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Customer Ratings & Reviews

$122.84

Customer reviews

Rating 4.4 out of 5 stars with 2943 reviews

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Rating by feature

  • Sound Quality

    Rating 4.5 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.6 out of 5 stars

87%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 54 Showing 1,061-1,080 of 2,943 reviews
  • Rated 5 out of 5 stars

    GREAT FOR LIVE STREAMING

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    THESE SOUND AMAZING & Great for LIVE STREAMING ( I LIVE STREAM ON YT) AND THEY ARE PERFECT

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi svbfamdad,
      Thank you so much for sharing your enjoyable experience with us. We're glad to know you found the best match for your streaming needs. The WH-CH710N headphones offer noise canceling via Dual Noise Sensor Technology, as well as Ambient Sound Mode, so you have control of what you hear. The WH-CH710Ns have a feature called Artificial Intelligence Noise Cancellation (AINC) which constantly analyzes the sounds in your environment and automatically selects the most effective noise canceling filter for your surroundings. The WH-CH710Ns use a powerful Li-ion battery which provides up to 35 hours of playback on a single charge, or 60 minutes of playback from a 10 minute charge using the Quick Charge feature. They are designed to provide a powerful and distraction free listening experience for the entire day. Thanks for choosing Sony! - Kris Sony_US

  • Rated 4 out of 5 stars

    Not too bad.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not bad, wouldn't like them for $200 but a $100 is a good price.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi ThaOneGuy, thank you for sharing your feedback on your experience with the WHCH710N. These headphones offer noise canceling via Dual Noise Sensor Technology, as well as Ambient Sound Mode, so you have control of what you hear. The WH-CH710Ns have a feature called Artificial Intelligence Noise Cancellation (AINC) which constantly analyzes the sounds in your environment and automatically selects the most effective noise canceling filter for your surroundings. The WH-CH710Ns use a powerful Li-ion battery which provides up to 35 hours of playback on a single charge, or 60 minutes of playback from a 10 minute charge using the Quick Charge feature. They are designed to provide a powerful and distraction free listening experience for the entire day. Regards, Erin Sony_US

  • Rated 4 out of 5 stars

    Great and Reasonable Price Headset

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's an excellent voice quality and reasonable headset. However, I returned it to exchange for different type. Maybe it's my personal reference that I felt that my ears were warm because of the ear set covered the entire ears. If anyone is used to with covering the entire ears, this is a great choice for quality and price.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Vincent, while we are glad to hear that you were happy with the sound quality and price of the WHCH710N, we are sorry to hear that it did not meet all of your expectation and it had to be returned. We hope that you consider Sony again in your future purchases.

      Regards,
      Carl Sony_US

  • Rated 5 out of 5 stars

    love them

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love them. Would recommend them to anyone i only paid $88.00 for them on sale they usually run at $200.00.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi collector66,
      Awesome! Thank you for your recommendation. We're glad to know that you love it and you got it on a great deal. The WH-CH710N use a powerful Li-ion battery which provides up to 35 hours of playback on a single charge, or 60 minutes of playback from a 10 minute charge using the Quick Charge feature. They are designed to provide a powerful and distraction free listening experience for the entire day. Thank you for choosing Sony! - Kris Sony_US

  • Rated 4 out of 5 stars

    Headphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Recently purchased. Works well so far. Great price. Time will tell.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Techsmart,
      Awesome! We're glad that the headphones works well and you like the reasonable price. The WH-CH710N Wireless Noise-Canceling Headphones offer powerful, distraction-free listening wherever you are. With Noise Canceling via Dual Noise Sensor Technology, as well as Ambient Sound mode, you can take control of what you hear—and with up to 35 hours of wireless playback, you can listen to music all day long. Thanks for choosing Sony! - Kris Sony_US

  • Rated 5 out of 5 stars

    Good bass

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Is very good to listen to music and had great bass.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello DJEros, We are glad you are having a great time listening to music with your new Sony wireless noise canceling headphones. The WH-CH710N Wireless Noise-Canceling Headphones offer powerful, distraction-free listening wherever you are. With Noise Canceling via Dual Noise Sensor Technology, as well as Ambient Sound mode, you can take control of what you hear—and with up to 35 hours of wireless playback, you can listen to music all day long. Thank you for choosing Sony! Vincent Sony_US

  • Rated 5 out of 5 stars

    Great Headphones for the Price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound. Easy to pair up and use. Does a good job of blocking outside noise.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi TabA, we're glad you like the ease of use and sound quality of our product. The WH-CH710N Wireless Noise-Canceling Headphones offer powerful, distraction-free listening wherever you are. With Noise Canceling via Dual Noise Sensor Technology, as well as Ambient Sound mode, you can take control of what you hear—and with up to 35 hours of wireless playback, you can listen to music all day long. Thank you for choosing SONY;. ~Earl Sony_US

  • Rated 4 out of 5 stars

    Superb

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice headphones, sound quality is very good. I am enjoying it.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Guru,
      Fantastic! Thank you for such a great review. We're glad to know that you are enjoying the amazing sound quality your new headphones. The WH-CH710N use a powerful Li-ion battery which provides up to 35 hours of playback on a single charge, or 60 minutes of playback from a 10 minute charge using the Quick Charge feature. They are designed to provide a powerful and distraction free listening experience for the entire day. Thank you for choosing Sony! - Kris Sony_US

  • Rated 5 out of 5 stars

    Great item

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Second pair we purchased. Last one was 5 years ago. Lasted awhile with a 8 year old

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Anickname,
      Thank you so much for your patronage! We're happy to hear your satisfaction with the WHCH710N. These headphones offer noise canceling via Dual Noise Sensor Technology, as well as Ambient Sound Mode, so you have control of what you hear. The WH-CH710Ns have a feature called Artificial Intelligence Noise Cancellation (AINC) which constantly analyzes the sounds in your environment and automatically selects the most effective noise canceling filter for your surroundings. The WH-CH710N use a powerful Li-ion battery which provides up to 35 hours of playback on a single charge, or 60 minutes of playback from a 10 minute charge using the Quick Charge feature. They are designed to provide a powerful and distraction free listening experience for the entire day. Looking forward to your continued support. Thank you for choosing Sony! - Kris Sony_US

  • Rated 5 out of 5 stars

    Bluetooth

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No cord is the best also came with a separate cord in case you don’t want to use Bluetooth

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Great, Perfect! We are gladthat you like your new WH-CH710N noise canceling headphones. The WH-CH710N headphones offer noise canceling via Dual Noise Sensor Technology, as well as Ambient Sound Mode, so you have control of what you hear. The WH-CH710Ns have a feature called Artificial Intelligence Noise Cancellation (AINC) which constantly analyzes the sounds in your environment and automatically selects the most effective noise canceling filter for your surroundings. The WH-CH710Ns use a powerful Li-ion battery which provides up to 35 hours of playback on a single charge, or 60 minutes of playback from a 10 minute charge using the Quick Charge feature. They are designed to provide a powerful and distraction free listening experience for the entire day. Thanks for choosing Sony! Erin Sony_US

  • Rated 4 out of 5 stars

    Headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Keeps out the noise but can't go very far in the house with them.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Vacuum, Thank you for the feedback on your experience with your WH-CH710N. Good to know you appreciate the noise canceling feature of the unit. Bluetooth wireless technology operates within a range of about 10 m (30 feet). The maximum communication distance may vary depending on the presence of obstacles (people, metal objects, walls, etc.) or the electromagnetic environment.
      The WH-CH710N Wireless Noise-Canceling Headphones offer powerful, distraction-free listening wherever you are. With Noise Canceling via Dual Noise Sensor Technology, as well as Ambient Sound mode, you can take control of what you hear—and with up to 35 hours of wireless playback, you can listen to music all day long. Thanks for choosing Sony! -Sam Sony_US

  • Rated 5 out of 5 stars

    Mr. Rivera

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice, sound perfect and just listen quality system!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Boricua029,
      Awesome! We are glad you are enjoying the incredible sound quality of the WHCH710N. These headphones offer noise canceling via Dual Noise Sensor Technology, as well as Ambient Sound Mode, so you have control of what you hear. The WH-CH710Ns have a feature called Artificial Intelligence Noise Cancellation (AINC) which constantly analyzes the sounds in your environment and automatically selects the most effective noise canceling filter for your surroundings. The WH-CH710Ns use a powerful Li-ion battery which provides up to 35 hours of playback on a single charge, or 60 minutes of playback from a 10 minute charge using the Quick Charge feature. They are designed to provide a powerful and distraction free listening experience for the entire day. Thanks for choosing Sony! - Kris Sony_US

  • Rated 5 out of 5 stars

    Great gift

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality and great gift. It was used well and fun

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi ATGrain, We are glad to hear you are enjoying your new WH-CH710N noise canceling headphones. The WH-CH710N headphones offer noise canceling via Dual Noise Sensor Technology, as well as Ambient Sound Mode, so you have control of what you hear. The WH-CH710Ns have a feature called Artificial Intelligence Noise Cancellation (AINC) which constantly analyzes the sounds in your environment and automatically selects the most effective noise canceling filter for your surroundings. The WH-CH710Ns use a powerful Li-ion battery which provides up to 35 hours of playback on a single charge, or 60 minutes of playback from a 10 minute charge using the Quick Charge feature. They are designed to provide a powerful and distraction free listening experience for the entire day. Thanks for choosing Sony! Erin Sony_US

  • Rated 5 out of 5 stars

    Good

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good item i recomend this item very good and beatiful

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Pedro,
      Thank you for the perfect rating and recommendation! We're happy you like your new headphones. The WHCH710N offer noise canceling via Dual Noise Sensor Technology, as well as Ambient Sound Mode, so you have control of what you hear. The WH-CH710Ns have a feature called Artificial Intelligence Noise Cancellation (AINC) which constantly analyzes the sounds in your environment and automatically selects the most effective noise canceling filter for your surroundings. The WH-CH710Ns use a powerful Li-ion battery which provides up to 35 hours of playback on a single charge, or 60 minutes of playback from a 10 minute charge using the Quick Charge feature. They are designed to provide a powerful and distraction free listening experience for the entire day. Thanks for choosing Sony! - Kris Sony_US

  • Rated 5 out of 5 stars

    awesome

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this product, My husband uses it at least an hour every day at the gym and as not had to charge it for 2 weeks and it still says a 100% battery. We've learned that noise canceling does not come on the second you connect, there is a button you have to hit 3 times.... volume levels are great!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi awesome,
      Perfect! We're glad to know that you love the battery life and volume level of the WH-CH710. We're glad to know that you like your new headphones. These headphones offer noise canceling via Dual Noise Sensor Technology, as well as Ambient Sound Mode, so you have control of what you hear. The WH-CH710Ns have a feature called Artificial Intelligence Noise Cancellation (AINC) which constantly analyzes the sounds in your environment and automatically selects the most effective noise canceling filter for your surroundings. Thank you for choosing Sony! - Kris Sony_US

  • Rated 5 out of 5 stars

    No complaints noted

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these for my daughter to use for her online school/zoom meetings. She really likes them and says they are the first pair she has used that don't hurt her ears after wearing them for a long period. Sound is really good as well. They are a steal if you can get them on sale for $100 like I did.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi dlipps26,

      Very nice! The WH-CH710 headphones offer noise canceling via Dual Noise Sensor Technology, as well as Ambient Sound Mode, so you have control of what you hear. The WH-CH710Ns have a feature called Artificial Intelligence Noise Cancellation (AINC) which constantly analyzes the sounds in your environment and automatically selects the most effective noise canceling filter for your surroundings

      Thank you for choosing Sony!
      David Sony_US

  • Rated 5 out of 5 stars

    headphones!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like these headphones vs. airpod style. The noise cancelling is terrific!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi headphones,
      Awesome! We're glad to hear you like the WHCH710N when comparing to other brand on the market. As always you can be assured of our product's quality and functionality. The WH-CH710 headphones offer noise canceling via Dual Noise Sensor Technology, as well as Ambient Sound Mode, so you have control of what you hear. The WH-CH710Ns have a feature called Artificial Intelligence Noise Cancellation (AINC) which constantly analyzes the sounds in your environment and automatically selects the most effective noise canceling filter for your surroundings. The WH-CH710N use a powerful Li-ion battery which provides up to 35 hours of playback on a single charge, or 60 minutes of playback from a 10 minute charge using the Quick Charge feature. They are designed to provide a powerful and distraction free listening experience for the entire day. Thank you for choosing Sony! - Kris Sony_US

  • Rated 4 out of 5 stars

    awesome for the money

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    these work great. only have to recharge about once a month or so.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi larr,
      Awesome! We're glad that your investment is worth it. Great to know that you like the battery life of your new headphones. The WH-CH710N Wireless Noise-Canceling Headphones offer powerful, distraction-free listening wherever you are. With Noise Canceling via Dual Noise Sensor Technology, as well as Ambient Sound mode, you can take control of what you hear—and with up to 35 hours of wireless playback, you can listen to music all day long. Thanks for choosing Sony! - Kris Sony_US

  • Rated 4 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This an excellent product for the price I was looking for.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi SrFran, We happy you found the excellent headphones you were looking for. The WH-CH710N Wireless Noise-Canceling Headphones offer powerful, distraction-free listening wherever you are. With Noise Canceling via Dual Noise Sensor Technology, as well as Ambient Sound mode, you can take control of what you hear—and with up to 35 hours of wireless playback, you can listen to music all day long. Thank you for choosing Sony! -Vincent Sony_US

  • Rated 3 out of 5 stars

    Paying for name not quality

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I know they're SONY but I don't know how anyone justifies paying over $100 for these headphones.. I purchased them during the holiday and got them for $70 and didn't think they were worth that price. These headphones are classified as over the ears which in reality are on the ear. They barely covered my ears and become quite uncomfortable after 10 mins of usage. The ANC feature on these headphones is barely noticeable even with music playing on a decent volume. They're not foldable which become a nuisance when commuting daily to work. In terms of sound quality, for the price they charge they should have a much better bass response and clearer vocals. I would stay clear of purchasing these at full price (179.99) and would 2nd guess them even at a sale price. There's a plethora of options for headphones at the price range that blow these out of the water.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi BBLiF3r,
      Thank you for reaching out to us. We're sorry to hear that we were able to meet your expectations with your WHCH710N headphones. Allow us to help make this a better experience. Adjusting the headband and the earpads properly can help reduce discomfort while wearing the headphones. These headphones actually support super-soft, pressure-relieving earpads in foamed urethane evenly distribute pressure and increase ear/pad contact for a stable fit. If the effect of noise canceling is not sufficient, make sure that the noise canceling function is turned on and adjust the headset into a comfortable position. The noise canceling function is effective in low frequency ranges such as airplanes, trains, offices, near air-conditioning, and is not as effective for higher frequencies, such as human voices. For reference: https://helpguide.sony.net/mdr/whch710n/v1/en/contents/TP0002752735.html

      Should you need further assistance, please email the below information to socialsupport@am.sony.com.
      Name:
      Best Buy Username:
      Telephone Number:
      Model Number:
      Issue:

      We greatly appreciate your feedback and we are sorry for the inconvenience. Thank you for purchasing Sony! - Kris Sony_US