Customer Ratings & Reviews
- Model:
- WHCH710N/B
- SKU:
- 12529245
Rating by feature
- Sound Quality
Rating 4.5 out of 5 stars
- Battery Life
Rating 4.6 out of 5 stars
- Connectivity
Rating 4.6 out of 5 stars
to a friend
Music
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good sound only problem I had was the ear pads constantly coming off
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Anna,
We are sorry to hear about your experience with your Sony headphones. Please make sure the earpads are properly placed. You may remove them then put them back again to isolate the issue. Please take note that the earpads may be damaged or deteriorate with long-term use and storage. Despite your concern, we are still happy to know that you like their sound quality. Your new WH-CH710N wireless noise canceling headphones offer powerful, distraction-free listening wherever you are. With noise canceling via Dual Noise Sensor Technology, as well as Ambient Sound mode, you can take control of what you hear. With up to 35 hours of wireless playback, you can listen to music all day long. Should you need further assistance, you can email us at socialsupport@am.sony.com.
Sincerely,
Vincent
Appropriate for the price.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great buy. Simple and easy to use. Very defined sound. Good base and good noise cancelling.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Nistgo,
Thanks for the positive feedback! The WH-CH710 headphones offer noise canceling via Dual Noise Sensor Technology, as well as Ambient Sound Mode, so you have control of what you hear. The WH-CH710Ns have a feature called Artificial Intelligence Noise Cancellation (AINC) which constantly analyzes the sounds in your environment and automatically selects the most effective noise canceling filter for your surroundings
Thank you for choosing Sony!
David
Great for price on Sony line of headphones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Surprisingly good for price. I bought these as a gift for someone else. I have the more expensive WH -M2 model. While it does not remotely compare to the WH-M models, for a fraction of the price I was pleasantly surprised with sound. Lows are a bit weak and build quality is to be expected for a mid-line pair of headphones.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Ashbash,
Thank you for taking time to review the WHCH710N. We're glad to hear that we were able to meet your expectations with the headphones. The WH-CH710N headphones offer noise canceling via Dual Noise Sensor Technology, as well as Ambient Sound Mode, so you have control of what you hear. The WH-CH710Ns have a feature called Artificial Intelligence Noise Cancellation (AINC) which constantly analyzes the sounds in your environment and automatically selects the most effective noise canceling filter for your surroundings. The WH-CH710Ns use a powerful Li-ion battery which provides up to 35 hours of playback on a single charge, or 60 minutes of playback from a 10 minute charge using the Quick Charge feature. They are designed to provide a powerful and distraction free listening experience for the entire day. We appreciate your feedback as it helps to improve the quality and performance of our products. Thank you for choosing Sony! - Kris
Sony headphones
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great quality, great price. Enjoying this product.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Consumer,
Awesome! We're thrilled to hear you like the quality and reasonable price of your new headphones. The WH-CH710N headphones offer noise canceling via Dual Noise Sensor Technology, as well as Ambient Sound Mode, so you have control of what you hear. The WH-CH710Ns have a feature called Artificial Intelligence Noise Cancellation (AINC) which constantly analyzes the sounds in your environment and automatically selects the most effective noise canceling filter for your surroundings. The WH-CH710Ns use a powerful Li-ion battery which provides up to 35 hours of playback on a single charge, or 60 minutes of playback from a 10 minute charge using the Quick Charge feature. They are designed to provide a powerful and distraction free listening experience for the entire day. Thanks for choosing Sony! - Kris
Sony Noise Cancelling Headphones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The sound quality is excellent and charge lasts a long time
I would recommend this to a friendBrand response from SonyListens
Posted .Hi East, We are glad to hear you are enjoying the sound quality and battery life of your new WH-CH710N noise canceling headphones. The WH-CH710N headphones offer noise canceling via Dual Noise Sensor Technology, as well as Ambient Sound Mode, so you have control of what you hear. The WH-CH710Ns have a feature called Artificial Intelligence Noise Cancellation (AINC) which constantly analyzes the sounds in your environment and automatically selects the most effective noise canceling filter for your surroundings. The WH-CH710Ns use a powerful Li-ion battery which provides up to 35 hours of playback on a single charge, or 60 minutes of playback from a 10 minute charge using the Quick Charge feature. They are designed to provide a powerful and distraction free listening experience for the entire day. Thanks for choosing Sony! Erin
Christmas gift
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My daughter has not taken them off. She always has 3 things on her bath robe.phone and these headphones.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi LorisaW,
This is definitely a great Christmas present for your daughter! Nice to know it suits her needs and expectations. The WHCH710N offer noise canceling via Dual Noise Sensor Technology, as well as Ambient Sound Mode, so you have control of what you hear. The WH-CH710Ns have a feature called Artificial Intelligence Noise Cancellation (AINC) which constantly analyzes the sounds in your environment and automatically selects the most effective noise canceling filter for your surroundings. The WH-CH710Ns use a powerful Li-ion battery which provides up to 35 hours of playback on a single charge, or 60 minutes of playback from a 10 minute charge using the Quick Charge feature. They are designed to provide a powerful and distraction free listening experience for the entire day. Thanks for 5-star rating and for choosing Sony! - Kris
Great Sound!!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought these for my grandson for Xmas. He loved them. Sound is really good. Super easy to set up.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi King,
Wow! That's really thoughtful of you on getting your grandson a brand new headphones and nice to know he loves the amazing sound and easy setup. The WH-CH710Ns use a powerful Li-ion battery which provides up to 35 hours of playback on a single charge, or 60 minutes of playback from a 10 minute charge using the Quick Charge feature. They are designed to provide a powerful and distraction free listening experience for the entire day. Thank you for purchasing Sony! - Kris
Nice sound at affordable price
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome sound quality at affordable price. Recommend this product
I would recommend this to a friendBrand response from SonyListens
Posted .Hello Amit, That's awesome! We are happy that you like the sound quality and price of your Sony wireless noise canceling headphones. The WH-CH710N Wireless Noise-Canceling Headphones offer powerful, distraction-free listening wherever you are. With Noise Canceling via Dual Noise Sensor Technology, as well as Ambient Sound mode, you can take control of what you hear—and with up to 35 hours of wireless playback, you can listen to music all day long. Thank you for your purchase. Vincent
Sony Over the Ear headphones
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good sound. Good fit. Nice color option. Would buy again.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Awesome, We're pleased to hear that you like the fit, sound quality, and color option of your new WH-CH710N noise canceling headphones. The WH-CH710N headphones offer noise canceling via Dual Noise Sensor Technology, as well as Ambient Sound Mode, so you have control of what you hear. The WH-CH710Ns have a feature called Artificial Intelligence Noise Cancellation (AINC) which constantly analyzes the sounds in your environment and automatically selects the most effective noise canceling filter for your surroundings. The WH-CH710Ns use a powerful Li-ion battery which provides up to 35 hours of playback on a single charge, or 60 minutes of playback from a 10 minute charge using the Quick Charge feature. They are designed to provide a powerful and distraction free listening experience for the entire day. Thanks for choosing Sony! Erin
Old desktop computer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We recently used our Geek Squad plan to update and give an overall cleaning of our 8 year old desktop computer and was very pleased with the work performed
I would recommend this to a friendBrand response from SonyListens
Posted .Hi MyTV, That's great! We're glad to hear that! Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thank you for giving the product a perfect rating! Jay
Sony headphones
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We tried so many different equipment to try to get these headphones to work, we finally called Sony and they helped us, they work great.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Special,
Thank you for such a great review! We're glad to know that we were able to help your out in setting up the headphones. The WH-CH710Ns have a feature called Artificial Intelligence Noise Cancellation (AINC) which constantly analyzes the sounds in your environment and automatically selects the most effective noise canceling filter for your surroundings. The WH-CH710Ns use a powerful Li-ion battery which provides up to 35 hours of playback on a single charge, or 60 minutes of playback from a 10 minute charge using the Quick Charge feature. They are designed to provide a powerful and distraction free listening experience for the entire day. Thank you for choosing Sony! - Kris
Sony over ear
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I expected a little better. But not bad if you get them on sale.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hello Patricw11, We appreciate your review. If you are experiencing low sound level or low sound quality, you may consider the suggestions from the links below:
- https://helpguide.sony.net/mdr/whch710n/v1/en/contents/TP0002752812.html
- https://helpguide.sony.net/mdr/whch710n/v1/en/contents/TP0002752820.html
Despite your concern, we are happy that you still like the unit. Your new WH-CH710N wireless noise canceling headphones offer powerful, distraction-free listening wherever you are. With noise canceling via Dual Noise Sensor Technology, as well as Ambient Sound mode, you can take control of what you hear. With up to 35 hours of wireless playback, you can listen to music all day long. Should you need further assistance, you can email us at socialsupport@am.sony.com. Thank you for choosing Sony! Vincent
not bad
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.not bad but also not the beat headphones for $70 I
I would recommend this to a friendOK for the price.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.OK for the price, but no case is included. Sound quality is just decent, nothing really great.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Gabe,
Thank you for your time in writing this review. We're sorry to hear that we were not able to meet your full expectations with the unit. We greatly appreciate your feedback with regards the case. You may try some solutions on this link if your find the sound quality of the headphones is low: https://helpguide.sony.net/mdr/whch710n/v1/en/contents/TP0002752820.html
Should you need further assistance, please email the below information to socialsupport@am.sony.com.
Name:
Best Buy Username:
Telephone Number:
Model Number:
Issue:
The WH-CH710N headphones offer noise canceling via Dual Noise Sensor Technology, as well as Ambient Sound Mode, so you have control of what you hear. The WH-CH710Ns have a feature called Artificial Intelligence Noise Cancellation (AINC) which constantly analyzes the sounds in your environment and automatically selects the most effective noise canceling filter for your surroundings. The WH-CH710Ns use a powerful Li-ion battery which provides up to 35 hours of playback on a single charge, or 60 minutes of playback from a 10 minute charge using the Quick Charge feature. They are designed to provide a powerful and distraction free listening experience for the entire day. Thank you for purchasing Sony! - Kris
Recommend
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good sound, very comfortable. Easy to use. Overall very good quality to price
I would recommend this to a friendBrand response from SonyListens
Posted .Hi HumbleListener,
Awesome! Thank you for an amazing review. We're glad to hear you are enjoying the great sound, comfort, ease of use and overall performance of the WH-CH710N. These headphones offer noise canceling via Dual Noise Sensor Technology, as well as Ambient Sound Mode, so you have control of what you hear. The WH-CH710Ns have a feature called Artificial Intelligence Noise Cancellation (AINC) which constantly analyzes the sounds in your environment and automatically selects the most effective noise canceling filter for your surroundings. The WH-CH710Ns use a powerful Li-ion battery which provides up to 35 hours of playback on a single charge, or 60 minutes of playback from a 10 minute charge using the Quick Charge feature. They are designed to provide a powerful and distraction free listening experience for the entire day. Thank you for the recommendations and choosing Sony! - Kris
Great headphones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent sound. Easy to connect. Long battery life.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Headphones,
Perfect! We're thrilled to hear your enjoyable experience with the amazing sound quality, easy connectivity and long battery life with your WHCH710N. These headphones offer noise canceling via Dual Noise Sensor Technology, as well as Ambient Sound Mode, so you have control of what you hear. The WH-CH710Ns have a feature called Artificial Intelligence Noise Cancellation (AINC) which constantly analyzes the sounds in your environment and automatically selects the most effective noise canceling filter for your surroundings. The WH-CH710Ns use a powerful Li-ion battery which provides up to 35 hours of playback on a single charge, or 60 minutes of playback from a 10 minute charge using the Quick Charge feature. They are designed to provide a powerful and distraction free listening experience for the entire day. Thanks for purchasing Sony! - Kris
Sony
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have Almost two years and I loved it and my dougther she has one of this she loved too
I would recommend this to a friendVery well designed
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I gifted these to my husband and he just loves them so much especially since he can drown me out lol
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Geemaw,
Awesome! This is definitely a great gift for your husband. Nice to hear he loves his new headphones. The WHCH710N offer noise canceling via Dual Noise Sensor Technology, as well as Ambient Sound Mode, so you have control of what you hear. The WH-CH710Ns have a feature called Artificial Intelligence Noise Cancellation (AINC) which constantly analyzes the sounds in your environment and automatically selects the most effective noise canceling filter for your surroundings. The WH-CH710Ns use a powerful Li-ion battery which provides up to 35 hours of playback on a single charge, or 60 minutes of playback from a 10 minute charge using the Quick Charge feature. They are designed to provide a powerful and distraction free listening experience for the entire day. Thanks for choosing Sony! - Kris
Works as advertised
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought for Christmas for daughter She loves them Got it on sale
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Gregor,
Wow! We're glad we were able to give you a great deal. Nice to know your daughter loves her new headphones. The WHCH710N offer noise canceling via Dual Noise Sensor Technology, as well as Ambient Sound Mode, so you have control of what you hear. The WH-CH710Ns have a feature called Artificial Intelligence Noise Cancellation (AINC) which constantly analyzes the sounds in your environment and automatically selects the most effective noise canceling filter for your surroundings. The WH-CH710Ns use a powerful Li-ion battery which provides up to 35 hours of playback on a single charge, or 60 minutes of playback from a 10 minute charge using the Quick Charge feature. They are designed to provide a powerful and distraction free listening experience for the entire day. Thank you for choosing Sony! - Kris
Not worth it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I needed headphone to use for school work while my elderly father plays his tv at loud volumes. I was hoping the noise cancelling would be good, I also was hoping for good audio, and this doesn’t deliver. I watched some YouTube videos and a lot of people said they were good but I just don’t get it. I am not an audiofile, but i can tell you my cheap target Bluetooth ear buds have better sound quality than this. The noise cancelling also isn’t that great and I get a massive headache when it’s on, I even sat with no music playing and turned on noise cancelling and it still gives me a headache. I also needed to be able to keep them on for 1 hour intervals, and within 10 minutes my ears started to sweat and then o started to sweat. Not worth it, gave them away to a family friend.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi Lilginge,
Thank you for reaching out Sony. We're sorry to hear that we were not able to meet your expectation with the noise canceling features and sound quality of the headphones. These issues may be resolved by the steps on these links below:
https://helpguide.sony.net/mdr/whch710n/v1/en/contents/TP0002752735.html
https://helpguide.sony.net/mdr/whch710n/v1/en/contents/TP0002752820.html
We greatly appreciate your feedback and hope that you will shop again in the future. We do apologize for the inconvenience and thanks again for chopping Sony. - Kris