Customer Ratings & Reviews
- Model:
- WHCH710N/B
- SKU:
- 12529245
Rating by feature
- Sound Quality
Rating 4.5 out of 5 stars
- Battery Life
Rating 4.6 out of 5 stars
- Connectivity
Rating 4.6 out of 5 stars
to a friend
Good buy on Headphones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The headphones are comfortable and deliver the quality of sound and noise cancelling I expected.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Tony, we're glad you like the comfort, sound quality and noise canceling feature of our product. The WH-CH710N Wireless Noise-Canceling Headphones offer powerful, distraction-free listening wherever you are. With Noise Canceling via Dual Noise Sensor Technology, as well as Ambient Sound mode, you can take control of what you hear—and with up to 35 hours of wireless playback, you can listen to music all day long. Thank you for choosing SONY. ~Earl
Sony headset
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I picked these up around Christmas for my son. And they aren’t to loud and fit him prefect
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JustinK,
Many thanks for the 5-star rating! This is definitely a great Christmas gift for your son. We're glad it suits his needs and expectations. The WH-CH710N headphones offer noise canceling via Dual Noise Sensor Technology, as well as Ambient Sound Mode, so you have control of what you hear. The WH-CH710Ns have a feature called Artificial Intelligence Noise Cancellation (AINC) which constantly analyzes the sounds in your environment and automatically selects the most effective noise canceling filter for your surroundings. The WH-CH710Ns use a powerful Li-ion battery which provides up to 35 hours of playback on a single charge, or 60 minutes of playback from a 10 minute charge using the Quick Charge feature. They are designed to provide a powerful and distraction free listening experience for the entire day. Thanks for choosing Sony! - Kris
Sony - WH-Ch710N Wireless Headphones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good quality in general and it is comfortable to wear.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Techphobia,
Thank you for such a great review! We're delighted to hear you like the quality and comfortable fit with your new headphones. The WHCH710N headphones offer noise canceling via Dual Noise Sensor Technology, as well as Ambient Sound Mode, so you have control of what you hear. The WH-CH710Ns have a feature called Artificial Intelligence Noise Cancellation (AINC) which constantly analyzes the sounds in your environment and automatically selects the most effective noise canceling filter for your surroundings. The WH-CH710Ns use a powerful Li-ion battery which provides up to 35 hours of playback on a single charge, or 60 minutes of playback from a 10 minute charge using the Quick Charge feature. They are designed to provide a powerful and distraction free listening experience for the entire day. Thank you for choosing Sony! - Kris
Everyday Headphones.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great headphones. Solid build, extremely comfortable and terrific sound quality.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi AZDarrie,
Perfect! We really appreciate how much you are enjoying the great sound quality, solid build and comfortable fit of your new headphones. The WHCH710N offer noise canceling via Dual Noise Sensor Technology, as well as Ambient Sound Mode, so you have control of what you hear. The WH-CH710Ns have a feature called Artificial Intelligence Noise Cancellation (AINC) which constantly analyzes the sounds in your environment and automatically selects the most effective noise canceling filter for your surroundings. The WH-CH710Ns use a powerful Li-ion battery which provides up to 35 hours of playback on a single charge, or 60 minutes of playback from a 10 minute charge using the Quick Charge feature. They are designed to provide a powerful and distraction free listening experience for the entire day. Thank you for choosing Sony! - Kris
Good infusion
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This a good team and does perform what the include information
I would recommend this to a friendNot for business
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works well for watching TV or listening to music from my phone, unfortunately does not play well with my work PC laptop. It will work for a while, then suddenly drop the signal during a meeting. Thought it might be an issue with the specific pair, so replaced them through warranty, but the new pair does the same thing.
No, I would not recommend this to a friendHeadphones
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not the best headphones I've ever had Sound is OK volume level is not great I would pass on the next time I need headphones
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi Tommy, Thank you for purchasing the Sony WHCH710N. To ensure optimal listening experience, please try to follow the guidelines and troubleshooting steps below:
Turn up the volume of the headset and the connected device.
Make sure that the noise-canceling function is turned on.
Adjust the headset into a comfortable position.
The WH-CH710N Wireless Noise-Canceling Headphones offer powerful, distraction-free listening wherever you are. With Noise Canceling via Dual Noise Sensor Technology, as well as Ambient Sound mode, you can take control of what you hear—and with up to 35 hours of wireless playback, you can listen to music all day long. Thanks for choosing Sony! -Sam
comfy over the ear headets
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.love over the ears headset as they dont into your ear canal yet it does get a bit hot after a while
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Dang,
Thank you for the 5-star rating! We're glad to hear you love the comfortable fit of the WHCH710N. However, we're sorry to hear if you feel that the headphones gets a bit hot after using the headphones for a long period of time. We suggest to take a break from wearing them for a while. You may refer to these links below if your ears hurt when putting on and wearing headphones:
https://www.sony.com/electronics/support/wireless-headphones-bluetooth-headphones/wh-ch710n/articles/00015243
https://helpguide.sony.net/mdr/whch710n/v1/en/contents/TP0002752839.html
If you have concerns and need further assistance, feel free to contact us by sending an email to socialsupport@am.sony.com.
Name:
Best Buy Username:
Telephone Number:
Model Number:
Issue:
The WHCH710N have a feature called Artificial Intelligence Noise Cancellation (AINC) which constantly analyzes the sounds in your environment and automatically selects the most effective noise canceling filter for your surroundings. The WH-CH710N use a powerful Li-ion battery which provides up to 35 hours of playback on a single charge, or 60 minutes of playback from a 10 minute charge using the Quick Charge feature. They are designed to provide a powerful and distraction free listening experience for the entire day.Thank you for choosing Sony! - Kris
Sony Head Set
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They are good sounding head set and they fir comfortably.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Cjbowler Good to hear that the headphones fits comfortably and you like the sound quality. The WH-CH710N headphones offer noise canceling via Dual Noise Sensor Technology, as well as Ambient Sound Mode, so you have control of what you hear. The WH-CH710Ns have a feature called Artificial Intelligence Noise Cancellation (AINC) which constantly analyzes the sounds in your environment and automatically selects the most effective noise canceling filter for your surroundings. The WH-CH710Ns use a powerful Li-ion battery which provides up to 35 hours of playback on a single charge, or 60 minutes of playback from a 10 minute charge using the Quick Charge feature. They are designed to provide a powerful and distraction free listening experience for the entire day. Thanks for choosing Sony! Erin
Great all around!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great all around! Exceeded my expectations! Everything was nicely packaged! But you can tell they are a little fragile compared to higher dollar Items! Just have to be a little bit more careful during usage etc.!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Aaron, Fantastic! Good to know that the WHCH710N has exceeded your expectations. The WH-CH710N Wireless Noise-Canceling Headphones offer powerful, distraction-free listening wherever you are. With Noise Canceling via Dual Noise Sensor Technology, as well as Ambient Sound mode, you can take control of what you hear—and with up to 35 hours of wireless playback, you can listen to music all day long. Thanks for choosing Sony! -Sam
Great Headphones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great sounds, feel and noise canceling features with a very good battery life.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Jplum,
Perfect! We're so thrilled to hear how much you are enjoying the amazing sound, noise canceling features and long battery life of your new headphones. The WH-CH710N headphones offer noise canceling via Dual Noise Sensor Technology, as well as Ambient Sound Mode, so you have control of what you hear. The WH-CH710Ns have a feature called Artificial Intelligence Noise Cancellation (AINC) which constantly analyzes the sounds in your environment and automatically selects the most effective noise canceling filter for your surroundings. The WH-CH710Ns use a powerful Li-ion battery which provides up to 35 hours of playback on a single charge, or 60 minutes of playback from a 10 minute charge using the Quick Charge feature. They are designed to provide a powerful and distraction free listening experience for the entire day. Thank you for choosing Sony! - Kris
good but not the best, does decent job
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.wish it had more bass. I was replacing my Sony XB900 which is still my favorite. this does a decent job listening to music but when it gets heavy it disappoints.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Phani, We appreciate your feedback on this WHCH710N. We value your feedback about the sound quality and weight of this unit. If the headset connects to the previously connected Bluetooth device, the headset may only establish the HFP/HSP Bluetooth connection when it is turned on. Use the connected device to connect via an A2DP Bluetooth connection. To improve the sound level, turn up the volume of the headset and the connected device, and connect the Bluetooth device to the headset once again.
The WH-CH710Ns has a feature called Artificial Intelligence Noise Cancellation (AINC) which constantly analyzes the sounds in your environment and automatically selects the most effective noise-canceling filter for your surroundings. Thank you for choosing Sony. Jay
Great buy got it on sale
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good sound quality, love the noise canceling features. Charge last for a significant amount of time. Easy to sync...Great buy.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Diva,
Awesome! We're lad you like the great sound, noise canceling feature, battery life and connection of your new headphones. The WH-CH710N headphones offer noise canceling via Dual Noise Sensor Technology, as well as Ambient Sound Mode, so you have control of what you hear. The WH-CH710Ns have a feature called Artificial Intelligence Noise Cancellation (AINC) which constantly analyzes the sounds in your environment and automatically selects the most effective noise canceling filter for your surroundings. The WH-CH710Ns use a powerful Li-ion battery which provides up to 35 hours of playback on a single charge, or 60 minutes of playback from a 10 minute charge using the Quick Charge feature. They are designed to provide a powerful and distraction free listening experience for the entire day. Thank you for choosing Sony! - Kris
StereoSound
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great stereo sound. Battery life is outstanding. I use them all day long for conference calls and only charge about once a week.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi BetterThanFitbit,
Thank you for the 5-star rating! We're glad that you like the stereo sound, battery life and feature of your new headphones. The WH-CH710N headphones offer noise canceling via Dual Noise Sensor Technology, as well as Ambient Sound Mode, so you have control of what you hear. The WH-CH710Ns have a feature called Artificial Intelligence Noise Cancellation (AINC) which constantly analyzes the sounds in your environment and automatically selects the most effective noise canceling filter for your surroundings. The WH-CH710Ns use a powerful Li-ion battery which provides up to 35 hours of playback on a single charge, or 60 minutes of playback from a 10 minute charge using the Quick Charge feature. They are designed to provide a powerful and distraction free listening experience for the entire day. Thank you for choosing Sony! - Kris
Just ok.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Headphones don't get very loud. The sound is pretty good, but not great. I wouldn't buy them again...not for this price.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi beau,
Thank you for sharing your experience with the WH-CH710N headphones. While we're glad that you found the headphones sound pretty good, we regret that we were not able to meet your expectation with the loudness of the headphones. For low sound level, please the following solution below:
Turn up the volume of the headset and the connected device.
Connect the Bluetooth device to the headset once again.
Should you need further assistance, please email the below information to socialsupport@am.sony.com.
Full Name:
Best Buy Username:
Telephone Number:
Model Number:
Regards,
Kris
New version is definitely better
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My wife needed a new headset since her new phone no longer has a phone jack in it. After seeing my older version of this model and liking it she got this one. It took a bit of doing to pair this headset up to the phone (possibly because we were flying at the time and the narrow seats do not make this a conducive environment for anything. They paired to my phone when I removed my old set from the list and the phone's settings were identical, so I am not sure where the difficulty lay. When we got to the hotel I was able to pair the headset with both of our phones with no problem. The most definitive difference is that this set has much better noise reduction than the old set. That factor alone makes this a worthy replacement. This was noticed in the plane flight back home where I bounced between the two headsets . I have since tried them in an office environment where they performed equally as well. On the negative side they are as bulky as the old pair, just as heavy, and just as bad at causing sweating but that is more than compensated for by the excellent sound and noise reduction. All in all, I like this headset.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi nealberk, We are glad that you like your new Sony wireless noise canceling headphones. Your new WH-CH710N wireless noise canceling Headphones offer powerful, distraction-free listening wherever you are. With noise canceling via Dual Noise Sensor Technology, as well as Ambient Sound mode, you can take control of what you hear—and with up to 35 hours of wireless playback, you can listen to music all day long. We take all user input seriously and will make sure your comments reach the appropriate person.Thank you for choosing Sony! Vincent
Great sound
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound! Comfortable and great design. For the price it compares to the higher end brands.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi iJohn,
Perfect! Nice to know you like the great sound quality, comfortable fit and great design with your new WHCH710N. These headphones offer noise canceling via Dual Noise Sensor Technology, as well as Ambient Sound Mode, so you have control of what you hear. The WH-CH710Ns have a feature called Artificial Intelligence Noise Cancellation (AINC) which constantly analyzes the sounds in your environment and automatically selects the most effective noise canceling filter for your surroundings. The WH-CH710Ns use a powerful Li-ion battery which provides up to 35 hours of playback on a single charge, or 60 minutes of playback from a 10-minute charge using the Quick Charge feature. They are designed to provide a powerful and distraction-free listening experience for the entire day. Thanks for choosing Sony! - Kris
sony noise cancelling
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good performance for the price. It is comfortable and sound quality is great.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi DavidV,
Fabulous! We're so thrilled to hear your enjoyable experience with the incredible sound quality, comfortable fit and overall performance with your new headphones. The WHCH710N offer noise canceling via Dual Noise Sensor Technology, as well as Ambient Sound Mode, so you have control of what you hear. The WH-CH710Ns have a feature called Artificial Intelligence Noise Cancellation (AINC) which constantly analyzes the sounds in your environment and automatically selects the most effective noise canceling filter for your surroundings. The WH-CH710Ns use a powerful Li-ion battery which provides up to 35 hours of playback on a single charge, or 60 minutes of playback from a 10 minute charge using the Quick Charge feature. They are designed to provide a powerful and distraction free listening experience for the entire day. Thank you for choosing Sony! - Kris
good sound and price
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.great sounding and comfortable fit. and they are durable too.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi bigjohn,
Awesome! We're happy to hear your satisfaction with the great sound quality and comfortable fit with your new headphones. The WH-CH710N headphones offer noise canceling via Dual Noise Sensor Technology, as well as Ambient Sound Mode, so you have control of what you hear. The WH-CH710Ns have a feature called Artificial Intelligence Noise Cancellation (AINC) which constantly analyzes the sounds in your environment and automatically selects the most effective noise canceling filter for your surroundings. The WH-CH710Ns use a powerful Li-ion battery which provides up to 35 hours of playback on a single charge, or 60 minutes of playback from a 10 minute charge using the Quick Charge feature. They are designed to provide a powerful and distraction free listening experience for the entire day. Thanks for choosing Sony! - Kris
Go ahead... Do It
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Was nervous to purchase at first. Don’t necessarily like the way it looks. Headphones look a bit cheap. BUT they work perfect! My wife uses them in the shop as she builds and hasn’t complained one bit, SHE LOVES THEM!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Coach,
You definitely made the right choice! We're thrilled to know that your wife loves the WH-CH710N. These headphones offer noise canceling via Dual Noise Sensor Technology, as well as Ambient Sound Mode, so you have control of what you hear. The WH-CH710Ns have a feature called Artificial Intelligence Noise Cancellation (AINC) which constantly analyzes the sounds in your environment and automatically selects the most effective noise canceling filter for your surroundings. The WH-CH710Ns use a powerful Li-ion battery which provides up to 35 hours of playback on a single charge, or 60 minutes of playback from a 10 minute charge using the Quick Charge feature. They are designed to provide a powerful and distraction free listening experience for the entire day. Thank you for choosing Sony! - Kris