Noise-Cancelling Over-the-Ear Headphones - Black
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi Bnicezx,
Thank you for sharing your experience with our WHCH710N headphones. While we're glad that you like the sound quality, we regret that you are having some issues with the volume level of the remote. We'd like to help isolate the issue. Here are some things you may check for low sound level:
Turn up the volume of the headset and the connected device.
Connect the Bluetooth device to the headset once again.
I hope this helps but should you need further assistance, please email us at [email protected] with the following details:
Name:
Username:
Model Number:
Issue:
Telephone Number:
Regards,
Kris
Rated 5 out of 5 stars
Worth the purchase
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.You can not go wrong with these headphones! It a must buy
This review is from Sony - WH-CH710N Wireless Noise-Cancelling Over-the-Ear Headphones - Black
I would recommend this to a friendRated 5 out of 5 stars
Head set rating
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent sound quality and distance is not a factor
This review is from Sony - WH-CH710N Wireless Noise-Cancelling Over-the-Ear Headphones - Black
I would recommend this to a friendRated 5 out of 5 stars
Sony Headset
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great headphone. Bluetooth pairing is easy to do. Use it with peloton bike. Blocks out the noise. Sound is crystal clear.
This review is from Sony - WH-CH710N Wireless Noise-Cancelling Over-the-Ear Headphones - Black
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Myke807,
Amazing! We're glad you are enjoying the WH-CH710N. These headphones offer noise canceling via Dual Noise Sensor Technology, as well as Ambient Sound Mode, so you have control of what you hear. The WH-CH710Ns have a feature called Artificial Intelligence Noise Cancellation (AINC) which constantly analyzes the sounds in your environment and automatically selects the most effective noise canceling filter for your surroundings. The WH-CH710Ns use a powerful Li-ion battery which provides up to 35 hours of playback on a single charge, or 60 minutes of playback from a 10 minute charge using the Quick Charge feature. They are designed to provide a powerful and distraction free listening experience for the entire day. Thank you for choosing Sony! - Kris
Rated 5 out of 5 stars
Great choice!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My son loves them. They cancel out all background noise and sound great.
This review is from Sony - WH-CH710N Wireless Noise-Cancelling Over-the-Ear Headphones - Black
I would recommend this to a friendBrand response from SonyListens
Posted .Hi RondaMcDaniel,
Perfect! We really appreciate how much your son loves the WHCH710N headphones. These headphones offer noise canceling via Dual Noise Sensor Technology, as well as Ambient Sound Mode, so you have control of what you hear. The WH-CH710Ns have a feature called Artificial Intelligence Noise Cancellation (AINC) which constantly analyzes the sounds in your environment and automatically selects the most effective noise canceling filter for your surroundings. The WH-CH710Ns use a powerful Li-ion battery which provides up to 35 hours of playback on a single charge, or 60 minutes of playback from a 10 minute charge using the Quick Charge feature. They are designed to provide a powerful and distraction free listening experience for the entire day. Thank you for choosing Sony! - Kris
Rated 5 out of 5 stars
Good sound!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I like them a lot. The sound is very good. It’s great not having to worry about cords. Wireless is the way to go.
This review is from Sony - WH-CH710N Wireless Noise-Cancelling Over-the-Ear Headphones - Black
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Rocktex, we're glad you like the sound quality of our product. The WH-CH710N Wireless Noise-Canceling Headphones offer powerful, distraction-free listening wherever you are. With Noise Canceling via Dual Noise Sensor Technology, as well as Ambient Sound mode, you can take control of what you hear—and with up to 35 hours of wireless playback, you can listen to music all day long. Thank you for choosing SONY. ~Earl
Rated 4 out of 5 stars
Solid and nice gray color
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had some volume issues that were browser problems and not with the headphones. Overall, solid pair of headphones and comfortable. Noise cancelling works well. Will test out on my vacation.
This review is from Sony - WH-CH710N Wireless Noise-Cancelling Over-the-Ear Headphones - Gray
I would recommend this to a friendBrand response from SonyListens
Posted .Hi BayAreaLiving,
Thank you for sharing an honest review with your new headphones. We really appreciate you like the color, comfortable fit and noise canceling of the WHCH710N. These headphones offer noise canceling via Dual Noise Sensor Technology, as well as Ambient Sound Mode, so you have control of what you hear. The WH-CH710Ns have a feature called Artificial Intelligence Noise Cancellation (AINC) which constantly analyzes the sounds in your environment and automatically selects the most effective noise canceling filter for your surroundings. The WH-CH710Ns use a powerful Li-ion battery which provides up to 35 hours of playback on a single charge, or 60 minutes of playback from a 10 minute charge using the Quick Charge feature. They are designed to provide a powerful and distraction free listening experience for the entire day. Thanks for choosing Sony! - Kris
Rated 5 out of 5 stars
Sony is king
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best flighting headphones with the noise canceling
This review is from Sony - WH-CH710N Wireless Noise-Cancelling Over-the-Ear Headphones - Black
I would recommend this to a friendRated 5 out of 5 stars
These headphones are as advertised.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.So far these headphones rate excellent. The most significant thing for me, is that the ear pieces actually fit over the ears. In addition, the head band is slightly off center which allows the headphones to sit just right on your head. They are easy to set up and connect to the TV. They aren't completely noise-cancelling, which is actually a good thing, you can still hear your phone buzz when it is sitting beside you. They are clear and pick up the subtle sounds of a movie. I like them very much.
This review is from Sony - WH-CH710N Wireless Noise-Cancelling Over-the-Ear Headphones - Black
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Tennes,
Thank you for the feedback. The WH-CH710N Wireless Noise-Canceling Headphones offer powerful, distraction-free listening wherever you are. With Noise Canceling via Dual Noise Sensor Technology, as well as Ambient Sound mode, you can take control of what you hear—and with up to 35 hours of wireless playback, you can listen to music all day long.
Thank you for choosing Sony!
David
Rated 4 out of 5 stars
Great value.
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great headphones for the price. Works as expected with good sound.
This review is from Sony - WH-CH710N Wireless Noise-Cancelling Over-the-Ear Headphones - Black
I would recommend this to a friendBrand response from SonyListens
Posted .Hi BigBoi,
Awesome! We're glad we were able to give you a great deal and that you are enjoying your new headphones.The WHCH710N headphones offer noise canceling via Dual Noise Sensor Technology, as well as Ambient Sound Mode, so you have control of what you hear. The WH-CH710Ns have a feature called Artificial Intelligence Noise Cancellation (AINC) which constantly analyzes the sounds in your environment and automatically selects the most effective noise canceling filter for your surroundings. The WH-CH710Ns use a powerful Li-ion battery which provides up to 35 hours of playback on a single charge, or 60 minutes of playback from a 10 minute charge using the Quick Charge feature. They are designed to provide a powerful and distraction free listening experience for the entire day. Thank you for choosing Sony! - Kris
Rated 5 out of 5 stars
Headphones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very pleased with The headphones . The noise-cancelling is exceptional.
This review is from Sony - WH-CH710N Wireless Noise-Cancelling Over-the-Ear Headphones - Black
I would recommend this to a friendBrand response from SonyListens
Posted .Hi LewisB, We are glad to hear you are enjoying your new WH-CH710N noise canceling headphones. The WH-CH710N headphones offer noise canceling via Dual Noise Sensor Technology, as well as Ambient Sound Mode, so you have control of what you hear. The WH-CH710Ns have a feature called Artificial Intelligence Noise Cancellation (AINC) which constantly analyzes the sounds in your environment and automatically selects the most effective noise canceling filter for your surroundings. The WH-CH710Ns use a powerful Li-ion battery which provides up to 35 hours of playback on a single charge, or 60 minutes of playback from a 10 minute charge using the Quick Charge feature. They are designed to provide a powerful and distraction free listening experience for the entire day. Thanks for choosing Sony! Erin
Rated 4 out of 5 stars
Good for smaller heads
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound quality and noise-canceling, but comfort wasn't there.
This review is from Sony - WH-CH710N Wireless Noise-Cancelling Over-the-Ear Headphones - Black
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Aman,
Thank you for sharing your experience with us. While we are glad you like the sound quality and noise canceling features of the headphones, we're sorry to hear the discomforts that you are experiencing while wearing the unit. Adjusting the headband and the earpads properly can help reduce discomfort while wearing the headphones. These headphones actually support super-soft, pressure-relieving earpads in foamed urethane evenly distribute pressure and increase ear/pad contact for a stable fit.
The WH-CH710N headphones offer noise canceling via Dual Noise Sensor Technology, as well as Ambient Sound Mode, so you have control of what you hear. The WH-CH710Ns have a feature called Artificial Intelligence Noise Cancellation (AINC) which constantly analyzes the sounds in your environment and automatically selects the most effective noise canceling filter for your surroundings. The WH-CH710Ns use a powerful Li-ion battery which provides up to 35 hours of playback on a single charge, or 60 minutes of playback from a 10 minute charge using the Quick Charge feature. They are designed to provide a powerful and distraction free listening experience for the entire day. Your feedback is greatly appreciated and thank you for purchasing Sony! - Kris
Rated 5 out of 5 stars
Great value
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They sound good and affordable, a huge plus is they use usb C charging.
This review is from Sony - WH-CH710N Wireless Noise-Cancelling Over-the-Ear Headphones - Black
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Jonathon,
Perfect! We're glad we were able to give you a great deal. Your satisfaction with the great sound quality and USB type C charging is greatly appreciated. The WH-CH710N headphones offer noise canceling via Dual Noise Sensor Technology, as well as Ambient Sound Mode, so you have control of what you hear. The WH-CH710Ns have a feature called Artificial Intelligence Noise Cancellation (AINC) which constantly analyzes the sounds in your environment and automatically selects the most effective noise canceling filter for your surroundings. The WH-CH710Ns use a powerful Li-ion battery which provides up to 35 hours of playback on a single charge, or 60 minutes of playback from a 10 minute charge using the Quick Charge feature. They are designed to provide a powerful and distraction free listening experience for the entire day. Thank you for choosing Sony! - Kris
Rated 4 out of 5 stars
Nice headphones not supported by the app.
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The headphones are overall okay. My major drawback is that it doesn’t work with the app however there are additional buttons to control and do some customization. The comparability with the app was NOT clear in the description. I also own a smaller in the ear buds and the provide as excellent noise cancellation and quality with a smaller form factor
This review is from Sony - WH-CH710N Wireless Noise-Cancelling Over-the-Ear Headphones - Black
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Fitz, Thank you for sharing your feedback. Unforutnately, the Sony | Headphones Connect is not compatible with this model. The app is only compatible with specific models. Despite your concern, it's nice that you still like them. The WH-CH710N Wireless Noise-Canceling Headphones offer powerful, distraction-free listening wherever you are. With Noise Canceling via Dual Noise Sensor Technology, as well as Ambient Sound mode, you can take control of what you hear—and with up to 35 hours of wireless playback, you can listen to music all day long. Thank you for choosing Sony! Vincent
Rated 5 out of 5 stars
Love these headphones
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is a great product for anyone who wants to listen to or watch what they like with out bothering people around them
This review is from Sony - WH-CH710N Wireless Noise-Cancelling Over-the-Ear Headphones - Black
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Tomcat, We are glad to hear you are enjoying your new WH-CH710N noise canceling headphones. The WH-CH710N headphones offer noise canceling via Dual Noise Sensor Technology, as well as Ambient Sound Mode, so you have control of what you hear. The WH-CH710Ns have a feature called Artificial Intelligence Noise Cancellation (AINC) which constantly analyzes the sounds in your environment and automatically selects the most effective noise canceling filter for your surroundings. The WH-CH710Ns use a powerful Li-ion battery which provides up to 35 hours of playback on a single charge, or 60 minutes of playback from a 10 minute charge using the Quick Charge feature. They are designed to provide a powerful and distraction free listening experience for the entire day. Thanks for choosing Sony! Erin
Rated 4 out of 5 stars
Great for commuting
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice color, fits well over the ears and comfortable on the top of my head. Sound is great, blocks out commuting noise on public transportation. Would’ve been a 5 but I wish they came with a travel case.
This review is from Sony - WH-CH710N Wireless Noise-Cancelling Over-the-Ear Headphones - Gray
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Amazeanne506,
Awesome! We're glad to hear you like the great sound, color, comfortable fit and noise canceling features of your WHCH710N headphones. We appreciate your review regarding the travel case. The WH-CH710Ns have a feature called Artificial Intelligence Noise Cancellation (AINC) which constantly analyzes the sounds in your environment and automatically selects the most effective noise canceling filter for your surroundings. The WH-CH710Ns use a powerful Li-ion battery which provides up to 35 hours of playback on a single charge, or 60 minutes of playback from a 10 minute charge using the Quick Charge feature. They are designed to provide a powerful and distraction free listening experience for the entire day. Thanks for purchasing Sony! - Kris
Rated 4 out of 5 stars
Good product.....
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sound quality was good. Sometimes problem with Bluetooth paring. Easy to handle.
This review is from Sony - WH-CH710N Wireless Noise-Cancelling Over-the-Ear Headphones - Black
I would recommend this to a friendBrand response from SonyListens
Posted .Hi RanjithThangavel,
Thank you for the 4-star rating. We're glad to hear you like the sound quality of the headphones however we regret that you are having issues with Bluetooth pairing with the headphones. Please follow the steps below if pairing cannot be done on the headphones.
Bring the headset and the Bluetooth device within 1 m (3 feet) from each other.
The headset automatically enters pairing mode when pairing for the first time after purchasing, initializing, or repairing the headset. To pair a second or subsequent device, press and hold the (power) button of the headset for 7 seconds or more to enter pairing mode.
When pairing a device once again after initializing or repairing the headset, you may be unable to pair the device if it retains pairing information for the headset (iPhone or other device). In this case, delete the pairing information for the headset from the device and pair them again.
May we contact you to help? If so, please email the below information to socialsupport@am.sony.com.
Full Name:
Best Buy Username:
Telephone Number:
Model Number:
Issue:
Regards,
Kris
Rated 5 out of 5 stars
Just great
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The best headphones and most durable for a teenager
This review is from Sony - WH-CH710N Wireless Noise-Cancelling Over-the-Ear Headphones - Gray
I would recommend this to a friendRated 4 out of 5 stars
Not Bad Deal!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's good value. So far so good. It covers the ears well and it is comfortable.
This review is from Sony - WH-CH710N Wireless Noise-Cancelling Over-the-Ear Headphones - Black
I would recommend this to a friendBrand response from SonyListens
Posted .Hi ATOmaha, Amazing! We're glad that you like that the headphones are comfortable. The WH-CH710N headphones offer noise canceling via Dual Noise Sensor Technology, as well as Ambient Sound Mode, so you have control of what you hear. The WH-CH710Ns have a feature called Artificial Intelligence Noise Cancellation (AINC) which constantly analyzes the sounds in your environment and automatically selects the most effective noise canceling filter for your surroundings. The WH-CH710Ns use a powerful Li-ion battery which provides up to 35 hours of playback on a single charge, or 60 minutes of playback from a 10 minute charge using the Quick Charge feature. They are designed to provide a powerful and distraction free listening experience for the entire day. Thanks for choosing Sony! Erin










